Report Detail

Service & Software Global Healthcare CRM (Customer Relationship Management) Market 2019 by Company, Regions, Type and Application, Forecast to 2024

  • RnM3749021
  • |
  • 16 September, 2019
  • |
  • Global
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  • 136 Pages
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  • GIR (Global Info Research)
  • |
  • Service & Software

Customer-relationship management is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

Scope of the Report:
The global Healthcare CRM (Customer Relationship Management) market is valued at xx million USD in 2018 and is expected to reach xx million USD by the end of 2024, growing at a CAGR of xx% between 2019 and 2024.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Healthcare CRM (Customer Relationship Management).
Europe also play important roles in global market, with market size of xx million USD in 2019 and will be xx million USD in 2024, with a CAGR of xx%.
This report studies the Healthcare CRM (Customer Relationship Management) market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Healthcare CRM (Customer Relationship Management) market by product type and applications/end industries.

Market Segment by Companies, this report covers
SAP
Veeva Systems
Salesforce
Oracle
IBM
Cerner
Lawson and Verint Systems
Nice systems
NetSuite
Microsoft
Amdocs Ltd.
Siemens Healthcare
Accenture
Anthelio Healthcare Solutions
AllScripts Healthcare Solutions Inc.
Talisma

Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Market Segment by Type, covers
Predictive CRM
Mobile CRM
Cloud-Based CRM
Social CRM
Collaborative CRM

Market Segment by Applications, can be divided into
Relationship Management
Case Coordination
Community Outreach
Case Management
Other


Table of Contents

    1 Healthcare CRM (Customer Relationship Management) Market Overview

    • 1.1 Product Overview and Scope of Healthcare CRM (Customer Relationship Management)
    • 1.2 Classification of Healthcare CRM (Customer Relationship Management) by Types
      • 1.2.1 Global Healthcare CRM (Customer Relationship Management) Revenue Comparison by Types (2019-2024)
      • 1.2.2 Global Healthcare CRM (Customer Relationship Management) Revenue Market Share by Types in 2018
      • 1.2.3 Predictive CRM
      • 1.2.4 Mobile CRM
      • 1.2.5 Cloud-Based CRM
      • 1.2.6 Social CRM
      • 1.2.7 Collaborative CRM
    • 1.3 Global Healthcare CRM (Customer Relationship Management) Market by Application
      • 1.3.1 Global Healthcare CRM (Customer Relationship Management) Market Size and Market Share Comparison by Applications (2014-2024)
      • 1.3.2 Relationship Management
      • 1.3.3 Case Coordination
      • 1.3.4 Community Outreach
      • 1.3.5 Case Management
      • 1.3.6 Other
    • 1.4 Global Healthcare CRM (Customer Relationship Management) Market by Regions
      • 1.4.1 Global Healthcare CRM (Customer Relationship Management) Market Size (Million USD) Comparison by Regions (2014-2024)
      • 1.4.1 North America (USA, Canada and Mexico) Healthcare CRM (Customer Relationship Management) Status and Prospect (2014-2024)
      • 1.4.2 Europe (Germany, France, UK, Russia and Italy) Healthcare CRM (Customer Relationship Management) Status and Prospect (2014-2024)
      • 1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Healthcare CRM (Customer Relationship Management) Status and Prospect (2014-2024)
      • 1.4.4 South America (Brazil, Argentina, Colombia) Healthcare CRM (Customer Relationship Management) Status and Prospect (2014-2024)
      • 1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Healthcare CRM (Customer Relationship Management) Status and Prospect (2014-2024)
    • 1.5 Global Market Size of Healthcare CRM (Customer Relationship Management) (2014-2024)

    2 Manufacturers Profiles

    • 2.1 SAP
      • 2.1.1 Business Overview
      • 2.1.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.1.2.1 Product A
        • 2.1.2.2 Product B
      • 2.1.3 SAP Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.2 Veeva Systems
      • 2.2.1 Business Overview
      • 2.2.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.2.2.1 Product A
        • 2.2.2.2 Product B
      • 2.2.3 Veeva Systems Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.3 Salesforce
      • 2.3.1 Business Overview
      • 2.3.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.3.2.1 Product A
        • 2.3.2.2 Product B
      • 2.3.3 Salesforce Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.4 Oracle
      • 2.4.1 Business Overview
      • 2.4.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.4.2.1 Product A
        • 2.4.2.2 Product B
      • 2.4.3 Oracle Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.5 IBM
      • 2.5.1 Business Overview
      • 2.5.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.5.2.1 Product A
        • 2.5.2.2 Product B
      • 2.5.3 IBM Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.6 Cerner
      • 2.6.1 Business Overview
      • 2.6.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.6.2.1 Product A
        • 2.6.2.2 Product B
      • 2.6.3 Cerner Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.7 Lawson and Verint Systems
      • 2.7.1 Business Overview
      • 2.7.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.7.2.1 Product A
        • 2.7.2.2 Product B
      • 2.7.3 Lawson and Verint Systems Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.8 Nice systems
      • 2.8.1 Business Overview
      • 2.8.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.8.2.1 Product A
        • 2.8.2.2 Product B
      • 2.8.3 Nice systems Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.9 NetSuite
      • 2.9.1 Business Overview
      • 2.9.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.9.2.1 Product A
        • 2.9.2.2 Product B
      • 2.9.3 NetSuite Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.10 Microsoft
      • 2.10.1 Business Overview
      • 2.10.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.10.2.1 Product A
        • 2.10.2.2 Product B
      • 2.10.3 Microsoft Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.11 Amdocs Ltd.
      • 2.11.1 Business Overview
      • 2.11.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.11.2.1 Product A
        • 2.11.2.2 Product B
      • 2.11.3 Amdocs Ltd. Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.12 Siemens Healthcare
      • 2.12.1 Business Overview
      • 2.12.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.12.2.1 Product A
        • 2.12.2.2 Product B
      • 2.12.3 Siemens Healthcare Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.13 Accenture
      • 2.13.1 Business Overview
      • 2.13.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.13.2.1 Product A
        • 2.13.2.2 Product B
      • 2.13.3 Accenture Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.14 Anthelio Healthcare Solutions
      • 2.14.1 Business Overview
      • 2.14.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.14.2.1 Product A
        • 2.14.2.2 Product B
      • 2.14.3 Anthelio Healthcare Solutions Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.15 AllScripts Healthcare Solutions Inc.
      • 2.15.1 Business Overview
      • 2.15.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.15.2.1 Product A
        • 2.15.2.2 Product B
      • 2.15.3 AllScripts Healthcare Solutions Inc. Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)
    • 2.16 Talisma
      • 2.16.1 Business Overview
      • 2.16.2 Healthcare CRM (Customer Relationship Management) Type and Applications
        • 2.16.2.1 Product A
        • 2.16.2.2 Product B
      • 2.16.3 Talisma Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2018)

    3 Global Healthcare CRM (Customer Relationship Management) Market Competition, by Players

    • 3.1 Global Healthcare CRM (Customer Relationship Management) Revenue and Share by Players (2014-2019)
    • 3.2 Market Concentration Rate
      • 3.2.1 Top 5 Healthcare CRM (Customer Relationship Management) Players Market Share
      • 3.2.2 Top 10 Healthcare CRM (Customer Relationship Management) Players Market Share
    • 3.3 Market Competition Trend

    4 Global Healthcare CRM (Customer Relationship Management) Market Size by Regions

    • 4.1 Global Healthcare CRM (Customer Relationship Management) Revenue and Market Share by Regions
    • 4.2 North America Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 4.3 Europe Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 4.4 Asia-Pacific Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 4.5 South America Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 4.6 Middle East and Africa Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)

    5 North America Healthcare CRM (Customer Relationship Management) Revenue by Countries

    • 5.1 North America Healthcare CRM (Customer Relationship Management) Revenue by Countries (2014-2019)
    • 5.2 USA Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 5.3 Canada Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 5.4 Mexico Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)

    6 Europe Healthcare CRM (Customer Relationship Management) Revenue by Countries

    • 6.1 Europe Healthcare CRM (Customer Relationship Management) Revenue by Countries (2014-2019)
    • 6.2 Germany Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 6.3 UK Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 6.4 France Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 6.5 Russia Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 6.6 Italy Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)

    7 Asia-Pacific Healthcare CRM (Customer Relationship Management) Revenue by Countries

    • 7.1 Asia-Pacific Healthcare CRM (Customer Relationship Management) Revenue by Countries (2014-2019)
    • 7.2 China Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 7.3 Japan Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 7.4 Korea Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 7.5 India Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 7.6 Southeast Asia Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)

    8 South America Healthcare CRM (Customer Relationship Management) Revenue by Countries

    • 8.1 South America Healthcare CRM (Customer Relationship Management) Revenue by Countries (2014-2019)
    • 8.2 Brazil Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 8.3 Argentina Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 8.4 Colombia Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)

    9 Middle East and Africa Revenue Healthcare CRM (Customer Relationship Management) by Countries

    • 9.1 Middle East and Africa Healthcare CRM (Customer Relationship Management) Revenue by Countries (2014-2019)
    • 9.2 Saudi Arabia Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 9.3 UAE Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 9.4 Egypt Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 9.5 Nigeria Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)
    • 9.6 South Africa Healthcare CRM (Customer Relationship Management) Revenue and Growth Rate (2014-2019)

    10 Global Healthcare CRM (Customer Relationship Management) Market Segment by Type

    • 10.1 Global Healthcare CRM (Customer Relationship Management) Revenue and Market Share by Type (2014-2019)
    • 10.2 Global Healthcare CRM (Customer Relationship Management) Market Forecast by Type (2019-2024)
    • 10.3 Predictive CRM Revenue Growth Rate (2014-2024)
    • 10.4 Mobile CRM Revenue Growth Rate (2014-2024)
    • 10.5 Cloud-Based CRM Revenue Growth Rate (2014-2024)
    • 10.6 Social CRM Revenue Growth Rate (2014-2024)
    • 10.7 Collaborative CRM Revenue Growth Rate (2014-2024)

    11 Global Healthcare CRM (Customer Relationship Management) Market Segment by Application

    • 11.1 Global Healthcare CRM (Customer Relationship Management) Revenue Market Share by Application (2014-2019)
    • 11.2 Healthcare CRM (Customer Relationship Management) Market Forecast by Application (2019-2024)
    • 11.3 Relationship Management Revenue Growth (2014-2019)
    • 11.4 Case Coordination Revenue Growth (2014-2019)
    • 11.5 Community Outreach Revenue Growth (2014-2019)
    • 11.6 Case Management Revenue Growth (2014-2019)
    • 11.7 Other Revenue Growth (2014-2019)

    12 Global Healthcare CRM (Customer Relationship Management) Market Size Forecast (2019-2024)

    • 12.1 Global Healthcare CRM (Customer Relationship Management) Market Size Forecast (2019-2024)
    • 12.2 Global Healthcare CRM (Customer Relationship Management) Market Forecast by Regions (2019-2024)
    • 12.3 North America Healthcare CRM (Customer Relationship Management) Revenue Market Forecast (2019-2024)
    • 12.4 Europe Healthcare CRM (Customer Relationship Management) Revenue Market Forecast (2019-2024)
    • 12.5 Asia-Pacific Healthcare CRM (Customer Relationship Management) Revenue Market Forecast (2019-2024)
    • 12.6 South America Healthcare CRM (Customer Relationship Management) Revenue Market Forecast (2019-2024)
    • 12.7 Middle East and Africa Healthcare CRM (Customer Relationship Management) Revenue Market Forecast (2019-2024)

    13 Research Findings and Conclusion

      14 Appendix

      • 14.1 Methodology

      Summary:
      Get latest Market Research Reports on Healthcare CRM (Customer Relationship Management). Industry analysis & Market Report on Healthcare CRM (Customer Relationship Management) is a syndicated market report, published as Global Healthcare CRM (Customer Relationship Management) Market 2019 by Company, Regions, Type and Application, Forecast to 2024. It is complete Research Study and Industry Analysis of Healthcare CRM (Customer Relationship Management) market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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