Report Detail
Global Intelligent Customer Service Robot Market Research Report 2022
- RnM4429881 |
- 28 April, 2022 |
- Global |
- 111 Pages |
- QYResearch |
- Service & Software
Summary:
An Intelligent Customer Service Robot uses artificial intelligence (AI), machine learning, and natural language understanding (NLU) to mimic human speech. Businesses have been steadily adopting chatbots and incorporating them into their service models to answer customer questions and automate routine tasks.
Industry Insights
The global Intelligent Customer Service Robot market size is projected to reach US$ million by 2028, from US$ million in 2021, at a CAGR of % during 2022-2028.
Fully considering the economic change by this health crisis, Text Chatbot accounting for % of the Intelligent Customer Service Robot global market in 2021, is projected to value US$ million by 2028, growing at a revised % CAGR from 2022 to 2028. While Corporate Website segment is altered to an % CAGR throughout this forecast period.
China Intelligent Customer Service Robot market size is valued at US$ million in 2021, while the North America and Europe Intelligent Customer Service Robot are US$ million and US$ million, severally. The proportion of the North America is % in 2021, while China and Europe are % and respectively, and it is predicted that China proportion will reach % in 2028, trailing a CAGR of % through the analysis period 2022-2028. Japan, South Korea, and Southeast Asia are noteworthy markets in Asia, with CAGR %, %, and % respectively for the next 6-year period. As for the Europe Intelligent Customer Service Robot landscape, Germany is projected to reach US$ million by 2028 trailing a CAGR of % over the forecast period 2022-2028.
With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global Intelligent Customer Service Robot market to help players in achieving a strong market position. Buyers of the report can access verified and reliable market forecasts, including those for the overall size of the global Intelligent Customer Service Robot market in terms of revenue.
Overall, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global Intelligent Customer Service Robot market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global Intelligent Customer Service Robot market.
Impact of Covid-19 Outbreak
This section of the report has explored the overall status of the Covid scenario and has offered valuable insights into the changes in supply chain disruption, fluctuations in demand, etc. The analysts have also focused on the key measures that the companies are opting to withstand the harsh scenario.
Segmental Analysis
The report has been segmented into product and application segments. The researchers have documented all the products present today in the Intelligent Customer Service Robot market. They have also shed light on the new product innovations and launches by the key players. In the segmental analysis, the analysts have provided revenue forecast figures based on type and application for the period 2017-2028. They have also discussed about the growth rate and potential of each segment for the period 2017-2028.
Intelligent Customer Service Robot Breakdown Data by Type
Text Chatbot
Voice Chatbot
Intelligent Customer Service Robot Breakdown Data by Application
Corporate Website
Online Store
Other
Regional Analysis
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Competitive Landscape
This segment focuses on the key players operating in the industry. It underlines all the current and future activities by the prominent manufacturers. By understanding various initiatives being taken up by different players, readers will gain the ability to settle on correct business choices. The authors of the report have provided accurate revenue figures of the companies for the period 2017-2022. The clients are sure to gain the upper hand once they get hold of this report. Key players studied in the research report include:
Watson Assistant (IBM)
MobileMonkey
Freshdesk
Oracle
Genesys
AWS
ItsAlive
Amelia
Xpresso.ai
Reply.ai
Nuance
AgentBot
Botsify
Bold 360
Acquire.io
SnapEngage
WP-Chatbot
DialogFlow
Conversable
Pandorabots
ChattyPeople
ActiveChat
Xenioo
Converse AI
Engati
Pypestream
Kayako
ZoConvert
Nanjing Yunwen Network Technology
Udesk
Frequently Asked Questions
What factors will challenge the Intelligent Customer Service Robot market growth?
Which end-use segment will expand at the fastest CAGR in the Intelligent Customer Service Robot market?
Which are the emerging players in the Intelligent Customer Service Robot market?
How concentrated is the Intelligent Customer Service Robot market?
Which factors are positively contributing to the Intelligent Customer Service Robot market growth?
Which are the novel product innovations in the Intelligent Customer Service Robot market?
Which product segment will emerge as the most lucrative in the Intelligent Customer Service Robot market?
Which factors are increasing the competition in the Intelligent Customer Service Robot market?
Which are the strategic measures taken by the Intelligent Customer Service Robot industry players?
Which region will witness inactive growth during the forecast period?
What key trends are likely to emerge in the Intelligent Customer Service Robot market in the coming years?
Table of Contents
1 Report Overview
- 1.1 Study Scope
- 1.2 Market Analysis by Type
- 1.2.1 Global Intelligent Customer Service Robot Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
- 1.2.2 Text Chatbot
- 1.2.3 Voice Chatbot
- 1.3 Market by Application
- 1.3.1 Global Intelligent Customer Service Robot Market Share by Application: 2017 VS 2021 VS 2028
- 1.3.2 Corporate Website
- 1.3.3 Online Store
- 1.3.4 Other
- 1.4 Study Objectives
- 1.5 Years Considered
2 Global Growth Trends
- 2.1 Global Intelligent Customer Service Robot Market Perspective (2017-2028)
- 2.2 Intelligent Customer Service Robot Growth Trends by Region
- 2.2.1 Intelligent Customer Service Robot Market Size by Region: 2017 VS 2021 VS 2028
- 2.2.2 Intelligent Customer Service Robot Historic Market Size by Region (2017-2022)
- 2.2.3 Intelligent Customer Service Robot Forecasted Market Size by Region (2023-2028)
- 2.3 Intelligent Customer Service Robot Market Dynamics
- 2.3.1 Intelligent Customer Service Robot Industry Trends
- 2.3.2 Intelligent Customer Service Robot Market Drivers
- 2.3.3 Intelligent Customer Service Robot Market Challenges
- 2.3.4 Intelligent Customer Service Robot Market Restraints
3 Competition Landscape by Key Players
- 3.1 Global Top Intelligent Customer Service Robot Players by Revenue
- 3.1.1 Global Top Intelligent Customer Service Robot Players by Revenue (2017-2022)
- 3.1.2 Global Intelligent Customer Service Robot Revenue Market Share by Players (2017-2022)
- 3.2 Global Intelligent Customer Service Robot Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
- 3.3 Players Covered: Ranking by Intelligent Customer Service Robot Revenue
- 3.4 Global Intelligent Customer Service Robot Market Concentration Ratio
- 3.4.1 Global Intelligent Customer Service Robot Market Concentration Ratio (CR5 and HHI)
- 3.4.2 Global Top 10 and Top 5 Companies by Intelligent Customer Service Robot Revenue in 2021
- 3.5 Intelligent Customer Service Robot Key Players Head office and Area Served
- 3.6 Key Players Intelligent Customer Service Robot Product Solution and Service
- 3.7 Date of Enter into Intelligent Customer Service Robot Market
- 3.8 Mergers & Acquisitions, Expansion Plans
4 Intelligent Customer Service Robot Breakdown Data by Type
- 4.1 Global Intelligent Customer Service Robot Historic Market Size by Type (2017-2022)
- 4.2 Global Intelligent Customer Service Robot Forecasted Market Size by Type (2023-2028)
5 Intelligent Customer Service Robot Breakdown Data by Application
- 5.1 Global Intelligent Customer Service Robot Historic Market Size by Application (2017-2022)
- 5.2 Global Intelligent Customer Service Robot Forecasted Market Size by Application (2023-2028)
6 North America
- 6.1 North America Intelligent Customer Service Robot Market Size (2017-2028)
- 6.2 North America Intelligent Customer Service Robot Market Size by Country (2017-2022)
- 6.3 North America Intelligent Customer Service Robot Market Size by Country (2023-2028)
- 6.4 United States
- 6.5 Canada
7 Europe
- 7.1 Europe Intelligent Customer Service Robot Market Size (2017-2028)
- 7.2 Europe Intelligent Customer Service Robot Market Size by Country (2017-2022)
- 7.3 Europe Intelligent Customer Service Robot Market Size by Country (2023-2028)
- 7.4 Germany
- 7.5 France
- 7.6 U.K.
- 7.7 Italy
- 7.8 Russia
- 7.9 Nordic Countries
8 Asia-Pacific
- 8.1 Asia-Pacific Intelligent Customer Service Robot Market Size (2017-2028)
- 8.2 Asia-Pacific Intelligent Customer Service Robot Market Size by Country (2017-2022)
- 8.3 Asia-Pacific Intelligent Customer Service Robot Market Size by Country (2023-2028)
- 8.4 China
- 8.5 Japan
- 8.6 South Korea
- 8.7 Southeast Asia
- 8.8 India
- 8.9 Australia
9 Latin America
- 9.1 Latin America Intelligent Customer Service Robot Market Size (2017-2028)
- 9.2 Latin America Intelligent Customer Service Robot Market Size by Country (2017-2022)
- 9.3 Latin America Intelligent Customer Service Robot Market Size by Country (2023-2028)
- 9.4 Mexico
- 9.5 Brazil
10 Middle East & Africa
- 10.1 Middle East & Africa Intelligent Customer Service Robot Market Size (2017-2028)
- 10.2 Middle East & Africa Intelligent Customer Service Robot Market Size by Country (2017-2022)
- 10.3 Middle East & Africa Intelligent Customer Service Robot Market Size by Country (2023-2028)
- 10.4 Turkey
- 10.5 Saudi Arabia
- 10.6 UAE
11 Key Players Profiles
- 11.1 Watson Assistant (IBM)
- 11.1.1 Watson Assistant (IBM) Company Detail
- 11.1.2 Watson Assistant (IBM) Business Overview
- 11.1.3 Watson Assistant (IBM) Intelligent Customer Service Robot Introduction
- 11.1.4 Watson Assistant (IBM) Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.1.5 Watson Assistant (IBM) Recent Development
- 11.2 MobileMonkey
- 11.2.1 MobileMonkey Company Detail
- 11.2.2 MobileMonkey Business Overview
- 11.2.3 MobileMonkey Intelligent Customer Service Robot Introduction
- 11.2.4 MobileMonkey Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.2.5 MobileMonkey Recent Development
- 11.3 Freshdesk
- 11.3.1 Freshdesk Company Detail
- 11.3.2 Freshdesk Business Overview
- 11.3.3 Freshdesk Intelligent Customer Service Robot Introduction
- 11.3.4 Freshdesk Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.3.5 Freshdesk Recent Development
- 11.4 Oracle
- 11.4.1 Oracle Company Detail
- 11.4.2 Oracle Business Overview
- 11.4.3 Oracle Intelligent Customer Service Robot Introduction
- 11.4.4 Oracle Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.4.5 Oracle Recent Development
- 11.5 Genesys
- 11.5.1 Genesys Company Detail
- 11.5.2 Genesys Business Overview
- 11.5.3 Genesys Intelligent Customer Service Robot Introduction
- 11.5.4 Genesys Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.5.5 Genesys Recent Development
- 11.6 AWS
- 11.6.1 AWS Company Detail
- 11.6.2 AWS Business Overview
- 11.6.3 AWS Intelligent Customer Service Robot Introduction
- 11.6.4 AWS Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.6.5 AWS Recent Development
- 11.7 ItsAlive
- 11.7.1 ItsAlive Company Detail
- 11.7.2 ItsAlive Business Overview
- 11.7.3 ItsAlive Intelligent Customer Service Robot Introduction
- 11.7.4 ItsAlive Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.7.5 ItsAlive Recent Development
- 11.8 Amelia
- 11.8.1 Amelia Company Detail
- 11.8.2 Amelia Business Overview
- 11.8.3 Amelia Intelligent Customer Service Robot Introduction
- 11.8.4 Amelia Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.8.5 Amelia Recent Development
- 11.9 Xpresso.ai
- 11.9.1 Xpresso.ai Company Detail
- 11.9.2 Xpresso.ai Business Overview
- 11.9.3 Xpresso.ai Intelligent Customer Service Robot Introduction
- 11.9.4 Xpresso.ai Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.9.5 Xpresso.ai Recent Development
- 11.10 Reply.ai
- 11.10.1 Reply.ai Company Detail
- 11.10.2 Reply.ai Business Overview
- 11.10.3 Reply.ai Intelligent Customer Service Robot Introduction
- 11.10.4 Reply.ai Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.10.5 Reply.ai Recent Development
- 11.11 Nuance
- 11.11.1 Nuance Company Detail
- 11.11.2 Nuance Business Overview
- 11.11.3 Nuance Intelligent Customer Service Robot Introduction
- 11.11.4 Nuance Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.11.5 Nuance Recent Development
- 11.12 AgentBot
- 11.12.1 AgentBot Company Detail
- 11.12.2 AgentBot Business Overview
- 11.12.3 AgentBot Intelligent Customer Service Robot Introduction
- 11.12.4 AgentBot Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.12.5 AgentBot Recent Development
- 11.13 Botsify
- 11.13.1 Botsify Company Detail
- 11.13.2 Botsify Business Overview
- 11.13.3 Botsify Intelligent Customer Service Robot Introduction
- 11.13.4 Botsify Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.13.5 Botsify Recent Development
- 11.14 Bold 360
- 11.14.1 Bold 360 Company Detail
- 11.14.2 Bold 360 Business Overview
- 11.14.3 Bold 360 Intelligent Customer Service Robot Introduction
- 11.14.4 Bold 360 Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.14.5 Bold 360 Recent Development
- 11.15 Acquire.io
- 11.15.1 Acquire.io Company Detail
- 11.15.2 Acquire.io Business Overview
- 11.15.3 Acquire.io Intelligent Customer Service Robot Introduction
- 11.15.4 Acquire.io Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.15.5 Acquire.io Recent Development
- 11.16 SnapEngage
- 11.16.1 SnapEngage Company Detail
- 11.16.2 SnapEngage Business Overview
- 11.16.3 SnapEngage Intelligent Customer Service Robot Introduction
- 11.16.4 SnapEngage Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.16.5 SnapEngage Recent Development
- 11.17 WP-Chatbot
- 11.17.1 WP-Chatbot Company Detail
- 11.17.2 WP-Chatbot Business Overview
- 11.17.3 WP-Chatbot Intelligent Customer Service Robot Introduction
- 11.17.4 WP-Chatbot Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.17.5 WP-Chatbot Recent Development
- 11.18 DialogFlow
- 11.18.1 DialogFlow Company Detail
- 11.18.2 DialogFlow Business Overview
- 11.18.3 DialogFlow Intelligent Customer Service Robot Introduction
- 11.18.4 DialogFlow Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.18.5 DialogFlow Recent Development
- 11.19 Conversable
- 11.19.1 Conversable Company Detail
- 11.19.2 Conversable Business Overview
- 11.19.3 Conversable Intelligent Customer Service Robot Introduction
- 11.19.4 Conversable Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.19.5 Conversable Recent Development
- 11.20 Pandorabots
- 11.20.1 Pandorabots Company Detail
- 11.20.2 Pandorabots Business Overview
- 11.20.3 Pandorabots Intelligent Customer Service Robot Introduction
- 11.20.4 Pandorabots Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.20.5 Pandorabots Recent Development
- 11.21 ChattyPeople
- 11.21.1 ChattyPeople Company Detail
- 11.21.2 ChattyPeople Business Overview
- 11.21.3 ChattyPeople Intelligent Customer Service Robot Introduction
- 11.21.4 ChattyPeople Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.21.5 ChattyPeople Recent Development
- 11.22 ActiveChat
- 11.22.1 ActiveChat Company Detail
- 11.22.2 ActiveChat Business Overview
- 11.22.3 ActiveChat Intelligent Customer Service Robot Introduction
- 11.22.4 ActiveChat Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.22.5 ActiveChat Recent Development
- 11.23 Xenioo
- 11.23.1 Xenioo Company Detail
- 11.23.2 Xenioo Business Overview
- 11.23.3 Xenioo Intelligent Customer Service Robot Introduction
- 11.23.4 Xenioo Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.23.5 Xenioo Recent Development
- 11.24 Converse AI
- 11.24.1 Converse AI Company Detail
- 11.24.2 Converse AI Business Overview
- 11.24.3 Converse AI Intelligent Customer Service Robot Introduction
- 11.24.4 Converse AI Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.24.5 Converse AI Recent Development
- 11.25 Engati
- 11.25.1 Engati Company Detail
- 11.25.2 Engati Business Overview
- 11.25.3 Engati Intelligent Customer Service Robot Introduction
- 11.25.4 Engati Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.25.5 Engati Recent Development
- 11.26 Pypestream
- 11.26.1 Pypestream Company Detail
- 11.26.2 Pypestream Business Overview
- 11.26.3 Pypestream Intelligent Customer Service Robot Introduction
- 11.26.4 Pypestream Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.26.5 Pypestream Recent Development
- 11.27 Kayako
- 11.27.1 Kayako Company Detail
- 11.27.2 Kayako Business Overview
- 11.27.3 Kayako Intelligent Customer Service Robot Introduction
- 11.27.4 Kayako Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.27.5 Kayako Recent Development
- 11.28 ZoConvert
- 11.28.1 ZoConvert Company Detail
- 11.28.2 ZoConvert Business Overview
- 11.28.3 ZoConvert Intelligent Customer Service Robot Introduction
- 11.28.4 ZoConvert Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.28.5 ZoConvert Recent Development
- 11.29 Nanjing Yunwen Network Technology
- 11.29.1 Nanjing Yunwen Network Technology Company Detail
- 11.29.2 Nanjing Yunwen Network Technology Business Overview
- 11.29.3 Nanjing Yunwen Network Technology Intelligent Customer Service Robot Introduction
- 11.29.4 Nanjing Yunwen Network Technology Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.29.5 Nanjing Yunwen Network Technology Recent Development
- 11.30 Udesk
- 11.30.1 Udesk Company Detail
- 11.30.2 Udesk Business Overview
- 11.30.3 Udesk Intelligent Customer Service Robot Introduction
- 11.30.4 Udesk Revenue in Intelligent Customer Service Robot Business (2017-2022)
- 11.30.5 Udesk Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
- 13.1 Research Methodology
- 13.1.1 Methodology/Research Approach
- 13.1.2 Data Source
- 13.2 Disclaimer
Summary:
Get latest Market Research Reports on Intelligent Customer Service Robot. Industry analysis & Market Report on Intelligent Customer Service Robot is a syndicated market report, published as Global Intelligent Customer Service Robot Market Research Report 2022. It is complete Research Study and Industry Analysis of Intelligent Customer Service Robot market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.
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