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Global Technical Support Outsourcing Market Size, Status and Forecast 2019-2025

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1 Report Overview

  • 1.1 Study Scope
  • 1.2 Key Market Segments
  • 1.3 Players Covered: Ranking by Technical Support Outsourcing Revenue
  • 1.4 Market by Type
    • 1.4.1 Global Technical Support Outsourcing Market Size Growth Rate by Type: 2020 VS 2026
    • 1.4.2 Pre-Sales Support Service
    • 1.4.3 Post-Sale Support Service
    • 1.4.4 Managed Technical Support Service
    • 1.4.5 Enterprise Technical Helpdesk Services
  • 1.5 Market by Application
    • 1.5.1 Global Technical Support Outsourcing Market Share by Application: 2020 VS 2026
    • 1.5.2 Information Technology
    • 1.5.3 Finance
    • 1.5.4 Human Capital
    • 1.5.5 Production & Manufacturing
    • 1.5.6 Telecommunication
    • 1.5.7 Automotive
    • 1.5.8 Energy & Utilities
    • 1.5.9 Education
    • 1.5.10 Media & Entertainment
  • 1.6 Study Objectives
  • 1.7 Years Considered

2 Global Growth Trends

  • 2.1 Global Technical Support Outsourcing Market Perspective (2015-2026)
  • 2.2 Global Technical Support Outsourcing Growth Trends by Regions
    • 2.2.1 Technical Support Outsourcing Market Size by Regions: 2015 VS 2020 VS 2026
    • 2.2.2 Technical Support Outsourcing Historic Market Share by Regions (2015-2020)
    • 2.2.3 Technical Support Outsourcing Forecasted Market Size by Regions (2021-2026)
  • 2.3 Industry Trends and Growth Strategy
    • 2.3.1 Market Top Trends
    • 2.3.2 Market Drivers
    • 2.3.3 Market Challenges
    • 2.3.4 Porter’s Five Forces Analysis
    • 2.3.5 Technical Support Outsourcing Market Growth Strategy
    • 2.3.6 Primary Interviews with Key Technical Support Outsourcing Players (Opinion Leaders)

3 Competition Landscape by Key Players

  • 3.1 Global Top Technical Support Outsourcing Players by Market Size
    • 3.1.1 Global Top Technical Support Outsourcing Players by Revenue (2015-2020)
    • 3.1.2 Global Technical Support Outsourcing Revenue Market Share by Players (2015-2020)
    • 3.1.3 Global Technical Support Outsourcing Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
  • 3.2 Global Technical Support Outsourcing Market Concentration Ratio
    • 3.2.1 Global Technical Support Outsourcing Market Concentration Ratio (CR5 and HHI)
    • 3.2.2 Global Top 10 and Top 5 Companies by Technical Support Outsourcing Revenue in 2019
  • 3.3 Technical Support Outsourcing Key Players Head office and Area Served
  • 3.4 Key Players Technical Support Outsourcing Product Solution and Service
  • 3.5 Date of Enter into Technical Support Outsourcing Market
  • 3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)

  • 4.1 Global Technical Support Outsourcing Historic Market Size by Type (2015-2020)
  • 4.2 Global Technical Support Outsourcing Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)

  • 5.1 Global Technical Support Outsourcing Market Size by Application (2015-2020)
  • 5.2 Global Technical Support Outsourcing Forecasted Market Size by Application (2021-2026)

6 North America

  • 6.1 North America Technical Support Outsourcing Market Size (2015-2020)
  • 6.2 Technical Support Outsourcing Key Players in North America (2019-2020)
  • 6.3 North America Technical Support Outsourcing Market Size by Type (2015-2020)
  • 6.4 North America Technical Support Outsourcing Market Size by Application (2015-2020)

7 Europe

  • 7.1 Europe Technical Support Outsourcing Market Size (2015-2020)
  • 7.2 Technical Support Outsourcing Key Players in Europe (2019-2020)
  • 7.3 Europe Technical Support Outsourcing Market Size by Type (2015-2020)
  • 7.4 Europe Technical Support Outsourcing Market Size by Application (2015-2020)

8 China

  • 8.1 China Technical Support Outsourcing Market Size (2015-2020)
  • 8.2 Technical Support Outsourcing Key Players in China (2019-2020)
  • 8.3 China Technical Support Outsourcing Market Size by Type (2015-2020)
  • 8.4 China Technical Support Outsourcing Market Size by Application (2015-2020)

9 Japan

  • 9.1 Japan Technical Support Outsourcing Market Size (2015-2020)
  • 9.2 Technical Support Outsourcing Key Players in Japan (2019-2020)
  • 9.3 Japan Technical Support Outsourcing Market Size by Type (2015-2020)
  • 9.4 Japan Technical Support Outsourcing Market Size by Application (2015-2020)

10 Southeast Asia

  • 10.1 Southeast Asia Technical Support Outsourcing Market Size (2015-2020)
  • 10.2 Technical Support Outsourcing Key Players in Southeast Asia (2019-2020)
  • 10.3 Southeast Asia Technical Support Outsourcing Market Size by Type (2015-2020)
  • 10.4 Southeast Asia Technical Support Outsourcing Market Size by Application (2015-2020)

11 India

  • 11.1 India Technical Support Outsourcing Market Size (2015-2020)
  • 11.2 Technical Support Outsourcing Key Players in India (2019-2020)
  • 11.3 India Technical Support Outsourcing Market Size by Type (2015-2020)
  • 11.4 India Technical Support Outsourcing Market Size by Application (2015-2020)

12 Central & South America

  • 12.1 Central & South America Technical Support Outsourcing Market Size (2015-2020)
  • 12.2 Technical Support Outsourcing Key Players in Central & South America (2019-2020)
  • 12.3 Central & South America Technical Support Outsourcing Market Size by Type (2015-2020)
  • 12.4 Central & South America Technical Support Outsourcing Market Size by Application (2015-2020)

13 Key Players Profiles

  • 13.1 Accenture
    • 13.1.1 Accenture Company Details
    • 13.1.2 Accenture Business Overview
    • 13.1.3 Accenture Technical Support Outsourcing Introduction
    • 13.1.4 Accenture Revenue in Technical Support Outsourcing Business (2015-2020))
    • 13.1.5 Accenture Recent Development
  • 13.2 Collabera
    • 13.2.1 Collabera Company Details
    • 13.2.2 Collabera Business Overview
    • 13.2.3 Collabera Technical Support Outsourcing Introduction
    • 13.2.4 Collabera Revenue in Technical Support Outsourcing Business (2015-2020)
    • 13.2.5 Collabera Recent Development
  • 13.3 Genpact
    • 13.3.1 Genpact Company Details
    • 13.3.2 Genpact Business Overview
    • 13.3.3 Genpact Technical Support Outsourcing Introduction
    • 13.3.4 Genpact Revenue in Technical Support Outsourcing Business (2015-2020)
    • 13.3.5 Genpact Recent Development
  • 13.4 HCL Technologies
    • 13.4.1 HCL Technologies Company Details
    • 13.4.2 HCL Technologies Business Overview
    • 13.4.3 HCL Technologies Technical Support Outsourcing Introduction
    • 13.4.4 HCL Technologies Revenue in Technical Support Outsourcing Business (2015-2020)
    • 13.4.5 HCL Technologies Recent Development
  • 13.5 Infosys
    • 13.5.1 Infosys Company Details
    • 13.5.2 Infosys Business Overview
    • 13.5.3 Infosys Technical Support Outsourcing Introduction
    • 13.5.4 Infosys Revenue in Technical Support Outsourcing Business (2015-2020)
    • 13.5.5 Infosys Recent Development

14 Analyst's Viewpoints/Conclusions

    15 Appendix

    • 15.1 Research Methodology
      • 15.1.1 Methodology/Research Approach
      • 15.1.2 Data Source
    • 15.2 Disclaimer

    Technical Support Outsourcing market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Technical Support Outsourcing market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.

    The key players covered in this study
    Accenture
    Collabera
    Genpact
    HCL Technologies
    Infosys
    ...

    Market segment by Type, the product can be split into
    Pre-Sales Support Service
    Post-Sale Support Service
    Managed Technical Support Service
    Enterprise Technical Helpdesk Services
    Market segment by Application, split into
    Information Technology
    Finance
    Human Capital
    Production & Manufacturing
    Telecommunication
    Automotive
    Energy & Utilities
    Education
    Media & Entertainment

    Market segment by Regions/Countries, this report covers
    North America
    Europe
    China
    Japan
    Southeast Asia
    India
    Central & South America

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