Report Detail
Global Voice Analytics Software Market Size, Status and Forecast 2019-2025
- RnM3742989 |
- 13 September, 2019 |
- Global |
- 133 Pages |
- QYResearch |
- Service & Software
Factors such as growing need to extract insights from customer interactions, rising demand to monitor improve agent performance, and growing focus on risk and fraud detection are expected to drive the market growth. Moreover, growing impact of AI and improving individual experience and increasing adoption of cloud-based solutions are expected to create ample opportunities for Voice Analytics Software solution vendors.
The Voice Analytics Software market size expected to grow from USD 657 million in 2019 to USD 1,597 million by 2024, at a Compound Annual Growth Rate (CAGR) of 19.4% during the forecast period.
In 2018, the global Voice Analytics Software market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.
This report focuses on the global Voice Analytics Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Voice Analytics Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
The key players covered in this study
Verint Systems (US)
NICE (Israel)
Avaya (US)
ThoughtSpot (US)
Uniphore (India)
Calabrio (US)
Talkdesk (US)
RankMiner (US)
VoiceBase (US)
Beyond Verbal (Israel)
VoiceSense (Israel)
SESTEK (Turkey)
AudEERING (Germany)
Invoca (US)
Xdroid (Hungary)
Market segment by Type, the product can be split into
Solution
Services(Support and Maintenance and Consulting Services)
Market segment by Application, split into
Large Enterprises
Small and Medium-sized Enterprises
Market segment by Regions/Countries, this report covers
North America
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global Voice Analytics Software status, future forecast, growth opportunity, key market and key players.
To present the Voice Analytics Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of Voice Analytics Software are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Contents
1 Report Overview
- 1.1 Study Scope
- 1.2 Key Market Segments
- 1.3 Players Covered
- 1.4 Market Analysis by Type
- 1.4.1 Global Voice Analytics Software Market Size Growth Rate by Type (2014-2025)
- 1.4.2 Solution
- 1.4.3 Services(Support and Maintenance and Consulting Services)
- 1.5 Market by Application
- 1.5.1 Global Voice Analytics Software Market Share by Application (2019-2025)
- 1.5.2 Large Enterprises
- 1.5.3 Small and Medium-sized Enterprises
- 1.6 Study Objectives
- 1.7 Years Considered
2 Global Growth Trends
- 2.1 Voice Analytics Software Market Size
- 2.2 Voice Analytics Software Growth Trends by Regions
- 2.2.1 Voice Analytics Software Market Size by Regions (2019-2025)
- 2.2.2 Voice Analytics Software Market Share by Regions (2014-2019)
- 2.3 Industry Trends
- 2.3.1 Market Top Trends
- 2.3.2 Market Drivers
- 2.3.3 Market Challenges
- 2.3.4 Porter’s Five Forces Analysis
3 Market Share by Key Players
- 3.1 Voice Analytics Software Market Size by by Players
- 3.1.1 Global Voice Analytics Software Revenue by by Players (2014-2019)
- 3.1.2 Global Voice Analytics Software Revenue Market Share by by Players (2014-2019)
- 3.1.3 Global Voice Analytics Software Market Concentration Ratio (CR5 and HHI)
- 3.2 Voice Analytics Software Key Players Head office and Area Served
- 3.3 Key Players Voice Analytics Software Product/Solution/Service
- 3.4 Date of Enter into Voice Analytics Software Market
- 3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
- 4.1 Global Voice Analytics Software Market Size by Type (2014-2019)
- 4.2 Global Voice Analytics Software Market Size by Application (2014-2019)
5 North America
- 5.1 North America Voice Analytics Software Market Size (2014-2019)
- 5.2 Voice Analytics Software Key Players in North America
- 5.3 North America Voice Analytics Software Market Size by Type
- 5.4 North America Voice Analytics Software Market Size by Application
6 Europe
- 6.1 Europe Voice Analytics Software Market Size (2014-2019)
- 6.2 Voice Analytics Software Key Players in Europe
- 6.3 Europe Voice Analytics Software Market Size by Type
- 6.4 Europe Voice Analytics Software Market Size by Application
7 China
- 7.1 China Voice Analytics Software Market Size (2014-2019)
- 7.2 Voice Analytics Software Key Players in China
- 7.3 China Voice Analytics Software Market Size by Type
- 7.4 China Voice Analytics Software Market Size by Application
8 Japan
- 8.1 Japan Voice Analytics Software Market Size (2014-2019)
- 8.2 Voice Analytics Software Key Players in Japan
- 8.3 Japan Voice Analytics Software Market Size by Type
- 8.4 Japan Voice Analytics Software Market Size by Application
9 Southeast Asia
- 9.1 Southeast Asia Voice Analytics Software Market Size (2014-2019)
- 9.2 Voice Analytics Software Key Players in Southeast Asia
- 9.3 Southeast Asia Voice Analytics Software Market Size by Type
- 9.4 Southeast Asia Voice Analytics Software Market Size by Application
10 India
- 10.1 India Voice Analytics Software Market Size (2014-2019)
- 10.2 Voice Analytics Software Key Players in India
- 10.3 India Voice Analytics Software Market Size by Type
- 10.4 India Voice Analytics Software Market Size by Application
11 Central & South America
- 11.1 Central & South America Voice Analytics Software Market Size (2014-2019)
- 11.2 Voice Analytics Software Key Players in Central & South America
- 11.3 Central & South America Voice Analytics Software Market Size by Type
- 11.4 Central & South America Voice Analytics Software Market Size by Application
12 International Players Profiles
- 12.1 Verint Systems (US)
- 12.1.1 Verint Systems (US) Company Details
- 12.1.2 Company Description and Business Overview
- 12.1.3 Voice Analytics Software Introduction
- 12.1.4 Verint Systems (US) Revenue in Voice Analytics Software Business (2014-2019))
- 12.1.5 Verint Systems (US) Recent Development
- 12.2 NICE (Israel)
- 12.2.1 NICE (Israel) Company Details
- 12.2.2 Company Description and Business Overview
- 12.2.3 Voice Analytics Software Introduction
- 12.2.4 NICE (Israel) Revenue in Voice Analytics Software Business (2014-2019)
- 12.2.5 NICE (Israel) Recent Development
- 12.3 Avaya (US)
- 12.3.1 Avaya (US) Company Details
- 12.3.2 Company Description and Business Overview
- 12.3.3 Voice Analytics Software Introduction
- 12.3.4 Avaya (US) Revenue in Voice Analytics Software Business (2014-2019)
- 12.3.5 Avaya (US) Recent Development
- 12.4 ThoughtSpot (US)
- 12.4.1 ThoughtSpot (US) Company Details
- 12.4.2 Company Description and Business Overview
- 12.4.3 Voice Analytics Software Introduction
- 12.4.4 ThoughtSpot (US) Revenue in Voice Analytics Software Business (2014-2019)
- 12.4.5 ThoughtSpot (US) Recent Development
- 12.5 Uniphore (India)
- 12.5.1 Uniphore (India) Company Details
- 12.5.2 Company Description and Business Overview
- 12.5.3 Voice Analytics Software Introduction
- 12.5.4 Uniphore (India) Revenue in Voice Analytics Software Business (2014-2019)
- 12.5.5 Uniphore (India) Recent Development
- 12.6 Calabrio (US)
- 12.6.1 Calabrio (US) Company Details
- 12.6.2 Company Description and Business Overview
- 12.6.3 Voice Analytics Software Introduction
- 12.6.4 Calabrio (US) Revenue in Voice Analytics Software Business (2014-2019)
- 12.6.5 Calabrio (US) Recent Development
- 12.7 Talkdesk (US)
- 12.7.1 Talkdesk (US) Company Details
- 12.7.2 Company Description and Business Overview
- 12.7.3 Voice Analytics Software Introduction
- 12.7.4 Talkdesk (US) Revenue in Voice Analytics Software Business (2014-2019)
- 12.7.5 Talkdesk (US) Recent Development
- 12.8 RankMiner (US)
- 12.8.1 RankMiner (US) Company Details
- 12.8.2 Company Description and Business Overview
- 12.8.3 Voice Analytics Software Introduction
- 12.8.4 RankMiner (US) Revenue in Voice Analytics Software Business (2014-2019)
- 12.8.5 RankMiner (US) Recent Development
- 12.9 VoiceBase (US)
- 12.9.1 VoiceBase (US) Company Details
- 12.9.2 Company Description and Business Overview
- 12.9.3 Voice Analytics Software Introduction
- 12.9.4 VoiceBase (US) Revenue in Voice Analytics Software Business (2014-2019)
- 12.9.5 VoiceBase (US) Recent Development
- 12.10 Beyond Verbal (Israel)
- 12.10.1 Beyond Verbal (Israel) Company Details
- 12.10.2 Company Description and Business Overview
- 12.10.3 Voice Analytics Software Introduction
- 12.10.4 Beyond Verbal (Israel) Revenue in Voice Analytics Software Business (2014-2019)
- 12.10.5 Beyond Verbal (Israel) Recent Development
- 12.11 VoiceSense (Israel)
- 12.12 SESTEK (Turkey)
- 12.13 AudEERING (Germany)
- 12.14 Invoca (US)
- 12.15 Xdroid (Hungary)
13 Market Forecast 2019-2025
- 13.1 Market Size Forecast by Product (2019-2025)
- 13.2 Market Size Forecast by Application (2019-2025)
- 13.3 Market Size Forecast by Regions
- 13.4 North America
- 13.5 Europe
- 13.6 China
- 13.7 Japan
- 13.8 Southeast Asia
- 13.9 India
- 13.10 Central & South America
14 Analyst's Viewpoints/Conclusions
15 Appendix
- 15.1 Research Methodology
- 15.1.1 Methodology/Research Approach
- 15.1.1.1 Research Programs/Design
- 15.1.1.2 Market Size Estimation
- 15.1.1.3 Market Breakdown and Data Triangulation
- 15.1.2 Data Source
- 15.1.2.1 Secondary Sources
- 15.1.2.2 Primary Sources
- 15.1.1 Methodology/Research Approach
- 15.2 Disclaimer
Summary:
Get latest Market Research Reports on Voice Analytics Software. Industry analysis & Market Report on Voice Analytics Software is a syndicated market report, published as Global Voice Analytics Software Market Size, Status and Forecast 2019-2025. It is complete Research Study and Industry Analysis of Voice Analytics Software market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.
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