COVID-19 Impact on Global Cloud ITSM Market Size, Status and Forecast 2020-2026

1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered: Ranking by Cloud ITSM Revenue
• 1.4 Market Analysis by Type
  • 1.4.1 Global Cloud ITSM Market Size Growth Rate by Type: 2020 VS 2026
  • 1.4.2 Professional Service
  • 1.4.3 Hosting Service
• 1.5 Market by Application
  • 1.5.1 Global Cloud ITSM Market Share by Application: 2020 VS 2026
  • 1.5.2 Medical Insurance
  • 1.5.3 Retail and Consumer Goods
  • 1.5.4 Media and Entertainment
  • 1.5.5 Government and Public
  • 1.5.6 Other
• 1.6 Coronavirus Disease 2019 (Covid-19): Cloud ITSM Industry Impact
  • 1.6.1 How the Covid-19 is Affecting the Cloud ITSM Industry
    • 1.6.1.1 Cloud ITSM Business Impact Assessment - Covid-19
    • 1.6.1.2 Supply Chain Challenges
    • 1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
  • 1.6.2 Market Trends and Cloud ITSM Potential Opportunities in the COVID-19 Landscape
  • 1.6.3 Measures / Proposal against Covid-19
    • 1.6.3.1 Government Measures to Combat Covid-19 Impact
    • 1.6.3.2 Proposal for Cloud ITSM Players to Combat Covid-19 Impact
• 1.7 Study Objectives
• 1.8 Years Considered

2 Global Growth Trends by Regions

• 2.1 Cloud ITSM Market Perspective (2015-2026)
• 2.2 Cloud ITSM Growth Trends by Regions
  • 2.2.1 Cloud ITSM Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Cloud ITSM Historic Market Share by Regions (2015-2020)
  • 2.2.3 Cloud ITSM Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis
  • 2.3.5 Cloud ITSM Market Growth Strategy
  • 2.3.6 Primary Interviews with Key Cloud ITSM Players (Opinion Leaders)

3 Competition Landscape by Key Players

• 3.1 Global Top Cloud ITSM Players by Market Size
  • 3.1.1 Global Top Cloud ITSM Players by Revenue (2015-2020)
  • 3.1.2 Global Cloud ITSM Revenue Market Share by Players (2015-2020)
  • 3.1.3 Global Cloud ITSM Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.2 Global Cloud ITSM Market Concentration Ratio
  • 3.2.1 Global Cloud ITSM Market Concentration Ratio (CR5 and HHI)
  • 3.2.2 Global Top 10 and Top 5 Companies by Cloud ITSM Revenue in 2019
• 3.3 Cloud ITSM Key Players Head office and Area Served
• 3.4 Key Players Cloud ITSM Product Solution and Service
• 3.5 Date of Enter into Cloud ITSM Market
• 3.6 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type (2015-2026)

• 4.1 Global Cloud ITSM Historic Market Size by Type (2015-2020)
• 4.2 Global Cloud ITSM Forecasted Market Size by Type (2021-2026)

5 Cloud ITSM Breakdown Data by Application (2015-2026)

• 5.1 Global Cloud ITSM Market Size by Application (2015-2020)
• 5.2 Global Cloud ITSM Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America Cloud ITSM Market Size (2015-2020)
• 6.2 Cloud ITSM Key Players in North America (2019-2020)
• 6.3 North America Cloud ITSM Market Size by Type (2015-2020)
• 6.4 North America Cloud ITSM Market Size by Application (2015-2020)

7 Europe

• 7.1 Europe Cloud ITSM Market Size (2015-2020)
• 7.2 Cloud ITSM Key Players in Europe (2019-2020)
• 7.3 Europe Cloud ITSM Market Size by Type (2015-2020)
• 7.4 Europe Cloud ITSM Market Size by Application (2015-2020)

8 China

• 8.1 China Cloud ITSM Market Size (2015-2020)
• 8.2 Cloud ITSM Key Players in China (2019-2020)
• 8.3 China Cloud ITSM Market Size by Type (2015-2020)
• 8.4 China Cloud ITSM Market Size by Application (2015-2020)

9 Japan

• 9.1 Japan Cloud ITSM Market Size (2015-2020)
• 9.2 Cloud ITSM Key Players in Japan (2019-2020)
• 9.3 Japan Cloud ITSM Market Size by Type (2015-2020)
• 9.4 Japan Cloud ITSM Market Size by Application (2015-2020)

10 Southeast Asia

• 10.1 Southeast Asia Cloud ITSM Market Size (2015-2020)
• 10.2 Cloud ITSM Key Players in Southeast Asia (2019-2020)
• 10.3 Southeast Asia Cloud ITSM Market Size by Type (2015-2020)
• 10.4 Southeast Asia Cloud ITSM Market Size by Application (2015-2020)

11 India

• 11.1 India Cloud ITSM Market Size (2015-2020)
• 11.2 Cloud ITSM Key Players in India (2019-2020)
• 11.3 India Cloud ITSM Market Size by Type (2015-2020)
• 11.4 India Cloud ITSM Market Size by Application (2015-2020)

12 Central & South America

• 12.1 Central & South America Cloud ITSM Market Size (2015-2020)
• 12.2 Cloud ITSM Key Players in Central & South America (2019-2020)
• 12.3 Central & South America Cloud ITSM Market Size by Type (2015-2020)
• 12.4 Central & South America Cloud ITSM Market Size by Application (2015-2020)

13 Key Players Profiles

• 13.1 ServiceNow
  • 13.1.1 ServiceNow Company Details
  • 13.1.2 ServiceNow Business Overview and Its Total Revenue
  • 13.1.3 ServiceNow Cloud ITSM Introduction
  • 13.1.4 ServiceNow Revenue in Cloud ITSM Business (2015-2020))
  • 13.1.5 ServiceNow Recent Development
• 13.2 HPE
  • 13.2.1 HPE Company Details
  • 13.2.2 HPE Business Overview and Its Total Revenue
  • 13.2.3 HPE Cloud ITSM Introduction
  • 13.2.4 HPE Revenue in Cloud ITSM Business (2015-2020)
  • 13.2.5 HPE Recent Development
• 13.3 IBM
  • 13.3.1 IBM Company Details
  • 13.3.2 IBM Business Overview and Its Total Revenue
  • 13.3.3 IBM Cloud ITSM Introduction
  • 13.3.4 IBM Revenue in Cloud ITSM Business (2015-2020)
  • 13.3.5 IBM Recent Development
• 13.4 BMC Software
  • 13.4.1 BMC Software Company Details
  • 13.4.2 BMC Software Business Overview and Its Total Revenue
  • 13.4.3 BMC Software Cloud ITSM Introduction
  • 13.4.4 BMC Software Revenue in Cloud ITSM Business (2015-2020)
  • 13.4.5 BMC Software Recent Development
• 13.5 CA Technologies
  • 13.5.1 CA Technologies Company Details
  • 13.5.2 CA Technologies Business Overview and Its Total Revenue
  • 13.5.3 CA Technologies Cloud ITSM Introduction
  • 13.5.4 CA Technologies Revenue in Cloud ITSM Business (2015-2020)
  • 13.5.5 CA Technologies Recent Development
• 13.6 Cherwell Software
  • 13.6.1 Cherwell Software Company Details
  • 13.6.2 Cherwell Software Business Overview and Its Total Revenue
  • 13.6.3 Cherwell Software Cloud ITSM Introduction
  • 13.6.4 Cherwell Software Revenue in Cloud ITSM Business (2015-2020)
  • 13.6.5 Cherwell Software Recent Development
• 13.7 Ivanti
  • 13.7.1 Ivanti Company Details
  • 13.7.2 Ivanti Business Overview and Its Total Revenue
  • 13.7.3 Ivanti Cloud ITSM Introduction
  • 13.7.4 Ivanti Revenue in Cloud ITSM Business (2015-2020)
  • 13.7.5 Ivanti Recent Development
• 13.8 Citrix Systems
  • 13.8.1 Citrix Systems Company Details
  • 13.8.2 Citrix Systems Business Overview and Its Total Revenue
  • 13.8.3 Citrix Systems Cloud ITSM Introduction
  • 13.8.4 Citrix Systems Revenue in Cloud ITSM Business (2015-2020)
  • 13.8.5 Citrix Systems Recent Development
• 13.9 Hornbill
  • 13.9.1 Hornbill Company Details
  • 13.9.2 Hornbill Business Overview and Its Total Revenue
  • 13.9.3 Hornbill Cloud ITSM Introduction
  • 13.9.4 Hornbill Revenue in Cloud ITSM Business (2015-2020)
  • 13.9.5 Hornbill Recent Development
• 13.10 Axios Systems
  • 13.10.1 Axios Systems Company Details
  • 13.10.2 Axios Systems Business Overview and Its Total Revenue
  • 13.10.3 Axios Systems Cloud ITSM Introduction
  • 13.10.4 Axios Systems Revenue in Cloud ITSM Business (2015-2020)
  • 13.10.5 Axios Systems Recent Development
• 13.11 Cherwell Software
  • 10.11.1 Cherwell Software Company Details
  • 10.11.2 Cherwell Software Business Overview and Its Total Revenue
  • 10.11.3 Cherwell Software Cloud ITSM Introduction
  • 10.11.4 Cherwell Software Revenue in Cloud ITSM Business (2015-2020)
  • 10.11.5 Cherwell Software Recent Development
• 13.12 Ivanti
  • 10.12.1 Ivanti Company Details
  • 10.12.2 Ivanti Business Overview and Its Total Revenue
  • 10.12.3 Ivanti Cloud ITSM Introduction
  • 10.12.4 Ivanti Revenue in Cloud ITSM Business (2015-2020)
  • 10.12.5 Ivanti Recent Development
• 13.13 Citrix Systems
  • 10.13.1 Citrix Systems Company Details
  • 10.13.2 Citrix Systems Business Overview and Its Total Revenue
  • 10.13.3 Citrix Systems Cloud ITSM Introduction
  • 10.13.4 Citrix Systems Revenue in Cloud ITSM Business (2015-2020)
  • 10.13.5 Citrix Systems Recent Development
• 13.14 Hornbill
  • 10.14.1 Hornbill Company Details
  • 10.14.2 Hornbill Business Overview and Its Total Revenue
  • 10.14.3 Hornbill Cloud ITSM Introduction
  • 10.14.4 Hornbill Revenue in Cloud ITSM Business (2015-2020)
  • 10.14.5 Hornbill Recent Development
• 13.15 Axios Systems
  • 10.15.1 Axios Systems Company Details
  • 10.15.2 Axios Systems Business Overview and Its Total Revenue
  • 10.15.3 Axios Systems Cloud ITSM Introduction
  • 10.15.4 Axios Systems Revenue in Cloud ITSM Business (2015-2020)
  • 10.15.5 Axios Systems Recent Development
• 13.16 Efecte
  • 10.16.1 Efecte Company Details
  • 10.16.2 Efecte Business Overview and Its Total Revenue
  • 10.16.3 Efecte Cloud ITSM Introduction
  • 10.16.4 Efecte Revenue in Cloud ITSM Business (2015-2020)
  • 10.16.5 Efecte Recent Development
• 13.17 ManageEngine
  • 10.17.1 ManageEngine Company Details
  • 10.17.2 ManageEngine Business Overview and Its Total Revenue
  • 10.17.3 ManageEngine Cloud ITSM Introduction
  • 10.17.4 ManageEngine Revenue in Cloud ITSM Business (2015-2020)
  • 10.17.5 ManageEngine Recent Development
• 13.18 EasyVista
  • 10.18.1 EasyVista Company Details
  • 10.18.2 EasyVista Business Overview and Its Total Revenue
  • 10.18.3 EasyVista Cloud ITSM Introduction
  • 10.18.4 EasyVista Revenue in Cloud ITSM Business (2015-2020)
  • 10.18.5 EasyVista Recent Development
• 13.19 Atlassian
  • 10.19.1 Atlassian Company Details
  • 10.19.2 Atlassian Business Overview and Its Total Revenue
  • 10.19.3 Atlassian Cloud ITSM Introduction
  • 10.19.4 Atlassian Revenue in Cloud ITSM Business (2015-2020)
  • 10.19.5 Atlassian Recent Development
• 13.20 Alemba
  • 10.20.1 Alemba Company Details
  • 10.20.2 Alemba Business Overview and Its Total Revenue
  • 10.20.3 Alemba Cloud ITSM Introduction
  • 10.20.4 Alemba Revenue in Cloud ITSM Business (2015-2020)
  • 10.20.5 Alemba Recent Development

14 Analyst's Viewpoints/Conclusions

15 Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
  • 15.1.2 Data Source
• 15.2 Disclaimer