Report Detail
Global Virtual Customer Assistants Software Market Share, Size, Status and Forecast 2019-2025
- RnM3601651 |
- 16 July, 2019 |
- Global |
- 123 Pages |
- Maia Research |
- Service & Software
A virtual customer assistant (VCA) is a business application that simulates a conversation in order to deliver information and, if advanced, takes action on behalf of the customer to perform transactions. Engagement with a VCA is possible via the web, SMS, consumer messaging apps, mobile apps, peer-to-peer communities, kiosks and other web-based or mobile interfaces, and the engagement is text-based. In addition, a VCA can support speech- and text-based engagement in situations where voice processing is enabled. The VCA relies on knowledge repositories and NLP technologies. In some service scenarios, the combination of speech technology and the VCA provides a strong customer service proposition
In 2018, the global Virtual Customer Assistants Software market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.
This report focuses on the global Virtual Customer Assistants Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Virtual Customer Assistants Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
The key players covered in this study
EGain
Interactions
Creative Virtual
Artificial Solutions
SmartAction
Nuance
Go Moment
IPsoft
Botfuel
Market segment by Type, the product can be split into
Cloud-Based
On-Premises
Market segment by Application, split into
Large Enterprises(1000+ Users)
Medium-Sized Enterprise(499-1000 Users)
Small Enterprises(1-499 Users)
Market segment by Regions/Countries, this report covers
North America
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global Virtual Customer Assistants Software status, future forecast, growth opportunity, key market and key players.
To present the Virtual Customer Assistants Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of Virtual Customer Assistants Software are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
1 Report Overview
- 1.1 Study Scope
- 1.2 Key Market Segments
- 1.3 Players Covered
- 1.4 Market Analysis by Type
- 1.4.1 Global Virtual Customer Assistants Software Market Size Growth Rate by Type (2014-2025)
2 Global Growth Trends
- 2.1 Virtual Customer Assistants Software Market Size
- 2.2 Virtual Customer Assistants Software Growth Trends by Regions
- 2.2.1 Virtual Customer Assistants Software Market Size by Regions (2019-2025)
3 Market Share by Key Players
- 3.1 Virtual Customer Assistants Software Market Size by by Players
- 3.1.1 Global Virtual Customer Assistants Software Revenue by by Players (2014-2019)
4 Breakdown Data by Type and Application
- 4.1 Global Virtual Customer Assistants Software Market Size by Type (2014-2019)
- 4.2 Global Virtual Customer Assistants Software Market Size by Application (2014-2019)
5 North America
- 5.1 North America Virtual Customer Assistants Software Market Size (2014-2019)
- 5.2 Virtual Customer Assistants Software Key Players in North America
- 5.3 North America Virtual Customer Assistants Software Market Size by Type
- 5.4 North America Virtual Customer Assistants Software Market Size by Application
6 Europe
- 6.1 Europe Virtual Customer Assistants Software Market Size (2014-2019)
- 6.2 Virtual Customer Assistants Software Key Players in Europe
- 6.3 Europe Virtual Customer Assistants Software Market Size by Type
- 6.4 Europe Virtual Customer Assistants Software Market Size by Application
7 China
- 7.1 China Virtual Customer Assistants Software Market Size (2014-2019)
- 7.2 Virtual Customer Assistants Software Key Players in China
- 7.3 China Virtual Customer Assistants Software Market Size by Type
- 7.4 China Virtual Customer Assistants Software Market Size by Application
8 Japan
- 8.1 Japan Virtual Customer Assistants Software Market Size (2014-2019)
- 8.2 Virtual Customer Assistants Software Key Players in Japan
- 8.3 Japan Virtual Customer Assistants Software Market Size by Type
- 8.4 Japan Virtual Customer Assistants Software Market Size by Application
9 Southeast Asia
- 9.1 Southeast Asia Virtual Customer Assistants Software Market Size (2014-2019)
- 9.2 Virtual Customer Assistants Software Key Players in Southeast Asia
- 9.3 Southeast Asia Virtual Customer Assistants Software Market Size by Type
- 9.4 Southeast Asia Virtual Customer Assistants Software Market Size by Application
10 India
- 10.1 India Virtual Customer Assistants Software Market Size (2014-2019)
- 10.2 Virtual Customer Assistants Software Key Players in India
- 10.3 India Virtual Customer Assistants Software Market Size by Type
- 10.4 India Virtual Customer Assistants Software Market Size by Application
11 Central & South America
- 11.1 Central & South America Virtual Customer Assistants Software Market Size (2014-2019)
- 11.2 Virtual Customer Assistants Software Key Players in Central & South America
- 11.3 Central & South America Virtual Customer Assistants Software Market Size by Type
- 11.4 Central & South America Virtual Customer Assistants Software Market Size by Application
12 International Players Profiles
- 12.1 EGain
- 12.1.1 EGain Company Details
13 Market Forecast 2019-2025
- 13.1 Market Size Forecast by Product (2019-2025)
- 13.2 Market Size Forecast by Application (2019-2025)
- 13.3 Market Size Forecast by Regions
- 13.4 North America
- 13.5 Europe
- 13.6 China
- 13.7 Japan
- 13.8 Southeast Asia
- 13.9 India
- 13.10 Central & South America
14 Analyst's Viewpoints/Conclusions
15 Appendix
- 15.1 Research Methodology
- 15.1.1 Methodology/Research Approach
Summary:
Get latest Market Research Reports on Virtual Customer Assistants Software. Industry analysis & Market Report on Virtual Customer Assistants Software is a syndicated market report, published as Global Virtual Customer Assistants Software Market Share, Size, Status and Forecast 2019-2025. It is complete Research Study and Industry Analysis of Virtual Customer Assistants Software market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.
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