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IT Services Global Industry Almanac 2014-2023

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Table of Contents

    EXECUTIVE SUMMARY

      Market value

        Market value forecast

          Category segmentation

            Geography segmentation

              Introduction

                What is this report about?

                  Who is the target reader?

                    How to use this report

                      Definitions

                        Global IT Services

                          Market Overview

                            Market Data

                              Market Segmentation

                                Market outlook

                                  Five forces analysis

                                    IT Services in Asia-Pacific

                                      Market Overview

                                        Market Data

                                          Market Segmentation

                                            Market outlook

                                              Five forces analysis

                                                IT Services in Europe

                                                  Market Overview

                                                    Market Data

                                                      Market Segmentation

                                                        Market outlook

                                                          Five forces analysis

                                                            IT Services in France

                                                              Market Overview

                                                                Market Data

                                                                  Market Segmentation

                                                                    Market outlook

                                                                      Five forces analysis

                                                                        Macroeconomic indicators

                                                                          IT Services in Germany

                                                                            Market Overview

                                                                              Market Data

                                                                                Market Segmentation

                                                                                  Market outlook

                                                                                    Five forces analysis

                                                                                      Macroeconomic indicators

                                                                                        IT Services in Australia

                                                                                          Market Overview

                                                                                            Market Data

                                                                                              Market Segmentation

                                                                                                Market outlook

                                                                                                  Five forces analysis

                                                                                                    Macroeconomic indicators

                                                                                                      IT Services in Brazil

                                                                                                        Market Overview

                                                                                                          Market Data

                                                                                                            Market Segmentation

                                                                                                              Market outlook

                                                                                                                Five forces analysis

                                                                                                                  Macroeconomic indicators

                                                                                                                    IT Services in Canada

                                                                                                                      Market Overview

                                                                                                                        Market Data

                                                                                                                          Market Segmentation

                                                                                                                            Market outlook

                                                                                                                              Five forces analysis

                                                                                                                                Macroeconomic indicators

                                                                                                                                  IT Services in China

                                                                                                                                    Market Overview

                                                                                                                                      Market Data

                                                                                                                                        Market Segmentation

                                                                                                                                          Market outlook

                                                                                                                                            Five forces analysis

                                                                                                                                              Macroeconomic indicators

                                                                                                                                                IT Services in India

                                                                                                                                                  Market Overview

                                                                                                                                                    Market Data

                                                                                                                                                      Market Segmentation

                                                                                                                                                        Market outlook

                                                                                                                                                          Five forces analysis

                                                                                                                                                            Macroeconomic indicators

                                                                                                                                                              IT Services in Indonesia

                                                                                                                                                                Market Overview

                                                                                                                                                                  Market Data

                                                                                                                                                                    Market Segmentation

                                                                                                                                                                      Market outlook

                                                                                                                                                                        Five forces analysis

                                                                                                                                                                          Macroeconomic indicators

                                                                                                                                                                            IT Services in Italy

                                                                                                                                                                              Market Overview

                                                                                                                                                                                Market Data

                                                                                                                                                                                  Market Segmentation

                                                                                                                                                                                    Market outlook

                                                                                                                                                                                      Five forces analysis

                                                                                                                                                                                        Macroeconomic indicators

                                                                                                                                                                                          IT Services in Japan

                                                                                                                                                                                            Market Overview

                                                                                                                                                                                              Market Data

                                                                                                                                                                                                Market Segmentation

                                                                                                                                                                                                  Market outlook

                                                                                                                                                                                                    Five forces analysis

                                                                                                                                                                                                      Macroeconomic indicators

                                                                                                                                                                                                        IT Services in Mexico

                                                                                                                                                                                                          Market Overview

                                                                                                                                                                                                            Market Data

                                                                                                                                                                                                              Market Segmentation

                                                                                                                                                                                                                Market outlook

                                                                                                                                                                                                                  Five forces analysis

                                                                                                                                                                                                                    Macroeconomic indicators

                                                                                                                                                                                                                      IT Services in The Netherlands

                                                                                                                                                                                                                        Market Overview

                                                                                                                                                                                                                          Market Data

                                                                                                                                                                                                                            Market Segmentation

                                                                                                                                                                                                                              Market outlook

                                                                                                                                                                                                                                Five forces analysis

                                                                                                                                                                                                                                  Macroeconomic indicators

                                                                                                                                                                                                                                    IT Services in North America

                                                                                                                                                                                                                                      Market Overview

                                                                                                                                                                                                                                        Market Data

                                                                                                                                                                                                                                          Market Segmentation

                                                                                                                                                                                                                                            Market outlook

                                                                                                                                                                                                                                              Five forces analysis

                                                                                                                                                                                                                                                IT Services in Russia

                                                                                                                                                                                                                                                  Market Overview

                                                                                                                                                                                                                                                    Market Data

                                                                                                                                                                                                                                                      Market Segmentation

                                                                                                                                                                                                                                                        Market outlook

                                                                                                                                                                                                                                                          Five forces analysis

                                                                                                                                                                                                                                                            Macroeconomic indicators

                                                                                                                                                                                                                                                              IT Services in Scandinavia

                                                                                                                                                                                                                                                                Market Overview

                                                                                                                                                                                                                                                                  Market Data

                                                                                                                                                                                                                                                                    Market Segmentation

                                                                                                                                                                                                                                                                      Market outlook

                                                                                                                                                                                                                                                                        Five forces analysis

                                                                                                                                                                                                                                                                          IT Services in Singapore

                                                                                                                                                                                                                                                                            Market Overview

                                                                                                                                                                                                                                                                              Market Data

                                                                                                                                                                                                                                                                                Market Segmentation

                                                                                                                                                                                                                                                                                  Market outlook

                                                                                                                                                                                                                                                                                    Five forces analysis

                                                                                                                                                                                                                                                                                      Macroeconomic indicators

                                                                                                                                                                                                                                                                                        IT Services in South Africa

                                                                                                                                                                                                                                                                                          Market Overview

                                                                                                                                                                                                                                                                                            Market Data

                                                                                                                                                                                                                                                                                              Market Segmentation

                                                                                                                                                                                                                                                                                                Market outlook

                                                                                                                                                                                                                                                                                                  Five forces analysis

                                                                                                                                                                                                                                                                                                    Macroeconomic indicators

                                                                                                                                                                                                                                                                                                      IT Services in South Korea

                                                                                                                                                                                                                                                                                                        Market Overview

                                                                                                                                                                                                                                                                                                          Market Data

                                                                                                                                                                                                                                                                                                            Market Segmentation

                                                                                                                                                                                                                                                                                                              Market outlook

                                                                                                                                                                                                                                                                                                                Five forces analysis

                                                                                                                                                                                                                                                                                                                  Macroeconomic indicators

                                                                                                                                                                                                                                                                                                                    IT Services in Spain

                                                                                                                                                                                                                                                                                                                      Market Overview

                                                                                                                                                                                                                                                                                                                        Market Data

                                                                                                                                                                                                                                                                                                                          Market Segmentation

                                                                                                                                                                                                                                                                                                                            Market outlook

                                                                                                                                                                                                                                                                                                                              Five forces analysis

                                                                                                                                                                                                                                                                                                                                Macroeconomic indicators

                                                                                                                                                                                                                                                                                                                                  IT Services in Turkey

                                                                                                                                                                                                                                                                                                                                    Market Overview

                                                                                                                                                                                                                                                                                                                                      Market Data

                                                                                                                                                                                                                                                                                                                                        Market Segmentation

                                                                                                                                                                                                                                                                                                                                          Market outlook

                                                                                                                                                                                                                                                                                                                                            Five forces analysis

                                                                                                                                                                                                                                                                                                                                              Macroeconomic indicators

                                                                                                                                                                                                                                                                                                                                                IT Services in The United Kingdom

                                                                                                                                                                                                                                                                                                                                                  Market Overview

                                                                                                                                                                                                                                                                                                                                                    Market Data

                                                                                                                                                                                                                                                                                                                                                      Market Segmentation

                                                                                                                                                                                                                                                                                                                                                        Market outlook

                                                                                                                                                                                                                                                                                                                                                          Five forces analysis

                                                                                                                                                                                                                                                                                                                                                            Macroeconomic indicators

                                                                                                                                                                                                                                                                                                                                                              IT Services in The United States

                                                                                                                                                                                                                                                                                                                                                                Market Overview

                                                                                                                                                                                                                                                                                                                                                                  Market Data

                                                                                                                                                                                                                                                                                                                                                                    Market Segmentation

                                                                                                                                                                                                                                                                                                                                                                      Market outlook

                                                                                                                                                                                                                                                                                                                                                                        Five forces analysis

                                                                                                                                                                                                                                                                                                                                                                          Macroeconomic indicators

                                                                                                                                                                                                                                                                                                                                                                            Company Profiles

                                                                                                                                                                                                                                                                                                                                                                              Leading Companies

                                                                                                                                                                                                                                                                                                                                                                                Appendix

                                                                                                                                                                                                                                                                                                                                                                                  Methodology

                                                                                                                                                                                                                                                                                                                                                                                    About MarketLine

                                                                                                                                                                                                                                                                                                                                                                                    IT Services Global Industry Almanac 2014-2023

                                                                                                                                                                                                                                                                                                                                                                                    Summary

                                                                                                                                                                                                                                                                                                                                                                                    Global IT Services industry profile provides top-line qualitative and quantitative summary information including: industry size (value 2014-18, and forecast to 2023). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the industry.

                                                                                                                                                                                                                                                                                                                                                                                    Key Questions Answered -

                                                                                                                                                                                                                                                                                                                                                                                    - What was the size of the global it services industry by value in 2018?
                                                                                                                                                                                                                                                                                                                                                                                    - What will be the size of the global it services industry in 2023?
                                                                                                                                                                                                                                                                                                                                                                                    - What factors are affecting the strength of competition in the global it services industry?
                                                                                                                                                                                                                                                                                                                                                                                    - How has the industry performed over the last five years?
                                                                                                                                                                                                                                                                                                                                                                                    - What are the main segments that make up the global it services industry?

                                                                                                                                                                                                                                                                                                                                                                                    Scope

                                                                                                                                                                                                                                                                                                                                                                                    - Essential resource for top-line data and analysis covering the global it services industry. Includes industry size and segmentation data, textual and graphical analysis of industry growth trends and leading companies.
                                                                                                                                                                                                                                                                                                                                                                                    - The IT services industry is valued as the combination of the business process outsourcing (BPO) services market, the application services market and the infrastructure services market. Values include revenues generated from (a) signed deals that remain under contract and (b) new contracts signed within that particular calendar year.
                                                                                                                                                                                                                                                                                                                                                                                    - The BPO services market is defined as the reveues from services related to the following segments: customer relationship management (CRM), finance and accounting, human resources, knowledge process outsourcing, and procurement and supply-chain.
                                                                                                                                                                                                                                                                                                                                                                                    - The application services market is defined as the revenues from services related to the following segments: application development, application management and application performance monitoring.
                                                                                                                                                                                                                                                                                                                                                                                    - The infrastructure services market is defined as the revenues from services related to the following segments: cloud computing, data center & hosting services, IT management, security and storage.
                                                                                                                                                                                                                                                                                                                                                                                    - All currency conversions are at constant 2018 annual average exchange rates.
                                                                                                                                                                                                                                                                                                                                                                                    - The global IT services industry had total revenues of $1,002.1bn in 2018, representing a compound annual growth rate (CAGR) of 13.8% between 2014 and 2018.
                                                                                                                                                                                                                                                                                                                                                                                    - The infrastructure services segment was the industry's most lucrative in 2018, with total revenues of $600.8bn, equivalent to 59.9% of the industry's overall value
                                                                                                                                                                                                                                                                                                                                                                                    - The Global IT services industry has been driven by leading countries in technology around the world, such as the US and Japan.

                                                                                                                                                                                                                                                                                                                                                                                    Reasons to buy

                                                                                                                                                                                                                                                                                                                                                                                    - Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the global it services industry
                                                                                                                                                                                                                                                                                                                                                                                    - Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the global it services industry
                                                                                                                                                                                                                                                                                                                                                                                    - Leading company profiles reveal details of key it services industry players’ global operations and financial performance
                                                                                                                                                                                                                                                                                                                                                                                    - Add weight to presentations and pitches by understanding the future growth prospects of the global it services industry with five year forecasts

                                                                                                                                                                                                                                                                                                                                                                                    Buy now