COVID-19 Impact on Global Cloud Based ITSM Market Size, Status and Forecast 2020-2026

1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered: Ranking by Cloud Based ITSM Revenue
• 1.4 Market Analysis by Type
  • 1.4.1 Global Cloud Based ITSM Market Size Growth Rate by Type: 2020 VS 2026
  • 1.4.2 Operations & Performance Management
  • 1.4.3 Service Portfolio Management
  • 1.4.4 Configuration & Change Management
  • 1.4.5 Dashboard Analysis & Management
  • 1.4.6 Other
• 1.5 Market by Application
  • 1.5.1 Global Cloud Based ITSM Market Share by Application: 2020 VS 2026
  • 1.5.2 Government
  • 1.5.3 BFSI
  • 1.5.4 IT & Telecom
  • 1.5.5 Energy & Utilities
  • 1.5.6 Healthcare
  • 1.5.7 Other
• 1.6 Coronavirus Disease 2019 (Covid-19): Cloud Based ITSM Industry Impact
  • 1.6.1 How the Covid-19 is Affecting the Cloud Based ITSM Industry
    • 1.6.1.1 Cloud Based ITSM Business Impact Assessment - Covid-19
    • 1.6.1.2 Supply Chain Challenges
    • 1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
  • 1.6.2 Market Trends and Cloud Based ITSM Potential Opportunities in the COVID-19 Landscape
  • 1.6.3 Measures / Proposal against Covid-19
    • 1.6.3.1 Government Measures to Combat Covid-19 Impact
    • 1.6.3.2 Proposal for Cloud Based ITSM Players to Combat Covid-19 Impact
• 1.7 Study Objectives
• 1.8 Years Considered

2 Global Growth Trends by Regions

• 2.1 Cloud Based ITSM Market Perspective (2015-2026)
• 2.2 Cloud Based ITSM Growth Trends by Regions
  • 2.2.1 Cloud Based ITSM Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Cloud Based ITSM Historic Market Share by Regions (2015-2020)
  • 2.2.3 Cloud Based ITSM Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis
  • 2.3.5 Cloud Based ITSM Market Growth Strategy
  • 2.3.6 Primary Interviews with Key Cloud Based ITSM Players (Opinion Leaders)

3 Competition Landscape by Key Players

• 3.1 Global Top Cloud Based ITSM Players by Market Size
  • 3.1.1 Global Top Cloud Based ITSM Players by Revenue (2015-2020)
  • 3.1.2 Global Cloud Based ITSM Revenue Market Share by Players (2015-2020)
  • 3.1.3 Global Cloud Based ITSM Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.2 Global Cloud Based ITSM Market Concentration Ratio
  • 3.2.1 Global Cloud Based ITSM Market Concentration Ratio (CR5 and HHI)
  • 3.2.2 Global Top 10 and Top 5 Companies by Cloud Based ITSM Revenue in 2019
• 3.3 Cloud Based ITSM Key Players Head office and Area Served
• 3.4 Key Players Cloud Based ITSM Product Solution and Service
• 3.5 Date of Enter into Cloud Based ITSM Market
• 3.6 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type (2015-2026)

• 4.1 Global Cloud Based ITSM Historic Market Size by Type (2015-2020)
• 4.2 Global Cloud Based ITSM Forecasted Market Size by Type (2021-2026)

5 Cloud Based ITSM Breakdown Data by Application (2015-2026)

• 5.1 Global Cloud Based ITSM Market Size by Application (2015-2020)
• 5.2 Global Cloud Based ITSM Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America Cloud Based ITSM Market Size (2015-2020)
• 6.2 Cloud Based ITSM Key Players in North America (2019-2020)
• 6.3 North America Cloud Based ITSM Market Size by Type (2015-2020)
• 6.4 North America Cloud Based ITSM Market Size by Application (2015-2020)

7 Europe

• 7.1 Europe Cloud Based ITSM Market Size (2015-2020)
• 7.2 Cloud Based ITSM Key Players in Europe (2019-2020)
• 7.3 Europe Cloud Based ITSM Market Size by Type (2015-2020)
• 7.4 Europe Cloud Based ITSM Market Size by Application (2015-2020)

8 China

• 8.1 China Cloud Based ITSM Market Size (2015-2020)
• 8.2 Cloud Based ITSM Key Players in China (2019-2020)
• 8.3 China Cloud Based ITSM Market Size by Type (2015-2020)
• 8.4 China Cloud Based ITSM Market Size by Application (2015-2020)

9 Japan

• 9.1 Japan Cloud Based ITSM Market Size (2015-2020)
• 9.2 Cloud Based ITSM Key Players in Japan (2019-2020)
• 9.3 Japan Cloud Based ITSM Market Size by Type (2015-2020)
• 9.4 Japan Cloud Based ITSM Market Size by Application (2015-2020)

10 Southeast Asia

• 10.1 Southeast Asia Cloud Based ITSM Market Size (2015-2020)
• 10.2 Cloud Based ITSM Key Players in Southeast Asia (2019-2020)
• 10.3 Southeast Asia Cloud Based ITSM Market Size by Type (2015-2020)
• 10.4 Southeast Asia Cloud Based ITSM Market Size by Application (2015-2020)

11 India

• 11.1 India Cloud Based ITSM Market Size (2015-2020)
• 11.2 Cloud Based ITSM Key Players in India (2019-2020)
• 11.3 India Cloud Based ITSM Market Size by Type (2015-2020)
• 11.4 India Cloud Based ITSM Market Size by Application (2015-2020)

12 Central & South America

• 12.1 Central & South America Cloud Based ITSM Market Size (2015-2020)
• 12.2 Cloud Based ITSM Key Players in Central & South America (2019-2020)
• 12.3 Central & South America Cloud Based ITSM Market Size by Type (2015-2020)
• 12.4 Central & South America Cloud Based ITSM Market Size by Application (2015-2020)

13 Key Players Profiles

• 13.1 Freshdesk
  • 13.1.1 Freshdesk Company Details
  • 13.1.2 Freshdesk Business Overview and Its Total Revenue
  • 13.1.3 Freshdesk Cloud Based ITSM Introduction
  • 13.1.4 Freshdesk Revenue in Cloud Based ITSM Business (2015-2020))
  • 13.1.5 Freshdesk Recent Development
• 13.2 Samanage
  • 13.2.1 Samanage Company Details
  • 13.2.2 Samanage Business Overview and Its Total Revenue
  • 13.2.3 Samanage Cloud Based ITSM Introduction
  • 13.2.4 Samanage Revenue in Cloud Based ITSM Business (2015-2020)
  • 13.2.5 Samanage Recent Development
• 13.3 Serena Software
  • 13.3.1 Serena Software Company Details
  • 13.3.2 Serena Software Business Overview and Its Total Revenue
  • 13.3.3 Serena Software Cloud Based ITSM Introduction
  • 13.3.4 Serena Software Revenue in Cloud Based ITSM Business (2015-2020)
  • 13.3.5 Serena Software Recent Development
• 13.4 Cloudhealth Technologies
  • 13.4.1 Cloudhealth Technologies Company Details
  • 13.4.2 Cloudhealth Technologies Business Overview and Its Total Revenue
  • 13.4.3 Cloudhealth Technologies Cloud Based ITSM Introduction
  • 13.4.4 Cloudhealth Technologies Revenue in Cloud Based ITSM Business (2015-2020)
  • 13.4.5 Cloudhealth Technologies Recent Development
• 13.5 Landesk Software
  • 13.5.1 Landesk Software Company Details
  • 13.5.2 Landesk Software Business Overview and Its Total Revenue
  • 13.5.3 Landesk Software Cloud Based ITSM Introduction
  • 13.5.4 Landesk Software Revenue in Cloud Based ITSM Business (2015-2020)
  • 13.5.5 Landesk Software Recent Development
• 13.6 Zoho Corporation
  • 13.6.1 Zoho Corporation Company Details
  • 13.6.2 Zoho Corporation Business Overview and Its Total Revenue
  • 13.6.3 Zoho Corporation Cloud Based ITSM Introduction
  • 13.6.4 Zoho Corporation Revenue in Cloud Based ITSM Business (2015-2020)
  • 13.6.5 Zoho Corporation Recent Development
• 13.7 Sysaid Technologies
  • 13.7.1 Sysaid Technologies Company Details
  • 13.7.2 Sysaid Technologies Business Overview and Its Total Revenue
  • 13.7.3 Sysaid Technologies Cloud Based ITSM Introduction
  • 13.7.4 Sysaid Technologies Revenue in Cloud Based ITSM Business (2015-2020)
  • 13.7.5 Sysaid Technologies Recent Development

14 Analyst's Viewpoints/Conclusions

15 Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
  • 15.1.2 Data Source
• 15.2 Disclaimer