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Global Service Delivery Automation Market Size, Status and Forecast 2019-2025

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1 Report Overview

  • 1.1 Study Scope
  • 1.2 Key Market Segments
  • 1.3 Players Covered: Ranking by Service Delivery Automation Revenue
  • 1.4 Market by Type
    • 1.4.1 Global Service Delivery Automation Market Size Growth Rate by Type: 2020 VS 2026
    • 1.4.2 IT Process Automation
    • 1.4.3 Business Process Automation
  • 1.5 Market by Application
    • 1.5.1 Global Service Delivery Automation Market Share by Application: 2020 VS 2026
    • 1.5.2 BFSI
    • 1.5.3 IT, Telecommunication & Media
    • 1.5.4 Travel, Hospitality & Transportation
    • 1.5.5 Retail & Consumer Goods
    • 1.5.6 Healthcare & Pharmaceuticals
    • 1.5.7 Manufacturing & Logistics
    • 1.5.8 Others
  • 1.6 Study Objectives
  • 1.7 Years Considered

2 Global Growth Trends

  • 2.1 Global Service Delivery Automation Market Perspective (2015-2026)
  • 2.2 Global Service Delivery Automation Growth Trends by Regions
    • 2.2.1 Service Delivery Automation Market Size by Regions: 2015 VS 2020 VS 2026
    • 2.2.2 Service Delivery Automation Historic Market Share by Regions (2015-2020)
    • 2.2.3 Service Delivery Automation Forecasted Market Size by Regions (2021-2026)
  • 2.3 Industry Trends and Growth Strategy
    • 2.3.1 Market Top Trends
    • 2.3.2 Market Drivers
    • 2.3.3 Market Challenges
    • 2.3.4 Porter’s Five Forces Analysis
    • 2.3.5 Service Delivery Automation Market Growth Strategy
    • 2.3.6 Primary Interviews with Key Service Delivery Automation Players (Opinion Leaders)

3 Competition Landscape by Key Players

  • 3.1 Global Top Service Delivery Automation Players by Market Size
    • 3.1.1 Global Top Service Delivery Automation Players by Revenue (2015-2020)
    • 3.1.2 Global Service Delivery Automation Revenue Market Share by Players (2015-2020)
    • 3.1.3 Global Service Delivery Automation Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
  • 3.2 Global Service Delivery Automation Market Concentration Ratio
    • 3.2.1 Global Service Delivery Automation Market Concentration Ratio (CR5 and HHI)
    • 3.2.2 Global Top 10 and Top 5 Companies by Service Delivery Automation Revenue in 2019
  • 3.3 Service Delivery Automation Key Players Head office and Area Served
  • 3.4 Key Players Service Delivery Automation Product Solution and Service
  • 3.5 Date of Enter into Service Delivery Automation Market
  • 3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)

  • 4.1 Global Service Delivery Automation Historic Market Size by Type (2015-2020)
  • 4.2 Global Service Delivery Automation Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)

  • 5.1 Global Service Delivery Automation Market Size by Application (2015-2020)
  • 5.2 Global Service Delivery Automation Forecasted Market Size by Application (2021-2026)

6 North America

  • 6.1 North America Service Delivery Automation Market Size (2015-2020)
  • 6.2 Service Delivery Automation Key Players in North America (2019-2020)
  • 6.3 North America Service Delivery Automation Market Size by Type (2015-2020)
  • 6.4 North America Service Delivery Automation Market Size by Application (2015-2020)

7 Europe

  • 7.1 Europe Service Delivery Automation Market Size (2015-2020)
  • 7.2 Service Delivery Automation Key Players in Europe (2019-2020)
  • 7.3 Europe Service Delivery Automation Market Size by Type (2015-2020)
  • 7.4 Europe Service Delivery Automation Market Size by Application (2015-2020)

8 China

  • 8.1 China Service Delivery Automation Market Size (2015-2020)
  • 8.2 Service Delivery Automation Key Players in China (2019-2020)
  • 8.3 China Service Delivery Automation Market Size by Type (2015-2020)
  • 8.4 China Service Delivery Automation Market Size by Application (2015-2020)

9 Japan

  • 9.1 Japan Service Delivery Automation Market Size (2015-2020)
  • 9.2 Service Delivery Automation Key Players in Japan (2019-2020)
  • 9.3 Japan Service Delivery Automation Market Size by Type (2015-2020)
  • 9.4 Japan Service Delivery Automation Market Size by Application (2015-2020)

10 Southeast Asia

  • 10.1 Southeast Asia Service Delivery Automation Market Size (2015-2020)
  • 10.2 Service Delivery Automation Key Players in Southeast Asia (2019-2020)
  • 10.3 Southeast Asia Service Delivery Automation Market Size by Type (2015-2020)
  • 10.4 Southeast Asia Service Delivery Automation Market Size by Application (2015-2020)

11 India

  • 11.1 India Service Delivery Automation Market Size (2015-2020)
  • 11.2 Service Delivery Automation Key Players in India (2019-2020)
  • 11.3 India Service Delivery Automation Market Size by Type (2015-2020)
  • 11.4 India Service Delivery Automation Market Size by Application (2015-2020)

12 Central & South America

  • 12.1 Central & South America Service Delivery Automation Market Size (2015-2020)
  • 12.2 Service Delivery Automation Key Players in Central & South America (2019-2020)
  • 12.3 Central & South America Service Delivery Automation Market Size by Type (2015-2020)
  • 12.4 Central & South America Service Delivery Automation Market Size by Application (2015-2020)

13 Key Players Profiles

  • 13.1 IBM
    • 13.1.1 IBM Company Details
    • 13.1.2 IBM Business Overview
    • 13.1.3 IBM Service Delivery Automation Introduction
    • 13.1.4 IBM Revenue in Service Delivery Automation Business (2015-2020))
    • 13.1.5 IBM Recent Development
  • 13.2 Uipath SRL
    • 13.2.1 Uipath SRL Company Details
    • 13.2.2 Uipath SRL Business Overview
    • 13.2.3 Uipath SRL Service Delivery Automation Introduction
    • 13.2.4 Uipath SRL Revenue in Service Delivery Automation Business (2015-2020)
    • 13.2.5 Uipath SRL Recent Development
  • 13.3 Ipsoft
    • 13.3.1 Ipsoft Company Details
    • 13.3.2 Ipsoft Business Overview
    • 13.3.3 Ipsoft Service Delivery Automation Introduction
    • 13.3.4 Ipsoft Revenue in Service Delivery Automation Business (2015-2020)
    • 13.3.5 Ipsoft Recent Development
  • 13.4 Blue Prism
    • 13.4.1 Blue Prism Company Details
    • 13.4.2 Blue Prism Business Overview
    • 13.4.3 Blue Prism Service Delivery Automation Introduction
    • 13.4.4 Blue Prism Revenue in Service Delivery Automation Business (2015-2020)
    • 13.4.5 Blue Prism Recent Development
  • 13.5 Xerox
    • 13.5.1 Xerox Company Details
    • 13.5.2 Xerox Business Overview
    • 13.5.3 Xerox Service Delivery Automation Introduction
    • 13.5.4 Xerox Revenue in Service Delivery Automation Business (2015-2020)
    • 13.5.5 Xerox Recent Development
  • 13.6 Nice Systems
    • 13.6.1 Nice Systems Company Details
    • 13.6.2 Nice Systems Business Overview
    • 13.6.3 Nice Systems Service Delivery Automation Introduction
    • 13.6.4 Nice Systems Revenue in Service Delivery Automation Business (2015-2020)
    • 13.6.5 Nice Systems Recent Development
  • 13.7 Celaton Limited
    • 13.7.1 Celaton Limited Company Details
    • 13.7.2 Celaton Limited Business Overview
    • 13.7.3 Celaton Limited Service Delivery Automation Introduction
    • 13.7.4 Celaton Limited Revenue in Service Delivery Automation Business (2015-2020)
    • 13.7.5 Celaton Limited Recent Development
  • 13.8 Openspan
    • 13.8.1 Openspan Company Details
    • 13.8.2 Openspan Business Overview
    • 13.8.3 Openspan Service Delivery Automation Introduction
    • 13.8.4 Openspan Revenue in Service Delivery Automation Business (2015-2020)
    • 13.8.5 Openspan Recent Development
  • 13.9 Automation Anywhere
    • 13.9.1 Automation Anywhere Company Details
    • 13.9.2 Automation Anywhere Business Overview
    • 13.9.3 Automation Anywhere Service Delivery Automation Introduction
    • 13.9.4 Automation Anywhere Revenue in Service Delivery Automation Business (2015-2020)
    • 13.9.5 Automation Anywhere Recent Development
  • 13.10 Arago
    • 13.10.1 Arago Company Details
    • 13.10.2 Arago Business Overview
    • 13.10.3 Arago Service Delivery Automation Introduction
    • 13.10.4 Arago Revenue in Service Delivery Automation Business (2015-2020)
    • 13.10.5 Arago Recent Development
  • 13.11 Genfour
    • 10.11.1 Genfour Company Details
    • 10.11.2 Genfour Business Overview
    • 10.11.3 Genfour Service Delivery Automation Introduction
    • 10.11.4 Genfour Revenue in Service Delivery Automation Business (2015-2020)
    • 10.11.5 Genfour Recent Development
  • 13.12 Exilant Technologies
    • 10.12.1 Exilant Technologies Company Details
    • 10.12.2 Exilant Technologies Business Overview
    • 10.12.3 Exilant Technologies Service Delivery Automation Introduction
    • 10.12.4 Exilant Technologies Revenue in Service Delivery Automation Business (2015-2020)
    • 10.12.5 Exilant Technologies Recent Development
  • 13.13 Softomotive
    • 10.13.1 Softomotive Company Details
    • 10.13.2 Softomotive Business Overview
    • 10.13.3 Softomotive Service Delivery Automation Introduction
    • 10.13.4 Softomotive Revenue in Service Delivery Automation Business (2015-2020)
    • 10.13.5 Softomotive Recent Development
  • 13.14 Sutherland Global Services
    • 10.14.1 Sutherland Global Services Company Details
    • 10.14.2 Sutherland Global Services Business Overview
    • 10.14.3 Sutherland Global Services Service Delivery Automation Introduction
    • 10.14.4 Sutherland Global Services Revenue in Service Delivery Automation Business (2015-2020)
    • 10.14.5 Sutherland Global Services Recent Development

14 Analyst's Viewpoints/Conclusions

    15 Appendix

    • 15.1 Research Methodology
      • 15.1.1 Methodology/Research Approach
      • 15.1.2 Data Source
    • 15.2 Disclaimer

    Service Delivery Automation market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Service Delivery Automation market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.

    The key players covered in this study
    IBM
    Uipath SRL
    Ipsoft
    Blue Prism
    Xerox
    Nice Systems
    Celaton Limited
    Openspan
    Automation Anywhere
    Arago
    Genfour
    Exilant Technologies
    Softomotive
    Sutherland Global Services

    Market segment by Type, the product can be split into
    IT Process Automation
    Business Process Automation
    Market segment by Application, split into
    BFSI
    IT, Telecommunication & Media
    Travel, Hospitality & Transportation
    Retail & Consumer Goods
    Healthcare & Pharmaceuticals
    Manufacturing & Logistics
    Others

    Market segment by Regions/Countries, this report covers
    North America
    Europe
    China
    Japan
    Southeast Asia
    India
    Central & South America

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