Report Detail

Service & Software Global Artificial Intelligence Call Center Market Research Report 2022

  • RnM4438693
  • |
  • 11 May, 2022
  • |
  • Global
  • |
  • 91 Pages
  • |
  • QYResearch
  • |
  • Service & Software

Summary:

Industry Insights
The global Artificial Intelligence Call Center market size is projected to reach US$ million by 2028, from US$ million in 2021, at a CAGR of % during 2022-2028.
Fully considering the economic change by this health crisis, Cloud accounting for % of the Artificial Intelligence Call Center global market in 2021, is projected to value US$ million by 2028, growing at a revised % CAGR from 2022 to 2028. While BFSI segment is altered to an % CAGR throughout this forecast period.
China Artificial Intelligence Call Center market size is valued at US$ million in 2021, while the North America and Europe Artificial Intelligence Call Center are US$ million and US$ million, severally. The proportion of the North America is % in 2021, while China and Europe are % and respectively, and it is predicted that China proportion will reach % in 2028, trailing a CAGR of % through the analysis period 2022-2028. Japan, South Korea, and Southeast Asia are noteworthy markets in Asia, with CAGR %, %, and % respectively for the next 6-year period. As for the Europe Artificial Intelligence Call Center landscape, Germany is projected to reach US$ million by 2028 trailing a CAGR of % over the forecast period 2022-2028.
With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global Artificial Intelligence Call Center market to help players in achieving a strong market position. Buyers of the report can access verified and reliable market forecasts, including those for the overall size of the global Artificial Intelligence Call Center market in terms of revenue.
Overall, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global Artificial Intelligence Call Center market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global Artificial Intelligence Call Center market.
Impact of Covid-19 Outbreak
This section of the report has explored the overall status of the Covid scenario and has offered valuable insights into the changes in supply chain disruption, fluctuations in demand, etc. The analysts have also focused on the key measures that the companies are opting to withstand the harsh scenario.
Segmental Analysis
The report has been segmented into product and application segments. The researchers have documented all the products present today in the Artificial Intelligence Call Center market. They have also shed light on the new product innovations and launches by the key players. In the segmental analysis, the analysts have provided revenue forecast figures based on type and application for the period 2017-2028. They have also discussed about the growth rate and potential of each segment for the period 2017-2028.
Artificial Intelligence Call Center Breakdown Data by Type
Cloud
On-premises
Artificial Intelligence Call Center Breakdown Data by Application
BFSI
Retail and E-commerce
Telecommunications
Health Care
Media and Entertainment
Regional Analysis
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Competitive Landscape
This segment focuses on the key players operating in the industry. It underlines all the current and future activities by the prominent manufacturers. By understanding various initiatives being taken up by different players, readers will gain the ability to settle on correct business choices. The authors of the report have provided accurate revenue figures of the companies for the period 2017-2022. The clients are sure to gain the upper hand once they get hold of this report. Key players studied in the research report include:
IBM
Google
Microsoft
Oracle
SAP
AWS
Nuance Communications
Avaya
Haptik
Artificial Solutions
Zendesk
Frequently Asked Questions
What factors will challenge the Artificial Intelligence Call Center market growth?
Which end-use segment will expand at the fastest CAGR in the Artificial Intelligence Call Center market?
Which are the emerging players in the Artificial Intelligence Call Center market?
How concentrated is the Artificial Intelligence Call Center market?
Which factors are positively contributing to the Artificial Intelligence Call Center market growth?
Which are the novel product innovations in the Artificial Intelligence Call Center market?
Which product segment will emerge as the most lucrative in the Artificial Intelligence Call Center market?
Which factors are increasing the competition in the Artificial Intelligence Call Center market?
Which are the strategic measures taken by the Artificial Intelligence Call Center industry players?
Which region will witness inactive growth during the forecast period?
What key trends are likely to emerge in the Artificial Intelligence Call Center market in the coming years?


Table of Contents

    1 Report Overview

    • 1.1 Study Scope
    • 1.2 Market Analysis by Type
      • 1.2.1 Global Artificial Intelligence Call Center Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
      • 1.2.2 Cloud
      • 1.2.3 On-premises
    • 1.3 Market by Application
      • 1.3.1 Global Artificial Intelligence Call Center Market Share by Application: 2017 VS 2021 VS 2028
      • 1.3.2 BFSI
      • 1.3.3 Retail and E-commerce
      • 1.3.4 Telecommunications
      • 1.3.5 Health Care
      • 1.3.6 Media and Entertainment
    • 1.4 Study Objectives
    • 1.5 Years Considered

    2 Global Growth Trends

    • 2.1 Global Artificial Intelligence Call Center Market Perspective (2017-2028)
    • 2.2 Artificial Intelligence Call Center Growth Trends by Region
      • 2.2.1 Artificial Intelligence Call Center Market Size by Region: 2017 VS 2021 VS 2028
      • 2.2.2 Artificial Intelligence Call Center Historic Market Size by Region (2017-2022)
      • 2.2.3 Artificial Intelligence Call Center Forecasted Market Size by Region (2023-2028)
    • 2.3 Artificial Intelligence Call Center Market Dynamics
      • 2.3.1 Artificial Intelligence Call Center Industry Trends
      • 2.3.2 Artificial Intelligence Call Center Market Drivers
      • 2.3.3 Artificial Intelligence Call Center Market Challenges
      • 2.3.4 Artificial Intelligence Call Center Market Restraints

    3 Competition Landscape by Key Players

    • 3.1 Global Top Artificial Intelligence Call Center Players by Revenue
      • 3.1.1 Global Top Artificial Intelligence Call Center Players by Revenue (2017-2022)
      • 3.1.2 Global Artificial Intelligence Call Center Revenue Market Share by Players (2017-2022)
    • 3.2 Global Artificial Intelligence Call Center Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    • 3.3 Players Covered: Ranking by Artificial Intelligence Call Center Revenue
    • 3.4 Global Artificial Intelligence Call Center Market Concentration Ratio
      • 3.4.1 Global Artificial Intelligence Call Center Market Concentration Ratio (CR5 and HHI)
      • 3.4.2 Global Top 10 and Top 5 Companies by Artificial Intelligence Call Center Revenue in 2021
    • 3.5 Artificial Intelligence Call Center Key Players Head office and Area Served
    • 3.6 Key Players Artificial Intelligence Call Center Product Solution and Service
    • 3.7 Date of Enter into Artificial Intelligence Call Center Market
    • 3.8 Mergers & Acquisitions, Expansion Plans

    4 Artificial Intelligence Call Center Breakdown Data by Type

    • 4.1 Global Artificial Intelligence Call Center Historic Market Size by Type (2017-2022)
    • 4.2 Global Artificial Intelligence Call Center Forecasted Market Size by Type (2023-2028)

    5 Artificial Intelligence Call Center Breakdown Data by Application

    • 5.1 Global Artificial Intelligence Call Center Historic Market Size by Application (2017-2022)
    • 5.2 Global Artificial Intelligence Call Center Forecasted Market Size by Application (2023-2028)

    6 North America

    • 6.1 North America Artificial Intelligence Call Center Market Size (2017-2028)
    • 6.2 North America Artificial Intelligence Call Center Market Size by Country (2017-2022)
    • 6.3 North America Artificial Intelligence Call Center Market Size by Country (2023-2028)
    • 6.4 United States
    • 6.5 Canada

    7 Europe

    • 7.1 Europe Artificial Intelligence Call Center Market Size (2017-2028)
    • 7.2 Europe Artificial Intelligence Call Center Market Size by Country (2017-2022)
    • 7.3 Europe Artificial Intelligence Call Center Market Size by Country (2023-2028)
    • 7.4 Germany
    • 7.5 France
    • 7.6 U.K.
    • 7.7 Italy
    • 7.8 Russia
    • 7.9 Nordic Countries

    8 Asia-Pacific

    • 8.1 Asia-Pacific Artificial Intelligence Call Center Market Size (2017-2028)
    • 8.2 Asia-Pacific Artificial Intelligence Call Center Market Size by Country (2017-2022)
    • 8.3 Asia-Pacific Artificial Intelligence Call Center Market Size by Country (2023-2028)
    • 8.4 China
    • 8.5 Japan
    • 8.6 South Korea
    • 8.7 Southeast Asia
    • 8.8 India
    • 8.9 Australia

    9 Latin America

    • 9.1 Latin America Artificial Intelligence Call Center Market Size (2017-2028)
    • 9.2 Latin America Artificial Intelligence Call Center Market Size by Country (2017-2022)
    • 9.3 Latin America Artificial Intelligence Call Center Market Size by Country (2023-2028)
    • 9.4 Mexico
    • 9.5 Brazil

    10 Middle East & Africa

    • 10.1 Middle East & Africa Artificial Intelligence Call Center Market Size (2017-2028)
    • 10.2 Middle East & Africa Artificial Intelligence Call Center Market Size by Country (2017-2022)
    • 10.3 Middle East & Africa Artificial Intelligence Call Center Market Size by Country (2023-2028)
    • 10.4 Turkey
    • 10.5 Saudi Arabia
    • 10.6 UAE

    11 Key Players Profiles

    • 11.1 IBM
      • 11.1.1 IBM Company Detail
      • 11.1.2 IBM Business Overview
      • 11.1.3 IBM Artificial Intelligence Call Center Introduction
      • 11.1.4 IBM Revenue in Artificial Intelligence Call Center Business (2017-2022)
      • 11.1.5 IBM Recent Development
    • 11.2 Google
      • 11.2.1 Google Company Detail
      • 11.2.2 Google Business Overview
      • 11.2.3 Google Artificial Intelligence Call Center Introduction
      • 11.2.4 Google Revenue in Artificial Intelligence Call Center Business (2017-2022)
      • 11.2.5 Google Recent Development
    • 11.3 Microsoft
      • 11.3.1 Microsoft Company Detail
      • 11.3.2 Microsoft Business Overview
      • 11.3.3 Microsoft Artificial Intelligence Call Center Introduction
      • 11.3.4 Microsoft Revenue in Artificial Intelligence Call Center Business (2017-2022)
      • 11.3.5 Microsoft Recent Development
    • 11.4 Oracle
      • 11.4.1 Oracle Company Detail
      • 11.4.2 Oracle Business Overview
      • 11.4.3 Oracle Artificial Intelligence Call Center Introduction
      • 11.4.4 Oracle Revenue in Artificial Intelligence Call Center Business (2017-2022)
      • 11.4.5 Oracle Recent Development
    • 11.5 SAP
      • 11.5.1 SAP Company Detail
      • 11.5.2 SAP Business Overview
      • 11.5.3 SAP Artificial Intelligence Call Center Introduction
      • 11.5.4 SAP Revenue in Artificial Intelligence Call Center Business (2017-2022)
      • 11.5.5 SAP Recent Development
    • 11.6 AWS
      • 11.6.1 AWS Company Detail
      • 11.6.2 AWS Business Overview
      • 11.6.3 AWS Artificial Intelligence Call Center Introduction
      • 11.6.4 AWS Revenue in Artificial Intelligence Call Center Business (2017-2022)
      • 11.6.5 AWS Recent Development
    • 11.7 Nuance Communications
      • 11.7.1 Nuance Communications Company Detail
      • 11.7.2 Nuance Communications Business Overview
      • 11.7.3 Nuance Communications Artificial Intelligence Call Center Introduction
      • 11.7.4 Nuance Communications Revenue in Artificial Intelligence Call Center Business (2017-2022)
      • 11.7.5 Nuance Communications Recent Development
    • 11.8 Avaya
      • 11.8.1 Avaya Company Detail
      • 11.8.2 Avaya Business Overview
      • 11.8.3 Avaya Artificial Intelligence Call Center Introduction
      • 11.8.4 Avaya Revenue in Artificial Intelligence Call Center Business (2017-2022)
      • 11.8.5 Avaya Recent Development
    • 11.9 Haptik
      • 11.9.1 Haptik Company Detail
      • 11.9.2 Haptik Business Overview
      • 11.9.3 Haptik Artificial Intelligence Call Center Introduction
      • 11.9.4 Haptik Revenue in Artificial Intelligence Call Center Business (2017-2022)
      • 11.9.5 Haptik Recent Development
    • 11.10 Artificial Solutions
      • 11.10.1 Artificial Solutions Company Detail
      • 11.10.2 Artificial Solutions Business Overview
      • 11.10.3 Artificial Solutions Artificial Intelligence Call Center Introduction
      • 11.10.4 Artificial Solutions Revenue in Artificial Intelligence Call Center Business (2017-2022)
      • 11.10.5 Artificial Solutions Recent Development
    • 11.11 Zendesk
      • 11.11.1 Zendesk Company Detail
      • 11.11.2 Zendesk Business Overview
      • 11.11.3 Zendesk Artificial Intelligence Call Center Introduction
      • 11.11.4 Zendesk Revenue in Artificial Intelligence Call Center Business (2017-2022)
      • 11.11.5 Zendesk Recent Development

    12 Analyst's Viewpoints/Conclusions

      13 Appendix

      • 13.1 Research Methodology
        • 13.1.1 Methodology/Research Approach
        • 13.1.2 Data Source
      • 13.2 Disclaimer

      Summary:
      Get latest Market Research Reports on Artificial Intelligence Call Center. Industry analysis & Market Report on Artificial Intelligence Call Center is a syndicated market report, published as Global Artificial Intelligence Call Center Market Research Report 2022. It is complete Research Study and Industry Analysis of Artificial Intelligence Call Center market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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