Global Helpdesk Automation Market Size, Status and Forecast 2019-2025

1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered: Ranking by Helpdesk Automation Revenue
• 1.4 Market by Type
  • 1.4.1 Global Helpdesk Automation Market Size Growth Rate by Type: 2020 VS 2026
  • 1.4.2 Incident Management Systems
  • 1.4.3 Self-service Password Reset
  • 1.4.4 Knowledge Base
  • 1.4.5 Incident Management Portal
  • 1.4.6 Automated Diagnostics
• 1.5 Market by Application
  • 1.5.1 Global Helpdesk Automation Market Share by Application: 2020 VS 2026
  • 1.5.2 IT and Telecom
  • 1.5.3 BFSI
  • 1.5.4 Government and Education
  • 1.5.5 Healthcare
  • 1.5.6 Manufacturing and Automotive
  • 1.5.7 Retail
  • 1.5.8 Others
• 1.6 Study Objectives
• 1.7 Years Considered

2 Global Growth Trends

• 2.1 Global Helpdesk Automation Market Perspective (2015-2026)
• 2.2 Global Helpdesk Automation Growth Trends by Regions
  • 2.2.1 Helpdesk Automation Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Helpdesk Automation Historic Market Share by Regions (2015-2020)
  • 2.2.3 Helpdesk Automation Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis
  • 2.3.5 Helpdesk Automation Market Growth Strategy
  • 2.3.6 Primary Interviews with Key Helpdesk Automation Players (Opinion Leaders)

3 Competition Landscape by Key Players

• 3.1 Global Top Helpdesk Automation Players by Market Size
  • 3.1.1 Global Top Helpdesk Automation Players by Revenue (2015-2020)
  • 3.1.2 Global Helpdesk Automation Revenue Market Share by Players (2015-2020)
  • 3.1.3 Global Helpdesk Automation Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.2 Global Helpdesk Automation Market Concentration Ratio
  • 3.2.1 Global Helpdesk Automation Market Concentration Ratio (CR5 and HHI)
  • 3.2.2 Global Top 10 and Top 5 Companies by Helpdesk Automation Revenue in 2019
• 3.3 Helpdesk Automation Key Players Head office and Area Served
• 3.4 Key Players Helpdesk Automation Product Solution and Service
• 3.5 Date of Enter into Helpdesk Automation Market
• 3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)

• 4.1 Global Helpdesk Automation Historic Market Size by Type (2015-2020)
• 4.2 Global Helpdesk Automation Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)

• 5.1 Global Helpdesk Automation Market Size by Application (2015-2020)
• 5.2 Global Helpdesk Automation Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America Helpdesk Automation Market Size (2015-2020)
• 6.2 Helpdesk Automation Key Players in North America (2019-2020)
• 6.3 North America Helpdesk Automation Market Size by Type (2015-2020)
• 6.4 North America Helpdesk Automation Market Size by Application (2015-2020)

7 Europe

• 7.1 Europe Helpdesk Automation Market Size (2015-2020)
• 7.2 Helpdesk Automation Key Players in Europe (2019-2020)
• 7.3 Europe Helpdesk Automation Market Size by Type (2015-2020)
• 7.4 Europe Helpdesk Automation Market Size by Application (2015-2020)

8 China

• 8.1 China Helpdesk Automation Market Size (2015-2020)
• 8.2 Helpdesk Automation Key Players in China (2019-2020)
• 8.3 China Helpdesk Automation Market Size by Type (2015-2020)
• 8.4 China Helpdesk Automation Market Size by Application (2015-2020)

9 Japan

• 9.1 Japan Helpdesk Automation Market Size (2015-2020)
• 9.2 Helpdesk Automation Key Players in Japan (2019-2020)
• 9.3 Japan Helpdesk Automation Market Size by Type (2015-2020)
• 9.4 Japan Helpdesk Automation Market Size by Application (2015-2020)

10 Southeast Asia

• 10.1 Southeast Asia Helpdesk Automation Market Size (2015-2020)
• 10.2 Helpdesk Automation Key Players in Southeast Asia (2019-2020)
• 10.3 Southeast Asia Helpdesk Automation Market Size by Type (2015-2020)
• 10.4 Southeast Asia Helpdesk Automation Market Size by Application (2015-2020)

11 India

• 11.1 India Helpdesk Automation Market Size (2015-2020)
• 11.2 Helpdesk Automation Key Players in India (2019-2020)
• 11.3 India Helpdesk Automation Market Size by Type (2015-2020)
• 11.4 India Helpdesk Automation Market Size by Application (2015-2020)

12 Central & South America

• 12.1 Central & South America Helpdesk Automation Market Size (2015-2020)
• 12.2 Helpdesk Automation Key Players in Central & South America (2019-2020)
• 12.3 Central & South America Helpdesk Automation Market Size by Type (2015-2020)
• 12.4 Central & South America Helpdesk Automation Market Size by Application (2015-2020)

13 Key Players Profiles

• 13.1 BMC Software
  • 13.1.1 BMC Software Company Details
  • 13.1.2 BMC Software Business Overview
  • 13.1.3 BMC Software Helpdesk Automation Introduction
  • 13.1.4 BMC Software Revenue in Helpdesk Automation Business (2015-2020))
  • 13.1.5 BMC Software Recent Development
• 13.2 Broadcom
  • 13.2.1 Broadcom Company Details
  • 13.2.2 Broadcom Business Overview
  • 13.2.3 Broadcom Helpdesk Automation Introduction
  • 13.2.4 Broadcom Revenue in Helpdesk Automation Business (2015-2020)
  • 13.2.5 Broadcom Recent Development
• 13.3 HP Enterprise Services
  • 13.3.1 HP Enterprise Services Company Details
  • 13.3.2 HP Enterprise Services Business Overview
  • 13.3.3 HP Enterprise Services Helpdesk Automation Introduction
  • 13.3.4 HP Enterprise Services Revenue in Helpdesk Automation Business (2015-2020)
  • 13.3.5 HP Enterprise Services Recent Development
• 13.4 ServiceNow
  • 13.4.1 ServiceNow Company Details
  • 13.4.2 ServiceNow Business Overview
  • 13.4.3 ServiceNow Helpdesk Automation Introduction
  • 13.4.4 ServiceNow Revenue in Helpdesk Automation Business (2015-2020)
  • 13.4.5 ServiceNow Recent Development
• 13.5 Atlassian
  • 13.5.1 Atlassian Company Details
  • 13.5.2 Atlassian Business Overview
  • 13.5.3 Atlassian Helpdesk Automation Introduction
  • 13.5.4 Atlassian Revenue in Helpdesk Automation Business (2015-2020)
  • 13.5.5 Atlassian Recent Development
• 13.6 Axios Systems
  • 13.6.1 Axios Systems Company Details
  • 13.6.2 Axios Systems Business Overview
  • 13.6.3 Axios Systems Helpdesk Automation Introduction
  • 13.6.4 Axios Systems Revenue in Helpdesk Automation Business (2015-2020)
  • 13.6.5 Axios Systems Recent Development
• 13.7 Cherwell Software
  • 13.7.1 Cherwell Software Company Details
  • 13.7.2 Cherwell Software Business Overview
  • 13.7.3 Cherwell Software Helpdesk Automation Introduction
  • 13.7.4 Cherwell Software Revenue in Helpdesk Automation Business (2015-2020)
  • 13.7.5 Cherwell Software Recent Development
• 13.8 Freshdesk
  • 13.8.1 Freshdesk Company Details
  • 13.8.2 Freshdesk Business Overview
  • 13.8.3 Freshdesk Helpdesk Automation Introduction
  • 13.8.4 Freshdesk Revenue in Helpdesk Automation Business (2015-2020)
  • 13.8.5 Freshdesk Recent Development
• 13.9 Happyfox
  • 13.9.1 Happyfox Company Details
  • 13.9.2 Happyfox Business Overview
  • 13.9.3 Happyfox Helpdesk Automation Introduction
  • 13.9.4 Happyfox Revenue in Helpdesk Automation Business (2015-2020)
  • 13.9.5 Happyfox Recent Development
• 13.10 Kayako
  • 13.10.1 Kayako Company Details
  • 13.10.2 Kayako Business Overview
  • 13.10.3 Kayako Helpdesk Automation Introduction
  • 13.10.4 Kayako Revenue in Helpdesk Automation Business (2015-2020)
  • 13.10.5 Kayako Recent Development
• 13.11 NTR Global
  • 10.11.1 NTR Global Company Details
  • 10.11.2 NTR Global Business Overview
  • 10.11.3 NTR Global Helpdesk Automation Introduction
  • 10.11.4 NTR Global Revenue in Helpdesk Automation Business (2015-2020)
  • 10.11.5 NTR Global Recent Development
• 13.12 Resolve Systems
  • 10.12.1 Resolve Systems Company Details
  • 10.12.2 Resolve Systems Business Overview
  • 10.12.3 Resolve Systems Helpdesk Automation Introduction
  • 10.12.4 Resolve Systems Revenue in Helpdesk Automation Business (2015-2020)
  • 10.12.5 Resolve Systems Recent Development
• 13.13 Sunrise Software
  • 10.13.1 Sunrise Software Company Details
  • 10.13.2 Sunrise Software Business Overview
  • 10.13.3 Sunrise Software Helpdesk Automation Introduction
  • 10.13.4 Sunrise Software Revenue in Helpdesk Automation Business (2015-2020)
  • 10.13.5 Sunrise Software Recent Development
• 13.14 SunView Software
  • 10.14.1 SunView Software Company Details
  • 10.14.2 SunView Software Business Overview
  • 10.14.3 SunView Software Helpdesk Automation Introduction
  • 10.14.4 SunView Software Revenue in Helpdesk Automation Business (2015-2020)
  • 10.14.5 SunView Software Recent Development
• 13.15 Vision Helpdesk
  • 10.15.1 Vision Helpdesk Company Details
  • 10.15.2 Vision Helpdesk Business Overview
  • 10.15.3 Vision Helpdesk Helpdesk Automation Introduction
  • 10.15.4 Vision Helpdesk Revenue in Helpdesk Automation Business (2015-2020)
  • 10.15.5 Vision Helpdesk Recent Development
• 13.16 Vorex
  • 10.16.1 Vorex Company Details
  • 10.16.2 Vorex Business Overview
  • 10.16.3 Vorex Helpdesk Automation Introduction
  • 10.16.4 Vorex Revenue in Helpdesk Automation Business (2015-2020)
  • 10.16.5 Vorex Recent Development

14 Analyst's Viewpoints/Conclusions

15 Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
  • 15.1.2 Data Source
• 15.2 Disclaimer