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Global Speech Analytics Market Size, Status and Forecast 2020-2026

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1 Report Overview

  • 1.1 Study Scope
  • 1.2 Key Market Segments
  • 1.3 Players Covered: Ranking by Speech Analytics Revenue
  • 1.4 Market by Type
    • 1.4.1 Global Speech Analytics Market Size Growth Rate by Type: 2020 VS 2026
    • 1.4.2 On-Remise
    • 1.4.3 Cloud
  • 1.5 Market by Application
    • 1.5.1 Global Speech Analytics Market Share by Application: 2020 VS 2026
    • 1.5.2 Telecom
    • 1.5.3 IT
    • 1.5.4 Outsourcing
    • 1.5.5 Others
  • 1.6 Study Objectives
  • 1.7 Years Considered

2 Global Growth Trends

  • 2.1 Global Speech Analytics Market Perspective (2015-2026)
  • 2.2 Global Speech Analytics Growth Trends by Regions
    • 2.2.1 Speech Analytics Market Size by Regions: 2015 VS 2020 VS 2026
    • 2.2.2 Speech Analytics Historic Market Share by Regions (2015-2020)
    • 2.2.3 Speech Analytics Forecasted Market Size by Regions (2021-2026)
  • 2.3 Industry Trends and Growth Strategy
    • 2.3.1 Market Top Trends
    • 2.3.2 Market Drivers
    • 2.3.3 Market Challenges
    • 2.3.4 Porter’s Five Forces Analysis
    • 2.3.5 Speech Analytics Market Growth Strategy
    • 2.3.6 Primary Interviews with Key Speech Analytics Players (Opinion Leaders)

3 Competition Landscape by Key Players

  • 3.1 Global Top Speech Analytics Players by Market Size
    • 3.1.1 Global Top Speech Analytics Players by Revenue (2015-2020)
    • 3.1.2 Global Speech Analytics Revenue Market Share by Players (2015-2020)
    • 3.1.3 Global Speech Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
  • 3.2 Global Speech Analytics Market Concentration Ratio
    • 3.2.1 Global Speech Analytics Market Concentration Ratio (CR5 and HHI)
    • 3.2.2 Global Top 10 and Top 5 Companies by Speech Analytics Revenue in 2019
  • 3.3 Speech Analytics Key Players Head office and Area Served
  • 3.4 Key Players Speech Analytics Product Solution and Service
  • 3.5 Date of Enter into Speech Analytics Market
  • 3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)

  • 4.1 Global Speech Analytics Historic Market Size by Type (2015-2020)
  • 4.2 Global Speech Analytics Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)

  • 5.1 Global Speech Analytics Market Size by Application (2015-2020)
  • 5.2 Global Speech Analytics Forecasted Market Size by Application (2021-2026)

6 North America

  • 6.1 North America Speech Analytics Market Size (2015-2020)
  • 6.2 Speech Analytics Key Players in North America (2019-2020)
  • 6.3 North America Speech Analytics Market Size by Type (2015-2020)
  • 6.4 North America Speech Analytics Market Size by Application (2015-2020)

7 Europe

  • 7.1 Europe Speech Analytics Market Size (2015-2020)
  • 7.2 Speech Analytics Key Players in Europe (2019-2020)
  • 7.3 Europe Speech Analytics Market Size by Type (2015-2020)
  • 7.4 Europe Speech Analytics Market Size by Application (2015-2020)

8 China

  • 8.1 China Speech Analytics Market Size (2015-2020)
  • 8.2 Speech Analytics Key Players in China (2019-2020)
  • 8.3 China Speech Analytics Market Size by Type (2015-2020)
  • 8.4 China Speech Analytics Market Size by Application (2015-2020)

9 Japan

  • 9.1 Japan Speech Analytics Market Size (2015-2020)
  • 9.2 Speech Analytics Key Players in Japan (2019-2020)
  • 9.3 Japan Speech Analytics Market Size by Type (2015-2020)
  • 9.4 Japan Speech Analytics Market Size by Application (2015-2020)

10 Southeast Asia

  • 10.1 Southeast Asia Speech Analytics Market Size (2015-2020)
  • 10.2 Speech Analytics Key Players in Southeast Asia (2019-2020)
  • 10.3 Southeast Asia Speech Analytics Market Size by Type (2015-2020)
  • 10.4 Southeast Asia Speech Analytics Market Size by Application (2015-2020)

11 India

  • 11.1 India Speech Analytics Market Size (2015-2020)
  • 11.2 Speech Analytics Key Players in India (2019-2020)
  • 11.3 India Speech Analytics Market Size by Type (2015-2020)
  • 11.4 India Speech Analytics Market Size by Application (2015-2020)

12 Central & South America

  • 12.1 Central & South America Speech Analytics Market Size (2015-2020)
  • 12.2 Speech Analytics Key Players in Central & South America (2019-2020)
  • 12.3 Central & South America Speech Analytics Market Size by Type (2015-2020)
  • 12.4 Central & South America Speech Analytics Market Size by Application (2015-2020)

13 Key Players Profiles

  • 13.1 Interactive Intelligence Group
    • 13.1.1 Interactive Intelligence Group Company Details
    • 13.1.2 Interactive Intelligence Group Business Overview
    • 13.1.3 Interactive Intelligence Group Speech Analytics Introduction
    • 13.1.4 Interactive Intelligence Group Revenue in Speech Analytics Business (2015-2020))
    • 13.1.5 Interactive Intelligence Group Recent Development
  • 13.2 NICE Systems
    • 13.2.1 NICE Systems Company Details
    • 13.2.2 NICE Systems Business Overview
    • 13.2.3 NICE Systems Speech Analytics Introduction
    • 13.2.4 NICE Systems Revenue in Speech Analytics Business (2015-2020)
    • 13.2.5 NICE Systems Recent Development
  • 13.3 Verint Systems
    • 13.3.1 Verint Systems Company Details
    • 13.3.2 Verint Systems Business Overview
    • 13.3.3 Verint Systems Speech Analytics Introduction
    • 13.3.4 Verint Systems Revenue in Speech Analytics Business (2015-2020)
    • 13.3.5 Verint Systems Recent Development
  • 13.4 Avaya
    • 13.4.1 Avaya Company Details
    • 13.4.2 Avaya Business Overview
    • 13.4.3 Avaya Speech Analytics Introduction
    • 13.4.4 Avaya Revenue in Speech Analytics Business (2015-2020)
    • 13.4.5 Avaya Recent Development
  • 13.5 Genesys
    • 13.5.1 Genesys Company Details
    • 13.5.2 Genesys Business Overview
    • 13.5.3 Genesys Speech Analytics Introduction
    • 13.5.4 Genesys Revenue in Speech Analytics Business (2015-2020)
    • 13.5.5 Genesys Recent Development
  • 13.6 Hewlett-Packard Enterprise
    • 13.6.1 Hewlett-Packard Enterprise Company Details
    • 13.6.2 Hewlett-Packard Enterprise Business Overview
    • 13.6.3 Hewlett-Packard Enterprise Speech Analytics Introduction
    • 13.6.4 Hewlett-Packard Enterprise Revenue in Speech Analytics Business (2015-2020)
    • 13.6.5 Hewlett-Packard Enterprise Recent Development
  • 13.7 inContact
    • 13.7.1 inContact Company Details
    • 13.7.2 inContact Business Overview
    • 13.7.3 inContact Speech Analytics Introduction
    • 13.7.4 inContact Revenue in Speech Analytics Business (2015-2020)
    • 13.7.5 inContact Recent Development
  • 13.8 Calabrio
    • 13.8.1 Calabrio Company Details
    • 13.8.2 Calabrio Business Overview
    • 13.8.3 Calabrio Speech Analytics Introduction
    • 13.8.4 Calabrio Revenue in Speech Analytics Business (2015-2020)
    • 13.8.5 Calabrio Recent Development
  • 13.9 CallMiner
    • 13.9.1 CallMiner Company Details
    • 13.9.2 CallMiner Business Overview
    • 13.9.3 CallMiner Speech Analytics Introduction
    • 13.9.4 CallMiner Revenue in Speech Analytics Business (2015-2020)
    • 13.9.5 CallMiner Recent Development
  • 13.10 ClaraBridge
    • 13.10.1 ClaraBridge Company Details
    • 13.10.2 ClaraBridge Business Overview
    • 13.10.3 ClaraBridge Speech Analytics Introduction
    • 13.10.4 ClaraBridge Revenue in Speech Analytics Business (2015-2020)
    • 13.10.5 ClaraBridge Recent Development

14 Analyst's Viewpoints/Conclusions

    15 Appendix

    • 15.1 Research Methodology
      • 15.1.1 Methodology/Research Approach
      • 15.1.2 Data Source
    • 15.2 Disclaimer

    Speech Analytics market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Speech Analytics market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.

    The key players covered in this study
    Interactive Intelligence Group
    NICE Systems
    Verint Systems
    Avaya
    Genesys
    Hewlett-Packard Enterprise
    inContact
    Calabrio
    CallMiner
    ClaraBridge

    Market segment by Type, the product can be split into
    On-Remise
    Cloud
    Market segment by Application, split into
    Telecom
    IT
    Outsourcing
    Others

    Market segment by Regions/Countries, this report covers
    North America
    Europe
    China
    Japan
    Southeast Asia
    India
    Central & South America

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