Slide 1: Executive Summary

Macroeconomic Indicators

Slide 2: GDP at Factor Cost: Quarterly (2011-12 - 2014-15), Inflation Rate: Monthly (Jul-Aug 2013 - Nov-Dec 2013)

Slide 3: Gross Fiscal Deficit: Monthly (Feb 2013 - Jul 2013), Exchange Rate: Half Yearly (Apr 2014 - Sep 2014)

Slide 4: Lending Rate: Annual (2011-12 - 2014-15), Trade Balance: Annual (2010-11 - 2013-14), FDI: Annual (2009-10 - 2012-13)

Introduction

Slide 5-13: Introduction

Market Overview

Slide 14-22: Market Overview - India

Drivers and Challenges

Slide 23: Drivers and Challenges - Summary

Slide 24-27: Drivers

Slide 28-29: Challenges

Trends

Slide 30-34: Trends

Competitive Landscape

Slide 35: Porter's Five Forces Analysis

Slide 36-39: Competitive Benchmarking

Slide 40-59: Major Public Players

Slide 60-83: Major Private Players

Market Opportunities

Slide 84-85: ITMS in Government Sectors

Slide 86-87: ITMS in BFSI

Slide 88-90: ITMS in Retail

Slide 91-92: ITMS in Healthcare

Slide 93-95: ITMS Channel Partners

Strategic Recommendations

Slide 96-97: Recommendations

Appendix

Slide 98: Key Ratios Description

Slide 99: Sources of Information

Netscribes' latest market research report titled IT Managed Services in India 2015 describes the dynamics of managed IT service usage in India. IT managed services involves the outsourcing of various IT activities to an external managed service provider or MSP. It benefits the client organization to focus more on their core business operations rather than internal IT operations. IT managed services market in India is characterized by growing adoption of emerging technologies including cloud, mobility and big data and various services include infrastructure management, security management, network management, remote services management, among others.
Demand for IT managed services is driven by India's dominance in capturing a major share of the global IT services sector, coupled with need for specialization and cost reduction. Outsourcing of IT services results in 20-30% cost reduction depending upon the type of service outsourced. However, security and privacy concerns continue to be a challenge for IT managed service providers, since many organizations are apprehensive about sharing vital and confidential information. It also results in depending upon third-party service providers, which is viewed as a threat to effective management control. In future, with proper targeting of channel partnerships and further integration of cloud capabilities, IT managed services will be able to fully capitalize on opportunities present in different industry verticals.