According to our (Global Info Research) latest study, the global Enterprise Information Service market size was valued at US$ 671 million in 2025 and is forecast to a readjusted size of US$ 999 million by 2032 with a CAGR of 5.7% during review period.
Enterprise Information Service is a service model where enterprises utilize information technology platforms to efficiently and accurately deliver structured information to specific target groups (including internal employees and external customers) to achieve business objectives such as communication, management, and marketing. Its core value lies in leveraging the high delivery rate, strong reach, and manageability of channels like SMS to support two key applications: internally, as an office collaboration tool to improve the efficiency of instruction transmission and internal communication; and externally, as a channel for precision marketing and customer interaction to achieve brand promotion and information dissemination. This service not only emphasizes efficient information delivery but also focuses on transforming information delivery into measurable operational efficiency improvements and business value creation through calculable and manageable processes.
The costs of Enterprise Information Service mainly consist of channel resource procurement costs, platform development and maintenance costs, and sales and marketing expenses. Due to the high standardization of the business and extremely low marginal costs, there are significant economies of scale, and the industry's gross profit margin is usually high, generally between 50% and 80%. Channel cost control and transmission volume are key factors affecting profits.
The Enterprise Information Service market has entered a mature stage, with growth stabilizing but its structure undergoing profound changes. Traditional verification codes and notification SMS messages, as essential "digital infrastructure," have a solid market foundation. However, marketing SMS messages face growth pressure due to increased user awareness of privacy protection, stricter regulations, and the impact of alternative channels such as social media. The market is exhibiting two core trends: first, an evolution towards scenario-based, intelligent, and high-value converged communications (such as "omnichannel communication" solutions combining 5G messaging, audio and video, and app push notifications); and second, a shift in industry competition focus from simple price wars to service reliability, data security compliance, and industry-specific solution capabilities.
This report is a detailed and comprehensive analysis for global Enterprise Information Service market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2025, are provided.
Key Features:
Global Enterprise Information Service market size and forecasts, in consumption value ($ Million), 2021-2032
Global Enterprise Information Service market size and forecasts by region and country, in consumption value ($ Million), 2021-2032
Global Enterprise Information Service market size and forecasts, by Type and by Application, in consumption value ($ Million), 2021-2032
Global Enterprise Information Service market shares of main players, in revenue ($ Million), 2021-2026
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for Enterprise Information Service
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global Enterprise Information Service market based on the following parameters - company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Twilio, Syniverse Technologies, Vonage, Sinch, Infobip, FortyTwo Telecom AB, SMSGlobal, Arelion, Dexatel, Beijing Chuangshi Huaxin Technology, etc.
This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.
Market segmentation
Enterprise Information Service market is split by Type and by Application. For the period 2021-2032, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type
Verification code SMS
Marketing SMS
Notification SMS
Market segment by User
Internal Collaboration Service
External Marketing Service
Customer Interaction Service
Market segment by Function
Notification and Reminder Service
Marketing and Promotion Service
Verification and Security Service
Market segment by Application
E-commerce and Retail
Finance and Banking
Internet and Technology
Logistics
Government and Public Services
Healthcare
Others
Market segment by players, this report covers
Twilio
Syniverse Technologies
Vonage
Sinch
Infobip
FortyTwo Telecom AB
SMSGlobal
Arelion
Dexatel
Beijing Chuangshi Huaxin Technology
Textedly
Retarus
TrueDialog
MessageWhiz
Market segment by regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia, Italy and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia and Rest of Asia-Pacific)
South America (Brazil, Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Enterprise Information Service product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Enterprise Information Service, with revenue, gross margin, and global market share of Enterprise Information Service from 2021 to 2026.
Chapter 3, the Enterprise Information Service competitive situation, revenue, and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and by Application, with consumption value and growth rate by Type, by Application, from 2021 to 2032.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2021 to 2026.and Enterprise Information Service market forecast, by regions, by Type and by Application, with consumption value, from 2027 to 2032.
Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Enterprise Information Service.
Chapter 13, to describe Enterprise Information Service research findings and conclusion.
Summary:
Get latest Market Research Reports on Enterprise Information Service. Industry analysis & Market Report on Enterprise Information Service is a syndicated market report, published as Global Enterprise Information Service Market 2026 by Company, Regions, Type and Application, Forecast to 2032. It is complete Research Study and Industry Analysis of Enterprise Information Service market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.