Report Detail

Service & Software Global CRM Analytics Market Size, Status and Forecast 2019-2025

  • RnM3462942
  • |
  • 12 July, 2019
  • |
  • Global
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  • 97 Pages
  • |
  • QYResearch
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  • Service & Software

Table of Contents

    1 Report Overview

    • 1.1 Study Scope
    • 1.2 Key Market Segments
    • 1.3 Players Covered
    • 1.4 Market Analysis by Type
      • 1.4.1 Global CRM Analytics Market Size Growth Rate by Type (2014-2025)
      • 1.4.2 Sales Analytics
      • 1.4.3 Customer Analytics
      • 1.4.4 Contact Center Analytics
      • 1.4.5 Marketing Analytics
      • 1.4.6 Web & Social Media Analytics
    • 1.5 Market by Application
      • 1.5.1 Global CRM Analytics Market Share by Application (2014-2025)
      • 1.5.2 Large Enterprises
      • 1.5.3 Small and Medium Businesses
    • 1.6 Study Objectives
    • 1.7 Years Considered

    2 Global Growth Trends

    • 2.1 CRM Analytics Market Size
    • 2.2 CRM Analytics Growth Trends by Regions
      • 2.2.1 CRM Analytics Market Size by Regions (2014-2025)
      • 2.2.2 CRM Analytics Market Share by Regions (2014-2019)
    • 2.3 Industry Trends
      • 2.3.1 Market Top Trends
      • 2.3.2 Market Drivers
      • 2.3.3 Market Opportunities

    3 Market Share by Key Players

    • 3.1 CRM Analytics Market Size by Manufacturers
      • 3.1.1 Global CRM Analytics Revenue by Manufacturers (2014-2019)
      • 3.1.2 Global CRM Analytics Revenue Market Share by Manufacturers (2014-2019)
      • 3.1.3 Global CRM Analytics Market Concentration Ratio (CR5 and HHI)
    • 3.2 CRM Analytics Key Players Head office and Area Served
    • 3.3 Key Players CRM Analytics Product/Solution/Service
    • 3.4 Date of Enter into CRM Analytics Market
    • 3.5 Mergers & Acquisitions, Expansion Plans

    4 Breakdown Data by Type and Application

    • 4.1 Global CRM Analytics Market Size by Type (2014-2019)
    • 4.2 Global CRM Analytics Market Size by Application (2014-2019)

    5 United States

    • 5.1 United States CRM Analytics Market Size (2014-2019)
    • 5.2 CRM Analytics Key Players in United States
    • 5.3 United States CRM Analytics Market Size by Type
    • 5.4 United States CRM Analytics Market Size by Application

    6 Europe

    • 6.1 Europe CRM Analytics Market Size (2014-2019)
    • 6.2 CRM Analytics Key Players in Europe
    • 6.3 Europe CRM Analytics Market Size by Type
    • 6.4 Europe CRM Analytics Market Size by Application

    7 China

    • 7.1 China CRM Analytics Market Size (2014-2019)
    • 7.2 CRM Analytics Key Players in China
    • 7.3 China CRM Analytics Market Size by Type
    • 7.4 China CRM Analytics Market Size by Application

    8 Japan

    • 8.1 Japan CRM Analytics Market Size (2014-2019)
    • 8.2 CRM Analytics Key Players in Japan
    • 8.3 Japan CRM Analytics Market Size by Type
    • 8.4 Japan CRM Analytics Market Size by Application

    9 Southeast Asia

    • 9.1 Southeast Asia CRM Analytics Market Size (2014-2019)
    • 9.2 CRM Analytics Key Players in Southeast Asia
    • 9.3 Southeast Asia CRM Analytics Market Size by Type
    • 9.4 Southeast Asia CRM Analytics Market Size by Application

    10 India

    • 10.1 India CRM Analytics Market Size (2014-2019)
    • 10.2 CRM Analytics Key Players in India
    • 10.3 India CRM Analytics Market Size by Type
    • 10.4 India CRM Analytics Market Size by Application

    11 Central & South America

    • 11.1 Central & South America CRM Analytics Market Size (2014-2019)
    • 11.2 CRM Analytics Key Players in Central & South America
    • 11.3 Central & South America CRM Analytics Market Size by Type
    • 11.4 Central & South America CRM Analytics Market Size by Application

    12 International Players Profiles

    • 12.1 Oracle Corporation
      • 12.1.1 Oracle Corporation Company Details
      • 12.1.2 Company Description and Business Overview
      • 12.1.3 CRM Analytics Introduction
      • 12.1.4 Oracle Corporation Revenue in CRM Analytics Business (2014-2019)
      • 12.1.5 Oracle Corporation Recent Development
    • 12.2 SAP SE
      • 12.2.1 SAP SE Company Details
      • 12.2.2 Company Description and Business Overview
      • 12.2.3 CRM Analytics Introduction
      • 12.2.4 SAP SE Revenue in CRM Analytics Business (2014-2019)
      • 12.2.5 SAP SE Recent Development
    • 12.3 International Business Machines Corporation
      • 12.3.1 International Business Machines Corporation Company Details
      • 12.3.2 Company Description and Business Overview
      • 12.3.3 CRM Analytics Introduction
      • 12.3.4 International Business Machines Corporation Revenue in CRM Analytics Business (2014-2019)
      • 12.3.5 International Business Machines Corporation Recent Development
    • 12.4 Microsoft Corporation
      • 12.4.1 Microsoft Corporation Company Details
      • 12.4.2 Company Description and Business Overview
      • 12.4.3 CRM Analytics Introduction
      • 12.4.4 Microsoft Corporation Revenue in CRM Analytics Business (2014-2019)
      • 12.4.5 Microsoft Corporation Recent Development
    • 12.5 SAS Institute, Inc.
      • 12.5.1 SAS Institute, Inc. Company Details
      • 12.5.2 Company Description and Business Overview
      • 12.5.3 CRM Analytics Introduction
      • 12.5.4 SAS Institute, Inc. Revenue in CRM Analytics Business (2014-2019)
      • 12.5.5 SAS Institute, Inc. Recent Development
    • 12.6 Accenture PLC
      • 12.6.1 Accenture PLC Company Details
      • 12.6.2 Company Description and Business Overview
      • 12.6.3 CRM Analytics Introduction
      • 12.6.4 Accenture PLC Revenue in CRM Analytics Business (2014-2019)
      • 12.6.5 Accenture PLC Recent Development
    • 12.7 Infor
      • 12.7.1 Infor Company Details
      • 12.7.2 Company Description and Business Overview
      • 12.7.3 CRM Analytics Introduction
      • 12.7.4 Infor Revenue in CRM Analytics Business (2014-2019)
      • 12.7.5 Infor Recent Development
    • 12.8 Teradata
      • 12.8.1 Teradata Company Details
      • 12.8.2 Company Description and Business Overview
      • 12.8.3 CRM Analytics Introduction
      • 12.8.4 Teradata Revenue in CRM Analytics Business (2014-2019)
      • 12.8.5 Teradata Recent Development
    • 12.9 Angoss Software Corporation
      • 12.9.1 Angoss Software Corporation Company Details
      • 12.9.2 Company Description and Business Overview
      • 12.9.3 CRM Analytics Introduction
      • 12.9.4 Angoss Software Corporation Revenue in CRM Analytics Business (2014-2019)
      • 12.9.5 Angoss Software Corporation Recent Development
    • 12.10 Salesforce
      • 12.10.1 Salesforce Company Details
      • 12.10.2 Company Description and Business Overview
      • 12.10.3 CRM Analytics Introduction
      • 12.10.4 Salesforce Revenue in CRM Analytics Business (2014-2019)
      • 12.10.5 Salesforce Recent Development

    13 Market Forecast 2019-2025

    • 13.1 Market Size Forecast by Regions
    • 13.2 United States
    • 13.3 Europe
    • 13.4 China
    • 13.5 Japan
    • 13.6 Southeast Asia
    • 13.7 India
    • 13.8 Central & South America
    • 13.9 Market Size Forecast by Product (2019-2025)
    • 13.10 Market Size Forecast by Application (2019-2025)

    14 Analyst's Viewpoints/Conclusions

      15 Appendix

      • 15.1 Research Methodology
        • 15.1.1 Methodology/Research Approach
          • 15.1.1.1 Research Programs/Design
          • 15.1.1.2 Market Size Estimation
          • 12.1.1.3 Market Breakdown and Data Triangulation
        • 15.1.2 Data Source
          • 15.1.2.1 Secondary Sources
          • 15.1.2.2 Primary Sources
      • 15.2 Disclaimer

      The CRM analytics solutions help the company to analyses the marketing, sales and service performance. Thus, it is a smart analysis of the customer information across the organization to enhance the ROI by reducing the operation cost. IT provides 360-degree view of real-time insights to the entire organizations in order help them to know about its customer and have fact-based actions.
      This analytics solution enables the organizations to identify opportunities to cross-sell, up-sell, and improve customer satisfaction. Thus, the CRM analytics solution offers easy access to the information over the analytical dashboard which sorts thousands of data points to have right information’s about its customers.
      In 2018, the global CRM Analytics market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of 10.6% during 2019-2025.

      This report focuses on the global CRM Analytics status, future forecast, growth opportunity, key market and key players. The study objectives are to present the CRM Analytics development in United States, Europe and China.

      The key players covered in this study
      Oracle Corporation
      SAP SE
      International Business Machines Corporation
      Microsoft Corporation
      SAS Institute, Inc.
      Accenture PLC
      Infor
      Teradata
      Angoss Software Corporation
      Salesforce

      Market segment by Type, the product can be split into
      Sales Analytics
      Customer Analytics
      Contact Center Analytics
      Marketing Analytics
      Web & Social Media Analytics

      Market segment by Application, split into
      Large Enterprises
      Small and Medium Businesses

      Market segment by Regions/Countries, this report covers
      United States
      Europe
      China
      Japan
      Southeast Asia
      India
      Central & South America

      The study objectives of this report are:
      To analyze global CRM Analytics status, future forecast, growth opportunity, key market and key players.
      To present the CRM Analytics development in United States, Europe and China.
      To strategically profile the key players and comprehensively analyze their development plan and strategies.
      To define, describe and forecast the market by product type, market and key regions.

      In this study, the years considered to estimate the market size of CRM Analytics are as follows:
      History Year: 2014-2018
      Base Year: 2018
      Estimated Year: 2019
      Forecast Year 2019 to 2025
      For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.


      Summary:
      Get latest Market Research Reports on CRM Analytics . Industry analysis & Market Report on CRM Analytics is a syndicated market report, published as Global CRM Analytics Market Size, Status and Forecast 2019-2025. It is complete Research Study and Industry Analysis of CRM Analytics market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.


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