Report Detail

Customer relationship management (CRM) outsourcing is a type of professional service provided by outsourcing vendors in the form of third-party services. The services include communications management, multi-channel customer engagement, and analytic solutions.
Based on the CRM Outsourcing market development status, competitive landscape and development model in different regions of the world, this report is dedicated to providing niche markets, potential risks and comprehensive competitive strategy analysis in different fields. From the competitive advantages of different types of products and services, the development opportunities and consumption characteristics and structure analysis of the downstream application fields are all analyzed in detail. To Boost Growth during the epidemic era, this report analyzes in detail for the potential risks and opportunities which can be focused on.

In Chapter 2.4 of the report, we share our perspectives for the impact of COVID-19 from the long and short term.
In chapter 3.4, we provide the influence of the crisis on the industry chain, especially for marketing channels.
In chapters 8-13, we update the timely industry economic revitalization plan of the country-wise government.

Key players in the global CRM Outsourcing market covered in Chapter 5:
HCL
Aditya Birla Minacs
Aegis
Convergys
Teletech
Capgemini
3i infotech
IBM
Accenture
Hinduja Global Solutions
EXL
Firstsource
Genpact
Intelenet
Wipro
WNS
Teleperformance
NCO Financial
Xerox
Tata Consultancy Services
Sitel
Cognizant
Infosys
HP

In Chapter 6, on the basis of types, the CRM Outsourcing market from 2015 to 2025 is primarily split into:
Communications Management
Multi-Channel Customer Engagement
Analytic Solutions
Others

In Chapter 7, on the basis of applications, the CRM Outsourcing market from 2015 to 2025 covers:
Retail
BFSI
Telecom & IT
Healthcare
Others

Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2015-2025) of the following regions are covered in Chapter 8-13:
North America (Covered in Chapter 9)
United States
Canada
Mexico
Europe (Covered in Chapter 10)
Germany
UK
France
Italy
Spain
Russia
Others
Asia-Pacific (Covered in Chapter 11)
China
Japan
South Korea
Australia
India
South America (Covered in Chapter 12)
Brazil
Argentina
Columbia
Middle East and Africa (Covered in Chapter 13)
UAE
Egypt
South Africa

Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2025


Table of Content

    1 Market Overview

    • 1.1 Product Definition and Market Characteristics
    • 1.2 Global CRM Outsourcing Market Size
    • 1.3 Market Segmentation
    • 1.4 Global Macroeconomic Analysis
    • 1.5 SWOT Analysis

    2. Market Dynamics

    • 2.1 Market Drivers
    • 2.2 Market Constraints and Challenges
    • 2.3 Emerging Market Trends
    • 2.4 Impact of COVID-19
      • 2.4.1 Short-term Impact
      • 2.4.2 Long-term Impact

    3 Associated Industry Assessment

    • 3.1 Supply Chain Analysis
    • 3.2 Industry Active Participants
      • 3.2.1 Suppliers of Raw Materials
      • 3.2.2 Key Distributors/Retailers
    • 3.3 Alternative Analysis
    • 3.4 The Impact of Covid-19 From the Perspective of Industry Chain

    4 Market Competitive Landscape

    • 4.1 Industry Leading Players
    • 4.2 Industry News
      • 4.2.1 Key Product Launch News
      • 4.2.2 M&A and Expansion Plans

    5 Analysis of Leading Companies

    • 5.1 HCL
      • 5.1.1 HCL Company Profile
      • 5.1.2 HCL Business Overview
      • 5.1.3 HCL CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.1.4 HCL CRM Outsourcing Products Introduction
    • 5.2 Aditya Birla Minacs
      • 5.2.1 Aditya Birla Minacs Company Profile
      • 5.2.2 Aditya Birla Minacs Business Overview
      • 5.2.3 Aditya Birla Minacs CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.2.4 Aditya Birla Minacs CRM Outsourcing Products Introduction
    • 5.3 Aegis
      • 5.3.1 Aegis Company Profile
      • 5.3.2 Aegis Business Overview
      • 5.3.3 Aegis CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.3.4 Aegis CRM Outsourcing Products Introduction
    • 5.4 Convergys
      • 5.4.1 Convergys Company Profile
      • 5.4.2 Convergys Business Overview
      • 5.4.3 Convergys CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.4.4 Convergys CRM Outsourcing Products Introduction
    • 5.5 Teletech
      • 5.5.1 Teletech Company Profile
      • 5.5.2 Teletech Business Overview
      • 5.5.3 Teletech CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.5.4 Teletech CRM Outsourcing Products Introduction
    • 5.6 Capgemini
      • 5.6.1 Capgemini Company Profile
      • 5.6.2 Capgemini Business Overview
      • 5.6.3 Capgemini CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.6.4 Capgemini CRM Outsourcing Products Introduction
    • 5.7 3i infotech
      • 5.7.1 3i infotech Company Profile
      • 5.7.2 3i infotech Business Overview
      • 5.7.3 3i infotech CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.7.4 3i infotech CRM Outsourcing Products Introduction
    • 5.8 IBM
      • 5.8.1 IBM Company Profile
      • 5.8.2 IBM Business Overview
      • 5.8.3 IBM CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.8.4 IBM CRM Outsourcing Products Introduction
    • 5.9 Accenture
      • 5.9.1 Accenture Company Profile
      • 5.9.2 Accenture Business Overview
      • 5.9.3 Accenture CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.9.4 Accenture CRM Outsourcing Products Introduction
    • 5.10 Hinduja Global Solutions
      • 5.10.1 Hinduja Global Solutions Company Profile
      • 5.10.2 Hinduja Global Solutions Business Overview
      • 5.10.3 Hinduja Global Solutions CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.10.4 Hinduja Global Solutions CRM Outsourcing Products Introduction
    • 5.11 EXL
      • 5.11.1 EXL Company Profile
      • 5.11.2 EXL Business Overview
      • 5.11.3 EXL CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.11.4 EXL CRM Outsourcing Products Introduction
    • 5.12 Firstsource
      • 5.12.1 Firstsource Company Profile
      • 5.12.2 Firstsource Business Overview
      • 5.12.3 Firstsource CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.12.4 Firstsource CRM Outsourcing Products Introduction
    • 5.13 Genpact
      • 5.13.1 Genpact Company Profile
      • 5.13.2 Genpact Business Overview
      • 5.13.3 Genpact CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.13.4 Genpact CRM Outsourcing Products Introduction
    • 5.14 Intelenet
      • 5.14.1 Intelenet Company Profile
      • 5.14.2 Intelenet Business Overview
      • 5.14.3 Intelenet CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.14.4 Intelenet CRM Outsourcing Products Introduction
    • 5.15 Wipro
      • 5.15.1 Wipro Company Profile
      • 5.15.2 Wipro Business Overview
      • 5.15.3 Wipro CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.15.4 Wipro CRM Outsourcing Products Introduction
    • 5.16 WNS
      • 5.16.1 WNS Company Profile
      • 5.16.2 WNS Business Overview
      • 5.16.3 WNS CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.16.4 WNS CRM Outsourcing Products Introduction
    • 5.17 Teleperformance
      • 5.17.1 Teleperformance Company Profile
      • 5.17.2 Teleperformance Business Overview
      • 5.17.3 Teleperformance CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.17.4 Teleperformance CRM Outsourcing Products Introduction
    • 5.18 NCO Financial
      • 5.18.1 NCO Financial Company Profile
      • 5.18.2 NCO Financial Business Overview
      • 5.18.3 NCO Financial CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.18.4 NCO Financial CRM Outsourcing Products Introduction
    • 5.19 Xerox
      • 5.19.1 Xerox Company Profile
      • 5.19.2 Xerox Business Overview
      • 5.19.3 Xerox CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.19.4 Xerox CRM Outsourcing Products Introduction
    • 5.20 Tata Consultancy Services
      • 5.20.1 Tata Consultancy Services Company Profile
      • 5.20.2 Tata Consultancy Services Business Overview
      • 5.20.3 Tata Consultancy Services CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.20.4 Tata Consultancy Services CRM Outsourcing Products Introduction
    • 5.21 Sitel
      • 5.21.1 Sitel Company Profile
      • 5.21.2 Sitel Business Overview
      • 5.21.3 Sitel CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.21.4 Sitel CRM Outsourcing Products Introduction
    • 5.22 Cognizant
      • 5.22.1 Cognizant Company Profile
      • 5.22.2 Cognizant Business Overview
      • 5.22.3 Cognizant CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.22.4 Cognizant CRM Outsourcing Products Introduction
    • 5.23 Infosys
      • 5.23.1 Infosys Company Profile
      • 5.23.2 Infosys Business Overview
      • 5.23.3 Infosys CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.23.4 Infosys CRM Outsourcing Products Introduction
    • 5.24 HP
      • 5.24.1 HP Company Profile
      • 5.24.2 HP Business Overview
      • 5.24.3 HP CRM Outsourcing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
      • 5.24.4 HP CRM Outsourcing Products Introduction

    6 Market Analysis and Forecast, By Product Types

    • 6.1 Global CRM Outsourcing Sales, Revenue and Market Share by Types (2015-2020)
      • 6.1.1 Global CRM Outsourcing Sales and Market Share by Types (2015-2020)
      • 6.1.2 Global CRM Outsourcing Revenue and Market Share by Types (2015-2020)
      • 6.1.3 Global CRM Outsourcing Price by Types (2015-2020)
    • 6.2 Global CRM Outsourcing Market Forecast by Types (2020-2025)
      • 6.2.1 Global CRM Outsourcing Market Forecast Sales and Market Share by Types (2020-2025)
      • 6.2.2 Global CRM Outsourcing Market Forecast Revenue and Market Share by Types (2020-2025)
    • 6.3 Global CRM Outsourcing Sales, Price and Growth Rate by Types (2015-2020)
      • 6.3.1 Global CRM Outsourcing Sales, Price and Growth Rate of Communications Management
      • 6.3.2 Global CRM Outsourcing Sales, Price and Growth Rate of Multi-Channel Customer Engagement
      • 6.3.3 Global CRM Outsourcing Sales, Price and Growth Rate of Analytic Solutions
      • 6.3.4 Global CRM Outsourcing Sales, Price and Growth Rate of Others
    • 6.4 Global CRM Outsourcing Market Revenue and Sales Forecast, by Types (2020-2025)
      • 6.4.1 Communications Management Market Revenue and Sales Forecast (2020-2025)
      • 6.4.2 Multi-Channel Customer Engagement Market Revenue and Sales Forecast (2020-2025)
      • 6.4.3 Analytic Solutions Market Revenue and Sales Forecast (2020-2025)
      • 6.4.4 Others Market Revenue and Sales Forecast (2020-2025)

    7 Market Analysis and Forecast, By Applications

    • 7.1 Global CRM Outsourcing Sales, Revenue and Market Share by Applications (2015-2020)
      • 7.1.1 Global CRM Outsourcing Sales and Market Share by Applications (2015-2020)
      • 7.1.2 Global CRM Outsourcing Revenue and Market Share by Applications (2015-2020)
    • 7.2 Global CRM Outsourcing Market Forecast by Applications (2020-2025)
      • 7.2.1 Global CRM Outsourcing Market Forecast Sales and Market Share by Applications (2020-2025)
      • 7.2.2 Global CRM Outsourcing Market Forecast Revenue and Market Share by Applications (2020-2025)
    • 7.3 Global Revenue, Sales and Growth Rate by Applications (2015-2020)
      • 7.3.1 Global CRM Outsourcing Revenue, Sales and Growth Rate of Retail (2015-2020)
      • 7.3.2 Global CRM Outsourcing Revenue, Sales and Growth Rate of BFSI (2015-2020)
      • 7.3.3 Global CRM Outsourcing Revenue, Sales and Growth Rate of Telecom & IT (2015-2020)
      • 7.3.4 Global CRM Outsourcing Revenue, Sales and Growth Rate of Healthcare (2015-2020)
      • 7.3.5 Global CRM Outsourcing Revenue, Sales and Growth Rate of Others (2015-2020)
    • 7.4 Global CRM Outsourcing Market Revenue and Sales Forecast, by Applications (2020-2025)
      • 7.4.1 Retail Market Revenue and Sales Forecast (2020-2025)
      • 7.4.2 BFSI Market Revenue and Sales Forecast (2020-2025)
      • 7.4.3 Telecom & IT Market Revenue and Sales Forecast (2020-2025)
      • 7.4.4 Healthcare Market Revenue and Sales Forecast (2020-2025)
      • 7.4.5 Others Market Revenue and Sales Forecast (2020-2025)

    8 Market Analysis and Forecast, By Regions

    • 8.1 Global CRM Outsourcing Sales by Regions (2015-2020)
    • 8.2 Global CRM Outsourcing Market Revenue by Regions (2015-2020)
    • 8.3 Global CRM Outsourcing Market Forecast by Regions (2020-2025)

    9 North America CRM Outsourcing Market Analysis

    • 9.1 Market Overview and Prospect Analysis
    • 9.2 North America CRM Outsourcing Market Sales and Growth Rate (2015-2020)
    • 9.3 North America CRM Outsourcing Market Revenue and Growth Rate (2015-2020)
    • 9.4 North America CRM Outsourcing Market Forecast
    • 9.5 The Influence of COVID-19 on North America Market
    • 9.6 North America CRM Outsourcing Market Analysis by Country
      • 9.6.1 U.S. CRM Outsourcing Sales and Growth Rate
      • 9.6.2 Canada CRM Outsourcing Sales and Growth Rate
      • 9.6.3 Mexico CRM Outsourcing Sales and Growth Rate

    10 Europe CRM Outsourcing Market Analysis

    • 10.1 Market Overview and Prospect Analysis
    • 10.2 Europe CRM Outsourcing Market Sales and Growth Rate (2015-2020)
    • 10.3 Europe CRM Outsourcing Market Revenue and Growth Rate (2015-2020)
    • 10.4 Europe CRM Outsourcing Market Forecast
    • 10.5 The Influence of COVID-19 on Europe Market
    • 10.6 Europe CRM Outsourcing Market Analysis by Country
      • 10.6.1 Germany CRM Outsourcing Sales and Growth Rate
      • 10.6.2 United Kingdom CRM Outsourcing Sales and Growth Rate
      • 10.6.3 France CRM Outsourcing Sales and Growth Rate
      • 10.6.4 Italy CRM Outsourcing Sales and Growth Rate
      • 10.6.5 Spain CRM Outsourcing Sales and Growth Rate
      • 10.6.6 Russia CRM Outsourcing Sales and Growth Rate

    11 Asia-Pacific CRM Outsourcing Market Analysis

    • 11.1 Market Overview and Prospect Analysis
    • 11.2 Asia-Pacific CRM Outsourcing Market Sales and Growth Rate (2015-2020)
    • 11.3 Asia-Pacific CRM Outsourcing Market Revenue and Growth Rate (2015-2020)
    • 11.4 Asia-Pacific CRM Outsourcing Market Forecast
    • 11.5 The Influence of COVID-19 on Asia Pacific Market
    • 11.6 Asia-Pacific CRM Outsourcing Market Analysis by Country
      • 11.6.1 China CRM Outsourcing Sales and Growth Rate
      • 11.6.2 Japan CRM Outsourcing Sales and Growth Rate
      • 11.6.3 South Korea CRM Outsourcing Sales and Growth Rate
      • 11.6.4 Australia CRM Outsourcing Sales and Growth Rate
      • 11.6.5 India CRM Outsourcing Sales and Growth Rate

    12 South America CRM Outsourcing Market Analysis

    • 12.1 Market Overview and Prospect Analysis
    • 12.2 South America CRM Outsourcing Market Sales and Growth Rate (2015-2020)
    • 12.3 South America CRM Outsourcing Market Revenue and Growth Rate (2015-2020)
    • 12.4 South America CRM Outsourcing Market Forecast
    • 12.5 The Influence of COVID-19 on South America Market
    • 12.6 South America CRM Outsourcing Market Analysis by Country
      • 12.6.1 Brazil CRM Outsourcing Sales and Growth Rate
      • 12.6.2 Argentina CRM Outsourcing Sales and Growth Rate
      • 12.6.3 Columbia CRM Outsourcing Sales and Growth Rate

    13 Middle East and Africa CRM Outsourcing Market Analysis

    • 13.1 Market Overview and Prospect Analysis
    • 13.2 Middle East and Africa CRM Outsourcing Market Sales and Growth Rate (2015-2020)
    • 13.3 Middle East and Africa CRM Outsourcing Market Revenue and Growth Rate (2015-2020)
    • 13.4 Middle East and Africa CRM Outsourcing Market Forecast
    • 13.5 The Influence of COVID-19 on Middle East and Africa Market
    • 13.6 Middle East and Africa CRM Outsourcing Market Analysis by Country
      • 13.6.1 UAE CRM Outsourcing Sales and Growth Rate
      • 13.6.2 Egypt CRM Outsourcing Sales and Growth Rate
      • 13.6.3 South Africa CRM Outsourcing Sales and Growth Rate

    14 Conclusions and Recommendations

    • 14.1 Key Market Findings and Prospects
    • 14.2 Advice for Investors

    15 Appendix

    • 15.1 Methodology
    • 15.2 Research Data Source

    List of Tables and Figures

      Figure Product Picture

        Figure Global CRM Outsourcing Market Size and Growth Rate 2015-2025

          Table CRM Outsourcing Key Market Segments

            Figure Global CRM Outsourcing Market Revenue ($) Segment by Type from 2015-2020

              Figure Global CRM Outsourcing Market Revenue ($) Segment by Applications from 2015-2020

                Table SWOT Analysis

                  Figure Global COVID-19 Status

                    Figure Supply Chain

                      Table Major Players Headquarters, and Service Area of CRM Outsourcing

                        Table Major Players Revenue in 2019

                          Figure Major Players Revenue Share in 2019

                            Table HCL Company Profile

                              Table HCL Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                Figure HCL Production and Growth Rate

                                  Figure HCL Market Revenue ($) Market Share 2015-2020

                                    Table Aditya Birla Minacs Company Profile

                                      Table Aditya Birla Minacs Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                        Figure Aditya Birla Minacs Production and Growth Rate

                                          Figure Aditya Birla Minacs Market Revenue ($) Market Share 2015-2020

                                            Table Aegis Company Profile

                                              Table Aegis Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                Figure Aegis Production and Growth Rate

                                                  Figure Aegis Market Revenue ($) Market Share 2015-2020

                                                    Table Convergys Company Profile

                                                      Table Convergys Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                        Figure Convergys Production and Growth Rate

                                                          Figure Convergys Market Revenue ($) Market Share 2015-2020

                                                            Table Teletech Company Profile

                                                              Table Teletech Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                Figure Teletech Production and Growth Rate

                                                                  Figure Teletech Market Revenue ($) Market Share 2015-2020

                                                                    Table Capgemini Company Profile

                                                                      Table Capgemini Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                        Figure Capgemini Production and Growth Rate

                                                                          Figure Capgemini Market Revenue ($) Market Share 2015-2020

                                                                            Table 3i infotech Company Profile

                                                                              Table 3i infotech Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                Figure 3i infotech Production and Growth Rate

                                                                                  Figure 3i infotech Market Revenue ($) Market Share 2015-2020

                                                                                    Table IBM Company Profile

                                                                                      Table IBM Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                        Figure IBM Production and Growth Rate

                                                                                          Figure IBM Market Revenue ($) Market Share 2015-2020

                                                                                            Table Accenture Company Profile

                                                                                              Table Accenture Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                Figure Accenture Production and Growth Rate

                                                                                                  Figure Accenture Market Revenue ($) Market Share 2015-2020

                                                                                                    Table Hinduja Global Solutions Company Profile

                                                                                                      Table Hinduja Global Solutions Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                        Figure Hinduja Global Solutions Production and Growth Rate

                                                                                                          Figure Hinduja Global Solutions Market Revenue ($) Market Share 2015-2020

                                                                                                            Table EXL Company Profile

                                                                                                              Table EXL Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                                Figure EXL Production and Growth Rate

                                                                                                                  Figure EXL Market Revenue ($) Market Share 2015-2020

                                                                                                                    Table Firstsource Company Profile

                                                                                                                      Table Firstsource Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                                        Figure Firstsource Production and Growth Rate

                                                                                                                          Figure Firstsource Market Revenue ($) Market Share 2015-2020

                                                                                                                            Table Genpact Company Profile

                                                                                                                              Table Genpact Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                                                Figure Genpact Production and Growth Rate

                                                                                                                                  Figure Genpact Market Revenue ($) Market Share 2015-2020

                                                                                                                                    Table Intelenet Company Profile

                                                                                                                                      Table Intelenet Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                                                        Figure Intelenet Production and Growth Rate

                                                                                                                                          Figure Intelenet Market Revenue ($) Market Share 2015-2020

                                                                                                                                            Table Wipro Company Profile

                                                                                                                                              Table Wipro Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                                                                Figure Wipro Production and Growth Rate

                                                                                                                                                  Figure Wipro Market Revenue ($) Market Share 2015-2020

                                                                                                                                                    Table WNS Company Profile

                                                                                                                                                      Table WNS Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                                                                        Figure WNS Production and Growth Rate

                                                                                                                                                          Figure WNS Market Revenue ($) Market Share 2015-2020

                                                                                                                                                            Table Teleperformance Company Profile

                                                                                                                                                              Table Teleperformance Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                                                                                Figure Teleperformance Production and Growth Rate

                                                                                                                                                                  Figure Teleperformance Market Revenue ($) Market Share 2015-2020

                                                                                                                                                                    Table NCO Financial Company Profile

                                                                                                                                                                      Table NCO Financial Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                                                                                        Figure NCO Financial Production and Growth Rate

                                                                                                                                                                          Figure NCO Financial Market Revenue ($) Market Share 2015-2020

                                                                                                                                                                            Table Xerox Company Profile

                                                                                                                                                                              Table Xerox Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                                                                                                Figure Xerox Production and Growth Rate

                                                                                                                                                                                  Figure Xerox Market Revenue ($) Market Share 2015-2020

                                                                                                                                                                                    Table Tata Consultancy Services Company Profile

                                                                                                                                                                                      Table Tata Consultancy Services Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                                                                                                        Figure Tata Consultancy Services Production and Growth Rate

                                                                                                                                                                                          Figure Tata Consultancy Services Market Revenue ($) Market Share 2015-2020

                                                                                                                                                                                            Table Sitel Company Profile

                                                                                                                                                                                              Table Sitel Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                                                                                                                Figure Sitel Production and Growth Rate

                                                                                                                                                                                                  Figure Sitel Market Revenue ($) Market Share 2015-2020

                                                                                                                                                                                                    Table Cognizant Company Profile

                                                                                                                                                                                                      Table Cognizant Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                                                                                                                        Figure Cognizant Production and Growth Rate

                                                                                                                                                                                                          Figure Cognizant Market Revenue ($) Market Share 2015-2020

                                                                                                                                                                                                            Table Infosys Company Profile

                                                                                                                                                                                                              Table Infosys Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                                                                                                                                Figure Infosys Production and Growth Rate

                                                                                                                                                                                                                  Figure Infosys Market Revenue ($) Market Share 2015-2020

                                                                                                                                                                                                                    Table HP Company Profile

                                                                                                                                                                                                                      Table HP Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)

                                                                                                                                                                                                                        Figure HP Production and Growth Rate

                                                                                                                                                                                                                          Figure HP Market Revenue ($) Market Share 2015-2020

                                                                                                                                                                                                                            Table Global CRM Outsourcing Sales by Types (2015-2020)

                                                                                                                                                                                                                              Table Global CRM Outsourcing Sales Share by Types (2015-2020)

                                                                                                                                                                                                                                Table Global CRM Outsourcing Revenue ($) by Types (2015-2020)

                                                                                                                                                                                                                                  Table Global CRM Outsourcing Revenue Share by Types (2015-2020)

                                                                                                                                                                                                                                    Table Global CRM Outsourcing Price ($) by Types (2015-2020)

                                                                                                                                                                                                                                      Table Global CRM Outsourcing Market Forecast Sales by Types (2020-2025)

                                                                                                                                                                                                                                        Table Global CRM Outsourcing Market Forecast Sales Share by Types (2020-2025)

                                                                                                                                                                                                                                          Table Global CRM Outsourcing Market Forecast Revenue ($) by Types (2020-2025)

                                                                                                                                                                                                                                            Table Global CRM Outsourcing Market Forecast Revenue Share by Types (2020-2025)

                                                                                                                                                                                                                                              Figure Global Communications Management Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                Figure Global Communications Management Price (2015-2020)

                                                                                                                                                                                                                                                  Figure Global Multi-Channel Customer Engagement Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                    Figure Global Multi-Channel Customer Engagement Price (2015-2020)

                                                                                                                                                                                                                                                      Figure Global Analytic Solutions Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                        Figure Global Analytic Solutions Price (2015-2020)

                                                                                                                                                                                                                                                          Figure Global Others Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                            Figure Global Others Price (2015-2020)

                                                                                                                                                                                                                                                              Figure Global CRM Outsourcing Market Revenue ($) and Growth Rate Forecast of Communications Management (2020-2025)

                                                                                                                                                                                                                                                                Figure Global CRM Outsourcing Sales and Growth Rate Forecast of Communications Management (2020-2025)

                                                                                                                                                                                                                                                                  Figure Global CRM Outsourcing Market Revenue ($) and Growth Rate Forecast of Multi-Channel Customer Engagement (2020-2025)

                                                                                                                                                                                                                                                                    Figure Global CRM Outsourcing Sales and Growth Rate Forecast of Multi-Channel Customer Engagement (2020-2025)

                                                                                                                                                                                                                                                                      Figure Global CRM Outsourcing Market Revenue ($) and Growth Rate Forecast of Analytic Solutions (2020-2025)

                                                                                                                                                                                                                                                                        Figure Global CRM Outsourcing Sales and Growth Rate Forecast of Analytic Solutions (2020-2025)

                                                                                                                                                                                                                                                                          Figure Global CRM Outsourcing Market Revenue ($) and Growth Rate Forecast of Others (2020-2025)

                                                                                                                                                                                                                                                                            Figure Global CRM Outsourcing Sales and Growth Rate Forecast of Others (2020-2025)

                                                                                                                                                                                                                                                                              Table Global CRM Outsourcing Sales by Applications (2015-2020)

                                                                                                                                                                                                                                                                                Table Global CRM Outsourcing Sales Share by Applications (2015-2020)

                                                                                                                                                                                                                                                                                  Table Global CRM Outsourcing Revenue ($) by Applications (2015-2020)

                                                                                                                                                                                                                                                                                    Table Global CRM Outsourcing Revenue Share by Applications (2015-2020)

                                                                                                                                                                                                                                                                                      Table Global CRM Outsourcing Market Forecast Sales by Applications (2020-2025)

                                                                                                                                                                                                                                                                                        Table Global CRM Outsourcing Market Forecast Sales Share by Applications (2020-2025)

                                                                                                                                                                                                                                                                                          Table Global CRM Outsourcing Market Forecast Revenue ($) by Applications (2020-2025)

                                                                                                                                                                                                                                                                                            Table Global CRM Outsourcing Market Forecast Revenue Share by Applications (2020-2025)

                                                                                                                                                                                                                                                                                              Figure Global Retail Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                Figure Global Retail Price (2015-2020)

                                                                                                                                                                                                                                                                                                  Figure Global BFSI Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                    Figure Global BFSI Price (2015-2020)

                                                                                                                                                                                                                                                                                                      Figure Global Telecom & IT Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                        Figure Global Telecom & IT Price (2015-2020)

                                                                                                                                                                                                                                                                                                          Figure Global Healthcare Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                            Figure Global Healthcare Price (2015-2020)

                                                                                                                                                                                                                                                                                                              Figure Global Others Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                Figure Global Others Price (2015-2020)

                                                                                                                                                                                                                                                                                                                  Figure Global CRM Outsourcing Market Revenue ($) and Growth Rate Forecast of Retail (2020-2025)

                                                                                                                                                                                                                                                                                                                    Figure Global CRM Outsourcing Sales and Growth Rate Forecast of Retail (2020-2025)

                                                                                                                                                                                                                                                                                                                      Figure Global CRM Outsourcing Market Revenue ($) and Growth Rate Forecast of BFSI (2020-2025)

                                                                                                                                                                                                                                                                                                                        Figure Global CRM Outsourcing Sales and Growth Rate Forecast of BFSI (2020-2025)

                                                                                                                                                                                                                                                                                                                          Figure Global CRM Outsourcing Market Revenue ($) and Growth Rate Forecast of Telecom & IT (2020-2025)

                                                                                                                                                                                                                                                                                                                            Figure Global CRM Outsourcing Sales and Growth Rate Forecast of Telecom & IT (2020-2025)

                                                                                                                                                                                                                                                                                                                              Figure Global CRM Outsourcing Market Revenue ($) and Growth Rate Forecast of Healthcare (2020-2025)

                                                                                                                                                                                                                                                                                                                                Figure Global CRM Outsourcing Sales and Growth Rate Forecast of Healthcare (2020-2025)

                                                                                                                                                                                                                                                                                                                                  Figure Global CRM Outsourcing Market Revenue ($) and Growth Rate Forecast of Others (2020-2025)

                                                                                                                                                                                                                                                                                                                                    Figure Global CRM Outsourcing Sales and Growth Rate Forecast of Others (2020-2025)

                                                                                                                                                                                                                                                                                                                                      Figure Global CRM Outsourcing Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                        Table Global CRM Outsourcing Sales by Regions (2015-2020)

                                                                                                                                                                                                                                                                                                                                          Table Global CRM Outsourcing Sales Market Share by Regions (2015-2020)

                                                                                                                                                                                                                                                                                                                                            Figure Global CRM Outsourcing Sales Market Share by Regions in 2019

                                                                                                                                                                                                                                                                                                                                              Figure Global CRM Outsourcing Revenue and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                Table Global CRM Outsourcing Revenue by Regions (2015-2020)

                                                                                                                                                                                                                                                                                                                                                  Table Global CRM Outsourcing Revenue Market Share by Regions (2015-2020)

                                                                                                                                                                                                                                                                                                                                                    Figure Global CRM Outsourcing Revenue Market Share by Regions in 2019

                                                                                                                                                                                                                                                                                                                                                      Table Global CRM Outsourcing Market Forecast Sales by Regions (2020-2025)

                                                                                                                                                                                                                                                                                                                                                        Table Global CRM Outsourcing Market Forecast Sales Share by Regions (2020-2025)

                                                                                                                                                                                                                                                                                                                                                          Table Global CRM Outsourcing Market Forecast Revenue ($) by Regions (2020-2025)

                                                                                                                                                                                                                                                                                                                                                            Table Global CRM Outsourcing Market Forecast Revenue Share by Regions (2020-2025)

                                                                                                                                                                                                                                                                                                                                                              Figure North America CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                Figure North America CRM Outsourcing Market Revenue and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                  Figure North America CRM Outsourcing Market Forecast Sales (2020-2025)

                                                                                                                                                                                                                                                                                                                                                                    Figure North America CRM Outsourcing Market Forecast Revenue ($) (2020-2025)

                                                                                                                                                                                                                                                                                                                                                                      Figure North America COVID-19 Status

                                                                                                                                                                                                                                                                                                                                                                        Figure U.S. CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                          Figure Canada CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                            Figure Mexico CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                              Figure Europe CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                Figure Europe CRM Outsourcing Market Revenue and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                  Figure Europe CRM Outsourcing Market Forecast Sales (2020-2025)

                                                                                                                                                                                                                                                                                                                                                                                    Figure Europe CRM Outsourcing Market Forecast Revenue ($) (2020-2025)

                                                                                                                                                                                                                                                                                                                                                                                      Figure Europe COVID-19 Status

                                                                                                                                                                                                                                                                                                                                                                                        Figure Germany CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                          Figure United Kingdom CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                            Figure France CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                              Figure Italy CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                Figure Spain CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                  Figure Russia CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                    Figure Asia-Pacific CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                      Figure Asia-Pacific CRM Outsourcing Market Revenue and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                        Figure Asia-Pacific CRM Outsourcing Market Forecast Sales (2020-2025)

                                                                                                                                                                                                                                                                                                                                                                                                          Figure Asia-Pacific CRM Outsourcing Market Forecast Revenue ($) (2020-2025)

                                                                                                                                                                                                                                                                                                                                                                                                            Figure Asia Pacific COVID-19 Status

                                                                                                                                                                                                                                                                                                                                                                                                              Figure China CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                Figure Japan CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                  Figure South Korea CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                    Figure Australia CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                      Figure India CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                        Figure South America CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                          Figure South America CRM Outsourcing Market Revenue and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                            Figure South America CRM Outsourcing Market Forecast Sales (2020-2025)

                                                                                                                                                                                                                                                                                                                                                                                                                              Figure South America CRM Outsourcing Market Forecast Revenue ($) (2020-2025)

                                                                                                                                                                                                                                                                                                                                                                                                                                Figure Brazil CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                                  Figure Argentina CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                                    Figure Columbia CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                                      Figure Middle East and Africa CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                                        Figure Middle East and Africa CRM Outsourcing Market Revenue and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                                          Figure Middle East and Africa CRM Outsourcing Market Forecast Sales (2020-2025)

                                                                                                                                                                                                                                                                                                                                                                                                                                            Figure Middle East and Africa CRM Outsourcing Market Forecast Revenue ($) (2020-2025)

                                                                                                                                                                                                                                                                                                                                                                                                                                              Figure UAE CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                                                Figure Egypt CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                                                  Figure South Africa CRM Outsourcing Market Sales and Growth Rate (2015-2020)

                                                                                                                                                                                                                                                                                                                                                                                                                                                  Summary:
                                                                                                                                                                                                                                                                                                                                                                                                                                                  Get latest Market Research Reports on CRM Outsourcing. Industry analysis & Market Report on CRM Outsourcing is a syndicated market report, published as Global CRM Outsourcing Market Research Report with Opportunities and Strategies to Boost Growth- COVID-19 Impact and Recovery. It is complete Research Study and Industry Analysis of CRM Outsourcing market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

                                                                                                                                                                                                                                                                                                                                                                                                                                                  Last updated on

                                                                                                                                                                                                                                                                                                                                                                                                                                                  REPORT YOU MIGHT BE INTERESTED

                                                                                                                                                                                                                                                                                                                                                                                                                                                  Purchase this Report

                                                                                                                                                                                                                                                                                                                                                                                                                                                  $3,500.00
                                                                                                                                                                                                                                                                                                                                                                                                                                                  $7,000.00
                                                                                                                                                                                                                                                                                                                                                                                                                                                  2,758.00
                                                                                                                                                                                                                                                                                                                                                                                                                                                  5,516.00
                                                                                                                                                                                                                                                                                                                                                                                                                                                  3,220.00
                                                                                                                                                                                                                                                                                                                                                                                                                                                  6,440.00
                                                                                                                                                                                                                                                                                                                                                                                                                                                  544,670.00
                                                                                                                                                                                                                                                                                                                                                                                                                                                  1,089,340.00
                                                                                                                                                                                                                                                                                                                                                                                                                                                  291,830.00
                                                                                                                                                                                                                                                                                                                                                                                                                                                  583,660.00
                                                                                                                                                                                                                                                                                                                                                                                                                                                  Credit card Logo

                                                                                                                                                                                                                                                                                                                                                                                                                                                  Related Reports


                                                                                                                                                                                                                                                                                                                                                                                                                                                  Reason to Buy

                                                                                                                                                                                                                                                                                                                                                                                                                                                  Request for Sample of this report