Hospitality Staff Scheduling Software Market Report – Research, Industry Analysis Reports and Market Demands

Global Hospitality Staff Scheduling Software Market 2026 by Company, Regions, Type and Application, Forecast to 2032

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Table of Content

1 Market Overview

2 Company Profiles

3 Market Competition, by Players

3.1 Global Hospitality Staff Scheduling Software Revenue and Share by Players (2021-2026)
3.2 Market Share Analysis (2025)
- 3.2.1 Market Share of Hospitality Staff Scheduling Software by Company Revenue
- 3.2.2 Top 3 Hospitality Staff Scheduling Software Players Market Share in 2025
- 3.2.3 Top 6 Hospitality Staff Scheduling Software Players Market Share in 2025
3.3 Hospitality Staff Scheduling Software Market: Overall Company Footprint Analysis
- 3.3.1 Hospitality Staff Scheduling Software Market: Region Footprint
- 3.3.2 Hospitality Staff Scheduling Software Market: Company Product Type Footprint
- 3.3.3 Hospitality Staff Scheduling Software Market: Company Product Application Footprint
3.4 New Market Entrants and Barriers to Market Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations

4 Market Size Segment by Type

4.1 Global Hospitality Staff Scheduling Software Consumption Value and Market Share by Type (2021-2026)
4.2 Global Hospitality Staff Scheduling Software Market Forecast by Type (2027-2032)

5 Market Size Segment by Application

5.1 Global Hospitality Staff Scheduling Software Consumption Value Market Share by Application (2021-2026)
5.2 Global Hospitality Staff Scheduling Software Market Forecast by Application (2027-2032)

6 North America

6.1 North America Hospitality Staff Scheduling Software Consumption Value by Type (2021-2032)
6.2 North America Hospitality Staff Scheduling Software Market Size by Application (2021-2032)
6.3 North America Hospitality Staff Scheduling Software Market Size by Country
- 6.3.1 North America Hospitality Staff Scheduling Software Consumption Value by Country (2021-2032)
- 6.3.2 United States Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)
- 6.3.3 Canada Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)
- 6.3.4 Mexico Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)

7 Europe

7.1 Europe Hospitality Staff Scheduling Software Consumption Value by Type (2021-2032)
7.2 Europe Hospitality Staff Scheduling Software Consumption Value by Application (2021-2032)
7.3 Europe Hospitality Staff Scheduling Software Market Size by Country
- 7.3.1 Europe Hospitality Staff Scheduling Software Consumption Value by Country (2021-2032)
- 7.3.2 Germany Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)
- 7.3.3 France Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)
- 7.3.4 United Kingdom Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)
- 7.3.5 Russia Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)
- 7.3.6 Italy Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)

8 Asia-Pacific

8.1 Asia-Pacific Hospitality Staff Scheduling Software Consumption Value by Type (2021-2032)
8.2 Asia-Pacific Hospitality Staff Scheduling Software Consumption Value by Application (2021-2032)
8.3 Asia-Pacific Hospitality Staff Scheduling Software Market Size by Region
- 8.3.1 Asia-Pacific Hospitality Staff Scheduling Software Consumption Value by Region (2021-2032)
- 8.3.2 China Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)
- 8.3.3 Japan Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)
- 8.3.4 South Korea Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)
- 8.3.5 India Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)
- 8.3.6 Southeast Asia Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)
- 8.3.7 Australia Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)

9 South America

9.1 South America Hospitality Staff Scheduling Software Consumption Value by Type (2021-2032)
9.2 South America Hospitality Staff Scheduling Software Consumption Value by Application (2021-2032)
9.3 South America Hospitality Staff Scheduling Software Market Size by Country
- 9.3.1 South America Hospitality Staff Scheduling Software Consumption Value by Country (2021-2032)
- 9.3.2 Brazil Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)
- 9.3.3 Argentina Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)

10 Middle East & Africa

10.1 Middle East & Africa Hospitality Staff Scheduling Software Consumption Value by Type (2021-2032)
10.2 Middle East & Africa Hospitality Staff Scheduling Software Consumption Value by Application (2021-2032)
10.3 Middle East & Africa Hospitality Staff Scheduling Software Market Size by Country
- 10.3.1 Middle East & Africa Hospitality Staff Scheduling Software Consumption Value by Country (2021-2032)
- 10.3.2 Turkey Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)
- 10.3.3 Saudi Arabia Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)
- 10.3.4 UAE Hospitality Staff Scheduling Software Market Size and Forecast (2021-2032)

11 Market Dynamics

11.1 Hospitality Staff Scheduling Software Market Drivers
11.2 Hospitality Staff Scheduling Software Market Restraints
11.3 Hospitality Staff Scheduling Software Trends Analysis
11.4 Porters Five Forces Analysis
- 11.4.1 Threat of New Entrants
- 11.4.2 Bargaining Power of Suppliers
- 11.4.3 Bargaining Power of Buyers
- 11.4.4 Threat of Substitutes
- 11.4.5 Competitive Rivalry

12 Industry Chain Analysis

12.1 Hospitality Staff Scheduling Software Industry Chain
12.2 Hospitality Staff Scheduling Software Upstream Analysis
12.3 Hospitality Staff Scheduling Software Midstream Analysis
12.4 Hospitality Staff Scheduling Software Downstream Analysis

13 Research Findings and Conclusion

14 Appendix

14.1 Methodology
14.2 Research Process and Data Source

Description

According to our (Global Info Research) latest study, the global Hospitality Staff Scheduling Software market size was valued at US$ 1855 million in 2025 and is forecast to a readjusted size of US$ 3487 million by 2032 with a CAGR of 9.6% during review period.
Hospitality Staff Scheduling Software is a workforce scheduling and employment management software designed specifically for hotels and related industries. It is used to automatically or semi-automatically generate, adjust and manage staff schedules based on occupancy rates, passenger flow forecasts, job requirements, labor regulations and staff availability, and continuously optimize the balance between labor costs and service quality.
Gross Margin Levels
Hotel staff scheduling software generally exhibits a typical high-margin SaaS structure: core delivery costs primarily come from cloud infrastructure, customer support, and implementation/training. Mature SaaS businesses typically consider a gross margin of 70%–85% as a "healthy range," with top vendors approaching or exceeding 80%. For example, Dayforce's cloud-based recurring business gross margin is approximately 78.9% (adjusted to approximately 79.8%), serving as a comparable benchmark for similar "scheduling + WFM platforms." However, in the hotel industry, if clients rely more on localized implementation, complex integrations (PMS/Payroll/work hour compliance), and ongoing consulting services, the overall gross margin will be lowered by service costs, often resulting in a combination of "high software gross margin and moderate project service gross margin."
Industry Drivers
The core driver of growth in hotel staff scheduling software is not simply "digitizing scheduling," but rather transforming labor from a cost item into a predictable, optimizable, and auditable operational variable. On one hand, hotels have faced continuous pressure on wage levels, overtime, and productivity since 2025, with management relying more on data-driven "labor efficiency per available room/per sold room" to maintain profits. On the other hand, fluctuations in demand (occupancy rates, conference and banquet bookings, seasonality, and unforeseen events) are forcing scheduling to shift from "experience-based scheduling" to "predictive-driven scheduling," and reducing absenteeism and unforeseen scheduling costs through mobile self-service shift changes. Simultaneously, vendors are embedding AI demand forecasting, anomaly alerts, and real-time workforce optimization into their product roadmaps (e.g., emphasizing the predictive and optimization capabilities of frontline workforce), driving hotel groups from "single-point tool procurement" to "WFM suite/platformization," further increasing ARPA and penetration rate.
This report is a detailed and comprehensive analysis for global Hospitality Staff Scheduling Software market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2025, are provided.
Key Features:
Global Hospitality Staff Scheduling Software market size and forecasts, in consumption value ($ Million), 2021-2032
Global Hospitality Staff Scheduling Software market size and forecasts by region and country, in consumption value ($ Million), 2021-2032
Global Hospitality Staff Scheduling Software market size and forecasts, by Type and by Application, in consumption value ($ Million), 2021-2032
Global Hospitality Staff Scheduling Software market shares of main players, in revenue ($ Million), 2021-2026
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for Hospitality Staff Scheduling Software
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global Hospitality Staff Scheduling Software market based on the following parameters - company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include UKG, Workday, Dayforce, SAP, Oracle, Infor, ADP, Fourth, Unifocus, Actabl, etc.
This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.
Market segmentation
Hospitality Staff Scheduling Software market is split by Type and by Application. For the period 2021-2032, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type
Basic Scheduling Type
Comprehensive Human Resource Management Type
Intelligent Predictive Scheduling Type
Market segment by Target Customer Size
Small and Medium-Sized Hotels
Large Hotels
Market segment by Pricing Model
Subscription-Based Paid Services
One-Time Purchase Paid Services
Value-Added Service Paid Services
Market segment by Application
Hotels and Resorts
Dining
Others
Market segment by players, this report covers
UKG
Workday
Dayforce
SAP
Oracle
Infor
ADP
Fourth
Unifocus
Actabl
Quinyx
Legion
Zebra
Planday
TimeForge
7shifts
Deputy
Homebase
When I Work
Connecteam
Market segment by regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia, Italy and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia and Rest of Asia-Pacific)
South America (Brazil, Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Hospitality Staff Scheduling Software product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Hospitality Staff Scheduling Software, with revenue, gross margin, and global market share of Hospitality Staff Scheduling Software from 2021 to 2026.
Chapter 3, the Hospitality Staff Scheduling Software competitive situation, revenue, and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and by Application, with consumption value and growth rate by Type, by Application, from 2021 to 2032.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2021 to 2026.and Hospitality Staff Scheduling Software market forecast, by regions, by Type and by Application, with consumption value, from 2027 to 2032.
Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Hospitality Staff Scheduling Software.
Chapter 13, to describe Hospitality Staff Scheduling Software research findings and conclusion.

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