Global Help Desk Outsourcing Market Size, Status and Forecast 2019-2025

1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered: Ranking by Help Desk Outsourcing Revenue
• 1.4 Market by Type
  • 1.4.1 Global Help Desk Outsourcing Market Size Growth Rate by Type: 2020 VS 2026
  • 1.4.2 Outsourced Level 1 and Level 2 Support Services
  • 1.4.3 Outsourced Technical Helpdesk Support Services
• 1.5 Market by Application
  • 1.5.1 Global Help Desk Outsourcing Market Share by Application: 2020 VS 2026
  • 1.5.2 Large Enterprises
  • 1.5.3 Small and Medium Enterprises
• 1.6 Study Objectives
• 1.7 Years Considered

2 Global Growth Trends

• 2.1 Global Help Desk Outsourcing Market Perspective (2015-2026)
• 2.2 Global Help Desk Outsourcing Growth Trends by Regions
  • 2.2.1 Help Desk Outsourcing Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Help Desk Outsourcing Historic Market Share by Regions (2015-2020)
  • 2.2.3 Help Desk Outsourcing Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis
  • 2.3.5 Help Desk Outsourcing Market Growth Strategy
  • 2.3.6 Primary Interviews with Key Help Desk Outsourcing Players (Opinion Leaders)

3 Competition Landscape by Key Players

• 3.1 Global Top Help Desk Outsourcing Players by Market Size
  • 3.1.1 Global Top Help Desk Outsourcing Players by Revenue (2015-2020)
  • 3.1.2 Global Help Desk Outsourcing Revenue Market Share by Players (2015-2020)
  • 3.1.3 Global Help Desk Outsourcing Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.2 Global Help Desk Outsourcing Market Concentration Ratio
  • 3.2.1 Global Help Desk Outsourcing Market Concentration Ratio (CR5 and HHI)
  • 3.2.2 Global Top 10 and Top 5 Companies by Help Desk Outsourcing Revenue in 2019
• 3.3 Help Desk Outsourcing Key Players Head office and Area Served
• 3.4 Key Players Help Desk Outsourcing Product Solution and Service
• 3.5 Date of Enter into Help Desk Outsourcing Market
• 3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)

• 4.1 Global Help Desk Outsourcing Historic Market Size by Type (2015-2020)
• 4.2 Global Help Desk Outsourcing Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)

• 5.1 Global Help Desk Outsourcing Market Size by Application (2015-2020)
• 5.2 Global Help Desk Outsourcing Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America Help Desk Outsourcing Market Size (2015-2020)
• 6.2 Help Desk Outsourcing Key Players in North America (2019-2020)
• 6.3 North America Help Desk Outsourcing Market Size by Type (2015-2020)
• 6.4 North America Help Desk Outsourcing Market Size by Application (2015-2020)

7 Europe

• 7.1 Europe Help Desk Outsourcing Market Size (2015-2020)
• 7.2 Help Desk Outsourcing Key Players in Europe (2019-2020)
• 7.3 Europe Help Desk Outsourcing Market Size by Type (2015-2020)
• 7.4 Europe Help Desk Outsourcing Market Size by Application (2015-2020)

8 China

• 8.1 China Help Desk Outsourcing Market Size (2015-2020)
• 8.2 Help Desk Outsourcing Key Players in China (2019-2020)
• 8.3 China Help Desk Outsourcing Market Size by Type (2015-2020)
• 8.4 China Help Desk Outsourcing Market Size by Application (2015-2020)

9 Japan

• 9.1 Japan Help Desk Outsourcing Market Size (2015-2020)
• 9.2 Help Desk Outsourcing Key Players in Japan (2019-2020)
• 9.3 Japan Help Desk Outsourcing Market Size by Type (2015-2020)
• 9.4 Japan Help Desk Outsourcing Market Size by Application (2015-2020)

10 Southeast Asia

• 10.1 Southeast Asia Help Desk Outsourcing Market Size (2015-2020)
• 10.2 Help Desk Outsourcing Key Players in Southeast Asia (2019-2020)
• 10.3 Southeast Asia Help Desk Outsourcing Market Size by Type (2015-2020)
• 10.4 Southeast Asia Help Desk Outsourcing Market Size by Application (2015-2020)

11 India

• 11.1 India Help Desk Outsourcing Market Size (2015-2020)
• 11.2 Help Desk Outsourcing Key Players in India (2019-2020)
• 11.3 India Help Desk Outsourcing Market Size by Type (2015-2020)
• 11.4 India Help Desk Outsourcing Market Size by Application (2015-2020)

12 Central & South America

• 12.1 Central & South America Help Desk Outsourcing Market Size (2015-2020)
• 12.2 Help Desk Outsourcing Key Players in Central & South America (2019-2020)
• 12.3 Central & South America Help Desk Outsourcing Market Size by Type (2015-2020)
• 12.4 Central & South America Help Desk Outsourcing Market Size by Application (2015-2020)

13 Key Players Profiles

• 13.1 CSC
  • 13.1.1 CSC Company Details
  • 13.1.2 CSC Business Overview
  • 13.1.3 CSC Help Desk Outsourcing Introduction
  • 13.1.4 CSC Revenue in Help Desk Outsourcing Business (2015-2020))
  • 13.1.5 CSC Recent Development
• 13.2 HCL Technologies
  • 13.2.1 HCL Technologies Company Details
  • 13.2.2 HCL Technologies Business Overview
  • 13.2.3 HCL Technologies Help Desk Outsourcing Introduction
  • 13.2.4 HCL Technologies Revenue in Help Desk Outsourcing Business (2015-2020)
  • 13.2.5 HCL Technologies Recent Development
• 13.3 HP Enterprise Services
  • 13.3.1 HP Enterprise Services Company Details
  • 13.3.2 HP Enterprise Services Business Overview
  • 13.3.3 HP Enterprise Services Help Desk Outsourcing Introduction
  • 13.3.4 HP Enterprise Services Revenue in Help Desk Outsourcing Business (2015-2020)
  • 13.3.5 HP Enterprise Services Recent Development
• 13.4 IBM
  • 13.4.1 IBM Company Details
  • 13.4.2 IBM Business Overview
  • 13.4.3 IBM Help Desk Outsourcing Introduction
  • 13.4.4 IBM Revenue in Help Desk Outsourcing Business (2015-2020)
  • 13.4.5 IBM Recent Development
• 13.5 Qcom Outsourcing
  • 13.5.1 Qcom Outsourcing Company Details
  • 13.5.2 Qcom Outsourcing Business Overview
  • 13.5.3 Qcom Outsourcing Help Desk Outsourcing Introduction
  • 13.5.4 Qcom Outsourcing Revenue in Help Desk Outsourcing Business (2015-2020)
  • 13.5.5 Qcom Outsourcing Recent Development
• 13.6 Wipro
  • 13.6.1 Wipro Company Details
  • 13.6.2 Wipro Business Overview
  • 13.6.3 Wipro Help Desk Outsourcing Introduction
  • 13.6.4 Wipro Revenue in Help Desk Outsourcing Business (2015-2020)
  • 13.6.5 Wipro Recent Development

14 Analyst's Viewpoints/Conclusions

15 Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
  • 15.1.2 Data Source
• 15.2 Disclaimer