Guest messaging software allows hotel operators and employees to establish a personalized communication channel with individual guests for the purpose of notifications, instructions, or service. These tools ensure optimal guest experiences and staff workflows through timely messages and responses. Guest messaging platforms are used by hotel receptionists and concierge attendants to complement traditional phone systems, and relevant messages are relayed to hotel managers, housekeeping crews, and room service specialists as needed. Proper use of these tools among hotel staff and guests can eliminate or greatly reduce phone call volume, ensure guest complaints or requests are addressed in a timely manner, and generally help provide the best possible customer service.
Scope of the Report:
The global Hospitality Guest Messaging Platforms market is valued at xx million USD in 2018 and is expected to reach xx million USD by the end of 2024, growing at a CAGR of xx% between 2019 and 2024.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Hospitality Guest Messaging Platforms.
Europe also play important roles in global market, with market size of xx million USD in 2019 and will be xx million USD in 2024, with a CAGR of xx%.
This report studies the Hospitality Guest Messaging Platforms market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Hospitality Guest Messaging Platforms market by product type and applications/end industries.
Market Segment by Companies, this report covers
HelloShift
LiveRate
TrustYou
ReviewPro
Whistle Messaging
Zingle
ALICE
Kipsu
Quore
Quicktext
Go Moment
Bookboost
Zuzapp
Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Market Segment by Type, covers
Cloud Based
Web-Based
Market Segment by Applications, can be divided into
Luxury & High-End Hotels
Mid-Range Hotels & Business Hotels
Resorts Hotels
Boutique Hotels
Others
Summary:
Get latest Market Research Reports on Hospitality Guest Messaging Platforms. Industry analysis & Market Report on Hospitality Guest Messaging Platforms is a syndicated market report, published as Global Hospitality Guest Messaging Platforms Market 2019 by Company, Regions, Type and Application, Forecast to 2024. It is complete Research Study and Industry Analysis of Hospitality Guest Messaging Platforms market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.