1 Report Overview

• 1.1 Study Scope
• 1.2 Market Analysis by Type
  • 1.2.1 Global Live Chat Software Market Size Growth Rate by Type: 2020 VS 2026
  • 1.2.2 Customer Service Live Chat Systems
  • 1.2.3 Informational Service Live Chat Systems Market
• 1.3 Market by Application
  • 1.3.1 Global Live Chat Software Market Share by Application: 2020 VS 2026
  • 1.3.2 Retail And E-Commerce
  • 1.3.3 Travel And Hospitality
  • 1.3.4 IT And Consulting
  • 1.3.5 Telecommunication
  • 1.3.6 Pharmaceutical
• 1.4 Study Objectives
• 1.5 Years Considered

2 Global Growth Trends

• 2.1 Global Live Chat Software Market Perspective (2015-2026)
• 2.2 Global Live Chat Software Growth Trends by Regions
  • 2.2.1 Live Chat Software Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Live Chat Software Historic Market Share by Regions (2015-2020)
  • 2.2.3 Live Chat Software Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Market Restraints

3 Competition Landscape by Key Players

• 3.1 Global Top Live Chat Software Players by Market Size
  • 3.1.1 Global Top Live Chat Software Players by Revenue (2015-2020)
  • 3.1.2 Global Live Chat Software Revenue Market Share by Players (2015-2020)
• 3.2 Global Live Chat Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.3 Players Covered: Ranking by Live Chat Software Revenue
• 3.4 Global Live Chat Software Market Concentration Ratio
  • 3.4.1 Global Live Chat Software Market Concentration Ratio (CR5 and HHI)
  • 3.4.2 Global Top 10 and Top 5 Companies by Live Chat Software Revenue in 2019
• 3.5 Key Players Live Chat Software Area Served
• 3.6 Key Players Live Chat Software Product Solution and Service
• 3.7 Date of Enter into Live Chat Software Market
• 3.8 Mergers & Acquisitions, Expansion Plans

4 Live Chat Software Breakdown Data by Type (2015-2026)

• 4.1 Global Live Chat Software Historic Market Size by Type (2015-2020)
• 4.2 Global Live Chat Software Forecasted Market Size by Type (2021-2026)

5 Live Chat Software Breakdown Data by Application (2015-2026)

• 5.1 Global Live Chat Software Historic Market Size by Application (2015-2020)
• 5.2 Global Live Chat Software Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America Live Chat Software Market Size (2015-2026)
• 6.2 North America Live Chat Software Market Size by Type (2015-2020)
• 6.3 North America Live Chat Software Market Size by Application (2015-2020)
• 6.4 North America Live Chat Software Market Size by Country (2015-2020)
  • 6.4.1 United States
  • 6.4.2 Canada

7 Europe

• 7.1 Europe Live Chat Software Market Size (2015-2026)
• 7.2 Europe Live Chat Software Market Size by Type (2015-2020)
• 7.3 Europe Live Chat Software Market Size by Application (2015-2020)
• 7.4 Europe Live Chat Software Market Size by Country (2015-2020)
  • 7.4.1 Germany
  • 7.4.2 France
  • 7.4.3 U.K.
  • 7.4.4 Italy
  • 7.4.5 Russia
  • 7.4.6 Nordic
  • 7.4.7 Rest of Europe

8 China

• 8.1 China Live Chat Software Market Size (2015-2026)
• 8.2 China Live Chat Software Market Size by Type (2015-2020)
• 8.3 China Live Chat Software Market Size by Application (2015-2020)
• 8.4 China Live Chat Software Market Size by Region (2015-2020)
  • 8.4.1 China
  • 8.4.2 Japan
  • 8.4.3 South Korea
  • 8.4.4 Southeast Asia
  • 8.4.5 India
  • 8.4.6 Australia
  • 8.4.7 Rest of Asia-Pacific

9 Japan

• 9.1 Japan Live Chat Software Market Size (2015-2026)
• 9.2 Japan Live Chat Software Market Size by Type (2015-2020)
• 9.3 Japan Live Chat Software Market Size by Application (2015-2020)
• 9.4 Japan Live Chat Software Market Size by Country (2015-2020)
  • 9.4.1 Mexico
  • 9.4.2 Brazil

10 Southeast Asia

• 10.1 Southeast Asia Live Chat Software Market Size (2015-2026)
• 10.2 Southeast Asia Live Chat Software Market Size by Type (2015-2020)
• 10.3 Southeast Asia Live Chat Software Market Size by Application (2015-2020)
• 10.4 Southeast Asia Live Chat Software Market Size by Country (2015-2020)
  • 10.4.1 Turkey
  • 10.4.2 Saudi Arabia
  • 10.4.3 UAE
  • 10.4.4 Rest of Middle East & Africa

11 Key Players Profiles

• 11.1 LivePerson
  • 11.1.1 LivePerson Company Details
  • 11.1.2 LivePerson Business Overview
  • 11.1.3 LivePerson Live Chat Software Introduction
  • 11.1.4 LivePerson Revenue in Live Chat Software Business (2015-2020))
  • 11.1.5 LivePerson Recent Development
• 11.2 Zendesk
  • 11.2.1 Zendesk Company Details
  • 11.2.2 Zendesk Business Overview
  • 11.2.3 Zendesk Live Chat Software Introduction
  • 11.2.4 Zendesk Revenue in Live Chat Software Business (2015-2020)
  • 11.2.5 Zendesk Recent Development
• 11.3 LogMeIn
  • 11.3.1 LogMeIn Company Details
  • 11.3.2 LogMeIn Business Overview
  • 11.3.3 LogMeIn Live Chat Software Introduction
  • 11.3.4 LogMeIn Revenue in Live Chat Software Business (2015-2020)
  • 11.3.5 LogMeIn Recent Development
• 11.4 LiveChat
  • 11.4.1 LiveChat Company Details
  • 11.4.2 LiveChat Business Overview
  • 11.4.3 LiveChat Live Chat Software Introduction
  • 11.4.4 LiveChat Revenue in Live Chat Software Business (2015-2020)
  • 11.4.5 LiveChat Recent Development
• 11.5 SnapEngage
  • 11.5.1 SnapEngage Company Details
  • 11.5.2 SnapEngage Business Overview
  • 11.5.3 SnapEngage Live Chat Software Introduction
  • 11.5.4 SnapEngage Revenue in Live Chat Software Business (2015-2020)
  • 11.5.5 SnapEngage Recent Development
• 11.6 Comm100
  • 11.6.1 Comm100 Company Details
  • 11.6.2 Comm100 Business Overview
  • 11.6.3 Comm100 Live Chat Software Introduction
  • 11.6.4 Comm100 Revenue in Live Chat Software Business (2015-2020)
  • 11.6.5 Comm100 Recent Development
• 11.7 Freshdesk
  • 11.7.1 Freshdesk Company Details
  • 11.7.2 Freshdesk Business Overview
  • 11.7.3 Freshdesk Live Chat Software Introduction
  • 11.7.4 Freshdesk Revenue in Live Chat Software Business (2015-2020)
  • 11.7.5 Freshdesk Recent Development
• 11.8 Intercom
  • 11.8.1 Intercom Company Details
  • 11.8.2 Intercom Business Overview
  • 11.8.3 Intercom Live Chat Software Introduction
  • 11.8.4 Intercom Revenue in Live Chat Software Business (2015-2020)
  • 11.8.5 Intercom Recent Development
• 11.9 JivoSite
  • 11.9.1 JivoSite Company Details
  • 11.9.2 JivoSite Business Overview
  • 11.9.3 JivoSite Live Chat Software Introduction
  • 11.9.4 JivoSite Revenue in Live Chat Software Business (2015-2020)
  • 11.9.5 JivoSite Recent Development
• 11.10 Kayako
  • 11.10.1 Kayako Company Details
  • 11.10.2 Kayako Business Overview
  • 11.10.3 Kayako Live Chat Software Introduction
  • 11.10.4 Kayako Revenue in Live Chat Software Business (2015-2020)
  • 11.10.5 Kayako Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

• 13.1 Research Methodology
  • 13.1.1 Methodology/Research Approach
  • 13.1.2 Data Source
• 13.2 Disclaimer

Global Live Chat Software Scope and Market Size
Live Chat Software market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Live Chat Software market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.

Market segment by Type, the product can be split into
Customer Service Live Chat Systems
Informational Service Live Chat Systems Market

Market segment by Application, split into
Retail And E-Commerce
Travel And Hospitality
IT And Consulting
Telecommunication
Pharmaceutical

Based on regional and country-level analysis, the Live Chat Software market has been segmented as follows:
North America
United States
Canada
Europe
Germany
France
U.K.
Italy
Russia
Nordic
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia-Pacific
Latin America
Mexico
Brazil
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of Middle East & Africa

In the competitive analysis section of the report, leading as well as prominent players of the global Live Chat Software market are broadly studied on the basis of key factors. The report offers comprehensive analysis and accurate statistics on revenue by the player for the period 2015-2020. It also offers detailed analysis supported by reliable statistics on price and revenue (global level) by player for the period 2015-2020.
The key players covered in this study
LivePerson
Zendesk
LogMeIn
LiveChat
SnapEngage
Comm100
Freshdesk
Intercom
JivoSite
Kayako