Report Detail

Service & Software Global Interactive Automatic Voice Response Software Market Research Report 2022

  • RnM4489429
  • |
  • 05 September, 2022
  • |
  • Global
  • |
  • 98 Pages
  • |
  • QYResearch
  • |
  • Service & Software

Description:
Highlights

The global Interactive Automatic Voice Response Software market is projected to reach US$ million by 2028 from an estimated US$ million in 2022, at a CAGR of % during 2023 and 2028.

North American market for Interactive Automatic Voice Response Software is estimated to increase from $ million in 2022 to reach $ million by 2028, at a CAGR of % during the forecast period of 2023 through 2028.

Asia-Pacific market for Interactive Automatic Voice Response Software is estimated to increase from $ million in 2022 to reach $ million by 2028, at a CAGR of % during the forecast period of 2022 through 2028.

The global market for Interactive Automatic Voice Response Software in SMEs is estimated to increase from $ million in 2022 to $ million by 2028, at a CAGR of % during the forecast period of 2022 through 2028.

The major global companies of Interactive Automatic Voice Response Software include Nuance Communications, Convergys Corporation, Avaya, Cisco Systems, Connect First, West Corporation, Genesys Telecommunication Laboratories, IVR Lab and Aspect Software Parent, etc. In 2021, the world's top three vendors accounted for approximately % of the revenue.

Considering the economic change due to COVID-19, Cloud-based, which accounted for % of the global market of Interactive Automatic Voice Response Software in 2021, is expected to reach US$ million by 2028, growing at a revised CAGR of % from 2022 to 2028.

Report Scope

This report aims to provide a comprehensive presentation of the global market for Interactive Automatic Voice Response Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Interactive Automatic Voice Response Software.

The Interactive Automatic Voice Response Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2021 as the base year, with history and forecast data for the period from 2017 to 2028. This report segments the global Interactive Automatic Voice Response Software market comprehensively. Regional market sizes, concerning products by types, by application, and by players, are also provided. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Interactive Automatic Voice Response Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, product type, application, and regions.

Key Companies & Market Share Insights

In this section, the readers will gain an understanding of the key players competing. This report has studied the key growth strategies, such as innovative trends and developments, intensification of product portfolio, mergers and acquisitions, collaborations, new product innovation, and geographical expansion, undertaken by these participants to maintain their presence. Apart from business strategies, the study includes current developments and key financials. The readers will also get access to the data related to global revenue by companies for the period 2017-2022. This all-inclusive report will certainly serve the clients to stay updated and make effective decisions in their businesses. Some of the prominent players reviewed in the research report include:

Nuance Communications

Convergys Corporation

Avaya

Cisco Systems

Connect First

West Corporation

Genesys Telecommunication Laboratories

IVR Lab

Aspect Software Parent

24/7 Customer

InContact

NewVoiceMedia

TVPage

WIREWAX

Innovid

baidu

Alibaba

Tencent

Google

Product Type Insights

Global markets are presented by Interactive Automatic Voice Response Software type, along with growth forecasts through 2028. Estimates on revenue are based on the price in the supply chain at which the Interactive Automatic Voice Response Software are procured by the companies.

This report has studied every segment and provided the market size using historical data. They have also talked about the growth opportunities that the segment may pose in the future. This study bestows revenue data by type, and during the historical period (2017-2022) and forecast period (2023-2028).

Interactive Automatic Voice Response Software segment by Type

Cloud-based

On Premise

Application Insights

This report has provided the market size (revenue data) by application, during the historical period (2017-2022) and forecast period (2023-2028).

This report also outlines the market trends of each segment and consumer behaviors impacting the Interactive Automatic Voice Response Software market and what implications these may have on the industry's future. This report can help to understand the relevant market and consumer trends that are driving the Interactive Automatic Voice Response Software market.

Interactive Automatic Voice Response Software Segment by Application

SMEs

Large Enterprises

Regional Outlook

This section of the report provides key insights regarding various regions and the key players operating in each region. Economic, social, environmental, technological, and political factors have been taken into consideration while assessing the growth of the particular region/country. The readers will also get their hands on the revenue data of each region and country for the period 2017-2028.

The market has been segmented into various major geographies, including North America, Europe, Asia-Pacific, South America, Middle East & Africa. Detailed analysis of major countries such as the USA, Germany, the U.K., Italy, France, China, Japan, South Korea, Southeast Asia, and India will be covered within the regional segment. For market estimates, data are going to be provided for 2021 because of the base year, with estimates for 2022 and forecast revenue for 2028.

North America

United States

Canada

Europe

Germany

France

UK

Italy

Russia

Nordic Countries

Rest of Europe

Asia-Pacific

China

Japan

South Korea

Southeast Asia

India

Australia

Rest of Asia

Latin America

Mexico

Brazil

Rest of Latin America

Middle East & Africa

Turkey

Saudi Arabia

UAE

Rest of MEA

Key Drivers & Barriers

High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.

COVID-19 and Russia-Ukraine War Influence Analysis

The readers in the section will understand how the Interactive Automatic Voice Response Software market scenario changed across the globe during the pandemic, post-pandemic and Russia-Ukraine War. The study is done keeping in view the changes in aspects such as demand, consumption, transportation, consumer behavior, supply chain management. The industry experts have also highlighted the key factors that will help create opportunities for players and stabilize the overall industry in the years to come.

Reasons to Buy This Report

This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Interactive Automatic Voice Response Software market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.

This report will help stakeholders to understand the global industry status and trends of Interactive Automatic Voice Response Software and provides them with information on key market drivers, restraints, challenges, and opportunities.

This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.

This report stays updated with novel technology integration, features, and the latest developments in the market

This report helps stakeholders to understand the COVID-19 and Russia-Ukraine War Influence on the Interactive Automatic Voice Response Software industry.

This report helps stakeholders to gain insights into which regions to target globally

This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Interactive Automatic Voice Response Software.

This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Core Chapters

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.

Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.

Chapter 3: Detailed analysis of Interactive Automatic Voice Response Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.

Chapter 4: Provides the analysis of various market segments according to product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 5: Provides the analysis of various market segments according to application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.

Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue and gross margin, product introduction, recent development, etc.

Chapter 12: The main points and conclusions of the report.


Table of content:

    1 Report Overview

    • 1.1 Study Scope
    • 1.2 Market Analysis by Type
    • 1.2.1 Global Interactive Automatic Voice Response Software Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
  • 1.2.2 Cloud-based
  • 1.2.3 On Premise
  • 1.3 Market by Application
  • 1.3.1 Global Interactive Automatic Voice Response Software Market Share by Application: 2017 VS 2021 VS 2028
  • 1.3.2 SMEs
  • 1.3.3 Large Enterprises
  • 1.4 Study Objectives
  • 1.5 Years Considered
  • 2 Global Growth Trends

    • 2.1 Global Interactive Automatic Voice Response Software Market Perspective (2017-2028)
    • 2.2 Interactive Automatic Voice Response Software Growth Trends by Region
    • 2.2.1 Interactive Automatic Voice Response Software Market Size by Region: 2017 VS 2021 VS 2028
  • 2.2.2 Interactive Automatic Voice Response Software Historic Market Size by Region (2017-2022)
  • 2.2.3 Interactive Automatic Voice Response Software Forecasted Market Size by Region (2023-2028)
  • 2.3 Interactive Automatic Voice Response Software Market Dynamics
  • 2.3.1 Interactive Automatic Voice Response Software Industry Trends
  • 2.3.2 Interactive Automatic Voice Response Software Market Drivers
  • 2.3.3 Interactive Automatic Voice Response Software Market Challenges
  • 2.3.4 Interactive Automatic Voice Response Software Market Restraints
  • 3 Competition Landscape by Key Players

    • 3.1 Global Top Interactive Automatic Voice Response Software Players by Revenue
    • 3.1.1 Global Top Interactive Automatic Voice Response Software Players by Revenue (2017-2022)
  • 3.1.2 Global Interactive Automatic Voice Response Software Revenue Market Share by Players (2017-2022)
  • 3.2 Global Interactive Automatic Voice Response Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
  • 3.3 Players Covered: Ranking by Interactive Automatic Voice Response Software Revenue
  • 3.4 Global Interactive Automatic Voice Response Software Market Concentration Ratio
  • 3.4.1 Global Interactive Automatic Voice Response Software Market Concentration Ratio (CR5 and HHI)
  • 3.4.2 Global Top 10 and Top 5 Companies by Interactive Automatic Voice Response Software Revenue in 2021
  • 3.5 Interactive Automatic Voice Response Software Key Players Head office and Area Served
  • 3.6 Key Players Interactive Automatic Voice Response Software Product Solution and Service
  • 3.7 Date of Enter into Interactive Automatic Voice Response Software Market
  • 3.8 Mergers & Acquisitions, Expansion Plans
  • 4 Interactive Automatic Voice Response Software Breakdown Data by Type

    • 4.1 Global Interactive Automatic Voice Response Software Historic Market Size by Type (2017-2022)
    • 4.2 Global Interactive Automatic Voice Response Software Forecasted Market Size by Type (2023-2028)

    5 Interactive Automatic Voice Response Software Breakdown Data by Application

    • 5.1 Global Interactive Automatic Voice Response Software Historic Market Size by Application (2017-2022)
    • 5.2 Global Interactive Automatic Voice Response Software Forecasted Market Size by Application (2023-2028)

    6 North America

    • 6.1 North America Interactive Automatic Voice Response Software Market Size (2017-2028)
    • 6.2 North America Interactive Automatic Voice Response Software Market Size by Country (2017-2022)
    • 6.3 North America Interactive Automatic Voice Response Software Market Size by Country (2023-2028)
    • 6.4 United States
    • 6.5 Canada

    7 Europe

    • 7.1 Europe Interactive Automatic Voice Response Software Market Size (2017-2028)
    • 7.2 Europe Interactive Automatic Voice Response Software Market Size by Country (2017-2022)
    • 7.3 Europe Interactive Automatic Voice Response Software Market Size by Country (2023-2028)
    • 7.4 Germany
    • 7.5 France
    • 7.6 U.K.
    • 7.7 Italy
    • 7.8 Russia
    • 7.9 Nordic Countries

    8 Asia-Pacific

    • 8.1 Asia-Pacific Interactive Automatic Voice Response Software Market Size (2017-2028)
    • 8.2 Asia-Pacific Interactive Automatic Voice Response Software Market Size by Country (2017-2022)
    • 8.3 Asia-Pacific Interactive Automatic Voice Response Software Market Size by Country (2023-2028)
    • 8.4 China
    • 8.5 Japan
    • 8.6 South Korea
    • 8.7 Southeast Asia
    • 8.8 India
    • 8.9 Australia

    9 Latin America

    • 9.1 Latin America Interactive Automatic Voice Response Software Market Size (2017-2028)
    • 9.2 Latin America Interactive Automatic Voice Response Software Market Size by Country (2017-2022)
    • 9.3 Latin America Interactive Automatic Voice Response Software Market Size by Country (2023-2028)
    • 9.4 Mexico
    • 9.5 Brazil

    10 Middle East & Africa

    • 10.1 Middle East & Africa Interactive Automatic Voice Response Software Market Size (2017-2028)
    • 10.2 Middle East & Africa Interactive Automatic Voice Response Software Market Size by Country (2017-2022)
    • 10.3 Middle East & Africa Interactive Automatic Voice Response Software Market Size by Country (2023-2028)
    • 10.4 Turkey
    • 10.5 Saudi Arabia
    • 10.6 UAE

    11 Key Players Profiles

    • 11.1 Nuance Communications
    • 11.1.1 Nuance Communications Company Detail
  • 11.1.2 Nuance Communications Business Overview
  • 11.1.3 Nuance Communications Interactive Automatic Voice Response Software Introduction
  • 11.1.4 Nuance Communications Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.1.5 Nuance Communications Recent Development
  • 11.2 Convergys Corporation
  • 11.2.1 Convergys Corporation Company Detail
  • 11.2.2 Convergys Corporation Business Overview
  • 11.2.3 Convergys Corporation Interactive Automatic Voice Response Software Introduction
  • 11.2.4 Convergys Corporation Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.2.5 Convergys Corporation Recent Development
  • 11.3 Avaya
  • 11.3.1 Avaya Company Detail
  • 11.3.2 Avaya Business Overview
  • 11.3.3 Avaya Interactive Automatic Voice Response Software Introduction
  • 11.3.4 Avaya Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.3.5 Avaya Recent Development
  • 11.4 Cisco Systems
  • 11.4.1 Cisco Systems Company Detail
  • 11.4.2 Cisco Systems Business Overview
  • 11.4.3 Cisco Systems Interactive Automatic Voice Response Software Introduction
  • 11.4.4 Cisco Systems Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.4.5 Cisco Systems Recent Development
  • 11.5 Connect First
  • 11.5.1 Connect First Company Detail
  • 11.5.2 Connect First Business Overview
  • 11.5.3 Connect First Interactive Automatic Voice Response Software Introduction
  • 11.5.4 Connect First Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.5.5 Connect First Recent Development
  • 11.6 West Corporation
  • 11.6.1 West Corporation Company Detail
  • 11.6.2 West Corporation Business Overview
  • 11.6.3 West Corporation Interactive Automatic Voice Response Software Introduction
  • 11.6.4 West Corporation Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.6.5 West Corporation Recent Development
  • 11.7 Genesys Telecommunication Laboratories
  • 11.7.1 Genesys Telecommunication Laboratories Company Detail
  • 11.7.2 Genesys Telecommunication Laboratories Business Overview
  • 11.7.3 Genesys Telecommunication Laboratories Interactive Automatic Voice Response Software Introduction
  • 11.7.4 Genesys Telecommunication Laboratories Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.7.5 Genesys Telecommunication Laboratories Recent Development
  • 11.8 IVR Lab
  • 11.8.1 IVR Lab Company Detail
  • 11.8.2 IVR Lab Business Overview
  • 11.8.3 IVR Lab Interactive Automatic Voice Response Software Introduction
  • 11.8.4 IVR Lab Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.8.5 IVR Lab Recent Development
  • 11.9 Aspect Software Parent
  • 11.9.1 Aspect Software Parent Company Detail
  • 11.9.2 Aspect Software Parent Business Overview
  • 11.9.3 Aspect Software Parent Interactive Automatic Voice Response Software Introduction
  • 11.9.4 Aspect Software Parent Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.9.5 Aspect Software Parent Recent Development
  • 11.10 24/7 Customer
  • 11.10.1 24/7 Customer Company Detail
  • 11.10.2 24/7 Customer Business Overview
  • 11.10.3 24/7 Customer Interactive Automatic Voice Response Software Introduction
  • 11.10.4 24/7 Customer Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.10.5 24/7 Customer Recent Development
  • 11.11 InContact
  • 11.11.1 InContact Company Detail
  • 11.11.2 InContact Business Overview
  • 11.11.3 InContact Interactive Automatic Voice Response Software Introduction
  • 11.11.4 InContact Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.11.5 InContact Recent Development
  • 11.12 NewVoiceMedia
  • 11.12.1 NewVoiceMedia Company Detail
  • 11.12.2 NewVoiceMedia Business Overview
  • 11.12.3 NewVoiceMedia Interactive Automatic Voice Response Software Introduction
  • 11.12.4 NewVoiceMedia Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.12.5 NewVoiceMedia Recent Development
  • 11.13 TVPage
  • 11.13.1 TVPage Company Detail
  • 11.13.2 TVPage Business Overview
  • 11.13.3 TVPage Interactive Automatic Voice Response Software Introduction
  • 11.13.4 TVPage Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.13.5 TVPage Recent Development
  • 11.14 WIREWAX
  • 11.14.1 WIREWAX Company Detail
  • 11.14.2 WIREWAX Business Overview
  • 11.14.3 WIREWAX Interactive Automatic Voice Response Software Introduction
  • 11.14.4 WIREWAX Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.14.5 WIREWAX Recent Development
  • 11.15 Innovid
  • 11.15.1 Innovid Company Detail
  • 11.15.2 Innovid Business Overview
  • 11.15.3 Innovid Interactive Automatic Voice Response Software Introduction
  • 11.15.4 Innovid Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.15.5 Innovid Recent Development
  • 11.16 baidu
  • 11.16.1 baidu Company Detail
  • 11.16.2 baidu Business Overview
  • 11.16.3 baidu Interactive Automatic Voice Response Software Introduction
  • 11.16.4 baidu Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.16.5 baidu Recent Development
  • 11.17 Alibaba
  • 11.17.1 Alibaba Company Detail
  • 11.17.2 Alibaba Business Overview
  • 11.17.3 Alibaba Interactive Automatic Voice Response Software Introduction
  • 11.17.4 Alibaba Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.17.5 Alibaba Recent Development
  • 11.18 Tencent
  • 11.18.1 Tencent Company Detail
  • 11.18.2 Tencent Business Overview
  • 11.18.3 Tencent Interactive Automatic Voice Response Software Introduction
  • 11.18.4 Tencent Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.18.5 Tencent Recent Development
  • 11.19 Google
  • 11.19.1 Google Company Detail
  • 11.19.2 Google Business Overview
  • 11.19.3 Google Interactive Automatic Voice Response Software Introduction
  • 11.19.4 Google Revenue in Interactive Automatic Voice Response Software Business (2017-2022)
  • 11.19.5 Google Recent Development
  • 12 Analyst's Viewpoints/Conclusions

      13 Appendix

      • 13.1 Research Methodology
      • 13.1.1 Methodology/Research Approach
    • 13.1.2 Data Source
    • 13.2 Disclaimer
    • Summary:
      Get latest Market Research Reports on Interactive Automatic Voice Response Software. Industry analysis & Market Report on Interactive Automatic Voice Response Software is a syndicated market report, published as Global Interactive Automatic Voice Response Software Market Research Report 2022. It is complete Research Study and Industry Analysis of Interactive Automatic Voice Response Software market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

      Last updated on

      REPORT YOU MIGHT BE INTERESTED

      Purchase this Report

      $2,900.00
      $5,800.00
      2,282.30
      4,564.60
      2,670.90
      5,341.80
      453,009.00
      906,018.00
      241,657.00
      483,314.00
      Credit card Logo

      Related Reports


      Reason to Buy

      Request for Sample of this report