Global Hosted Private Branch Exchange (PBX) Market 2019-2023

Global Hosted PBX Industry Overview

The advances in network infrastructure are the key factors that will drive hosted PBX market growth in the coming years. Organizations are adopting virtual network technologies to neutralize cyber threats and improve efficiency. This is encouraging hosted PBX companies to introduce flexible techniques and automation in their offerings to enhance the productivity of end-user industries over the cloud. Hosted PBX can be automated through software-defined networks and deployed instantly on a server. It has become a strategic priority for several industrial organizations as it helps in achieving the required scalability.

The hosted private branch exchange (PBX) market size will grow by USD 4.23 billion during 2019-2023. This report offers an analysis of the market based on solution (virtual development and setup, network traffic management, virtual assistance and support, configuration and change management, and others). The hosted PBX market research report further presents in-depth insights on the growth prospects of the market across APAC, Europe, MEA, North America, and South America. The report analyzes the market’s competitive landscape and offers information on several companies including Avaya Inc., CenturyLink, Cisco Systems, Inc., NEC Corporation, and Siemens.

The emergence of artificial intelligence and machine learning has provided an intelligent agent facility to hosted PBX. The integration of AI in hosted PBX makes the hosted PBX services smarter and more efficient. AI-based hosted PBX solutions not only enable predictive crime monitoring for the banking, financial services, and insurance industry but also improves crime spotting and prevention. The hosted PBX market will grow at a CAGR of over 14% during the forecast period. 

Top hosted PBX companies covered in this market research report

The hosted PBX market is moderately fragmented. By offering a complete analysis of the market’s competitive landscape and with information on the products offered by the companies, this hosted PBX industry analysis report will help clients identify new growth opportunities and design innovative strategies to improve their share in the market.

The report offers a complete analysis of various companies including:

Avaya Inc.

CenturyLink

Cisco Systems, Inc.

NEC Corporation

Siemens

Hosted PBX market segmentation based on geographic regions

APAC

Europe

MEA

North America

South America

North America will account for the largest hosted PBX market share throughout the forecast period. The increasing adoption of cloud services by companies is one of the primary reasons for the high growth of the hosted PBX market in this region.

Hosted PBX market segmentation based on the solution

Virtual development and setup

Network traffic management

Virtual assistance and support

Configuration and change management

Others

The virtual development and setup segment will account for the highest hosted PBX market share because of the increase in the adoption of cloud technologies across the IT, BFSI, education, healthcare, and retail sectors. With globalization, the demand for virtual infrastructure services will continue to grow. This report provides an accurate prediction of the contribution of all the segments to the growth of the hosted private branch exchange (PBX) market size. 

Key highlights of the global hosted PBX market for the forecast years 2019-2023:

CAGR of the market during the forecast period 2019-2023

Detailed information on factors that will accelerate the growth of the hosted PBX market during the next five years

Precise estimation of the global hosted PBX market size and its contribution to the parent market

Accurate predictions on upcoming trends and changes in consumer behavior

The growth of the hosted PBX industry across various geographies such as APAC, Europe, MEA, North America, and South America

A thorough analysis of the market’s competitive landscape and detailed information on several vendors

Comprehensive details on factors that will challenge the growth of hosted PBX companies