Report Detail

Service & Software Global Audio Analytics Market Forecast to 2024

  • RnM3518609
  • |
  • 14 June, 2019
  • |
  • Global
  • |
  • 123 Pages
  • |
  • Maia Research
  • |
  • Service & Software

According to the author, the global audio analytics market will grow at a CAGR of XX% during the forecast period 2018–2024. The aim of this report is to define, describe, and forecast the audio analytics market on the basis of segments, which includes type, component, end-user, and regions. In addition, it helps the venture capitalists in understanding the companies better and make well-informed decisions. It is primarily designed to provide the company’s executives with strategically substantial competitor information, data analysis, and insights about the market, development, and implementation for an effective marketing plan.

The global audio analytics market is categorized based on four segments – type, component, end-user, and regions.

By Type includes Speech, Voice, and Others

By Component includes Search Engine, Indexing, Analysis and Query, Reporting and Visualization

By End-User includes Contact/support centres, BFSI, Telecom & IT, Retail & eCommerce, Healthcare, and Others

Regions include Americas, EMEA, and APAC (Americas include North America and Latin America; EMEA includes Europe, Middle East and Africa; APAC include East Asia, South Asia, South–East Asia, and Oceania)

The report comprises an analysis of vendor profile, which includes financial status, business units, key business priorities, SWOT, business strategies, and views. The report covers the competitive landscape, which includes M&A, joint ventures & collaborations, and competitor comparison analysis. In the vendor profile section, for companies that are privately held, the financial information and revenue of segments will be limited.

The key players offering audio analytics solutions across the globe include:

Avaya

Genesys

NICE

SESTEK

Verint

Some of the other prominent players in the audio analytics market include:

CallMiner

Sound Intelligence

Yactraq Online


1 Executive Summary 

  • 1.1 Audio Analytics Market Share by Type and by Component (2017 and 2024 ) 

2 Industry Outlook 

  • 2.1 Industry Snapshot 
  • 2.1.1 Industry Overview 
  • 2.1.2 Industry Trends 
  • 3 Market Snapshot 

    • 3.1 Total Addressable Market 
    • 3.2 Segment Addressable Market 
    • 3.2.1 PEST Analysis 
  • 3.2.2 Porters Five Force Analysis 
  • 3.3 Related Markets 
  • 4 Market Characteristics 

    • 4.1 Market Evolution 
    • 4.2 Market Segmentation 
    • 4.3 Market Dynamics 
    • 4.3.1 Drivers 
  • 4.3.1.1 Increasing demand for conversational customer relationship management (CRM) services 
  • 4.3.1.2 Advancements in security systems 
  • 4.3.1.3 Proliferation of voice-enabled devices 
  • 4.3.2 Restraints 
  • 4.3.2.1 Demand for data scientist with adequate NLP skills 
  • 4.3.2.2 High initial setup cost 
  • 4.3.2.3 Integration of audio analytics technology with existing infrastructure 
  • 4.3.3 Opportunities 
  • 4.3.3.1 Growth of conversational platforms with AI across industries 
  • 4.3.3.2 Enhanced customer experience 
  • 4.3.3.3 Lower operational expenditure due to high levels of automation 
  • 4.3.4 DRO – Impact Analysis 
  • 5 Audio Analytics Market, By Type 

    • 5.1 Overview 
    • 5.2 Speech 
    • 5.3 Voice 
    • 5.4 Others 

    6 Audio Analytics Market, By Component 

    • 6.1 Overview 
    • 6.2 Speech Engine 
    • 6.3 Indexing, Analysis and Query 
    • 6.4 Reporting and Visualization 

    7 Audio Analytics Market, By End User 

    • 7.1 Overview 
    • 7.2 Contact / Support Centers 
    • 7.3 BFSI 
    • 7.4 Telecom & IT 
    • 7.5 Retail & eCommerce 
    • 7.6 Healthcare 
    • 7.7 Others 

    8 Audio Analytics Market, By Geography 

    • 8.1 Overview 
    • 8.2 Americas 
    • 8.3 EMEA 
    • 8.4 APAC 

    9 Competitive Landscape 

    • 9.1 Competitor Analysis 
    • 9.2 Product/Offerings Portfolio Analysis 
    • 9.3 Market Developments 
    • 9.3.1 Mergers & Acquisitions (M&A) 
  • 9.3.2 Product Launches & Exhibitions 
  • 10 Vendor Profiles 

    • 10.1 Avaya 
    • 10.1.1 Overview 
  • 10.1.2 Product Profile 
  • 10.1.3 Business Units 
  • 10.1.4 Geographic Revenue 
  • 10.1.5 Recent Developments 
  • 10.1.6 Business Focus 
  • 10.1.7 SWOT Analysis 
  • 10.2 Genesys 
  • 10.2.1 Overview 
  • 10.2.2 Product Profile 
  • 10.2.3 Recent Developments 
  • 10.2.4 Business Focus 
  • 10.2.5 SWOT Analysis 
  • 10.3 NICE 
  • 10.3.1 Overview 
  • 10.3.2 Product Profile 
  • 10.3.3 Business Units 
  • 10.3.4 Geographic Revenue 
  • 10.3.5 Recent Developments 
  • 10.3.6 Business Focus 
  • 10.3.7 SWOT Analysis 
  • 10.4 SESTEK 
  • 10.4.1 Overview 
  • 10.4.2 Product Profile 
  • 10.4.3 Business Focus 
  • 10.4.4 SWOT Analysis 
  • 10.5 Verint 
  • 10.5.1 Overview 
  • 10.5.2 Product Profile 
  • 10.5.3 Business Units 
  • 10.5.4 Geographic Revenue 
  • 10.5.5 Recent Developments 
  • 10.5.6 Business Focus 
  • 10.5.7 SWOT Analysis 
  • 11 Companies to Watch for 

    • 11.1 CallMiner 
    • 11.1.1 Overview 
  • 11.1.2 Product Profile 
  • 11.1.3 Analyst Opinion 
  • 11.2 Sound Intelligence 
  • 11.2.1 Overview 
  • 11.2.2 Product Profile 
  • 11.2.3 Analyst Opinion 
  • 11.3 Yactraq Online 
  • 11.3.1 Overview 
  • 11.3.2 Product Profile 
  • 11.3.3 Analyst Opinion 
  • 12 Annexure 

    • 12.1 Report Scope 
    • 12.2 Research Methodology 
    • 12.2.1 Data Collation & In-house Estimation 
  • 12.2.2 Market Triangulation 
  • 12.2.3 Forecasting 
  • 12.3 Study Declarations 
  • 12.4 Report Assumptions 
  • Summary:
    Get latest Market Research Reports on Audio Analytics. Industry analysis & Market Report on Audio Analytics is a syndicated market report, published as Global Audio Analytics Market Forecast to 2024. It is complete Research Study and Industry Analysis of Audio Analytics market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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