Report Detail
Global IT Service Management (ITSM) Software Market Size, Status and Forecast 2019-2025
- RnM3061543 |
- 05 March, 2019 |
- Global |
- 106 Pages |
- QYResearch |
- Service & Software
IT Service Management (ITSM) is a process-based practice that mainly deliver satisfactory service to the end user customer. It is intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.
The key consumption markets locate at developed countries. The USA takes the market share of 43.6% in 2017, followed by EU with 29.7%. China’s consumption market has a quicker growing speed, with a market share of 8.48%.
In 2018, the global IT Service Management (ITSM) Software market size was 1810 million US$ and it is expected to reach 4380 million US$ by the end of 2025, with a CAGR of 11.7% during 2019-2025.
This report focuses on the global IT Service Management (ITSM) Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Service Management (ITSM) Software development in United States, Europe and China.
The key players covered in this study
ServiceNow
Atlassian
Ivanti (HEAT Software)
IBM
CA Technologies
BMC Software
ASG Software
Axios Systems
SAP
Cherwell Software
Micro Focus (Formerly HPE)
Freshworks
Ultimo
Epicor
TOPdesk
Samanage
Agiloft Service
Symantec
SysAid
SolarWinds
Autotask
Market segment by Type, the product can be split into
Cloud-based
On-Premises
Market segment by Application, split into
SMEs
Large Enterprises
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global IT Service Management (ITSM) Software status, future forecast, growth opportunity, key market and key players.
To present the IT Service Management (ITSM) Software development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of IT Service Management (ITSM) Software are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Contents
1 Report Overview
- 1.1 Study Scope
- 1.2 Key Market Segments
- 1.3 Players Covered
- 1.4 Market Analysis by Type
- 1.4.1 Global IT Service Management (ITSM) Software Market Size Growth Rate by Type (2014-2025)
- 1.4.2 Cloud-based
- 1.4.3 On-Premises
- 1.5 Market by Application
- 1.5.1 Global IT Service Management (ITSM) Software Market Share by Application (2014-2025)
- 1.5.2 SMEs
- 1.5.3 Large Enterprises
- 1.6 Study Objectives
- 1.7 Years Considered
2 Global Growth Trends
- 2.1 IT Service Management (ITSM) Software Market Size
- 2.2 IT Service Management (ITSM) Software Growth Trends by Regions
- 2.2.1 IT Service Management (ITSM) Software Market Size by Regions (2014-2025)
- 2.2.2 IT Service Management (ITSM) Software Market Share by Regions (2014-2019)
- 2.3 Industry Trends
- 2.3.1 Market Top Trends
- 2.3.2 Market Drivers
- 2.3.3 Market Opportunities
3 Market Share by Key Players
- 3.1 IT Service Management (ITSM) Software Market Size by Manufacturers
- 3.1.1 Global IT Service Management (ITSM) Software Revenue by Manufacturers (2014-2019)
- 3.1.2 Global IT Service Management (ITSM) Software Revenue Market Share by Manufacturers (2014-2019)
- 3.1.3 Global IT Service Management (ITSM) Software Market Concentration Ratio (CR5 and HHI)
- 3.2 IT Service Management (ITSM) Software Key Players Head office and Area Served
- 3.3 Key Players IT Service Management (ITSM) Software Product/Solution/Service
- 3.4 Date of Enter into IT Service Management (ITSM) Software Market
- 3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
- 4.1 Global IT Service Management (ITSM) Software Market Size by Type (2014-2019)
- 4.2 Global IT Service Management (ITSM) Software Market Size by Application (2014-2019)
5 United States
- 5.1 United States IT Service Management (ITSM) Software Market Size (2014-2019)
- 5.2 IT Service Management (ITSM) Software Key Players in United States
- 5.3 United States IT Service Management (ITSM) Software Market Size by Type
- 5.4 United States IT Service Management (ITSM) Software Market Size by Application
6 Europe
- 6.1 Europe IT Service Management (ITSM) Software Market Size (2014-2019)
- 6.2 IT Service Management (ITSM) Software Key Players in Europe
- 6.3 Europe IT Service Management (ITSM) Software Market Size by Type
- 6.4 Europe IT Service Management (ITSM) Software Market Size by Application
7 China
- 7.1 China IT Service Management (ITSM) Software Market Size (2014-2019)
- 7.2 IT Service Management (ITSM) Software Key Players in China
- 7.3 China IT Service Management (ITSM) Software Market Size by Type
- 7.4 China IT Service Management (ITSM) Software Market Size by Application
8 Japan
- 8.1 Japan IT Service Management (ITSM) Software Market Size (2014-2019)
- 8.2 IT Service Management (ITSM) Software Key Players in Japan
- 8.3 Japan IT Service Management (ITSM) Software Market Size by Type
- 8.4 Japan IT Service Management (ITSM) Software Market Size by Application
9 Southeast Asia
- 9.1 Southeast Asia IT Service Management (ITSM) Software Market Size (2014-2019)
- 9.2 IT Service Management (ITSM) Software Key Players in Southeast Asia
- 9.3 Southeast Asia IT Service Management (ITSM) Software Market Size by Type
- 9.4 Southeast Asia IT Service Management (ITSM) Software Market Size by Application
10 India
- 10.1 India IT Service Management (ITSM) Software Market Size (2014-2019)
- 10.2 IT Service Management (ITSM) Software Key Players in India
- 10.3 India IT Service Management (ITSM) Software Market Size by Type
- 10.4 India IT Service Management (ITSM) Software Market Size by Application
11 Central & South America
- 11.1 Central & South America IT Service Management (ITSM) Software Market Size (2014-2019)
- 11.2 IT Service Management (ITSM) Software Key Players in Central & South America
- 11.3 Central & South America IT Service Management (ITSM) Software Market Size by Type
- 11.4 Central & South America IT Service Management (ITSM) Software Market Size by Application
12 International Players Profiles
- 12.1 ServiceNow
- 12.1.1 ServiceNow Company Details
- 12.1.2 Company Description and Business Overview
- 12.1.3 IT Service Management (ITSM) Software Introduction
- 12.1.4 ServiceNow Revenue in IT Service Management (ITSM) Software Business (2014-2019)
- 12.1.5 ServiceNow Recent Development
- 12.2 Atlassian
- 12.2.1 Atlassian Company Details
- 12.2.2 Company Description and Business Overview
- 12.2.3 IT Service Management (ITSM) Software Introduction
- 12.2.4 Atlassian Revenue in IT Service Management (ITSM) Software Business (2014-2019)
- 12.2.5 Atlassian Recent Development
- 12.3 Ivanti (HEAT Software)
- 12.3.1 Ivanti (HEAT Software) Company Details
- 12.3.2 Company Description and Business Overview
- 12.3.3 IT Service Management (ITSM) Software Introduction
- 12.3.4 Ivanti (HEAT Software) Revenue in IT Service Management (ITSM) Software Business (2014-2019)
- 12.3.5 Ivanti (HEAT Software) Recent Development
- 12.4 IBM
- 12.4.1 IBM Company Details
- 12.4.2 Company Description and Business Overview
- 12.4.3 IT Service Management (ITSM) Software Introduction
- 12.4.4 IBM Revenue in IT Service Management (ITSM) Software Business (2014-2019)
- 12.4.5 IBM Recent Development
- 12.5 CA Technologies
- 12.5.1 CA Technologies Company Details
- 12.5.2 Company Description and Business Overview
- 12.5.3 IT Service Management (ITSM) Software Introduction
- 12.5.4 CA Technologies Revenue in IT Service Management (ITSM) Software Business (2014-2019)
- 12.5.5 CA Technologies Recent Development
- 12.6 BMC Software
- 12.6.1 BMC Software Company Details
- 12.6.2 Company Description and Business Overview
- 12.6.3 IT Service Management (ITSM) Software Introduction
- 12.6.4 BMC Software Revenue in IT Service Management (ITSM) Software Business (2014-2019)
- 12.6.5 BMC Software Recent Development
- 12.7 ASG Software
- 12.7.1 ASG Software Company Details
- 12.7.2 Company Description and Business Overview
- 12.7.3 IT Service Management (ITSM) Software Introduction
- 12.7.4 ASG Software Revenue in IT Service Management (ITSM) Software Business (2014-2019)
- 12.7.5 ASG Software Recent Development
- 12.8 Axios Systems
- 12.8.1 Axios Systems Company Details
- 12.8.2 Company Description and Business Overview
- 12.8.3 IT Service Management (ITSM) Software Introduction
- 12.8.4 Axios Systems Revenue in IT Service Management (ITSM) Software Business (2014-2019)
- 12.8.5 Axios Systems Recent Development
- 12.9 SAP
- 12.9.1 SAP Company Details
- 12.9.2 Company Description and Business Overview
- 12.9.3 IT Service Management (ITSM) Software Introduction
- 12.9.4 SAP Revenue in IT Service Management (ITSM) Software Business (2014-2019)
- 12.9.5 SAP Recent Development
- 12.10 Cherwell Software
- 12.10.1 Cherwell Software Company Details
- 12.10.2 Company Description and Business Overview
- 12.10.3 IT Service Management (ITSM) Software Introduction
- 12.10.4 Cherwell Software Revenue in IT Service Management (ITSM) Software Business (2014-2019)
- 12.10.5 Cherwell Software Recent Development
- 12.11 Micro Focus (Formerly HPE)
- 12.12 Freshworks
- 12.13 Ultimo
- 12.14 Epicor
- 12.15 TOPdesk
- 12.16 Samanage
- 12.17 Agiloft Service
- 12.18 Symantec
- 12.19 SysAid
- 12.20 SolarWinds
- 12.21 Autotask
13 Market Forecast 2019-2025
- 13.1 Market Size Forecast by Regions
- 13.2 United States
- 13.3 Europe
- 13.4 China
- 13.5 Japan
- 13.6 Southeast Asia
- 13.7 India
- 13.8 Central & South America
- 13.9 Market Size Forecast by Product (2019-2025)
- 13.10 Market Size Forecast by Application (2019-2025)
14 Analyst's Viewpoints/Conclusions
15 Appendix
- 15.1 Research Methodology
- 15.1.1 Methodology/Research Approach
- 15.1.1.1 Research Programs/Design
- 15.1.1.2 Market Size Estimation
- 12.1.1.3 Market Breakdown and Data Triangulation
- 15.1.2 Data Source
- 15.1.2.1 Secondary Sources
- 15.1.2.2 Primary Sources
- 15.1.1 Methodology/Research Approach
- 15.2 Disclaimer
Summary:
Get latest Market Research Reports on IT Service Management (ITSM) Software . Industry analysis & Market Report on IT Service Management (ITSM) Software is a syndicated market report, published as Global IT Service Management (ITSM) Software Market Size, Status and Forecast 2019-2025. It is complete Research Study and Industry Analysis of IT Service Management (ITSM) Software market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.
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