Table of contents

Table of exhibits

Executive summary

Section 1: Introduction to smart home services

Smart home: Definition and evolution

Smart home market enablers

Types of smart home services

Types of services: Lighting and appliance control, entertainment systems

Types of services: Energy management, security and access control

Types of services: Home healthcare and external home controls

Smart home market drivers and barriers

Changing market drivers

Barrier to smart home adoption: Global home construction

Barrier to smart home adoption: Consumer cost

Section 2: The smart home ecosystem

Defining the smart home ecosystem

The smart home value chain

Prominent smart home players in the US

The role of fixed and wireless broadband providers

The role of appliance and device manufacturers

The role of utilities

The role of home security platform providers and dealers

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Table of contents (continued)

Section 3: Telco positioning strategies and marketing opportunities

Opportunities across the smart home value chain

Telco positioning strategies

Telco positioning: White-labeling

Telco positioning: Smart home support services

Telco positioning: Bundling services, apps and devices

Telco positioning: Incorporating OTT in strategies

Section 4: Key takeaways

Section 5: Case studies

Case study: AT&T, USA

Case study: Orange, France

Case study: HKT, Hong Kong

Case study: Rogers Communications, Canada

Appendix

Companies mentioned

Government mandates and initiatives, ongoing technology innovation and the intense attention paid to conservation all contribute to giving the smart home a bright future. The smart home is an attractive opportunity for network operators, thanks to their unique billing relationships and network connections into the home. Telcos can improve the value proposition of home automation by implementing a multi-play OTT strategy that offers a range of capabilities, such as security, energy and appliance control. Partnerships with companies from different industries are key to ensuring the role of operators in smart home functionality. The market is at a fork in the road, going either toward an open ecosystem with heterogeneous devices or toward proprietary platforms that control all device access.
Scope
The Smart Home: A Growing Fifth-Play Opportunity for Operators,’ a Research Report by Pyramid Research, analyzes the smart home strategies of leading network operators in a number of markets across the globe, focusing on their roles in the value chain. It discusses the elements of smart home services, the participants in the ecosystem and a number of smart home strategies available to operators. Attention is paid throughout to the key challenges operators face, including the need for device standardization and interoperability.
The report is organized as follows:
Introduction: Providing a thorough overview of the smart home market, this section looks at the long-term evolution of the market, the types of services available as well as the main adoption drivers and barriers.
The smart home ecosystem: This section examines the value chain and the roles of the various types of participants, from broadband providers to device manufacturers, utilities and home security platform providers.
Telco positioning strategies and marketing opportunities: This section analyzes a number of approaches operators can take to gain competitive advantage in the connected home, including white-labeling, support services, bundling and OTT services.
Key takeaways: This section whittles down the report into a number of actionable bullet points.
Case studies: This section analyzes four smart home programs by operators: AT&T’s Digital Life platform in the US, Orange’s Homelive in France, HKT’s Smart Living in Hong Kong and Rogers Communications’ Smart Home Monitoring in Canada.
Reasons to buy
Identify the broad barriers to adoption as well as challenges specific to telecom operators in the smart home market.
Assess the role and opportunity of operators in the smart home market and how they can gain competitive advantage over the market’s many powerful players.
Gain information on some of the most valuable experiences by operators in the home automation market, placing them in the context of ongoing market developments and the main technological and competitive challenges.
The Case studies can be leveraged upon by the operators and cable companies to make informed decisions pertaining to partnering, go-to-market strategies and investments in technologies.
Companies mentioned
ADT
AlertMe
Allstate
Apple
AT&T
British Gas
CGI
Cisco
Cypress Systems
Denon
Deutsche Telekom
du
Eneco
eSmartHealth
FrontPoint Security
General Electric
Google
Honeywell
Hong Kong Telecom (HKT)
Icontrol Networks
LG Electronics
Lowe’s
Lutron
m2ocity
Microsoft
MiOS
Mobilicity
Moov
Netatmo
Now TV
Orange
Panasonic
PCCW
Philips
Qualcomm
Quby
Quivicon
Rogers Communications
Samsung
Schlage
Schneider Electric
Sonos
Spotify
Staples
Telefónica
uHub
Veolia Water
Verisure
Whirlpool
Xanboo
Yetu
Zonoff