According to our (Global Info Research) latest study, the global Hotel Reservations Software market size was valued at US$ 1062 million in 2025 and is forecast to a readjusted size of US$ 1678 million by 2032 with a CAGR of 6.8% during review period.
Hospitality businesses use hotel reservations software, also known as central reservation systems, or CRS, to manage online bookings and reservations and ensure a smooth transaction process for guests.
Market Drivers
The hotel reservations software market is rapidly evolving, driven by the imperative to maximize revenue, streamline operations, and meet modern traveler expectations. The shift from standalone Property Management Systems (PMS) to integrated, cloud-based platforms is central to this transformation.
A primary driver is the demand for operational efficiency and cost reduction. Cloud-native solutions eliminate the need for expensive on-premise hardware and IT maintenance, offering hotels a subscription-based model that is more scalable and affordable. These platforms automate critical tasks from booking management to channel distribution, freeing staff to focus on guest service rather than administrative work.
Secondly, the need for integrated systems and a unified guest view is paramount. Modern travelers interact with hotels across multiple touchpoints—Online Travel Agencies (OTAs), direct websites, social media, and mobile apps. Reservations software now acts as a central hub, integrating PMS, Channel Manager, Customer Relationship Management (CRM), and booking engines. This provides a 360-degree view of the guest, enabling personalized service and preventing double-bookings across channels.
Third, the power of data analytics and Revenue Management is a critical driver. Advanced software incorporates analytics and AI to analyze demand, competitor pricing, and market trends in real-time. This allows hotels to dynamically adjust room rates, create targeted promotional packages, and make strategic decisions to maximize occupancy and Revenue Per Available Room (RevPAR).
Finally, evolving guest expectations for direct and personalized booking experiences is a powerful market force. Travelers seek seamless, mobile-friendly options. Modern reservations systems empower hotels to strengthen their direct booking channels with user-friendly interfaces and instant confirmation, reducing reliance on third-party OTAs and their associated high commission costs. This direct relationship is crucial for building brand loyalty and capturing guest data for future marketing.
This report is a detailed and comprehensive analysis for global Hotel Reservations Software market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by End Users. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2025, are provided.
Key Features:
Global Hotel Reservations Software market size and forecasts, in consumption value ($ Million), 2021-2032
Global Hotel Reservations Software market size and forecasts by region and country, in consumption value ($ Million), 2021-2032
Global Hotel Reservations Software market size and forecasts, by Type and by End Users, in consumption value ($ Million), 2021-2032
Global Hotel Reservations Software market shares of main players, in revenue ($ Million), 2021-2026
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for Hotel Reservations Software
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global Hotel Reservations Software market based on the following parameters - company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Amadeus, Sabre (SynXis), Mews, HotelRunner, ResNexus, Little Hotelier, eZee, eviivo, RoomKeyPMS, Cvent Passkey, etc.
This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.
Market segmentation
Hotel Reservations Software market is split by Type and by End Users. For the period 2021-2032, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by End Users. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type
Cloud-based
Web-based
Market segment by Function
Property Management System (PMS)
Booking Engine
Channel Manager
Central Reservations System (CRS)
Customer Relationship Management (CRM)
Market segment by Marketing Method
Direct Sales
Distribution
Market segment by End Users
Large Enterprises
SMEs
Market segment by players, this report covers
Amadeus
Sabre (SynXis)
Mews
HotelRunner
ResNexus
Little Hotelier
eZee
eviivo
RoomKeyPMS
Cvent Passkey
Cendyn
D-EDGE
Access Hospitality
Shiji
GreenCloud
Sirvoy
RoomRaccoon
Cloudbeds
SiteMinder
roommaster
RMS
WebRezPro
Market segment by regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia, Italy and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia and Rest of Asia-Pacific)
South America (Brazil, Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Hotel Reservations Software product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Hotel Reservations Software, with revenue, gross margin, and global market share of Hotel Reservations Software from 2021 to 2026.
Chapter 3, the Hotel Reservations Software competitive situation, revenue, and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and by End Users, with consumption value and growth rate by Type, by End Users, from 2021 to 2032.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2021 to 2026.and Hotel Reservations Software market forecast, by regions, by Type and by End Users, with consumption value, from 2027 to 2032.
Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Hotel Reservations Software.
Chapter 13, to describe Hotel Reservations Software research findings and conclusion.
Summary:
Get latest Market Research Reports on Hotel Reservations Software. Industry analysis & Market Report on Hotel Reservations Software is a syndicated market report, published as Global Hotel Reservations Software Market 2026 by Company, Regions, Type and Application, Forecast to 2032. It is complete Research Study and Industry Analysis of Hotel Reservations Software market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.