Report Detail

Service & Software Global Utilities Customer Information Systems Market 2019 by Company, Regions, Type and Application, Forecast to 2024

  • RnM3767153
  • |
  • 20 September, 2019
  • |
  • Global
  • |
  • 139 Pages
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  • GIR (Global Info Research)
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  • Service & Software

The utility customer information system (CIS) market is composed of utility companies looking for commercial off-the-shelf (COTS) software packages that address business-critical utility meter-to-cash (M2C) and customer service business processes. M2C functions covered include: account maintenance, order processing, product/service management, rate design, billing, credit collection, accounts receivable, statement preparation, and payment processing. For customer service, CISs support multiple client interaction channels — such as call centers, interactive voice response/voice response units (IVR/VRUs). They also support various digital engagement channels (social media and, more recently, virtual assistants/chatbots) — as well as customer self-service needs.

Scope of the Report:
The global Utilities Customer Information Systems market is valued at xx million USD in 2018 and is expected to reach xx million USD by the end of 2024, growing at a CAGR of xx% between 2019 and 2024.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Utilities Customer Information Systems.
Europe also play important roles in global market, with market size of xx million USD in 2019 and will be xx million USD in 2024, with a CAGR of xx%.
This report studies the Utilities Customer Information Systems market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Utilities Customer Information Systems market by product type and applications/end industries.

Market Segment by Companies, this report covers
Oracle
Efluid SAS
SAP
Itineris
Indra
Cayenta
Advanced Utility Systems
Gruppo Engineering
Fluentgrid Limited
Ferranti Computer
Systems
Gentrack
Open International
Systems
NorthStar
Vertex
Hansen Technologies

Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Market Segment by Type, covers
Cloud-based
On-premises

Market Segment by Applications, can be divided into
BFSI
Education
Government
Telecom & IT
Others


Table of Contents

    1 Utilities Customer Information Systems Market Overview

    • 1.1 Product Overview and Scope of Utilities Customer Information Systems
    • 1.2 Classification of Utilities Customer Information Systems by Types
      • 1.2.1 Global Utilities Customer Information Systems Revenue Comparison by Types (2019-2024)
      • 1.2.2 Global Utilities Customer Information Systems Revenue Market Share by Types in 2018
      • 1.2.3 Cloud-based
      • 1.2.4 On-premises
    • 1.3 Global Utilities Customer Information Systems Market by Application
      • 1.3.1 Global Utilities Customer Information Systems Market Size and Market Share Comparison by Applications (2014-2024)
      • 1.3.2 BFSI
      • 1.3.3 Education
      • 1.3.4 Government
      • 1.3.5 Telecom & IT
      • 1.3.6 Others
    • 1.4 Global Utilities Customer Information Systems Market by Regions
      • 1.4.1 Global Utilities Customer Information Systems Market Size (Million USD) Comparison by Regions (2014-2024)
      • 1.4.1 North America (USA, Canada and Mexico) Utilities Customer Information Systems Status and Prospect (2014-2024)
      • 1.4.2 Europe (Germany, France, UK, Russia and Italy) Utilities Customer Information Systems Status and Prospect (2014-2024)
      • 1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Utilities Customer Information Systems Status and Prospect (2014-2024)
      • 1.4.4 South America (Brazil, Argentina, Colombia) Utilities Customer Information Systems Status and Prospect (2014-2024)
      • 1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Utilities Customer Information Systems Status and Prospect (2014-2024)
    • 1.5 Global Market Size of Utilities Customer Information Systems (2014-2024)

    2 Manufacturers Profiles

    • 2.1 Oracle
      • 2.1.1 Business Overview
      • 2.1.2 Utilities Customer Information Systems Type and Applications
        • 2.1.2.1 Product A
        • 2.1.2.2 Product B
      • 2.1.3 Oracle Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.2 Efluid SAS
      • 2.2.1 Business Overview
      • 2.2.2 Utilities Customer Information Systems Type and Applications
        • 2.2.2.1 Product A
        • 2.2.2.2 Product B
      • 2.2.3 Efluid SAS Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.3 SAP
      • 2.3.1 Business Overview
      • 2.3.2 Utilities Customer Information Systems Type and Applications
        • 2.3.2.1 Product A
        • 2.3.2.2 Product B
      • 2.3.3 SAP Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.4 Itineris
      • 2.4.1 Business Overview
      • 2.4.2 Utilities Customer Information Systems Type and Applications
        • 2.4.2.1 Product A
        • 2.4.2.2 Product B
      • 2.4.3 Itineris Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.5 Indra
      • 2.5.1 Business Overview
      • 2.5.2 Utilities Customer Information Systems Type and Applications
        • 2.5.2.1 Product A
        • 2.5.2.2 Product B
      • 2.5.3 Indra Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.6 Cayenta
      • 2.6.1 Business Overview
      • 2.6.2 Utilities Customer Information Systems Type and Applications
        • 2.6.2.1 Product A
        • 2.6.2.2 Product B
      • 2.6.3 Cayenta Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.7 Advanced Utility Systems
      • 2.7.1 Business Overview
      • 2.7.2 Utilities Customer Information Systems Type and Applications
        • 2.7.2.1 Product A
        • 2.7.2.2 Product B
      • 2.7.3 Advanced Utility Systems Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.8 Gruppo Engineering
      • 2.8.1 Business Overview
      • 2.8.2 Utilities Customer Information Systems Type and Applications
        • 2.8.2.1 Product A
        • 2.8.2.2 Product B
      • 2.8.3 Gruppo Engineering Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.9 Fluentgrid Limited
      • 2.9.1 Business Overview
      • 2.9.2 Utilities Customer Information Systems Type and Applications
        • 2.9.2.1 Product A
        • 2.9.2.2 Product B
      • 2.9.3 Fluentgrid Limited Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.10 Ferranti Computer
      • 2.10.1 Business Overview
      • 2.10.2 Utilities Customer Information Systems Type and Applications
        • 2.10.2.1 Product A
        • 2.10.2.2 Product B
      • 2.10.3 Ferranti Computer Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.11 Systems
      • 2.11.1 Business Overview
      • 2.11.2 Utilities Customer Information Systems Type and Applications
        • 2.11.2.1 Product A
        • 2.11.2.2 Product B
      • 2.11.3 Systems Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.12 Gentrack
      • 2.12.1 Business Overview
      • 2.12.2 Utilities Customer Information Systems Type and Applications
        • 2.12.2.1 Product A
        • 2.12.2.2 Product B
      • 2.12.3 Gentrack Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.13 Open International
      • 2.13.1 Business Overview
      • 2.13.2 Utilities Customer Information Systems Type and Applications
        • 2.13.2.1 Product A
        • 2.13.2.2 Product B
      • 2.13.3 Open International Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.14 Systems
      • 2.14.1 Business Overview
      • 2.14.2 Utilities Customer Information Systems Type and Applications
        • 2.14.2.1 Product A
        • 2.14.2.2 Product B
      • 2.14.3 Systems Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.15 NorthStar
      • 2.15.1 Business Overview
      • 2.15.2 Utilities Customer Information Systems Type and Applications
        • 2.15.2.1 Product A
        • 2.15.2.2 Product B
      • 2.15.3 NorthStar Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.16 Vertex
      • 2.16.1 Business Overview
      • 2.16.2 Utilities Customer Information Systems Type and Applications
        • 2.16.2.1 Product A
        • 2.16.2.2 Product B
      • 2.16.3 Vertex Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)
    • 2.17 Hansen Technologies
      • 2.17.1 Business Overview
      • 2.17.2 Utilities Customer Information Systems Type and Applications
        • 2.17.2.1 Product A
        • 2.17.2.2 Product B
      • 2.17.3 Hansen Technologies Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2017-2018)

    3 Global Utilities Customer Information Systems Market Competition, by Players

    • 3.1 Global Utilities Customer Information Systems Revenue and Share by Players (2014-2019)
    • 3.2 Market Concentration Rate
      • 3.2.1 Top 5 Utilities Customer Information Systems Players Market Share
      • 3.2.2 Top 10 Utilities Customer Information Systems Players Market Share
    • 3.3 Market Competition Trend

    4 Global Utilities Customer Information Systems Market Size by Regions

    • 4.1 Global Utilities Customer Information Systems Revenue and Market Share by Regions
    • 4.2 North America Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 4.3 Europe Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 4.4 Asia-Pacific Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 4.5 South America Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 4.6 Middle East and Africa Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)

    5 North America Utilities Customer Information Systems Revenue by Countries

    • 5.1 North America Utilities Customer Information Systems Revenue by Countries (2014-2019)
    • 5.2 USA Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 5.3 Canada Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 5.4 Mexico Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)

    6 Europe Utilities Customer Information Systems Revenue by Countries

    • 6.1 Europe Utilities Customer Information Systems Revenue by Countries (2014-2019)
    • 6.2 Germany Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 6.3 UK Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 6.4 France Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 6.5 Russia Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 6.6 Italy Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)

    7 Asia-Pacific Utilities Customer Information Systems Revenue by Countries

    • 7.1 Asia-Pacific Utilities Customer Information Systems Revenue by Countries (2014-2019)
    • 7.2 China Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 7.3 Japan Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 7.4 Korea Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 7.5 India Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 7.6 Southeast Asia Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)

    8 South America Utilities Customer Information Systems Revenue by Countries

    • 8.1 South America Utilities Customer Information Systems Revenue by Countries (2014-2019)
    • 8.2 Brazil Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 8.3 Argentina Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 8.4 Colombia Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)

    9 Middle East and Africa Revenue Utilities Customer Information Systems by Countries

    • 9.1 Middle East and Africa Utilities Customer Information Systems Revenue by Countries (2014-2019)
    • 9.2 Saudi Arabia Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 9.3 UAE Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 9.4 Egypt Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 9.5 Nigeria Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)
    • 9.6 South Africa Utilities Customer Information Systems Revenue and Growth Rate (2014-2019)

    10 Global Utilities Customer Information Systems Market Segment by Type

    • 10.1 Global Utilities Customer Information Systems Revenue and Market Share by Type (2014-2019)
    • 10.2 Global Utilities Customer Information Systems Market Forecast by Type (2019-2024)
    • 10.3 Cloud-based Revenue Growth Rate (2014-2024)
    • 10.4 On-premises Revenue Growth Rate (2014-2024)

    11 Global Utilities Customer Information Systems Market Segment by Application

    • 11.1 Global Utilities Customer Information Systems Revenue Market Share by Application (2014-2019)
    • 11.2 Utilities Customer Information Systems Market Forecast by Application (2019-2024)
    • 11.3 BFSI Revenue Growth (2014-2019)
    • 11.4 Education Revenue Growth (2014-2019)
    • 11.5 Government Revenue Growth (2014-2019)
    • 11.6 Telecom & IT Revenue Growth (2014-2019)
    • 11.7 Others Revenue Growth (2014-2019)

    12 Global Utilities Customer Information Systems Market Size Forecast (2019-2024)

    • 12.1 Global Utilities Customer Information Systems Market Size Forecast (2019-2024)
    • 12.2 Global Utilities Customer Information Systems Market Forecast by Regions (2019-2024)
    • 12.3 North America Utilities Customer Information Systems Revenue Market Forecast (2019-2024)
    • 12.4 Europe Utilities Customer Information Systems Revenue Market Forecast (2019-2024)
    • 12.5 Asia-Pacific Utilities Customer Information Systems Revenue Market Forecast (2019-2024)
    • 12.6 South America Utilities Customer Information Systems Revenue Market Forecast (2019-2024)
    • 12.7 Middle East and Africa Utilities Customer Information Systems Revenue Market Forecast (2019-2024)

    13 Research Findings and Conclusion

      14 Appendix

      • 14.1 Methodology

      Summary:
      Get latest Market Research Reports on Utilities Customer Information Systems. Industry analysis & Market Report on Utilities Customer Information Systems is a syndicated market report, published as Global Utilities Customer Information Systems Market 2019 by Company, Regions, Type and Application, Forecast to 2024. It is complete Research Study and Industry Analysis of Utilities Customer Information Systems market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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