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Tuesday, 30 October, 2018

Software and its upcoming Trends

There are many reports that suggest the meaning of computer and services. Computer software deals with a program or set of programs that offer computer instruction over what to do and how to work with it. The software program often can give the users one key task or a couple of key tasks. For an example, any program that is design for editing pictures in digital format has one simple task to follow, which deals with adding color, changing the size, adding certain features to enhance the


Category: Service & Software
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Wednesday, 28 February, 2018

Artificial Intelligence (AI) -powered chatbots in customer services and support


What Are Chatbots?

Chatbots – also known as “conversational agents” – are software applications that mimic written or spoken human speech for the purposes of simulating a conversation or interaction with a real person. There are two primary ways chatbots are offered to visitors: via web-based applications or standalone apps. Today, chatbots are used most commonly in the customer service space, assuming roles traditionally performed by living, breathing human beings such as Tier-1 support…


Category: Service & Software
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Tags: artificial intelligence, chatbots