Report Detail
Global Chatbot Market Size study, by Component (Solutions and Service), Technology (Machine learning and deep learning, Natural language processing and automated speech recognition), Deployment Type (On-premise and Cloud), Usage (Website, contact centers and others), Organization size (Large enterprise and SMEs), Application (Customer support, Personal support and others) and Vertical (Banking, financial & insurance, retail and Ecommerce and others) and Regional Forecasts 2019-2026
- RnM3862058 |
- 30 December, 2019 |
- Global |
- 200 Pages |
- Bizwit Research & Consulting LLP |
- Other
Global Chatbot market is valued approximately USD 2.01 billion in 2018 and is anticipated to grow with a growth rate of more than 29.5% over the forecast period 2019-2026. The Chatbots is a computer program that replicate human conversation through voice commands or text chats or both. It is an artificial intelligence feature that can be ingrained and are used through any major messaging application. Advancement in technology along with growth in customer demand for self-service and 24*7 customer assistance at a lower operational cost are the factors driving the growth of market over the forecast years. Whereas, incompetence to recognize customer intent and respond effectively are the factors hampering the growth of market over the forecast years. However, rise in use of Chatbots among major industries and increasing focus on customer engagement through various channels is a lucrative opportunity for the growth of market over the forecast year.
The regional analysis of global Chatbot market is considered for the key regions such as Asia Pacific, North America, Europe, Latin America and Rest of the World. North America accounts for the largest share in the global chatbot market due to the immense adoption of chatbot in the region. Whereas, Asia pacific is the fastest growing region in the global chatbot market due to the various investment by startups in the chatbots & machine learning and rapid expanding information and communications technology infrastructure in the leading economies such as India and China.
Market player included in this report are:
IBM
Nuance Communications
Google
AWS
Artificial solutions
Chatfuel
Botsify
Yellow Messenger
Conversica
Kevit
The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:
By Component:
Solutions
Services
By Technology:
Machine Learning and Deep Learning
Natural Language Processing
Automated Speech Recognition
By Deployment Type:
On- premises
Cloud
By usage:
Websites
Contact centers
Others
By Organization Size:
Large Enterprise
Small and Medium-sized Enterprise
By Application:
Customer support
Personal assistant
Others
By Vertical:
Banking, Financial and Insurance
Retail and Ecommerce
Healthcare
Others
By Regions:
North America
U.S.
Canada
Europe
UK
Germany
Asia Pacific
China
India
Japan
Latin America
Brazil
Mexico
Rest of the World
Furthermore, years considered for the study are as follows:
Historical year – 2016, 2017
Base year – 2018
Forecast period – 2019 to 2026
Target Audience of the Global Chatbot Market in Market Study:
Key Consulting Companies & Advisors
Large, medium-sized, and small enterprises
Venture capitalists
Value-Added Resellers (VARs)
Third-party knowledge providers
Investment bankers
Investors
Chapter 1. Executive Summary
- 1.1. Market Snapshot
- 1.2. Global & Segmental Market Estimates & Forecasts, 2017-2026 (USD Billion)
- 1.2.1. Chatbot Market, by Region, 2017-2026 (USD Billion)
- 1.2.2. Chatbot Market, by Component, 2017-2026 (USD Billion)
- 1.2.3. Chatbot Market, by Technology, 2017-2026 (USD Billion)
- 1.2.4. Chatbot Market, by Deployment Type, 2017-2026 (USD Billion)
- 1.2.5. Chatbot Market, by Usage, 2017-2026 (USD Billion)
- 1.2.6. Chatbot Market, by Organization Size, 2017-2026 (USD Billion)
- 1.2.7. Chatbot Market, by Application, 2017-2026 (USD Billion)
- 1.2.8. Chatbot Market, by Vertical, 2017-2026 (USD Billion)
- 1.3. Key Trends
- 1.4. Estimation Methodology
- 1.5. Research Assumption
Chapter 2. Global Chatbot Market Definition and Scope
- 2.1. Objective of the Study
- 2.2. Market Definition & Scope
- 2.2.1. Scope of the Study
- 2.2.2. Industry Evolution
- 2.3. Years Considered for the Study
- 2.4. Currency Conversion Rates
Chapter 3. Global Chatbot Market Dynamics
- 3.1. Chatbot Market Impact Analysis (2018-2026)
- 3.1.1. Market Drivers
- 3.1.2. Market Challenges
- 3.1.3. Market Opportunities
Chapter 4. Global Chatbot Market Industry Analysis
- 4.1. Porter’s 5 Force Model
- 4.1.1. Bargaining Power of Suppliers
- 4.1.2. Bargaining Power of Buyers
- 4.1.3. Threat of New Entrants
- 4.1.4. Threat of Substitutes
- 4.1.5. Competitive Rivalry
- 4.1.6. Futuristic Approach to Porter’s 5 Force Model (2016-2026)
- 4.2. PEST Analysis
- 4.2.1. Political
- 4.2.2. Economical
- 4.2.3. Social
- 4.2.4. Technological
- 4.3. Investment Adoption Model
- 4.4. Analyst Recommendation & Conclusion
Chapter 5. Global Chatbot Market, by Component
- 5.1. Market Snapshot
- 5.2. Global Chatbot Market by Component, Performance - Potential Analysis
- 5.3. Global Chatbot Market Estimates & Forecasts by Component 2016-2026 (USD Billion)
- 5.4. Chatbot Market, Sub Segment Analysis
- 5.4.1. Solutions
- 5.4.2. Services
Chapter 6. Global Chatbot Market, by Technology
- 6.1. Market Snapshot
- 6.2. Global Chatbot Market by Technology, Performance - Potential Analysis
- 6.3. Global Chatbot Market Estimates & Forecasts by Technology 2016-2026 (USD Billion)
- 6.4. Chatbot Market, Sub Segment Analysis
- 6.4.1. Machine Learning and Deep Learning
- 6.4.2. Natural Language Processing
- 6.4.3. Automated Speech Recognition
Chapter 7. Global Chatbot Market, by Deployment Model
- 7.1. Market Snapshot
- 7.2. Global Chatbot Market by Deployment Model, Performance - Potential Analysis
- 7.3. Global Chatbot Market Estimates & Forecasts by Deployment Model 2016-2026 (USD Billion)
- 7.4. Chatbot Market, Sub Segment Analysis
- 7.4.1. On- premises
- 7.4.2. Cloud
Chapter 8. Global Chatbot Market, by Usage
- 8.1. Market Snapshot
- 8.2. Global Chatbot Market by Usage, Performance - Potential Analysis
- 8.3. Global Chatbot Market Estimates & Forecasts by Usage 2016-2026 (USD Billion)
- 8.4. Chatbot Market, Sub Segment Analysis
- 8.4.1. Websites
- 8.4.2. Contact centres
- 8.4.3. Others
Chapter 9. Global Chatbot Market, by Organization Size
- 9.1. Market Snapshot
- 9.2. Global Chatbot Market by Organization size, Performance - Potential Analysis
- 9.3. Global Chatbot Market Estimates & Forecasts by Organization size 2016-2026 (USD Billion)
- 9.4. Chatbot Market, Sub Segment Analysis
- 9.4.1. Large Enterprise
- 9.4.2. Small and Medium-sized Enterprise
Chapter 10. Global Chatbot Market, by Application
- 10.1. Market Snapshot
- 10.2. Global Chatbot Market by Application, Performance - Potential Analysis
- 10.3. Global Chatbot Market Estimates & Forecasts by Application 2016-2026 (USD Billion)
- 10.4. Chatbot Market, Sub Segment Analysis
- 10.4.1. Customer support
- 10.4.2. Personal assistant
- 10.4.3. Others
Chapter 11. Global Chatbot Market, by Vertical
- 11.1. Market Snapshot
- 11.2. Global Chatbot Market by Vertical, Performance - Potential Analysis
- 11.3. Global Chatbot Market Estimates & Forecasts by Vertical size 2016-2026 (USD Billion)
- 11.4. Chatbot Market, Sub Segment Analysis
- 11.4.1. Banking, Financial and Insurance
- 11.4.2. Retail and Ecommerce
- 11.4.3. Healthcare
- 11.4.4. Others
Chapter 12. Global Chatbot Market, Regional Analysis
- 12.1. Chatbot Market, Regional Market Snapshot
- 12.2. North America Chatbot Market
- 12.2.1. U.S. Chatbot Market
- 12.2.1.1. Component breakdown estimates & forecasts, 2016-2026
- 12.2.1.2. Technology breakdown estimates & forecasts, 2016-2026
- 12.2.1.3. Deployment Model breakdown estimates & forecasts, 2016-2026
- 12.2.1.4. Usage breakdown estimates & forecasts, 2016-2026
- 12.2.1.5. Organization size breakdown estimates & forecasts, 2016-2026
- 12.2.1.6. Application breakdown estimates & forecasts, 2016-2026
- 12.2.1.7. Vertical breakdown estimates & forecasts, 2016-2026
- 12.2.2. Canada Chatbot Market
- 12.2.1. U.S. Chatbot Market
- 12.3. Europe Chatbot Market Snapshot
- 12.3.1. U.K. Chatbot Market
- 12.3.2. Germany Chatbot Market
- 12.3.3. Rest of Europe Chatbot Market
- 12.4. Asia-Pacific Chatbot Market Snapshot
- 12.4.1. China Chatbot Market
- 12.4.2. India Chatbot Market
- 12.4.3. Japan Chatbot Market
- 12.4.4. Rest of Asia Pacific Chatbot Market
- 12.5. Latin America Chatbot Market Snapshot
- 12.5.1. Brazil Chatbot Market
- 12.5.2. Mexico Chatbot Market
- 12.6. Rest of The World Chatbot Market
Chapter 13. Competitive Intelligence
- 13.1. Top Market Strategies
- 13.2. Company Profiles
- 13.2.1. IBM
- 13.2.1.1. Key Information
- 13.2.1.2. Overview
- 13.2.1.3. Financial (Subject to Data Availability)
- 13.2.1.4. Product Summary
- 13.2.1.5. Recent Developments
- 13.2.2. Nuance Communications
- 13.2.3. Google
- 13.2.4. AWS
- 13.2.5. Artificial solutions
- 13.2.6. Chatfuel
- 13.2.7. Botsify
- 13.2.8. Yellow Messenger
- 13.2.9. Conversica
- 13.2.10. Kevit
- 13.2.1. IBM
Chapter 14. Research Process
- 14.1. Research Process
- 14.1.1. Data Mining
- 14.1.2. Analysis
- 14.1.3. Market Estimation
- 14.1.4. Validation
- 14.1.5. Publishing
- 14.2. Research Attributes
Summary:
Get latest Market Research Reports on Chatbot . Industry analysis & Market Report on Chatbot is a syndicated market report, published as Global Chatbot Market Size study, by Component (Solutions and Service), Technology (Machine learning and deep learning, Natural language processing and automated speech recognition), Deployment Type (On-premise and Cloud), Usage (Website, contact centers and others), Organization size (Large enterprise and SMEs), Application (Customer support, Personal support and others) and Vertical (Banking, financial & insurance, retail and Ecommerce and others) and Regional Forecasts 2019-2026. It is complete Research Study and Industry Analysis of Chatbot market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.
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