Report Detail

Service & Software Global AI Customer Service Robot Market 2023 by Company, Regions, Type and Application, Forecast to 2029

  • RnM4559233
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  • 09 October, 2023
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  • Global
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  • 110 Pages
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  • GIR (Global Info Research)
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  • Service & Software

According to our (Global Info Research) latest study, the global AI Customer Service Robot market size was valued at USD million in 2022 and is forecast to a readjusted size of USD million by 2029 with a CAGR of % during review period.
With the continuous development of artificial intelligence technology, AI customer service robots will become more and more intelligent. In the future, robots will have more powerful speech recognition, natural language processing, image recognition and other functions, and can better understand customer needs and provide more intelligent services. In the future, AI customer service robots will pay more attention to the improvement of multi-channel services. They can not only provide services through traditional channels such as phone calls, text messages, and emails, but also interact with customers through new channels such as social media and smart speakers. This means that AI customer service robots can meet customer needs anytime and anywhere and provide more convenient services.
The Global Info Research report includes an overview of the development of the AI Customer Service Robot industry chain, the market status of Hospital (Text Chatbot, Voice Chatbot), Biology Laboratory (Text Chatbot, Voice Chatbot), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of AI Customer Service Robot.
Regionally, the report analyzes the AI Customer Service Robot markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global AI Customer Service Robot market, with robust domestic demand, supportive policies, and a strong manufacturing base.
Key Features:
The report presents comprehensive understanding of the AI Customer Service Robot market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the AI Customer Service Robot industry.
The report involves analyzing the market at a macro level:
Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., Text Chatbot, Voice Chatbot).
Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the AI Customer Service Robot market.
Regional Analysis: The report involves examining the AI Customer Service Robot market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the AI Customer Service Robot market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
The report also involves a more granular approach to AI Customer Service Robot:
Company Analysis: Report covers individual AI Customer Service Robot players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards AI Customer Service Robot This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (Hospital, Biology Laboratory).
Technology Analysis: Report covers specific technologies relevant to AI Customer Service Robot. It assesses the current state, advancements, and potential future developments in AI Customer Service Robot areas.
Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the AI Customer Service Robot market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
Market Segmentation
AI Customer Service Robot market is split by Type and by Application. For the period 2018-2029, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Market segment by Type
Text Chatbot
Voice Chatbot
Market segment by Application
Hospital
Biology Laboratory
Market segment by players, this report covers
HubSpot CRM
Watson Assistant
Freshdesk
Chatbots
Nuance
Botsify
Converse AI
Kayako
Pypestream
Blue Frog Robotics
Amelia
Bold 360
Acquire.io
7moor
Sobot
Tencent Cloud
Udesk
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe AI Customer Service Robot product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of AI Customer Service Robot, with revenue, gross margin and global market share of AI Customer Service Robot from 2018 to 2023.
Chapter 3, the AI Customer Service Robot competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2018 to 2029.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2018 to 2023.and AI Customer Service Robot market forecast, by regions, type and application, with consumption value, from 2024 to 2029.
Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of AI Customer Service Robot.
Chapter 13, to describe AI Customer Service Robot research findings and conclusion.


1 Market Overview

  • 1.1 Product Overview and Scope of AI Customer Service Robot
  • 1.2 Market Estimation Caveats and Base Year
  • 1.3 Classification of AI Customer Service Robot by Type
    • 1.3.1 Overview: Global AI Customer Service Robot Market Size by Type: 2018 Versus 2022 Versus 2029
    • 1.3.2 Global AI Customer Service Robot Consumption Value Market Share by Type in 2022
    • 1.3.3 Text Chatbot
    • 1.3.4 Voice Chatbot
  • 1.4 Global AI Customer Service Robot Market by Application
    • 1.4.1 Overview: Global AI Customer Service Robot Market Size by Application: 2018 Versus 2022 Versus 2029
    • 1.4.2 Hospital
    • 1.4.3 Biology Laboratory
  • 1.5 Global AI Customer Service Robot Market Size & Forecast
  • 1.6 Global AI Customer Service Robot Market Size and Forecast by Region
    • 1.6.1 Global AI Customer Service Robot Market Size by Region: 2018 VS 2022 VS 2029
    • 1.6.2 Global AI Customer Service Robot Market Size by Region, (2018-2029)
    • 1.6.3 North America AI Customer Service Robot Market Size and Prospect (2018-2029)
    • 1.6.4 Europe AI Customer Service Robot Market Size and Prospect (2018-2029)
    • 1.6.5 Asia-Pacific AI Customer Service Robot Market Size and Prospect (2018-2029)
    • 1.6.6 South America AI Customer Service Robot Market Size and Prospect (2018-2029)
    • 1.6.7 Middle East and Africa AI Customer Service Robot Market Size and Prospect (2018-2029)

2 Company Profiles

  • 2.1 HubSpot CRM
    • 2.1.1 HubSpot CRM Details
    • 2.1.2 HubSpot CRM Major Business
    • 2.1.3 HubSpot CRM AI Customer Service Robot Product and Solutions
    • 2.1.4 HubSpot CRM AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.1.5 HubSpot CRM Recent Developments and Future Plans
  • 2.2 Watson Assistant
    • 2.2.1 Watson Assistant Details
    • 2.2.2 Watson Assistant Major Business
    • 2.2.3 Watson Assistant AI Customer Service Robot Product and Solutions
    • 2.2.4 Watson Assistant AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.2.5 Watson Assistant Recent Developments and Future Plans
  • 2.3 Freshdesk
    • 2.3.1 Freshdesk Details
    • 2.3.2 Freshdesk Major Business
    • 2.3.3 Freshdesk AI Customer Service Robot Product and Solutions
    • 2.3.4 Freshdesk AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.3.5 Freshdesk Recent Developments and Future Plans
  • 2.4 Chatbots
    • 2.4.1 Chatbots Details
    • 2.4.2 Chatbots Major Business
    • 2.4.3 Chatbots AI Customer Service Robot Product and Solutions
    • 2.4.4 Chatbots AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.4.5 Chatbots Recent Developments and Future Plans
  • 2.5 Nuance
    • 2.5.1 Nuance Details
    • 2.5.2 Nuance Major Business
    • 2.5.3 Nuance AI Customer Service Robot Product and Solutions
    • 2.5.4 Nuance AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.5.5 Nuance Recent Developments and Future Plans
  • 2.6 Botsify
    • 2.6.1 Botsify Details
    • 2.6.2 Botsify Major Business
    • 2.6.3 Botsify AI Customer Service Robot Product and Solutions
    • 2.6.4 Botsify AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.6.5 Botsify Recent Developments and Future Plans
  • 2.7 Converse AI
    • 2.7.1 Converse AI Details
    • 2.7.2 Converse AI Major Business
    • 2.7.3 Converse AI AI Customer Service Robot Product and Solutions
    • 2.7.4 Converse AI AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.7.5 Converse AI Recent Developments and Future Plans
  • 2.8 Kayako
    • 2.8.1 Kayako Details
    • 2.8.2 Kayako Major Business
    • 2.8.3 Kayako AI Customer Service Robot Product and Solutions
    • 2.8.4 Kayako AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.8.5 Kayako Recent Developments and Future Plans
  • 2.9 Pypestream
    • 2.9.1 Pypestream Details
    • 2.9.2 Pypestream Major Business
    • 2.9.3 Pypestream AI Customer Service Robot Product and Solutions
    • 2.9.4 Pypestream AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.9.5 Pypestream Recent Developments and Future Plans
  • 2.10 Blue Frog Robotics
    • 2.10.1 Blue Frog Robotics Details
    • 2.10.2 Blue Frog Robotics Major Business
    • 2.10.3 Blue Frog Robotics AI Customer Service Robot Product and Solutions
    • 2.10.4 Blue Frog Robotics AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.10.5 Blue Frog Robotics Recent Developments and Future Plans
  • 2.11 Amelia
    • 2.11.1 Amelia Details
    • 2.11.2 Amelia Major Business
    • 2.11.3 Amelia AI Customer Service Robot Product and Solutions
    • 2.11.4 Amelia AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.11.5 Amelia Recent Developments and Future Plans
  • 2.12 Bold 360
    • 2.12.1 Bold 360 Details
    • 2.12.2 Bold 360 Major Business
    • 2.12.3 Bold 360 AI Customer Service Robot Product and Solutions
    • 2.12.4 Bold 360 AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.12.5 Bold 360 Recent Developments and Future Plans
  • 2.13 Acquire.io
    • 2.13.1 Acquire.io Details
    • 2.13.2 Acquire.io Major Business
    • 2.13.3 Acquire.io AI Customer Service Robot Product and Solutions
    • 2.13.4 Acquire.io AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.13.5 Acquire.io Recent Developments and Future Plans
  • 2.14 7moor
    • 2.14.1 7moor Details
    • 2.14.2 7moor Major Business
    • 2.14.3 7moor AI Customer Service Robot Product and Solutions
    • 2.14.4 7moor AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.14.5 7moor Recent Developments and Future Plans
  • 2.15 Sobot
    • 2.15.1 Sobot Details
    • 2.15.2 Sobot Major Business
    • 2.15.3 Sobot AI Customer Service Robot Product and Solutions
    • 2.15.4 Sobot AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.15.5 Sobot Recent Developments and Future Plans
  • 2.16 Tencent Cloud
    • 2.16.1 Tencent Cloud Details
    • 2.16.2 Tencent Cloud Major Business
    • 2.16.3 Tencent Cloud AI Customer Service Robot Product and Solutions
    • 2.16.4 Tencent Cloud AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.16.5 Tencent Cloud Recent Developments and Future Plans
  • 2.17 Udesk
    • 2.17.1 Udesk Details
    • 2.17.2 Udesk Major Business
    • 2.17.3 Udesk AI Customer Service Robot Product and Solutions
    • 2.17.4 Udesk AI Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
    • 2.17.5 Udesk Recent Developments and Future Plans

3 Market Competition, by Players

  • 3.1 Global AI Customer Service Robot Revenue and Share by Players (2018-2023)
  • 3.2 Market Share Analysis (2022)
    • 3.2.1 Market Share of AI Customer Service Robot by Company Revenue
    • 3.2.2 Top 3 AI Customer Service Robot Players Market Share in 2022
    • 3.2.3 Top 6 AI Customer Service Robot Players Market Share in 2022
  • 3.3 AI Customer Service Robot Market: Overall Company Footprint Analysis
    • 3.3.1 AI Customer Service Robot Market: Region Footprint
    • 3.3.2 AI Customer Service Robot Market: Company Product Type Footprint
    • 3.3.3 AI Customer Service Robot Market: Company Product Application Footprint
  • 3.4 New Market Entrants and Barriers to Market Entry
  • 3.5 Mergers, Acquisition, Agreements, and Collaborations

4 Market Size Segment by Type

  • 4.1 Global AI Customer Service Robot Consumption Value and Market Share by Type (2018-2023)
  • 4.2 Global AI Customer Service Robot Market Forecast by Type (2024-2029)

5 Market Size Segment by Application

  • 5.1 Global AI Customer Service Robot Consumption Value Market Share by Application (2018-2023)
  • 5.2 Global AI Customer Service Robot Market Forecast by Application (2024-2029)

6 North America

  • 6.1 North America AI Customer Service Robot Consumption Value by Type (2018-2029)
  • 6.2 North America AI Customer Service Robot Consumption Value by Application (2018-2029)
  • 6.3 North America AI Customer Service Robot Market Size by Country
    • 6.3.1 North America AI Customer Service Robot Consumption Value by Country (2018-2029)
    • 6.3.2 United States AI Customer Service Robot Market Size and Forecast (2018-2029)
    • 6.3.3 Canada AI Customer Service Robot Market Size and Forecast (2018-2029)
    • 6.3.4 Mexico AI Customer Service Robot Market Size and Forecast (2018-2029)

7 Europe

  • 7.1 Europe AI Customer Service Robot Consumption Value by Type (2018-2029)
  • 7.2 Europe AI Customer Service Robot Consumption Value by Application (2018-2029)
  • 7.3 Europe AI Customer Service Robot Market Size by Country
    • 7.3.1 Europe AI Customer Service Robot Consumption Value by Country (2018-2029)
    • 7.3.2 Germany AI Customer Service Robot Market Size and Forecast (2018-2029)
    • 7.3.3 France AI Customer Service Robot Market Size and Forecast (2018-2029)
    • 7.3.4 United Kingdom AI Customer Service Robot Market Size and Forecast (2018-2029)
    • 7.3.5 Russia AI Customer Service Robot Market Size and Forecast (2018-2029)
    • 7.3.6 Italy AI Customer Service Robot Market Size and Forecast (2018-2029)

8 Asia-Pacific

  • 8.1 Asia-Pacific AI Customer Service Robot Consumption Value by Type (2018-2029)
  • 8.2 Asia-Pacific AI Customer Service Robot Consumption Value by Application (2018-2029)
  • 8.3 Asia-Pacific AI Customer Service Robot Market Size by Region
    • 8.3.1 Asia-Pacific AI Customer Service Robot Consumption Value by Region (2018-2029)
    • 8.3.2 China AI Customer Service Robot Market Size and Forecast (2018-2029)
    • 8.3.3 Japan AI Customer Service Robot Market Size and Forecast (2018-2029)
    • 8.3.4 South Korea AI Customer Service Robot Market Size and Forecast (2018-2029)
    • 8.3.5 India AI Customer Service Robot Market Size and Forecast (2018-2029)
    • 8.3.6 Southeast Asia AI Customer Service Robot Market Size and Forecast (2018-2029)
    • 8.3.7 Australia AI Customer Service Robot Market Size and Forecast (2018-2029)

9 South America

  • 9.1 South America AI Customer Service Robot Consumption Value by Type (2018-2029)
  • 9.2 South America AI Customer Service Robot Consumption Value by Application (2018-2029)
  • 9.3 South America AI Customer Service Robot Market Size by Country
    • 9.3.1 South America AI Customer Service Robot Consumption Value by Country (2018-2029)
    • 9.3.2 Brazil AI Customer Service Robot Market Size and Forecast (2018-2029)
    • 9.3.3 Argentina AI Customer Service Robot Market Size and Forecast (2018-2029)

10 Middle East & Africa

  • 10.1 Middle East & Africa AI Customer Service Robot Consumption Value by Type (2018-2029)
  • 10.2 Middle East & Africa AI Customer Service Robot Consumption Value by Application (2018-2029)
  • 10.3 Middle East & Africa AI Customer Service Robot Market Size by Country
    • 10.3.1 Middle East & Africa AI Customer Service Robot Consumption Value by Country (2018-2029)
    • 10.3.2 Turkey AI Customer Service Robot Market Size and Forecast (2018-2029)
    • 10.3.3 Saudi Arabia AI Customer Service Robot Market Size and Forecast (2018-2029)
    • 10.3.4 UAE AI Customer Service Robot Market Size and Forecast (2018-2029)

11 Market Dynamics

  • 11.1 AI Customer Service Robot Market Drivers
  • 11.2 AI Customer Service Robot Market Restraints
  • 11.3 AI Customer Service Robot Trends Analysis
  • 11.4 Porters Five Forces Analysis
    • 11.4.1 Threat of New Entrants
    • 11.4.2 Bargaining Power of Suppliers
    • 11.4.3 Bargaining Power of Buyers
    • 11.4.4 Threat of Substitutes
    • 11.4.5 Competitive Rivalry

12 Industry Chain Analysis

  • 12.1 AI Customer Service Robot Industry Chain
  • 12.2 AI Customer Service Robot Upstream Analysis
  • 12.3 AI Customer Service Robot Midstream Analysis
  • 12.4 AI Customer Service Robot Downstream Analysis

13 Research Findings and Conclusion

    14 Appendix

    • 14.1 Methodology
    • 14.2 Research Process and Data Source

    Summary:
    Get latest Market Research Reports on AI Customer Service Robot. Industry analysis & Market Report on AI Customer Service Robot is a syndicated market report, published as Global AI Customer Service Robot Market 2023 by Company, Regions, Type and Application, Forecast to 2029. It is complete Research Study and Industry Analysis of AI Customer Service Robot market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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