Report Detail
Global Utilities Customer Information Systems Market Growth (Status and Outlook) 2019-2024
- RnM3127947 |
- 14 March, 2019 |
- Global |
- 134 Pages |
- LPI(LP Information) |
- Service & Software
The utility customer information system (CIS) market is composed of utility companies looking for commercial off-the-shelf (COTS) software packages that address business-critical utility meter-to-cash (M2C) and customer service business processes. M2C functions covered include: account maintenance, order processing, product/service management, rate design, billing, credit collection, accounts receivable, statement preparation, and payment processing. For customer service, CISs support multiple client interaction channels — such as call centers, interactive voice response/voice response units (IVR/VRUs). They also support various digital engagement channels (social media and, more recently, virtual assistants/chatbots) — as well as customer self-service needs.
According to this study, over the next five years the Utilities Customer Information Systems market will register a xx% CAGR in terms of revenue, the global market size will reach US$ xx million by 2024, from US$ xx million in 2019. In particular, this report presents the global revenue market share of key companies in Utilities Customer Information Systems business, shared in Chapter 3.
This report presents a comprehensive overview, market shares and growth opportunities of Utilities Customer Information Systems market by product type, application, key companies and key regions.
This study considers the Utilities Customer Information Systems value generated from the sales of the following segments:
Segmentation by product type: breakdown data from 2014 to 2019 in Section 2.3; and forecast to 2024 in section 10.7.
Cloud-based
On-premises
Segmentation by application: breakdown data from 2014 to 2019, in Section 2.4; and forecast to 2024 in section 10.8.
BFSI
Education
Government
Telecom & IT
Others
This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Spain
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/manufacturers in the market. The key manufacturers covered in this report: Breakdown data in in Chapter 3.
Oracle
Efluid SAS
SAP
Itineris
Indra
Cayenta
Advanced Utility Systems
Gruppo Engineering
Fluentgrid Limited
Ferranti Computer
Systems
Gentrack
Open International
Systems
NorthStar
Vertex
Hansen Technologies
In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.
Research objectives
To study and analyze the global Utilities Customer Information Systems market size by key regions/countries, product type and application, history data from 2014 to 2018, and forecast to 2024.
To understand the structure of Utilities Customer Information Systems market by identifying its various subsegments.
Focuses on the key global Utilities Customer Information Systems players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
To analyze the Utilities Customer Information Systems with respect to individual growth trends, future prospects, and their contribution to the total market.
To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
To project the size of Utilities Customer Information Systems submarkets, with respect to key regions (along with their respective key countries).
To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.
Table of Contents
2019-2024 Global Utilities Customer Information Systems Market Report (Status and Outlook)
1 Scope of the Report
- 1.1 Market Introduction
- 1.2 Research Objectives
- 1.3 Years Considered
- 1.4 Market Research Methodology
- 1.5 Economic Indicators
- 1.6 Currency Considered
2 Executive Summary
- 2.1 World Market Overview
- 2.1.1 Global Utilities Customer Information Systems Market Size 2014-2024
- 2.1.2 Utilities Customer Information Systems Market Size CAGR by Region
- 2.2 Utilities Customer Information Systems Segment by Type
- 2.2.1 Cloud-based
- 2.2.2 On-premises
- 2.3 Utilities Customer Information Systems Market Size by Type
- 2.3.1 Global Utilities Customer Information Systems Market Size Market Share by Type (2014-2019)
- 2.3.2 Global Utilities Customer Information Systems Market Size Growth Rate by Type (2014-2019)
- 2.4 Utilities Customer Information Systems Segment by Application
- 2.4.1 BFSI
- 2.4.2 Education
- 2.4.3 Government
- 2.4.4 Telecom & IT
- 2.4.5 Others
- 2.5 Utilities Customer Information Systems Market Size by Application
- 2.5.1 Global Utilities Customer Information Systems Market Size Market Share by Application (2014-2019)
- 2.5.2 Global Utilities Customer Information Systems Market Size Growth Rate by Application (2014-2019)
3 Global Utilities Customer Information Systems by Players
- 3.1 Global Utilities Customer Information Systems Market Size Market Share by Players
- 3.1.1 Global Utilities Customer Information Systems Market Size by Players (2017-2019)
- 3.1.2 Global Utilities Customer Information Systems Market Size Market Share by Players (2017-2019)
- 3.2 Global Utilities Customer Information Systems Key Players Head office and Products Offered
- 3.3 Market Concentration Rate Analysis
- 3.3.1 Competition Landscape Analysis
- 3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2017-2019)
- 3.4 New Products and Potential Entrants
- 3.5 Mergers & Acquisitions, Expansion
4 Utilities Customer Information Systems by Regions
- 4.1 Utilities Customer Information Systems Market Size by Regions
- 4.2 Americas Utilities Customer Information Systems Market Size Growth
- 4.3 APAC Utilities Customer Information Systems Market Size Growth
- 4.4 Europe Utilities Customer Information Systems Market Size Growth
- 4.5 Middle East & Africa Utilities Customer Information Systems Market Size Growth
5 Americas
- 5.1 Americas Utilities Customer Information Systems Market Size by Countries
- 5.2 Americas Utilities Customer Information Systems Market Size by Type
- 5.3 Americas Utilities Customer Information Systems Market Size by Application
- 5.4 United States
- 5.5 Canada
- 5.6 Mexico
- 5.7 Key Economic Indicators of Few Americas Countries
6 APAC
- 6.1 APAC Utilities Customer Information Systems Market Size by Countries
- 6.2 APAC Utilities Customer Information Systems Market Size by Type
- 6.3 APAC Utilities Customer Information Systems Market Size by Application
- 6.4 China
- 6.5 Japan
- 6.6 Korea
- 6.7 Southeast Asia
- 6.8 India
- 6.9 Australia
- 6.10 Key Economic Indicators of Few APAC Countries
7 Europe
- 7.1 Europe Utilities Customer Information Systems by Countries
- 7.2 Europe Utilities Customer Information Systems Market Size by Type
- 7.3 Europe Utilities Customer Information Systems Market Size by Application
- 7.4 Germany
- 7.5 France
- 7.6 UK
- 7.7 Italy
- 7.8 Russia
- 7.9 Spain
- 7.10 Key Economic Indicators of Few Europe Countries
8 Middle East & Africa
- 8.1 Middle East & Africa Utilities Customer Information Systems by Countries
- 8.2 Middle East & Africa Utilities Customer Information Systems Market Size by Type
- 8.3 Middle East & Africa Utilities Customer Information Systems Market Size by Application
- 8.4 Egypt
- 8.5 South Africa
- 8.6 Israel
- 8.7 Turkey
- 8.8 GCC Countries
9 Market Drivers, Challenges and Trends
- 9.1 Market Drivers and Impact
- 9.1.1 Growing Demand from Key Regions
- 9.1.2 Growing Demand from Key Applications and Potential Industries
- 9.2 Market Challenges and Impact
- 9.3 Market Trends
10 Global Utilities Customer Information Systems Market Forecast
- 10.1 Global Utilities Customer Information Systems Market Size Forecast (2019-2024)
- 10.2 Global Utilities Customer Information Systems Forecast by Regions
- 10.2.1 Global Utilities Customer Information Systems Forecast by Regions (2019-2024)
- 10.2.2 Americas Market Forecast
- 10.2.3 APAC Market Forecast
- 10.2.4 Europe Market Forecast
- 10.2.5 Middle East & Africa Market Forecast
- 10.3 Americas Forecast by Countries
- 10.3.1 United States Market Forecast
- 10.3.2 Canada Market Forecast
- 10.3.3 Mexico Market Forecast
- 10.3.4 Brazil Market Forecast
- 10.4 APAC Forecast by Countries
- 10.4.1 China Market Forecast
- 10.4.2 Japan Market Forecast
- 10.4.3 Korea Market Forecast
- 10.4.4 Southeast Asia Market Forecast
- 10.4.5 India Market Forecast
- 10.4.6 Australia Market Forecast
- 10.5 Europe Forecast by Countries
- 10.5.1 Germany Market Forecast
- 10.5.2 France Market Forecast
- 10.5.3 UK Market Forecast
- 10.5.4 Italy Market Forecast
- 10.5.5 Russia Market Forecast
- 10.5.6 Spain Market Forecast
- 10.6 Middle East & Africa Forecast by Countries
- 10.6.1 Egypt Market Forecast
- 10.6.2 South Africa Market Forecast
- 10.6.3 Israel Market Forecast
- 10.6.4 Turkey Market Forecast
- 10.6.5 GCC Countries Market Forecast
- 10.7 Global Utilities Customer Information Systems Forecast by Type
- 10.8 Global Utilities Customer Information Systems Forecast by Application
11 Key Players Analysis
- 11.1 Oracle
- 11.1.1 Company Details
- 11.1.2 Utilities Customer Information Systems Product Offered
- 11.1.3 Oracle Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2019)
- 11.1.4 Main Business Overview
- 11.1.5 Oracle News
- 11.2 Efluid SAS
- 11.2.1 Company Details
- 11.2.2 Utilities Customer Information Systems Product Offered
- 11.2.3 Efluid SAS Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2019)
- 11.2.4 Main Business Overview
- 11.2.5 Efluid SAS News
- 11.3 SAP
- 11.3.1 Company Details
- 11.3.2 Utilities Customer Information Systems Product Offered
- 11.3.3 SAP Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2019)
- 11.3.4 Main Business Overview
- 11.3.5 SAP News
- 11.4 Itineris
- 11.4.1 Company Details
- 11.4.2 Utilities Customer Information Systems Product Offered
- 11.4.3 Itineris Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2019)
- 11.4.4 Main Business Overview
- 11.4.5 Itineris News
- 11.5 Indra
- 11.5.1 Company Details
- 11.5.2 Utilities Customer Information Systems Product Offered
- 11.5.3 Indra Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2019)
- 11.5.4 Main Business Overview
- 11.5.5 Indra News
- 11.6 Cayenta
- 11.6.1 Company Details
- 11.6.2 Utilities Customer Information Systems Product Offered
- 11.6.3 Cayenta Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2019)
- 11.6.4 Main Business Overview
- 11.6.5 Cayenta News
- 11.7 Advanced Utility Systems
- 11.7.1 Company Details
- 11.7.2 Utilities Customer Information Systems Product Offered
- 11.7.3 Advanced Utility Systems Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2019)
- 11.7.4 Main Business Overview
- 11.7.5 Advanced Utility Systems News
- 11.8 Gruppo Engineering
- 11.8.1 Company Details
- 11.8.2 Utilities Customer Information Systems Product Offered
- 11.8.3 Gruppo Engineering Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2019)
- 11.8.4 Main Business Overview
- 11.8.5 Gruppo Engineering News
- 11.9 Fluentgrid Limited
- 11.9.1 Company Details
- 11.9.2 Utilities Customer Information Systems Product Offered
- 11.9.3 Fluentgrid Limited Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2019)
- 11.9.4 Main Business Overview
- 11.9.5 Fluentgrid Limited News
- 11.10 Ferranti Computer
- 11.10.1 Company Details
- 11.10.2 Utilities Customer Information Systems Product Offered
- 11.10.3 Ferranti Computer Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2019)
- 11.10.4 Main Business Overview
- 11.10.5 Ferranti Computer News
- 11.11 Systems
- 11.12 Gentrack
- 11.13 Open International
- 11.14 Systems
- 11.15 NorthStar
- 11.16 Vertex
- 11.17 Hansen Technologies
12 Research Findings and Conclusion
Summary:
Get latest Market Research Reports on Utilities Customer Information Systems . Industry analysis & Market Report on Utilities Customer Information Systems is a syndicated market report, published as Global Utilities Customer Information Systems Market Growth (Status and Outlook) 2019-2024. It is complete Research Study and Industry Analysis of Utilities Customer Information Systems market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.
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