Global Cloud-based BPO Market Size, Status and Forecast 2019-2025

1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered: Ranking by Cloud-based BPO Revenue
• 1.4 Market by Type
  • 1.4.1 Global Cloud-based BPO Market Size Growth Rate by Type: 2020 VS 2026
  • 1.4.2 Human Resource
  • 1.4.3 E-Commerce
  • 1.4.4 Finance And Accounting
  • 1.4.5 Customer Care
  • 1.4.6 Sales & Marketing
  • 1.4.7 Others
• 1.5 Market by Application
  • 1.5.1 Global Cloud-based BPO Market Share by Application: 2020 VS 2026
  • 1.5.2 BFSI
  • 1.5.3 Telecom & IT
  • 1.5.4 Healthcare
  • 1.5.5 Automotive
  • 1.5.6 Manufacturing
  • 1.5.7 Food And Beverage
  • 1.5.8 Power & Energy
  • 1.5.9 Consumer Electronics
  • 1.5.10 Others
• 1.6 Study Objectives
• 1.7 Years Considered

2 Global Growth Trends

• 2.1 Global Cloud-based BPO Market Perspective (2015-2026)
• 2.2 Global Cloud-based BPO Growth Trends by Regions
  • 2.2.1 Cloud-based BPO Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Cloud-based BPO Historic Market Share by Regions (2015-2020)
  • 2.2.3 Cloud-based BPO Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis
  • 2.3.5 Cloud-based BPO Market Growth Strategy
  • 2.3.6 Primary Interviews with Key Cloud-based BPO Players (Opinion Leaders)

3 Competition Landscape by Key Players

• 3.1 Global Top Cloud-based BPO Players by Market Size
  • 3.1.1 Global Top Cloud-based BPO Players by Revenue (2015-2020)
  • 3.1.2 Global Cloud-based BPO Revenue Market Share by Players (2015-2020)
  • 3.1.3 Global Cloud-based BPO Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.2 Global Cloud-based BPO Market Concentration Ratio
  • 3.2.1 Global Cloud-based BPO Market Concentration Ratio (CR5 and HHI)
  • 3.2.2 Global Top 10 and Top 5 Companies by Cloud-based BPO Revenue in 2019
• 3.3 Cloud-based BPO Key Players Head office and Area Served
• 3.4 Key Players Cloud-based BPO Product Solution and Service
• 3.5 Date of Enter into Cloud-based BPO Market
• 3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)

• 4.1 Global Cloud-based BPO Historic Market Size by Type (2015-2020)
• 4.2 Global Cloud-based BPO Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)

• 5.1 Global Cloud-based BPO Market Size by Application (2015-2020)
• 5.2 Global Cloud-based BPO Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America Cloud-based BPO Market Size (2015-2020)
• 6.2 Cloud-based BPO Key Players in North America (2019-2020)
• 6.3 North America Cloud-based BPO Market Size by Type (2015-2020)
• 6.4 North America Cloud-based BPO Market Size by Application (2015-2020)

7 Europe

• 7.1 Europe Cloud-based BPO Market Size (2015-2020)
• 7.2 Cloud-based BPO Key Players in Europe (2019-2020)
• 7.3 Europe Cloud-based BPO Market Size by Type (2015-2020)
• 7.4 Europe Cloud-based BPO Market Size by Application (2015-2020)

8 China

• 8.1 China Cloud-based BPO Market Size (2015-2020)
• 8.2 Cloud-based BPO Key Players in China (2019-2020)
• 8.3 China Cloud-based BPO Market Size by Type (2015-2020)
• 8.4 China Cloud-based BPO Market Size by Application (2015-2020)

9 Japan

• 9.1 Japan Cloud-based BPO Market Size (2015-2020)
• 9.2 Cloud-based BPO Key Players in Japan (2019-2020)
• 9.3 Japan Cloud-based BPO Market Size by Type (2015-2020)
• 9.4 Japan Cloud-based BPO Market Size by Application (2015-2020)

10 Southeast Asia

• 10.1 Southeast Asia Cloud-based BPO Market Size (2015-2020)
• 10.2 Cloud-based BPO Key Players in Southeast Asia (2019-2020)
• 10.3 Southeast Asia Cloud-based BPO Market Size by Type (2015-2020)
• 10.4 Southeast Asia Cloud-based BPO Market Size by Application (2015-2020)

11 India

• 11.1 India Cloud-based BPO Market Size (2015-2020)
• 11.2 Cloud-based BPO Key Players in India (2019-2020)
• 11.3 India Cloud-based BPO Market Size by Type (2015-2020)
• 11.4 India Cloud-based BPO Market Size by Application (2015-2020)

12 Central & South America

• 12.1 Central & South America Cloud-based BPO Market Size (2015-2020)
• 12.2 Cloud-based BPO Key Players in Central & South America (2019-2020)
• 12.3 Central & South America Cloud-based BPO Market Size by Type (2015-2020)
• 12.4 Central & South America Cloud-based BPO Market Size by Application (2015-2020)

13 Key Players Profiles

• 13.1 Firstsource Solutions
  • 13.1.1 Firstsource Solutions Company Details
  • 13.1.2 Firstsource Solutions Business Overview
  • 13.1.3 Firstsource Solutions Cloud-based BPO Introduction
  • 13.1.4 Firstsource Solutions Revenue in Cloud-based BPO Business (2015-2020))
  • 13.1.5 Firstsource Solutions Recent Development
• 13.2 WNS
  • 13.2.1 WNS Company Details
  • 13.2.2 WNS Business Overview
  • 13.2.3 WNS Cloud-based BPO Introduction
  • 13.2.4 WNS Revenue in Cloud-based BPO Business (2015-2020)
  • 13.2.5 WNS Recent Development
• 13.3 Infosys
  • 13.3.1 Infosys Company Details
  • 13.3.2 Infosys Business Overview
  • 13.3.3 Infosys Cloud-based BPO Introduction
  • 13.3.4 Infosys Revenue in Cloud-based BPO Business (2015-2020)
  • 13.3.5 Infosys Recent Development
• 13.4 HCL Technologies
  • 13.4.1 HCL Technologies Company Details
  • 13.4.2 HCL Technologies Business Overview
  • 13.4.3 HCL Technologies Cloud-based BPO Introduction
  • 13.4.4 HCL Technologies Revenue in Cloud-based BPO Business (2015-2020)
  • 13.4.5 HCL Technologies Recent Development
• 13.5 Genpact
  • 13.5.1 Genpact Company Details
  • 13.5.2 Genpact Business Overview
  • 13.5.3 Genpact Cloud-based BPO Introduction
  • 13.5.4 Genpact Revenue in Cloud-based BPO Business (2015-2020)
  • 13.5.5 Genpact Recent Development
• 13.6 Capgemini
  • 13.6.1 Capgemini Company Details
  • 13.6.2 Capgemini Business Overview
  • 13.6.3 Capgemini Cloud-based BPO Introduction
  • 13.6.4 Capgemini Revenue in Cloud-based BPO Business (2015-2020)
  • 13.6.5 Capgemini Recent Development
• 13.7 Atos
  • 13.7.1 Atos Company Details
  • 13.7.2 Atos Business Overview
  • 13.7.3 Atos Cloud-based BPO Introduction
  • 13.7.4 Atos Revenue in Cloud-based BPO Business (2015-2020)
  • 13.7.5 Atos Recent Development
• 13.8 Tata Consultancy Services
  • 13.8.1 Tata Consultancy Services Company Details
  • 13.8.2 Tata Consultancy Services Business Overview
  • 13.8.3 Tata Consultancy Services Cloud-based BPO Introduction
  • 13.8.4 Tata Consultancy Services Revenue in Cloud-based BPO Business (2015-2020)
  • 13.8.5 Tata Consultancy Services Recent Development
• 13.9 DXC Technology
  • 13.9.1 DXC Technology Company Details
  • 13.9.2 DXC Technology Business Overview
  • 13.9.3 DXC Technology Cloud-based BPO Introduction
  • 13.9.4 DXC Technology Revenue in Cloud-based BPO Business (2015-2020)
  • 13.9.5 DXC Technology Recent Development
• 13.10 Sungard
  • 13.10.1 Sungard Company Details
  • 13.10.2 Sungard Business Overview
  • 13.10.3 Sungard Cloud-based BPO Introduction
  • 13.10.4 Sungard Revenue in Cloud-based BPO Business (2015-2020)
  • 13.10.5 Sungard Recent Development
• 13.11 Accenture
  • 10.11.1 Accenture Company Details
  • 10.11.2 Accenture Business Overview
  • 10.11.3 Accenture Cloud-based BPO Introduction
  • 10.11.4 Accenture Revenue in Cloud-based BPO Business (2015-2020)
  • 10.11.5 Accenture Recent Development
• 13.12 ADP
  • 10.12.1 ADP Company Details
  • 10.12.2 ADP Business Overview
  • 10.12.3 ADP Cloud-based BPO Introduction
  • 10.12.4 ADP Revenue in Cloud-based BPO Business (2015-2020)
  • 10.12.5 ADP Recent Development
• 13.13 IBM
  • 10.13.1 IBM Company Details
  • 10.13.2 IBM Business Overview
  • 10.13.3 IBM Cloud-based BPO Introduction
  • 10.13.4 IBM Revenue in Cloud-based BPO Business (2015-2020)
  • 10.13.5 IBM Recent Development
• 13.14 Oracle
  • 10.14.1 Oracle Company Details
  • 10.14.2 Oracle Business Overview
  • 10.14.3 Oracle Cloud-based BPO Introduction
  • 10.14.4 Oracle Revenue in Cloud-based BPO Business (2015-2020)
  • 10.14.5 Oracle Recent Development
• 13.15 SAP
  • 10.15.1 SAP Company Details
  • 10.15.2 SAP Business Overview
  • 10.15.3 SAP Cloud-based BPO Introduction
  • 10.15.4 SAP Revenue in Cloud-based BPO Business (2015-2020)
  • 10.15.5 SAP Recent Development
• 13.16 Xerox
  • 10.16.1 Xerox Company Details
  • 10.16.2 Xerox Business Overview
  • 10.16.3 Xerox Cloud-based BPO Introduction
  • 10.16.4 Xerox Revenue in Cloud-based BPO Business (2015-2020)
  • 10.16.5 Xerox Recent Development
• 13.17 HPE
  • 10.17.1 HPE Company Details
  • 10.17.2 HPE Business Overview
  • 10.17.3 HPE Cloud-based BPO Introduction
  • 10.17.4 HPE Revenue in Cloud-based BPO Business (2015-2020)
  • 10.17.5 HPE Recent Development

14 Analyst's Viewpoints/Conclusions

15 Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
  • 15.1.2 Data Source
• 15.2 Disclaimer