Factors such as growing need to extract insights from customer interactions, rising demand to monitor improve agent performance, and growing focus on risk and fraud detection are expected to drive the market growth. Moreover, growing impact of AI and improving individual experience and increasing adoption of cloud-based solutions are expected to create ample opportunities for Voice Analytics Software solution vendors.
The Voice Analytics Software market size expected to grow from USD 657 million in 2019 to USD 1,597 million by 2024, at a Compound Annual Growth Rate (CAGR) of 19.4% during the forecast period.
In 2018, the global Voice Analytics Software market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.
This report focuses on the global Voice Analytics Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Voice Analytics Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
The key players covered in this study
Verint Systems (US)
Beyond Verbal (Israel)
Market segment by Type, the product can be split into
Services(Support and Maintenance and Consulting Services)
Market segment by Application, split into
Small and Medium-sized Enterprises
Market segment by Regions/Countries, this report covers
Central & South America
The study objectives of this report are:
To analyze global Voice Analytics Software status, future forecast, growth opportunity, key market and key players.
To present the Voice Analytics Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of Voice Analytics Software are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.