COVID-19 Impact on Global Voice Analytics Market Size, Status and Forecast 2020-2026

1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered: Ranking by Voice Analytics Revenue
• 1.4 Market Analysis by Type
  • 1.4.1 Global Voice Analytics Market Size Growth Rate by Type: 2020 VS 2026
  • 1.4.2 Cloud
  • 1.4.3 On-Premises
• 1.5 Market by Application
  • 1.5.1 Global Voice Analytics Market Share by Application: 2020 VS 2026
  • 1.5.2 Sentiment Analysis
  • 1.5.3 Sales & Marketing
  • 1.5.4 Risk & Fraud Detection
  • 1.5.5 Call Monitoring
  • 1.5.6 Others
• 1.6 Coronavirus Disease 2019 (Covid-19): Voice Analytics Industry Impact
  • 1.6.1 How the Covid-19 is Affecting the Voice Analytics Industry
    • 1.6.1.1 Voice Analytics Business Impact Assessment - Covid-19
    • 1.6.1.2 Supply Chain Challenges
    • 1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
  • 1.6.2 Market Trends and Voice Analytics Potential Opportunities in the COVID-19 Landscape
  • 1.6.3 Measures / Proposal against Covid-19
    • 1.6.3.1 Government Measures to Combat Covid-19 Impact
    • 1.6.3.2 Proposal for Voice Analytics Players to Combat Covid-19 Impact
• 1.7 Study Objectives
• 1.8 Years Considered

2 Global Growth Trends by Regions

• 2.1 Voice Analytics Market Perspective (2015-2026)
• 2.2 Voice Analytics Growth Trends by Regions
  • 2.2.1 Voice Analytics Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Voice Analytics Historic Market Share by Regions (2015-2020)
  • 2.2.3 Voice Analytics Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis
  • 2.3.5 Voice Analytics Market Growth Strategy
  • 2.3.6 Primary Interviews with Key Voice Analytics Players (Opinion Leaders)

3 Competition Landscape by Key Players

• 3.1 Global Top Voice Analytics Players by Market Size
  • 3.1.1 Global Top Voice Analytics Players by Revenue (2015-2020)
  • 3.1.2 Global Voice Analytics Revenue Market Share by Players (2015-2020)
  • 3.1.3 Global Voice Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.2 Global Voice Analytics Market Concentration Ratio
  • 3.2.1 Global Voice Analytics Market Concentration Ratio (CR5 and HHI)
  • 3.2.2 Global Top 10 and Top 5 Companies by Voice Analytics Revenue in 2019
• 3.3 Voice Analytics Key Players Head office and Area Served
• 3.4 Key Players Voice Analytics Product Solution and Service
• 3.5 Date of Enter into Voice Analytics Market
• 3.6 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type (2015-2026)

• 4.1 Global Voice Analytics Historic Market Size by Type (2015-2020)
• 4.2 Global Voice Analytics Forecasted Market Size by Type (2021-2026)

5 Voice Analytics Breakdown Data by Application (2015-2026)

• 5.1 Global Voice Analytics Market Size by Application (2015-2020)
• 5.2 Global Voice Analytics Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America Voice Analytics Market Size (2015-2020)
• 6.2 Voice Analytics Key Players in North America (2019-2020)
• 6.3 North America Voice Analytics Market Size by Type (2015-2020)
• 6.4 North America Voice Analytics Market Size by Application (2015-2020)

7 Europe

• 7.1 Europe Voice Analytics Market Size (2015-2020)
• 7.2 Voice Analytics Key Players in Europe (2019-2020)
• 7.3 Europe Voice Analytics Market Size by Type (2015-2020)
• 7.4 Europe Voice Analytics Market Size by Application (2015-2020)

8 China

• 8.1 China Voice Analytics Market Size (2015-2020)
• 8.2 Voice Analytics Key Players in China (2019-2020)
• 8.3 China Voice Analytics Market Size by Type (2015-2020)
• 8.4 China Voice Analytics Market Size by Application (2015-2020)

9 Japan

• 9.1 Japan Voice Analytics Market Size (2015-2020)
• 9.2 Voice Analytics Key Players in Japan (2019-2020)
• 9.3 Japan Voice Analytics Market Size by Type (2015-2020)
• 9.4 Japan Voice Analytics Market Size by Application (2015-2020)

10 Southeast Asia

• 10.1 Southeast Asia Voice Analytics Market Size (2015-2020)
• 10.2 Voice Analytics Key Players in Southeast Asia (2019-2020)
• 10.3 Southeast Asia Voice Analytics Market Size by Type (2015-2020)
• 10.4 Southeast Asia Voice Analytics Market Size by Application (2015-2020)

11 India

• 11.1 India Voice Analytics Market Size (2015-2020)
• 11.2 Voice Analytics Key Players in India (2019-2020)
• 11.3 India Voice Analytics Market Size by Type (2015-2020)
• 11.4 India Voice Analytics Market Size by Application (2015-2020)

12 Central & South America

• 12.1 Central & South America Voice Analytics Market Size (2015-2020)
• 12.2 Voice Analytics Key Players in Central & South America (2019-2020)
• 12.3 Central & South America Voice Analytics Market Size by Type (2015-2020)
• 12.4 Central & South America Voice Analytics Market Size by Application (2015-2020)

13 Key Players Profiles

• 13.1 Verint Systems
  • 13.1.1 Verint Systems Company Details
  • 13.1.2 Verint Systems Business Overview and Its Total Revenue
  • 13.1.3 Verint Systems Voice Analytics Introduction
  • 13.1.4 Verint Systems Revenue in Voice Analytics Business (2015-2020))
  • 13.1.5 Verint Systems Recent Development
• 13.2 NICE
  • 13.2.1 NICE Company Details
  • 13.2.2 NICE Business Overview and Its Total Revenue
  • 13.2.3 NICE Voice Analytics Introduction
  • 13.2.4 NICE Revenue in Voice Analytics Business (2015-2020)
  • 13.2.5 NICE Recent Development
• 13.3 Avaya
  • 13.3.1 Avaya Company Details
  • 13.3.2 Avaya Business Overview and Its Total Revenue
  • 13.3.3 Avaya Voice Analytics Introduction
  • 13.3.4 Avaya Revenue in Voice Analytics Business (2015-2020)
  • 13.3.5 Avaya Recent Development
• 13.4 ThoughtSpot
  • 13.4.1 ThoughtSpot Company Details
  • 13.4.2 ThoughtSpot Business Overview and Its Total Revenue
  • 13.4.3 ThoughtSpot Voice Analytics Introduction
  • 13.4.4 ThoughtSpot Revenue in Voice Analytics Business (2015-2020)
  • 13.4.5 ThoughtSpot Recent Development
• 13.5 Uniphore
  • 13.5.1 Uniphore Company Details
  • 13.5.2 Uniphore Business Overview and Its Total Revenue
  • 13.5.3 Uniphore Voice Analytics Introduction
  • 13.5.4 Uniphore Revenue in Voice Analytics Business (2015-2020)
  • 13.5.5 Uniphore Recent Development
• 13.6 Calabrio
  • 13.6.1 Calabrio Company Details
  • 13.6.2 Calabrio Business Overview and Its Total Revenue
  • 13.6.3 Calabrio Voice Analytics Introduction
  • 13.6.4 Calabrio Revenue in Voice Analytics Business (2015-2020)
  • 13.6.5 Calabrio Recent Development
• 13.7 Talkdesk
  • 13.7.1 Talkdesk Company Details
  • 13.7.2 Talkdesk Business Overview and Its Total Revenue
  • 13.7.3 Talkdesk Voice Analytics Introduction
  • 13.7.4 Talkdesk Revenue in Voice Analytics Business (2015-2020)
  • 13.7.5 Talkdesk Recent Development
• 13.8 RankMiner
  • 13.8.1 RankMiner Company Details
  • 13.8.2 RankMiner Business Overview and Its Total Revenue
  • 13.8.3 RankMiner Voice Analytics Introduction
  • 13.8.4 RankMiner Revenue in Voice Analytics Business (2015-2020)
  • 13.8.5 RankMiner Recent Development
• 13.9 VoiceBase
  • 13.9.1 VoiceBase Company Details
  • 13.9.2 VoiceBase Business Overview and Its Total Revenue
  • 13.9.3 VoiceBase Voice Analytics Introduction
  • 13.9.4 VoiceBase Revenue in Voice Analytics Business (2015-2020)
  • 13.9.5 VoiceBase Recent Development
• 13.10 Beyond Verbal
  • 13.10.1 Beyond Verbal Company Details
  • 13.10.2 Beyond Verbal Business Overview and Its Total Revenue
  • 13.10.3 Beyond Verbal Voice Analytics Introduction
  • 13.10.4 Beyond Verbal Revenue in Voice Analytics Business (2015-2020)
  • 13.10.5 Beyond Verbal Recent Development

14 Analyst's Viewpoints/Conclusions

15 Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
  • 15.1.2 Data Source
• 15.2 Disclaimer