Report Detail

Service & Software Global Social CRM Tools Market 2019 by Company, Regions, Type and Application, Forecast to 2024

  • RnM3609578
  • |
  • 22 July, 2019
  • |
  • Global
  • |
  • 102 Pages
  • |
  • GIR (Global Info Research)
  • |
  • Service & Software

Social CRM combines the capabilities of social media management with traditional customer relationship management (CRM) software to help brands better engage their customers.

Scope of the Report:
Main features of Social CRM Tools include sales and marketing support, campaign support, peer to peer interaction, service centre enhancement, etc.
The global Social CRM Tools market is valued at xx million USD in 2018 and is expected to reach xx million USD by the end of 2024, growing at a CAGR of xx% between 2019 and 2024.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Social CRM Tools.
Europe also play important roles in global market, with market size of xx million USD in 2019 and will be xx million USD in 2024, with a CAGR of xx%.
This report studies the Social CRM Tools market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Social CRM Tools market by product type and applications/end industries.

Market Segment by Companies, this report covers
Mitchell 1
Continuon
Acidaes Solutions
Oracle
Locobuzz Solutions
Sendible
Napoleon

Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Market Segment by Type, covers
Monthly Subscription
Annual Subscription
One-time License

Market Segment by Applications, can be divided into
SME (Small and Medium Enterprises)
Large Enterprise


Table of Contents

    1 Social CRM Tools Market Overview

    • 1.1 Product Overview and Scope of Social CRM Tools
    • 1.2 Classification of Social CRM Tools by Types
      • 1.2.1 Global Social CRM Tools Revenue Comparison by Types (2019-2024)
      • 1.2.2 Global Social CRM Tools Revenue Market Share by Types in 2018
      • 1.2.3 Monthly Subscription
      • 1.2.4 Annual Subscription
      • 1.2.5 One-time License
    • 1.3 Global Social CRM Tools Market by Application
      • 1.3.1 Global Social CRM Tools Market Size and Market Share Comparison by Applications (2014-2024)
      • 1.3.2 SME (Small and Medium Enterprises)
      • 1.3.3 Large Enterprise
    • 1.4 Global Social CRM Tools Market by Regions
      • 1.4.1 Global Social CRM Tools Market Size (Million USD) Comparison by Regions (2014-2024)
      • 1.4.1 North America (USA, Canada and Mexico) Social CRM Tools Status and Prospect (2014-2024)
      • 1.4.2 Europe (Germany, France, UK, Russia and Italy) Social CRM Tools Status and Prospect (2014-2024)
      • 1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Social CRM Tools Status and Prospect (2014-2024)
      • 1.4.4 South America (Brazil, Argentina, Colombia) Social CRM Tools Status and Prospect (2014-2024)
      • 1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Social CRM Tools Status and Prospect (2014-2024)
    • 1.5 Global Market Size of Social CRM Tools (2014-2024)

    2 Company Profiles

    • 2.1 Mitchell 1
      • 2.1.1 Business Overview
      • 2.1.2 Social CRM Tools Type and Applications
        • 2.1.2.1 Product A
        • 2.1.2.2 Product B
      • 2.1.3 Mitchell 1 Social CRM Tools Revenue, Gross Margin and Market Share (2017-2018)
    • 2.2 Continuon
      • 2.2.1 Business Overview
      • 2.2.2 Social CRM Tools Type and Applications
        • 2.2.2.1 Product A
        • 2.2.2.2 Product B
      • 2.2.3 Continuon Social CRM Tools Revenue, Gross Margin and Market Share (2017-2018)
    • 2.3 Acidaes Solutions
      • 2.3.1 Business Overview
      • 2.3.2 Social CRM Tools Type and Applications
        • 2.3.2.1 Product A
        • 2.3.2.2 Product B
      • 2.3.3 Acidaes Solutions Social CRM Tools Revenue, Gross Margin and Market Share (2017-2018)
    • 2.4 Oracle
      • 2.4.1 Business Overview
      • 2.4.2 Social CRM Tools Type and Applications
        • 2.4.2.1 Product A
        • 2.4.2.2 Product B
      • 2.4.3 Oracle Social CRM Tools Revenue, Gross Margin and Market Share (2017-2018)
    • 2.5 Locobuzz Solutions
      • 2.5.1 Business Overview
      • 2.5.2 Social CRM Tools Type and Applications
        • 2.5.2.1 Product A
        • 2.5.2.2 Product B
      • 2.5.3 Locobuzz Solutions Social CRM Tools Revenue, Gross Margin and Market Share (2017-2018)
    • 2.6 Sendible
      • 2.6.1 Business Overview
      • 2.6.2 Social CRM Tools Type and Applications
        • 2.6.2.1 Product A
        • 2.6.2.2 Product B
      • 2.6.3 Sendible Social CRM Tools Revenue, Gross Margin and Market Share (2017-2018)
    • 2.7 Napoleon
      • 2.7.1 Business Overview
      • 2.7.2 Social CRM Tools Type and Applications
        • 2.7.2.1 Product A
        • 2.7.2.2 Product B
      • 2.7.3 Napoleon Social CRM Tools Revenue, Gross Margin and Market Share (2017-2018)

    3 Global Social CRM Tools Market Competition, by Players

    • 3.1 Global Social CRM Tools Revenue and Share by Players (2014-2019)
    • 3.2 Market Concentration Rate
      • 3.2.1 Top 5 Social CRM Tools Players Market Share
      • 3.2.2 Top 10 Social CRM Tools Players Market Share
    • 3.3 Market Competition Trend

    4 Global Social CRM Tools Market Size by Regions

    • 4.1 Global Social CRM Tools Revenue and Market Share by Regions
    • 4.2 North America Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 4.3 Europe Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 4.4 Asia-Pacific Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 4.5 South America Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 4.6 Middle East and Africa Social CRM Tools Revenue and Growth Rate (2014-2019)

    5 North America Social CRM Tools Revenue by Countries

    • 5.1 North America Social CRM Tools Revenue by Countries (2014-2019)
    • 5.2 USA Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 5.3 Canada Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 5.4 Mexico Social CRM Tools Revenue and Growth Rate (2014-2019)

    6 Europe Social CRM Tools Revenue by Countries

    • 6.1 Europe Social CRM Tools Revenue by Countries (2014-2019)
    • 6.2 Germany Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 6.3 UK Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 6.4 France Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 6.5 Russia Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 6.6 Italy Social CRM Tools Revenue and Growth Rate (2014-2019)

    7 Asia-Pacific Social CRM Tools Revenue by Countries

    • 7.1 Asia-Pacific Social CRM Tools Revenue by Countries (2014-2019)
    • 7.2 China Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 7.3 Japan Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 7.4 Korea Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 7.5 India Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 7.6 Southeast Asia Social CRM Tools Revenue and Growth Rate (2014-2019)

    8 South America Social CRM Tools Revenue by Countries

    • 8.1 South America Social CRM Tools Revenue by Countries (2014-2019)
    • 8.2 Brazil Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 8.3 Argentina Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 8.4 Colombia Social CRM Tools Revenue and Growth Rate (2014-2019)

    9 Middle East and Africa Revenue Social CRM Tools by Countries

    • 9.1 Middle East and Africa Social CRM Tools Revenue by Countries (2014-2019)
    • 9.2 Saudi Arabia Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 9.3 UAE Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 9.4 Egypt Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 9.5 Nigeria Social CRM Tools Revenue and Growth Rate (2014-2019)
    • 9.6 South Africa Social CRM Tools Revenue and Growth Rate (2014-2019)

    10 Global Social CRM Tools Market Segment by Type

    • 10.1 Global Social CRM Tools Revenue and Market Share by Type (2014-2019)
    • 10.2 Global Social CRM Tools Market Forecast by Type (2019-2024)
    • 10.3 Monthly Subscription Revenue Growth Rate (2014-2024)
    • 10.4 Annual Subscription Revenue Growth Rate (2014-2024)
    • 10.5 One-time License Revenue Growth Rate (2014-2024)

    11 Global Social CRM Tools Market Segment by Application

    • 11.1 Global Social CRM Tools Revenue Market Share by Application (2014-2019)
    • 11.2 Social CRM Tools Market Forecast by Application (2019-2024)
    • 11.3 SME (Small and Medium Enterprises) Revenue Growth (2014-2019)
    • 11.4 Large Enterprise Revenue Growth (2014-2019)

    12 Global Social CRM Tools Market Size Forecast (2019-2024)

    • 12.1 Global Social CRM Tools Market Size Forecast (2019-2024)
    • 12.2 Global Social CRM Tools Market Forecast by Regions (2019-2024)
    • 12.3 North America Social CRM Tools Revenue Market Forecast (2019-2024)
    • 12.4 Europe Social CRM Tools Revenue Market Forecast (2019-2024)
    • 12.5 Asia-Pacific Social CRM Tools Revenue Market Forecast (2019-2024)
    • 12.6 South America Social CRM Tools Revenue Market Forecast (2019-2024)
    • 12.7 Middle East and Africa Social CRM Tools Revenue Market Forecast (2019-2024)

    13 Research Findings and Conclusion

      14 Appendix

      • 14.1 Methodology

      Summary:
      Get latest Market Research Reports on Social CRM Tools. Industry analysis & Market Report on Social CRM Tools is a syndicated market report, published as Global Social CRM Tools Market 2019 by Company, Regions, Type and Application, Forecast to 2024. It is complete Research Study and Industry Analysis of Social CRM Tools market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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