Report Detail

Service & Software Global Social CRM Tools Market Size, Status and Forecast 2019-2025

  • RnM3569187
  • |
  • 02 July, 2019
  • |
  • Global
  • |
  • 92 Pages
  • |
  • QYResearch
  • |
  • Service & Software

Social CRM combines the capabilities of social media management with traditional customer relationship management (CRM) software to help brands better engage their customers.
Main features of Social CRM Tools include sales and marketing support, campaign support, peer to peer interaction, service centre enhancement, etc.
In 2018, the global Social CRM Tools market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global Social CRM Tools status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Social CRM Tools development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.

The key players covered in this study
Mitchell 1
Continuon
Acidaes Solutions
Oracle
Locobuzz Solutions
Sendible
Napoleon
...

Market segment by Type, the product can be split into
Monthly Subscription
Annual Subscription
One-time License

Market segment by Application, split into
SME (Small and Medium Enterprises)
Large Enterprise

Market segment by Regions/Countries, this report covers
North America
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global Social CRM Tools status, future forecast, growth opportunity, key market and key players.
To present the Social CRM Tools development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Social CRM Tools are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.


Table of Contents

    1 Report Overview

    • 1.1 Study Scope
    • 1.2 Key Market Segments
    • 1.3 Players Covered
    • 1.4 Market Analysis by Type
      • 1.4.1 Global Social CRM Tools Market Size Growth Rate by Type (2014-2025)
      • 1.4.2 Monthly Subscription
      • 1.4.3 Annual Subscription
      • 1.4.4 One-time License
    • 1.5 Market by Application
      • 1.5.1 Global Social CRM Tools Market Share by Application (2019-2025)
      • 1.5.2 SME (Small and Medium Enterprises)
      • 1.5.3 Large Enterprise
    • 1.6 Study Objectives
    • 1.7 Years Considered

    2 Global Growth Trends

    • 2.1 Social CRM Tools Market Size
    • 2.2 Social CRM Tools Growth Trends by Regions
      • 2.2.1 Social CRM Tools Market Size by Regions (2019-2025)
      • 2.2.2 Social CRM Tools Market Share by Regions (2014-2019)
    • 2.3 Industry Trends
      • 2.3.1 Market Top Trends
      • 2.3.2 Market Drivers
      • 2.3.3 Market Challenges
      • 2.3.4 Porter’s Five Forces Analysis

    3 Market Share by Key Players

    • 3.1 Social CRM Tools Market Size by by Players
      • 3.1.1 Global Social CRM Tools Revenue by by Players (2014-2019)
      • 3.1.2 Global Social CRM Tools Revenue Market Share by by Players (2014-2019)
      • 3.1.3 Global Social CRM Tools Market Concentration Ratio (CR5 and HHI)
    • 3.2 Social CRM Tools Key Players Head office and Area Served
    • 3.3 Key Players Social CRM Tools Product/Solution/Service
    • 3.4 Date of Enter into Social CRM Tools Market
    • 3.5 Mergers & Acquisitions, Expansion Plans

    4 Breakdown Data by Type and Application

    • 4.1 Global Social CRM Tools Market Size by Type (2014-2019)
    • 4.2 Global Social CRM Tools Market Size by Application (2014-2019)

    5 North America

    • 5.1 North America Social CRM Tools Market Size (2014-2019)
    • 5.2 Social CRM Tools Key Players in North America
    • 5.3 North America Social CRM Tools Market Size by Type
    • 5.4 North America Social CRM Tools Market Size by Application

    6 Europe

    • 6.1 Europe Social CRM Tools Market Size (2014-2019)
    • 6.2 Social CRM Tools Key Players in Europe
    • 6.3 Europe Social CRM Tools Market Size by Type
    • 6.4 Europe Social CRM Tools Market Size by Application

    7 China

    • 7.1 China Social CRM Tools Market Size (2014-2019)
    • 7.2 Social CRM Tools Key Players in China
    • 7.3 China Social CRM Tools Market Size by Type
    • 7.4 China Social CRM Tools Market Size by Application

    8 Japan

    • 8.1 Japan Social CRM Tools Market Size (2014-2019)
    • 8.2 Social CRM Tools Key Players in Japan
    • 8.3 Japan Social CRM Tools Market Size by Type
    • 8.4 Japan Social CRM Tools Market Size by Application

    9 Southeast Asia

    • 9.1 Southeast Asia Social CRM Tools Market Size (2014-2019)
    • 9.2 Social CRM Tools Key Players in Southeast Asia
    • 9.3 Southeast Asia Social CRM Tools Market Size by Type
    • 9.4 Southeast Asia Social CRM Tools Market Size by Application

    10 India

    • 10.1 India Social CRM Tools Market Size (2014-2019)
    • 10.2 Social CRM Tools Key Players in India
    • 10.3 India Social CRM Tools Market Size by Type
    • 10.4 India Social CRM Tools Market Size by Application

    11 Central & South America

    • 11.1 Central & South America Social CRM Tools Market Size (2014-2019)
    • 11.2 Social CRM Tools Key Players in Central & South America
    • 11.3 Central & South America Social CRM Tools Market Size by Type
    • 11.4 Central & South America Social CRM Tools Market Size by Application

    12 International Players Profiles

    • 12.1 Mitchell 1
      • 12.1.1 Mitchell 1 Company Details
      • 12.1.2 Company Description and Business Overview
      • 12.1.3 Social CRM Tools Introduction
      • 12.1.4 Mitchell 1 Revenue in Social CRM Tools Business (2014-2019))
      • 12.1.5 Mitchell 1 Recent Development
    • 12.2 Continuon
      • 12.2.1 Continuon Company Details
      • 12.2.2 Company Description and Business Overview
      • 12.2.3 Social CRM Tools Introduction
      • 12.2.4 Continuon Revenue in Social CRM Tools Business (2014-2019)
      • 12.2.5 Continuon Recent Development
    • 12.3 Acidaes Solutions
      • 12.3.1 Acidaes Solutions Company Details
      • 12.3.2 Company Description and Business Overview
      • 12.3.3 Social CRM Tools Introduction
      • 12.3.4 Acidaes Solutions Revenue in Social CRM Tools Business (2014-2019)
      • 12.3.5 Acidaes Solutions Recent Development
    • 12.4 Oracle
      • 12.4.1 Oracle Company Details
      • 12.4.2 Company Description and Business Overview
      • 12.4.3 Social CRM Tools Introduction
      • 12.4.4 Oracle Revenue in Social CRM Tools Business (2014-2019)
      • 12.4.5 Oracle Recent Development
    • 12.5 Locobuzz Solutions
      • 12.5.1 Locobuzz Solutions Company Details
      • 12.5.2 Company Description and Business Overview
      • 12.5.3 Social CRM Tools Introduction
      • 12.5.4 Locobuzz Solutions Revenue in Social CRM Tools Business (2014-2019)
      • 12.5.5 Locobuzz Solutions Recent Development
    • 12.6 Sendible
      • 12.6.1 Sendible Company Details
      • 12.6.2 Company Description and Business Overview
      • 12.6.3 Social CRM Tools Introduction
      • 12.6.4 Sendible Revenue in Social CRM Tools Business (2014-2019)
      • 12.6.5 Sendible Recent Development
    • 12.7 Napoleon
      • 12.7.1 Napoleon Company Details
      • 12.7.2 Company Description and Business Overview
      • 12.7.3 Social CRM Tools Introduction
      • 12.7.4 Napoleon Revenue in Social CRM Tools Business (2014-2019)
      • 12.7.5 Napoleon Recent Development

    13 Market Forecast 2019-2025

    • 13.1 Market Size Forecast by Product (2019-2025)
    • 13.2 Market Size Forecast by Application (2019-2025)
    • 13.3 Market Size Forecast by Regions
    • 13.4 North America
    • 13.5 Europe
    • 13.6 China
    • 13.7 Japan
    • 13.8 Southeast Asia
    • 13.9 India
    • 13.10 Central & South America

    14 Analyst's Viewpoints/Conclusions

      15 Appendix

      • 15.1 Research Methodology
        • 15.1.1 Methodology/Research Approach
          • 15.1.1.1 Research Programs/Design
          • 15.1.1.2 Market Size Estimation
          • 15.1.1.3 Market Breakdown and Data Triangulation
        • 15.1.2 Data Source
          • 15.1.2.1 Secondary Sources
          • 15.1.2.2 Primary Sources
      • 15.2 Disclaimer

      Summary:
      Get latest Market Research Reports on Social CRM Tools . Industry analysis & Market Report on Social CRM Tools is a syndicated market report, published as Global Social CRM Tools Market Size, Status and Forecast 2019-2025. It is complete Research Study and Industry Analysis of Social CRM Tools market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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