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Dynamics in Post-pandemic Global Voice Analytics Industry: Supply and Demand, Markets and Prices 2021-2027

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Table of Contents

    1 Product Introduction and Overview

    • 1.1 Product Definition
    • 1.2 Product Specification
    • 1.3 Global Market Overview
      • 1.3.1 Global Voice Analytics Market Status and Forecast (2016-2027)
      • 1.3.2 Global Voice Analytics Sales Value CAGR by Region
    • 1.4 Market Drivers, Inhibitors
      • 1.4.1 Market Drivers
      • 1.4.2 Market Inhibitors
      • 1.4.3 COVID-19 Impact Analysis

    2 Global Voice Analytics Supply by Company

    • 2.1 Global Voice Analytics Sales Value by Company
    • 2.2 Voice Analytics Sales Area of Main Manufacturers
    • 2.3 Trend of Concentration Rate

    3 Global and Regional Voice Analytics Market Status by Category

    • 3.1 Voice Analytics Category Introduction
      • 3.1.1 Cloud
      • 3.1.2 On-Premises
    • 3.2 Global Voice Analytics Market by Category
    • 3.3 North America: by Category
    • 3.4 Europe: by Category
    • 3.5 Asia Pacific: by Category
    • 3.6 Central & South America: by Category
    • 3.7 Middle East & Africa: by Category

    4 Global and Regional Voice Analytics Market Status by End User/Segment

    • 4.1 Voice Analytics Segment by End User/Segment
      • 4.1.1 Sentiment Analysis
      • 4.1.2 Sales & Marketing
      • 4.1.3 Risk & Fraud Detection
      • 4.1.4 Call Monitoring
      • 4.1.5 Others
    • 4.2 Global Voice Analytics Market by End User/Segment
    • 4.3 North America: by End User/Segment
    • 4.4 Europe: by End User/Segment
    • 4.5 Asia Pacific: by End User/Segment
    • 4.6 Central & South America: by End User/Segment
    • 4.7 Middle East & Africa: by End User/Segment

    5 Global Voice Analytics Market Status by Region

    • 5.1 Global Voice Analytics Market by Region
    • 5.2 North America Voice Analytics Market Status
    • 5.3 Europe Voice Analytics Market Status
    • 5.4 Asia Pacific Voice Analytics Market Status
    • 5.5 Central & South America Voice Analytics Market Status
    • 5.6 Middle East & Africa Voice Analytics Market Status

    6 North America Voice Analytics Market Status

    • 6.1 North America Voice Analytics Market by Country
    • 6.2 United States
    • 6.3 Canada
    • 6.4 Mexico

    7 Europe Voice Analytics Market Status

    • 7.1 Europe Voice Analytics Market by Country
    • 7.2 Germany
    • 7.3 France
    • 7.4 UK
    • 7.5 Italy
    • 7.6 Russia
    • 7.7 Spain

    8 Asia Pacific Voice Analytics Market Status

    • 8.1 Asia Pacific Voice Analytics Market by Country
    • 8.2 China
    • 8.3 Japan
    • 8.4 Korea
    • 8.5 Southeast Asia
    • 8.6 India
    • 8.7 Australasia

    9 Central & South America Voice Analytics Market Status

    • 9.1 Central & South America Voice Analytics Market by Country
    • 9.2 Brazil
    • 9.3 Argentina
    • 9.4 Colombia

    10 Middle East & Africa Voice Analytics Market Status

    • 10.1 Middle East & Africa Voice Analytics Market by Country
    • 10.2 Iran
    • 10.3 Israel
    • 10.4 Turkey
    • 10.5 South Africa
    • 10.8 Saudi Arabia

    11 Major Downstream Customers Analysis

    • 11.1 Customer One Analysis
    • 11.2 Customer Two Analysis
    • 11.3 Customer Three Analysis
    • 11.4 Customer Four Analysis

    12 Global Voice Analytics Market Forecast by Category and by End User/Segment

    • 12.1 Global Voice Analytics Sales Value Forecast (2022-2027)
    • 12.2 Global Voice Analytics Forecast by Category
    • 12.3 Global Voice Analytics Forecast by End User/Segment

    13 Global Voice Analytics Market Forecast by Region/Country

    • 13.1 Global Voice Analytics Market Forecast by Region (2022-2027)
    • 13.2 North America Market Forecast
    • 13.3 Europe Market Forecast
    • 13.4 Asia Pacific Market Forecast
    • 13.5 Central & South America Market Forecast
    • 13.6 Middle East & Africa Market Forecast

    14 Key Participants Company Information

    • 14.1 VoiceBase
      • 14.1.1 Company Information
      • 14.1.2 Voice Analytics Product Introduction
      • 14.1.3 VoiceBase Voice Analytics Sales Value, Gross Margin and Global Share (2019-2021)
      • 14.1.4 SWOT Analysis
    • 14.2 Verint Systems
      • 14.2.1 Company Information
      • 14.2.2 Voice Analytics Product Introduction
      • 14.2.3 Verint Systems Voice Analytics Sales Value, Gross Margin and Global Share (2019-2021)
      • 14.2.4 SWOT Analysis
    • 14.3 Uniphore
      • 14.3.1 Company Information
      • 14.3.2 Voice Analytics Product Introduction
      • 14.3.3 Uniphore Voice Analytics Sales Value, Gross Margin and Global Share (2019-2021)
      • 14.3.4 SWOT Analysis
    • 14.4 ThoughtSpot
      • 14.4.1 Company Information
      • 14.4.2 Voice Analytics Product Introduction
      • 14.4.3 ThoughtSpot Voice Analytics Sales Value, Gross Margin and Global Share (2019-2021)
      • 14.4.4 SWOT Analysis
    • 14.5 Talkdesk
      • 14.5.1 Company Information
      • 14.5.2 Voice Analytics Product Introduction
      • 14.5.3 Talkdesk Voice Analytics Sales Value, Gross Margin and Global Share (2019-2021)
      • 14.5.4 SWOT Analysis
    • 14.6 RankMiner
      • 14.6.1 Company Information
      • 14.6.2 Voice Analytics Product Introduction
      • 14.6.3 RankMiner Voice Analytics Sales Value, Gross Margin and Global Share (2019-2021)
      • 14.6.4 SWOT Analysis
    • 14.7 NICE
      • 14.7.1 Company Information
      • 14.7.2 Voice Analytics Product Introduction
      • 14.7.3 NICE Voice Analytics Sales Value, Gross Margin and Global Share (2019-2021)
      • 14.7.4 SWOT Analysis
    • 14.8 Calabrio
      • 14.8.1 Company Information
      • 14.8.2 Voice Analytics Product Introduction
      • 14.8.3 Calabrio Voice Analytics Sales Value, Gross Margin and Global Share (2019-2021)
      • 14.8.4 SWOT Analysis
    • 14.9 Beyond Verbal
      • 14.9.1 Company Information
      • 14.9.2 Voice Analytics Product Introduction
      • 14.9.3 Beyond Verbal Voice Analytics Sales Value, Gross Margin and Global Share (2019-2021)
      • 14.9.4 SWOT Analysis
    • 14.10 Avaya
      • 14.10.1 Company Information
      • 14.10.2 Voice Analytics Product Introduction
      • 14.10.3 Avaya Voice Analytics Sales Value, Gross Margin and Global Share (2019-2021)
      • 14.10.4 SWOT Analysis

    15 Conclusion

      16 Methodology

      Covid-19 has impacted the supply and demand status for many industries along the supply chain. In this report a comprehensive analysis of current global Voice Analytics market in terms of demand and supply environment is provided, as well as price trend currently and in the next few years. Global leading players are profiled with their revenue, market share, profit margin, major product portfolio and SWOT analysis. This report also includes global and regional market size and forecast, major product development trend and typical downstream segment scenario, under the context of market drivers and inhibitors analysis. According to this survey, the global Voice Analytics market is estimated to have reached $ xx million in 2020, and projected to grow at a CAGR of xx% to $ xx million in 2027.

      Segmented by Category
      Cloud
      On-Premises

      Segmented by End User/Segment
      Sentiment Analysis
      Sales & Marketing
      Risk & Fraud Detection
      Call Monitoring
      Others

      Segmented by Country
      North America
      United States
      Canada
      Mexico
      Europe
      Germany
      France
      UK
      Italy
      Russia
      Spain
      Asia Pacific
      China
      Japan
      Korea
      Southeast Asia
      India
      Australasia
      Central & South America
      Brazil
      Argentina
      Colombia
      Middle East & Africa
      Iran
      Israel
      Turkey
      South Africa
      Saudi Arabia

      Key manufacturers included in this survey
      VoiceBase
      Verint Systems
      Uniphore
      ThoughtSpot
      Talkdesk
      RankMiner
      NICE
      Calabrio
      Beyond Verbal
      Avaya
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