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Service & Software Global Intelligent Outbound Call Center Market Growth (Status and Outlook) 2022-2028

  • RnM4489254
    • |
  • 02 September, 2022
    • |
  • Global
    • |
  • 123 Pages
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  • LPI(LP Information)
    • |
  • Service & Software

Intelligent Outbound Calling is a product that integrates Automatic Speech Recognition (ASR), Text To Speech (TTS) and Natural Language Understanding (NLU) technologies and provides an intelligent customer service bot for enterprise customers. Intelligent customer service bot product. The intelligent outbound bot can automatically initiate robotic outbound calls according to business scenarios, collect business results through human-robot voice dialogues, and statistically process the data. Intelligent outbound robots can provide users with 24-hour*365-day non-stop inbound services and realize automated and convenient services.

The global market for Intelligent Outbound Call Center is estimated to increase from US$ million in 2021 to reach US$ million by 2028, exhibiting a CAGR of % during 2022-2028. Keeping in mind the uncertainties of COVID-19 and Russia-Ukraine War, we are continuously tracking and evaluating the direct as well as the indirect influence of the pandemic on different end use sectors. These insights are included in the report as a major market contributor.

The APAC Intelligent Outbound Call Center market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.

The United States Intelligent Outbound Call Center market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.

The Europe Intelligent Outbound Call Center market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.

The China Intelligent Outbound Call Center market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.

Global key Intelligent Outbound Call Center players cover Iflytek, Aiyinhudong Technology Development (Beijing) Co., Ltd., Sinovoice, AI Speech and Baidu Intelligent Cloud, etc. In terms of revenue, the global largest two companies occupy a share nearly % in 2021.

Report Coverage
This latest report provides a deep insight into the global Intelligent Outbound Call Center market covering all its essential aspects. This ranges from a macro overview of the market to micro details of the market size, competitive landscape, development trend, niche market, key market drivers and challenges, value chain analysis, etc.

This report aims to provide a comprehensive picture of the global Intelligent Outbound Call Center market, with both quantitative and qualitative data, to help readers understand how the Intelligent Outbound Call Center market scenario changed across the globe during the pandemic and Russia-Ukraine War.

The base year considered for analyses is 2021, while the market estimates and forecasts are given from 2022 to 2028. The market estimates are provided in terms of revenue in USD millions.

Market Segmentation:
The study segments the Intelligent Outbound Call Center market and forecasts the market size by Type (Event Notification Type, Service Return Type and Questionnaire Type), by Application (Financial Industry, Insurance Industry, Real Estate and Education Industry), and region (APAC, Americas, Europe, and Middle East & Africa).

Segmentation by type
Event Notification Type
Service Return Type
Questionnaire Type
Product Promotion
Repayment Reminder
Other

Segmentation by application
Financial Industry
Insurance Industry
Real Estate
Education Industry
Internet Industry
Medical Industry
Others

Segmentation by region
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

Major companies covered
Iflytek
Aiyinhudong Technology Development (Beijing) Co., Ltd.
Sinovoice
AI Speech
Baidu Intelligent Cloud
Jingdong Digital Technology
Buyin
Silicon Intelligence
Easemob
Sobot Technologies Inc
Microsoft
Google
Verizon
Haptik
PT DALnet System
Asiabots Limited
Wofeng GaussMind
Shenzhen Vlang Network Technology Co.,Ltd
Luoke Zhineng
Beijing Huayun World Technology Co.
CEWELL
RSVP Technologies Inc.

Chapter Introduction
Chapter 1: Scope of Intelligent Outbound Call Center, Research Methodology, etc.
Chapter 2: Executive Summary, global Intelligent Outbound Call Center market size and CAGR, Intelligent Outbound Call Center market size by region, by type, by application, historical data from 2017 to 2022, and forecast to 2028.
Chapter 3: Intelligent Outbound Call Center revenue, global market share, and industry ranking by company, 2017-2022
Chapter 4: Global Intelligent Outbound Call Center revenue by region and by country. Country specific data and market value analysis for the U.S., Canada, Europe, China, Japan, South Korea, Southeast Asia, India, Latin America and Middle East & Africa.
Chapter 5, 6, 7, 8: Americas, APAC, Europe, Middle East & Africa, revenue segment by country, by type, and application.
Chapter 9: Analysis of the current market trends, market forecast, opportunities and economic trends that are affecting the future marketplace
Chapter 10: Manufacturing cost structure analysis
Chapter 11: Sales channel, distributors, and customers
Chapter 12: Global Intelligent Outbound Call Center market size forecast by region, by country, by type, and application
Chapter 13: Comprehensive company profiles of the leading players, including Iflytek, Aiyinhudong Technology Development (Beijing) Co., Ltd., Sinovoice, AI Speech, Baidu Intelligent Cloud, Jingdong Digital Technology, Buyin, Silicon Intelligence and Easemob, etc.
Chapter 14: Research Findings and Conclusion


1 Scope of the Report

  • 1.1 Market Introduction
  • 1.2 Years Considered
  • 1.3 Research Objectives
  • 1.4 Market Research Methodology
  • 1.5 Research Process and Data Source
  • 1.6 Economic Indicators
  • 1.7 Currency Considered

2 Executive Summary

  • 2.1 World Market Overview
    • 2.1.1 Global Intelligent Outbound Call Center Market Size 2017-2028
    • 2.1.2 Intelligent Outbound Call Center Market Size CAGR by Region 2017 VS 2022 VS 2028
  • 2.2 Intelligent Outbound Call Center Segment by Type
    • 2.2.1 Event Notification Type
    • 2.2.2 Service Return Type
    • 2.2.3 Questionnaire Type
    • 2.2.4 Product Promotion
    • 2.2.5 Repayment Reminder
    • 2.2.6 Other
  • 2.3 Intelligent Outbound Call Center Market Size by Type
    • 2.3.1 Intelligent Outbound Call Center Market Size CAGR by Type (2017 VS 2022 VS 2028)
    • 2.3.2 Global Intelligent Outbound Call Center Market Size Market Share by Type (2017-2022)
  • 2.4 Intelligent Outbound Call Center Segment by Application
    • 2.4.1 Financial Industry
    • 2.4.2 Insurance Industry
    • 2.4.3 Real Estate
    • 2.4.4 Education Industry
    • 2.4.5 Internet Industry
    • 2.4.6 Medical Industry
    • 2.4.7 Others
  • 2.5 Intelligent Outbound Call Center Market Size by Application
    • 2.5.1 Intelligent Outbound Call Center Market Size CAGR by Application (2017 VS 2022 VS 2028)
    • 2.5.2 Global Intelligent Outbound Call Center Market Size Market Share by Application (2017-2022)

3 Intelligent Outbound Call Center Market Size by Player

  • 3.1 Intelligent Outbound Call Center Market Size Market Share by Players
    • 3.1.1 Global Intelligent Outbound Call Center Revenue by Players (2020-2022)
    • 3.1.2 Global Intelligent Outbound Call Center Revenue Market Share by Players (2020-2022)
  • 3.2 Global Intelligent Outbound Call Center Key Players Head office and Products Offered
  • 3.3 Market Concentration Rate Analysis
    • 3.3.1 Competition Landscape Analysis
    • 3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2020-2022)
  • 3.4 New Products and Potential Entrants
  • 3.5 Mergers & Acquisitions, Expansion

4 Intelligent Outbound Call Center by Regions

  • 4.1 Intelligent Outbound Call Center Market Size by Regions (2017-2022)
  • 4.2 Americas Intelligent Outbound Call Center Market Size Growth (2017-2022)
  • 4.3 APAC Intelligent Outbound Call Center Market Size Growth (2017-2022)
  • 4.4 Europe Intelligent Outbound Call Center Market Size Growth (2017-2022)
  • 4.5 Middle East & Africa Intelligent Outbound Call Center Market Size Growth (2017-2022)

5 Americas

  • 5.1 Americas Intelligent Outbound Call Center Market Size by Country (2017-2022)
  • 5.2 Americas Intelligent Outbound Call Center Market Size by Type (2017-2022)
  • 5.3 Americas Intelligent Outbound Call Center Market Size by Application (2017-2022)
  • 5.4 United States
  • 5.5 Canada
  • 5.6 Mexico
  • 5.7 Brazil

6 APAC

  • 6.1 APAC Intelligent Outbound Call Center Market Size by Region (2017-2022)
  • 6.2 APAC Intelligent Outbound Call Center Market Size by Type (2017-2022)
  • 6.3 APAC Intelligent Outbound Call Center Market Size by Application (2017-2022)
  • 6.4 China
  • 6.5 Japan
  • 6.6 Korea
  • 6.7 Southeast Asia
  • 6.8 India
  • 6.9 Australia

7 Europe

  • 7.1 Europe Intelligent Outbound Call Center by Country (2017-2022)
  • 7.2 Europe Intelligent Outbound Call Center Market Size by Type (2017-2022)
  • 7.3 Europe Intelligent Outbound Call Center Market Size by Application (2017-2022)
  • 7.4 Germany
  • 7.5 France
  • 7.6 UK
  • 7.7 Italy
  • 7.8 Russia

8 Middle East & Africa

  • 8.1 Middle East & Africa Intelligent Outbound Call Center by Region (2017-2022)
  • 8.2 Middle East & Africa Intelligent Outbound Call Center Market Size by Type (2017-2022)
  • 8.3 Middle East & Africa Intelligent Outbound Call Center Market Size by Application (2017-2022)
  • 8.4 Egypt
  • 8.5 South Africa
  • 8.6 Israel
  • 8.7 Turkey
  • 8.8 GCC Countries

9 Market Drivers, Challenges and Trends

  • 9.1 Market Drivers & Growth Opportunities
  • 9.2 Market Challenges & Risks
  • 9.3 Industry Trends

10 Global Intelligent Outbound Call Center Market Forecast

  • 10.1 Global Intelligent Outbound Call Center Forecast by Regions (2023-2028)
    • 10.1.1 Global Intelligent Outbound Call Center Forecast by Regions (2023-2028)
    • 10.1.2 Americas Intelligent Outbound Call Center Forecast
    • 10.1.3 APAC Intelligent Outbound Call Center Forecast
    • 10.1.4 Europe Intelligent Outbound Call Center Forecast
    • 10.1.5 Middle East & Africa Intelligent Outbound Call Center Forecast
  • 10.2 Americas Intelligent Outbound Call Center Forecast by Country (2023-2028)
    • 10.2.1 United States Intelligent Outbound Call Center Market Forecast
    • 10.2.2 Canada Intelligent Outbound Call Center Market Forecast
    • 10.2.3 Mexico Intelligent Outbound Call Center Market Forecast
    • 10.2.4 Brazil Intelligent Outbound Call Center Market Forecast
  • 10.3 APAC Intelligent Outbound Call Center Forecast by Region (2023-2028)
    • 10.3.1 China Intelligent Outbound Call Center Market Forecast
    • 10.3.2 Japan Intelligent Outbound Call Center Market Forecast
    • 10.3.3 Korea Intelligent Outbound Call Center Market Forecast
    • 10.3.4 Southeast Asia Intelligent Outbound Call Center Market Forecast
    • 10.3.5 India Intelligent Outbound Call Center Market Forecast
    • 10.3.6 Australia Intelligent Outbound Call Center Market Forecast
  • 10.4 Europe Intelligent Outbound Call Center Forecast by Country (2023-2028)
    • 10.4.1 Germany Intelligent Outbound Call Center Market Forecast
    • 10.4.2 France Intelligent Outbound Call Center Market Forecast
    • 10.4.3 UK Intelligent Outbound Call Center Market Forecast
    • 10.4.4 Italy Intelligent Outbound Call Center Market Forecast
    • 10.4.5 Russia Intelligent Outbound Call Center Market Forecast
  • 10.5 Middle East & Africa Intelligent Outbound Call Center Forecast by Region (2023-2028)
    • 10.5.1 Egypt Intelligent Outbound Call Center Market Forecast
    • 10.5.2 South Africa Intelligent Outbound Call Center Market Forecast
    • 10.5.3 Israel Intelligent Outbound Call Center Market Forecast
    • 10.5.4 Turkey Intelligent Outbound Call Center Market Forecast
    • 10.5.5 GCC Countries Intelligent Outbound Call Center Market Forecast
  • 10.6 Global Intelligent Outbound Call Center Forecast by Type (2023-2028)
  • 10.7 Global Intelligent Outbound Call Center Forecast by Application (2023-2028)

11 Key Players Analysis

  • 11.1 Iflytek
    • 11.1.1 Iflytek Company Information
    • 11.1.2 Iflytek Intelligent Outbound Call Center Product Offered
    • 11.1.3 Iflytek Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.1.4 Iflytek Main Business Overview
    • 11.1.5 Iflytek Latest Developments
  • 11.2 Aiyinhudong Technology Development (Beijing) Co., Ltd.
    • 11.2.1 Aiyinhudong Technology Development (Beijing) Co., Ltd. Company Information
    • 11.2.2 Aiyinhudong Technology Development (Beijing) Co., Ltd. Intelligent Outbound Call Center Product Offered
    • 11.2.3 Aiyinhudong Technology Development (Beijing) Co., Ltd. Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.2.4 Aiyinhudong Technology Development (Beijing) Co., Ltd. Main Business Overview
    • 11.2.5 Aiyinhudong Technology Development (Beijing) Co., Ltd. Latest Developments
  • 11.3 Sinovoice
    • 11.3.1 Sinovoice Company Information
    • 11.3.2 Sinovoice Intelligent Outbound Call Center Product Offered
    • 11.3.3 Sinovoice Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.3.4 Sinovoice Main Business Overview
    • 11.3.5 Sinovoice Latest Developments
  • 11.4 AI Speech
    • 11.4.1 AI Speech Company Information
    • 11.4.2 AI Speech Intelligent Outbound Call Center Product Offered
    • 11.4.3 AI Speech Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.4.4 AI Speech Main Business Overview
    • 11.4.5 AI Speech Latest Developments
  • 11.5 Baidu Intelligent Cloud
    • 11.5.1 Baidu Intelligent Cloud Company Information
    • 11.5.2 Baidu Intelligent Cloud Intelligent Outbound Call Center Product Offered
    • 11.5.3 Baidu Intelligent Cloud Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.5.4 Baidu Intelligent Cloud Main Business Overview
    • 11.5.5 Baidu Intelligent Cloud Latest Developments
  • 11.6 Jingdong Digital Technology
    • 11.6.1 Jingdong Digital Technology Company Information
    • 11.6.2 Jingdong Digital Technology Intelligent Outbound Call Center Product Offered
    • 11.6.3 Jingdong Digital Technology Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.6.4 Jingdong Digital Technology Main Business Overview
    • 11.6.5 Jingdong Digital Technology Latest Developments
  • 11.7 Buyin
    • 11.7.1 Buyin Company Information
    • 11.7.2 Buyin Intelligent Outbound Call Center Product Offered
    • 11.7.3 Buyin Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.7.4 Buyin Main Business Overview
    • 11.7.5 Buyin Latest Developments
  • 11.8 Silicon Intelligence
    • 11.8.1 Silicon Intelligence Company Information
    • 11.8.2 Silicon Intelligence Intelligent Outbound Call Center Product Offered
    • 11.8.3 Silicon Intelligence Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.8.4 Silicon Intelligence Main Business Overview
    • 11.8.5 Silicon Intelligence Latest Developments
  • 11.9 Easemob
    • 11.9.1 Easemob Company Information
    • 11.9.2 Easemob Intelligent Outbound Call Center Product Offered
    • 11.9.3 Easemob Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.9.4 Easemob Main Business Overview
    • 11.9.5 Easemob Latest Developments
  • 11.10 Sobot Technologies Inc
    • 11.10.1 Sobot Technologies Inc Company Information
    • 11.10.2 Sobot Technologies Inc Intelligent Outbound Call Center Product Offered
    • 11.10.3 Sobot Technologies Inc Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.10.4 Sobot Technologies Inc Main Business Overview
    • 11.10.5 Sobot Technologies Inc Latest Developments
  • 11.11 Microsoft
    • 11.11.1 Microsoft Company Information
    • 11.11.2 Microsoft Intelligent Outbound Call Center Product Offered
    • 11.11.3 Microsoft Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.11.4 Microsoft Main Business Overview
    • 11.11.5 Microsoft Latest Developments
  • 11.12 Google
    • 11.12.1 Google Company Information
    • 11.12.2 Google Intelligent Outbound Call Center Product Offered
    • 11.12.3 Google Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.12.4 Google Main Business Overview
    • 11.12.5 Google Latest Developments
  • 11.13 Verizon
    • 11.13.1 Verizon Company Information
    • 11.13.2 Verizon Intelligent Outbound Call Center Product Offered
    • 11.13.3 Verizon Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.13.4 Verizon Main Business Overview
    • 11.13.5 Verizon Latest Developments
  • 11.14 Haptik
    • 11.14.1 Haptik Company Information
    • 11.14.2 Haptik Intelligent Outbound Call Center Product Offered
    • 11.14.3 Haptik Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.14.4 Haptik Main Business Overview
    • 11.14.5 Haptik Latest Developments
  • 11.15 PT DALnet System
    • 11.15.1 PT DALnet System Company Information
    • 11.15.2 PT DALnet System Intelligent Outbound Call Center Product Offered
    • 11.15.3 PT DALnet System Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.15.4 PT DALnet System Main Business Overview
    • 11.15.5 PT DALnet System Latest Developments
  • 11.16 Asiabots Limited
    • 11.16.1 Asiabots Limited Company Information
    • 11.16.2 Asiabots Limited Intelligent Outbound Call Center Product Offered
    • 11.16.3 Asiabots Limited Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.16.4 Asiabots Limited Main Business Overview
    • 11.16.5 Asiabots Limited Latest Developments
  • 11.17 Wofeng GaussMind
    • 11.17.1 Wofeng GaussMind Company Information
    • 11.17.2 Wofeng GaussMind Intelligent Outbound Call Center Product Offered
    • 11.17.3 Wofeng GaussMind Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.17.4 Wofeng GaussMind Main Business Overview
    • 11.17.5 Wofeng GaussMind Latest Developments
  • 11.18 Shenzhen Vlang Network Technology Co.,Ltd
    • 11.18.1 Shenzhen Vlang Network Technology Co.,Ltd Company Information
    • 11.18.2 Shenzhen Vlang Network Technology Co.,Ltd Intelligent Outbound Call Center Product Offered
    • 11.18.3 Shenzhen Vlang Network Technology Co.,Ltd Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.18.4 Shenzhen Vlang Network Technology Co.,Ltd Main Business Overview
    • 11.18.5 Shenzhen Vlang Network Technology Co.,Ltd Latest Developments
  • 11.19 Luoke Zhineng
    • 11.19.1 Luoke Zhineng Company Information
    • 11.19.2 Luoke Zhineng Intelligent Outbound Call Center Product Offered
    • 11.19.3 Luoke Zhineng Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.19.4 Luoke Zhineng Main Business Overview
    • 11.19.5 Luoke Zhineng Latest Developments
  • 11.20 Beijing Huayun World Technology Co.
    • 11.20.1 Beijing Huayun World Technology Co. Company Information
    • 11.20.2 Beijing Huayun World Technology Co. Intelligent Outbound Call Center Product Offered
    • 11.20.3 Beijing Huayun World Technology Co. Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.20.4 Beijing Huayun World Technology Co. Main Business Overview
    • 11.20.5 Beijing Huayun World Technology Co. Latest Developments
  • 11.21 CEWELL
    • 11.21.1 CEWELL Company Information
    • 11.21.2 CEWELL Intelligent Outbound Call Center Product Offered
    • 11.21.3 CEWELL Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.21.4 CEWELL Main Business Overview
    • 11.21.5 CEWELL Latest Developments
  • 11.22 RSVP Technologies Inc.
    • 11.22.1 RSVP Technologies Inc. Company Information
    • 11.22.2 RSVP Technologies Inc. Intelligent Outbound Call Center Product Offered
    • 11.22.3 RSVP Technologies Inc. Intelligent Outbound Call Center Revenue, Gross Margin and Market Share (2020-2022)
    • 11.22.4 RSVP Technologies Inc. Main Business Overview
    • 11.22.5 RSVP Technologies Inc. Latest Developments

12 Research Findings and Conclusion

Summary:
Get latest Market Research Reports on Intelligent Outbound Call Center. Industry analysis & Market Report on Intelligent Outbound Call Center is a syndicated market report, published as Global Intelligent Outbound Call Center Market Growth (Status and Outlook) 2022-2028. It is complete Research Study and Industry Analysis of Intelligent Outbound Call Center market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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