Report Detail

Request for Sample of this report

Service & Software Global Managed Live Chat Service Market Size, Status and Forecast 2020-2026

  • RnM3947114
    • |
  • 14 April, 2020
    • |
  • Global
    • |
  • 151 Pages
    • |
  • QYResearch
    • |
  • Service & Software

Managed live chat providers allow companies to communicate directly with their customers online. Managed live chat services utilize live chat software and handle inbound inquiries via their live chat tool.
Since the COVID-19 virus outbreak in December 2019, the disease has spread to almost 100 countries around the globe with the World Health Organization declaring it a public health emergency. The global impacts of the coronavirus disease 2019 (COVID-19) are already starting to be felt, and will significantly affect the Managed Live Chat Service market in 2020.
COVID-19 can affect the global economy in three main ways: by directly affecting production and demand, by creating supply chain and market disruption, and by its financial impact on firms and financial markets.
The outbreak of COVID-19 has brought effects on many aspects, like flight cancellations; travel bans and quarantines; restaurants closed; all indoor events restricted; over forty countries state of emergency declared; massive slowing of the supply chain; stock market volatility; falling business confidence, growing panic among the population, and uncertainty about future.
This report also analyses the impact of Coronavirus COVID-19 on the Managed Live Chat Service industry.
Based on our recent survey, we have several different scenarios about the Managed Live Chat Service YoY growth rate for 2020. The probable scenario is expected to grow by a xx% in 2020 and the revenue will be xx in 2020 from US$ xx million in 2019. The market size of Managed Live Chat Service will reach xx in 2026, with a CAGR of xx% from 2020 to 2026.
With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global Managed Live Chat Service market to help players in achieving a strong market position. Buyers of the report can access verified and reliable market forecasts, including those for the overall size of the global Managed Live Chat Service market in terms of revenue.
Players, stakeholders, and other participants in the global Managed Live Chat Service market will be able to gain the upper hand as they use the report as a powerful resource. For this version of the report, the segmental analysis focuses on revenue and forecast by each end users segment in terms of revenue and forecast by each type segment in terms of revenue for the period 2015-2026.
Regional and Country-level Analysis
The report offers an exhaustive geographical analysis of the global Managed Live Chat Service market, covering important regions, viz, North America, Europe, China, Japan, Southeast Asia, India and Central & South America. It also covers key countries (regions), viz, U.S., Canada, Germany, France, U.K., Italy, Russia, China, Japan, South Korea, India, Australia, Taiwan, Indonesia, Thailand, Malaysia, Philippines, Vietnam, Mexico, Brazil, Turkey, Saudi Arabia, U.A.E, etc.
The report includes country-wise and region-wise market size for the period 2015-2026. It also includes market size and forecast by each end users segment in terms of revenue for the period 2015-2026.
Competition Analysis
In the competitive analysis section of the report, leading as well as prominent players of the global Managed Live Chat Service market are broadly studied on the basis of key factors. The report offers comprehensive analysis and accurate statistics on revenue by the player for the period 2015-2020. It also offers detailed analysis supported by reliable statistics on price and revenue (global level) by player for the period 2015-2020.
On the whole, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global Managed Live Chat Service market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global Managed Live Chat Service market.
The following players are covered in this report:
CloudTask
Chat Metrics
Smith.ai
HelpSquad
Equinox Agents
DeskMoz
Ruby
Click and Chat
CommVersion UK Ltd
LCEngage.Inc
LeadChat
Melu
Advanced Chat Solutions
Crowdio
Greechat
Handlr
KPN
Livprop
LTVPlus
Magellan Solutions
Managed Chat Canada
HelpDesk247
OctaChat
The Chat Shop
VizChat
Managed Live Chat Service Breakdown Data by Type
Cloud-Based
Web-Based
Managed Live Chat Service Breakdown Data by End Users
Large Enterprises
SMEs


1 Report Overview

  • 1.1 Study Scope
  • 1.2 Key Market Segments
  • 1.3 Players Covered: Ranking by Managed Live Chat Service Revenue
  • 1.4 Market Analysis by Type
    • 1.4.1 Global Managed Live Chat Service Market Size Growth Rate by Type: 2020 VS 2026
    • 1.4.2 Cloud-Based
    • 1.4.3 Web-Based
  • 1.5 Market by End Users
    • 1.5.1 Global Managed Live Chat Service Market Share by End Users: 2020 VS 2026
    • 1.5.2 Large Enterprises
    • 1.5.3 SMEs
  • 1.6 Coronavirus Disease 2019 (Covid-19): Managed Live Chat Service Industry Impact
    • 1.6.1 How the Covid-19 is Affecting the Managed Live Chat Service Industry
      • 1.6.1.1 Managed Live Chat Service Business Impact Assessment - Covid-19
      • 1.6.1.2 Supply Chain Challenges
      • 1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
    • 1.6.2 Market Trends and Managed Live Chat Service Potential Opportunities in the COVID-19 Landscape
    • 1.6.3 Measures / Proposal against Covid-19
      • 1.6.3.1 Government Measures to Combat Covid-19 Impact
      • 1.6.3.2 Proposal for Managed Live Chat Service Players to Combat Covid-19 Impact
  • 1.7 Study Objectives
  • 1.8 Years Considered

2 Global Growth Trends by Regions

  • 2.1 Managed Live Chat Service Market Perspective (2015-2026)
  • 2.2 Managed Live Chat Service Growth Trends by Regions
    • 2.2.1 Managed Live Chat Service Market Size by Regions: 2015 VS 2020 VS 2026
    • 2.2.2 Managed Live Chat Service Historic Market Share by Regions (2015-2020)
    • 2.2.3 Managed Live Chat Service Forecasted Market Size by Regions (2021-2026)
  • 2.3 Industry Trends and Growth Strategy
    • 2.3.1 Market Top Trends
    • 2.3.2 Market Drivers
    • 2.3.3 Market Challenges
    • 2.3.4 Porter’s Five Forces Analysis
    • 2.3.5 Managed Live Chat Service Market Growth Strategy
    • 2.3.6 Primary Interviews with Key Managed Live Chat Service Players (Opinion Leaders)

3 Competition Landscape by Key Players

  • 3.1 Global Top Managed Live Chat Service Players by Market Size
    • 3.1.1 Global Top Managed Live Chat Service Players by Revenue (2015-2020)
    • 3.1.2 Global Managed Live Chat Service Revenue Market Share by Players (2015-2020)
    • 3.1.3 Global Managed Live Chat Service Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
  • 3.2 Global Managed Live Chat Service Market Concentration Ratio
    • 3.2.1 Global Managed Live Chat Service Market Concentration Ratio (CR5 and HHI)
    • 3.2.2 Global Top 10 and Top 5 Companies by Managed Live Chat Service Revenue in 2019
  • 3.3 Managed Live Chat Service Key Players Head office and Area Served
  • 3.4 Key Players Managed Live Chat Service Product Solution and Service
  • 3.5 Date of Enter into Managed Live Chat Service Market
  • 3.6 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type (2015-2026)

  • 4.1 Global Managed Live Chat Service Historic Market Size by Type (2015-2020)
  • 4.2 Global Managed Live Chat Service Forecasted Market Size by Type (2021-2026)

5 Managed Live Chat Service Breakdown Data by End Users (2015-2026)

  • 5.1 Global Managed Live Chat Service Market Size by End Users (2015-2020)
  • 5.2 Global Managed Live Chat Service Forecasted Market Size by End Users (2021-2026)

6 North America

  • 6.1 North America Managed Live Chat Service Market Size (2015-2020)
  • 6.2 Managed Live Chat Service Key Players in North America (2019-2020)
  • 6.3 North America Managed Live Chat Service Market Size by Type (2015-2020)
  • 6.4 North America Managed Live Chat Service Market Size by End Users (2015-2020)

7 Europe

  • 7.1 Europe Managed Live Chat Service Market Size (2015-2020)
  • 7.2 Managed Live Chat Service Key Players in Europe (2019-2020)
  • 7.3 Europe Managed Live Chat Service Market Size by Type (2015-2020)
  • 7.4 Europe Managed Live Chat Service Market Size by End Users (2015-2020)

8 China

  • 8.1 China Managed Live Chat Service Market Size (2015-2020)
  • 8.2 Managed Live Chat Service Key Players in China (2019-2020)
  • 8.3 China Managed Live Chat Service Market Size by Type (2015-2020)
  • 8.4 China Managed Live Chat Service Market Size by End Users (2015-2020)

9 Japan

  • 9.1 Japan Managed Live Chat Service Market Size (2015-2020)
  • 9.2 Managed Live Chat Service Key Players in Japan (2019-2020)
  • 9.3 Japan Managed Live Chat Service Market Size by Type (2015-2020)
  • 9.4 Japan Managed Live Chat Service Market Size by End Users (2015-2020)

10 Southeast Asia

  • 10.1 Southeast Asia Managed Live Chat Service Market Size (2015-2020)
  • 10.2 Managed Live Chat Service Key Players in Southeast Asia (2019-2020)
  • 10.3 Southeast Asia Managed Live Chat Service Market Size by Type (2015-2020)
  • 10.4 Southeast Asia Managed Live Chat Service Market Size by Application (2015-2020)

11 India

  • 11.1 India Managed Live Chat Service Market Size (2015-2020)
  • 11.2 Managed Live Chat Service Key Players in India (2019-2020)
  • 11.3 India Managed Live Chat Service Market Size by Type (2015-2020)
  • 11.4 India Managed Live Chat Service Market Size by Application (2015-2020)

12 Central & South America

  • 12.1 Central & South America Managed Live Chat Service Market Size (2015-2020)
  • 12.2 Managed Live Chat Service Key Players in Central & South America (2019-2020)
  • 12.3 Central & South America Managed Live Chat Service Market Size by Type (2015-2020)
  • 12.4 Central & South America Managed Live Chat Service Market Size by Application (2015-2020)

13Key Players Profiles

  • 13.1 CloudTask
    • 13.1.1 CloudTask Company Details
    • 13.1.2 CloudTask Business Overview and Its Total Revenue
    • 13.1.3 CloudTask Managed Live Chat Service Introduction
    • 13.1.4 CloudTask Revenue in Managed Live Chat Service Business (2015-2020))
    • 13.1.5 CloudTask Recent Development
  • 13.2 Chat Metrics
    • 13.2.1 Chat Metrics Company Details
    • 13.2.2 Chat Metrics Business Overview and Its Total Revenue
    • 13.2.3 Chat Metrics Managed Live Chat Service Introduction
    • 13.2.4 Chat Metrics Revenue in Managed Live Chat Service Business (2015-2020)
    • 13.2.5 Chat Metrics Recent Development
  • 13.3 Smith.ai
    • 13.3.1 Smith.ai Company Details
    • 13.3.2 Smith.ai Business Overview and Its Total Revenue
    • 13.3.3 Smith.ai Managed Live Chat Service Introduction
    • 13.3.4 Smith.ai Revenue in Managed Live Chat Service Business (2015-2020)
    • 13.3.5 Smith.ai Recent Development
  • 13.4 HelpSquad
    • 13.4.1 HelpSquad Company Details
    • 13.4.2 HelpSquad Business Overview and Its Total Revenue
    • 13.4.3 HelpSquad Managed Live Chat Service Introduction
    • 13.4.4 HelpSquad Revenue in Managed Live Chat Service Business (2015-2020)
    • 13.4.5 HelpSquad Recent Development
  • 13.5 Equinox Agents
    • 13.5.1 Equinox Agents Company Details
    • 13.5.2 Equinox Agents Business Overview and Its Total Revenue
    • 13.5.3 Equinox Agents Managed Live Chat Service Introduction
    • 13.5.4 Equinox Agents Revenue in Managed Live Chat Service Business (2015-2020)
    • 13.5.5 Equinox Agents Recent Development
  • 13.6 DeskMoz
    • 13.6.1 DeskMoz Company Details
    • 13.6.2 DeskMoz Business Overview and Its Total Revenue
    • 13.6.3 DeskMoz Managed Live Chat Service Introduction
    • 13.6.4 DeskMoz Revenue in Managed Live Chat Service Business (2015-2020)
    • 13.6.5 DeskMoz Recent Development
  • 13.7 Ruby
    • 13.7.1 Ruby Company Details
    • 13.7.2 Ruby Business Overview and Its Total Revenue
    • 13.7.3 Ruby Managed Live Chat Service Introduction
    • 13.7.4 Ruby Revenue in Managed Live Chat Service Business (2015-2020)
    • 13.7.5 Ruby Recent Development
  • 13.8 Click and Chat
    • 13.8.1 Click and Chat Company Details
    • 13.8.2 Click and Chat Business Overview and Its Total Revenue
    • 13.8.3 Click and Chat Managed Live Chat Service Introduction
    • 13.8.4 Click and Chat Revenue in Managed Live Chat Service Business (2015-2020)
    • 13.8.5 Click and Chat Recent Development
  • 13.9 CommVersion UK Ltd
    • 13.9.1 CommVersion UK Ltd Company Details
    • 13.9.2 CommVersion UK Ltd Business Overview and Its Total Revenue
    • 13.9.3 CommVersion UK Ltd Managed Live Chat Service Introduction
    • 13.9.4 CommVersion UK Ltd Revenue in Managed Live Chat Service Business (2015-2020)
    • 13.9.5 CommVersion UK Ltd Recent Development
  • 13.10 LCEngage.Inc
    • 13.10.1 LCEngage.Inc Company Details
    • 13.10.2 LCEngage.Inc Business Overview and Its Total Revenue
    • 13.10.3 LCEngage.Inc Managed Live Chat Service Introduction
    • 13.10.4 LCEngage.Inc Revenue in Managed Live Chat Service Business (2015-2020)
    • 13.10.5 LCEngage.Inc Recent Development
  • 13.11 LeadChat
    • 10.11.1 LeadChat Company Details
    • 10.11.2 LeadChat Business Overview and Its Total Revenue
    • 10.11.3 LeadChat Managed Live Chat Service Introduction
    • 10.11.4 LeadChat Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.11.5 LeadChat Recent Development
  • 13.12 Melu
    • 10.12.1 Melu Company Details
    • 10.12.2 Melu Business Overview and Its Total Revenue
    • 10.12.3 Melu Managed Live Chat Service Introduction
    • 10.12.4 Melu Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.12.5 Melu Recent Development
  • 13.13 Advanced Chat Solutions
    • 10.13.1 Advanced Chat Solutions Company Details
    • 10.13.2 Advanced Chat Solutions Business Overview and Its Total Revenue
    • 10.13.3 Advanced Chat Solutions Managed Live Chat Service Introduction
    • 10.13.4 Advanced Chat Solutions Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.13.5 Advanced Chat Solutions Recent Development
  • 13.14 Crowdio
    • 10.14.1 Crowdio Company Details
    • 10.14.2 Crowdio Business Overview and Its Total Revenue
    • 10.14.3 Crowdio Managed Live Chat Service Introduction
    • 10.14.4 Crowdio Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.14.5 Crowdio Recent Development
  • 13.15 Greechat
    • 10.15.1 Greechat Company Details
    • 10.15.2 Greechat Business Overview and Its Total Revenue
    • 10.15.3 Greechat Managed Live Chat Service Introduction
    • 10.15.4 Greechat Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.15.5 Greechat Recent Development
  • 13.16 Handlr
    • 10.16.1 Handlr Company Details
    • 10.16.2 Handlr Business Overview and Its Total Revenue
    • 10.16.3 Handlr Managed Live Chat Service Introduction
    • 10.16.4 Handlr Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.16.5 Handlr Recent Development
  • 13.17 KPN
    • 10.17.1 KPN Company Details
    • 10.17.2 KPN Business Overview and Its Total Revenue
    • 10.17.3 KPN Managed Live Chat Service Introduction
    • 10.17.4 KPN Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.17.5 KPN Recent Development
  • 13.18 Livprop
    • 10.18.1 Livprop Company Details
    • 10.18.2 Livprop Business Overview and Its Total Revenue
    • 10.18.3 Livprop Managed Live Chat Service Introduction
    • 10.18.4 Livprop Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.18.5 Livprop Recent Development
  • 13.19 LTVPlus
    • 10.19.1 LTVPlus Company Details
    • 10.19.2 LTVPlus Business Overview and Its Total Revenue
    • 10.19.3 LTVPlus Managed Live Chat Service Introduction
    • 10.19.4 LTVPlus Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.19.5 LTVPlus Recent Development
  • 13.20 Magellan Solutions
    • 10.20.1 Magellan Solutions Company Details
    • 10.20.2 Magellan Solutions Business Overview and Its Total Revenue
    • 10.20.3 Magellan Solutions Managed Live Chat Service Introduction
    • 10.20.4 Magellan Solutions Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.20.5 Magellan Solutions Recent Development
  • 13.21 Managed Chat Canada
    • 10.21.1 Managed Chat Canada Company Details
    • 10.21.2 Managed Chat Canada Business Overview and Its Total Revenue
    • 10.21.3 Managed Chat Canada Managed Live Chat Service Introduction
    • 10.21.4 Managed Chat Canada Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.21.5 Managed Chat Canada Recent Development
  • 13.22 HelpDesk247
    • 10.22.1 HelpDesk247 Company Details
    • 10.22.2 HelpDesk247 Business Overview and Its Total Revenue
    • 10.22.3 HelpDesk247 Managed Live Chat Service Introduction
    • 10.22.4 HelpDesk247 Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.22.5 HelpDesk247 Recent Development
  • 13.23 OctaChat
    • 10.23.1 OctaChat Company Details
    • 10.23.2 OctaChat Business Overview and Its Total Revenue
    • 10.23.3 OctaChat Managed Live Chat Service Introduction
    • 10.23.4 OctaChat Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.23.5 OctaChat Recent Development
  • 13.24 The Chat Shop
    • 10.24.1 The Chat Shop Company Details
    • 10.24.2 The Chat Shop Business Overview and Its Total Revenue
    • 10.24.3 The Chat Shop Managed Live Chat Service Introduction
    • 10.24.4 The Chat Shop Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.24.5 The Chat Shop Recent Development
  • 13.25 VizChat
    • 10.25.1 VizChat Company Details
    • 10.25.2 VizChat Business Overview and Its Total Revenue
    • 10.25.3 VizChat Managed Live Chat Service Introduction
    • 10.25.4 VizChat Revenue in Managed Live Chat Service Business (2015-2020)
    • 10.25.5 VizChat Recent Development

14Analyst's Viewpoints/Conclusions

    15Appendix

    • 15.1 Research Methodology
      • 15.1.1 Methodology/Research Approach
      • 15.1.2 Data Source
    • 15.2 Disclaimer

    Summary:
    Get latest Market Research Reports on Managed Live Chat Service. Industry analysis & Market Report on Managed Live Chat Service is a syndicated market report, published as Global Managed Live Chat Service Market Size, Status and Forecast 2020-2026. It is complete Research Study and Industry Analysis of Managed Live Chat Service market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

    Last updated on

    REPORT YOU MIGHT BE INTERESTED

    Purchase this Report

    		$3,500.00
    		$7,000.00
    		2,814.00
    		5,628.00
    		3,272.50
    		6,545.00
    		541,485.00
    		1,082,970.00
    		291,655.00
    		583,310.00
    Credit card Logo
    Sample Question Discount Download PDF

    Related Reports

    Reason to Buy

    • Trusted By Leaders

      Top executives from leading companies purchase research reports from us. 

    • Shop With Confidence

      We assist you with all the pre-sales enquiries related to any report so that you can buy with confidence.

    • Customer Centric

      Need assistance related to your research requirements? We are just a phone call or an email away.

    • Personalized Solutions

      Our experienced research specialists are here to help you locate the right reports for your need.

    • Secure Checkout

      Shop without being worried about safety & security of your transactions.
      •

    Request for Sample of this report

    Reports and Markets

    mcafree

    Contact Us

    +1-352-353-0818 (US)

    info@reportsandmarkets.com

    Support

    EMAIL US

    Newsletter

    KEEP UP TO DATE ON ALL THE LATEST REPORTS


    maxmind_logo