Table of Contents

2019-2024 Global Healthcare BPO Market Report (Status and Outlook)

1 Scope of the Report

• 1.1 Market Introduction
• 1.2 Research Objectives
• 1.3 Years Considered
• 1.4 Market Research Methodology
• 1.5 Economic Indicators
• 1.6 Currency Considered

2 Executive Summary

• 2.1 World Market Overview
  • 2.1.1 Global Healthcare BPO Market Size 2014-2024
  • 2.1.2 Healthcare BPO Market Size CAGR by Region
• 2.2 Healthcare BPO Segment by Type
  • 2.2.1 Healthcare Payer BPO
  • 2.2.2 Healthcare Provider BPO
  • 2.2.3 Healthcare Pharmaceutical BPO
• 2.3 Healthcare BPO Market Size by Type
  • 2.3.1 Global Healthcare BPO Market Size Market Share by Type (2014-2019)
  • 2.3.2 Global Healthcare BPO Market Size Growth Rate by Type (2014-2019)
• 2.4 Healthcare BPO Segment by Application
  • 2.4.1 Research and Development
  • 2.4.2 Manufacturing
  • 2.4.3 Non-Clinical Services
• 2.5 Healthcare BPO Market Size by Application
  • 2.5.1 Global Healthcare BPO Market Size Market Share by Application (2014-2019)
  • 2.5.2 Global Healthcare BPO Market Size Growth Rate by Application (2014-2019)

3 Global Healthcare BPO by Players

• 3.1 Global Healthcare BPO Market Size Market Share by Players
  • 3.1.1 Global Healthcare BPO Market Size by Players (2017-2019)
  • 3.1.2 Global Healthcare BPO Market Size Market Share by Players (2017-2019)
• 3.2 Global Healthcare BPO Key Players Head office and Products Offered
• 3.3 Market Concentration Rate Analysis
  • 3.3.1 Competition Landscape Analysis
  • 3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2017-2019)
• 3.4 New Products and Potential Entrants
• 3.5 Mergers & Acquisitions, Expansion

4 Healthcare BPO by Regions

• 4.1 Healthcare BPO Market Size by Regions
• 4.2 Americas Healthcare BPO Market Size Growth
• 4.3 APAC Healthcare BPO Market Size Growth
• 4.4 Europe Healthcare BPO Market Size Growth
• 4.5 Middle East & Africa Healthcare BPO Market Size Growth

5 Americas

• 5.1 Americas Healthcare BPO Market Size by Countries
• 5.2 Americas Healthcare BPO Market Size by Type
• 5.3 Americas Healthcare BPO Market Size by Application
• 5.4 United States
• 5.5 Canada
• 5.6 Mexico
• 5.7 Key Economic Indicators of Few Americas Countries

6 APAC

• 6.1 APAC Healthcare BPO Market Size by Countries
• 6.2 APAC Healthcare BPO Market Size by Type
• 6.3 APAC Healthcare BPO Market Size by Application
• 6.4 China
• 6.5 Japan
• 6.6 Korea
• 6.7 Southeast Asia
• 6.8 India
• 6.9 Australia
• 6.10 Key Economic Indicators of Few APAC Countries

7 Europe

• 7.1 Europe Healthcare BPO by Countries
• 7.2 Europe Healthcare BPO Market Size by Type
• 7.3 Europe Healthcare BPO Market Size by Application
• 7.4 Germany
• 7.5 France
• 7.6 UK
• 7.7 Italy
• 7.8 Russia
• 7.9 Spain
• 7.10 Key Economic Indicators of Few Europe Countries

8 Middle East & Africa

• 8.1 Middle East & Africa Healthcare BPO by Countries
• 8.2 Middle East & Africa Healthcare BPO Market Size by Type
• 8.3 Middle East & Africa Healthcare BPO Market Size by Application
• 8.4 Egypt
• 8.5 South Africa
• 8.6 Israel
• 8.7 Turkey
• 8.8 GCC Countries

9 Market Drivers, Challenges and Trends

• 9.1 Market Drivers and Impact
  • 9.1.1 Growing Demand from Key Regions
  • 9.1.2 Growing Demand from Key Applications and Potential Industries
• 9.2 Market Challenges and Impact
• 9.3 Market Trends

10 Global Healthcare BPO Market Forecast

• 10.1 Global Healthcare BPO Market Size Forecast (2019-2024)
• 10.2 Global Healthcare BPO Forecast by Regions
  • 10.2.1 Global Healthcare BPO Forecast by Regions (2019-2024)
  • 10.2.2 Americas Market Forecast
  • 10.2.3 APAC Market Forecast
  • 10.2.4 Europe Market Forecast
  • 10.2.5 Middle East & Africa Market Forecast
• 10.3 Americas Forecast by Countries
  • 10.3.1 United States Market Forecast
  • 10.3.2 Canada Market Forecast
  • 10.3.3 Mexico Market Forecast
  • 10.3.4 Brazil Market Forecast
• 10.4 APAC Forecast by Countries
  • 10.4.1 China Market Forecast
  • 10.4.2 Japan Market Forecast
  • 10.4.3 Korea Market Forecast
  • 10.4.4 Southeast Asia Market Forecast
  • 10.4.5 India Market Forecast
  • 10.4.6 Australia Market Forecast
• 10.5 Europe Forecast by Countries
  • 10.5.1 Germany Market Forecast
  • 10.5.2 France Market Forecast
  • 10.5.3 UK Market Forecast
  • 10.5.4 Italy Market Forecast
  • 10.5.5 Russia Market Forecast
  • 10.5.6 Spain Market Forecast
• 10.6 Middle East & Africa Forecast by Countries
  • 10.6.1 Egypt Market Forecast
  • 10.6.2 South Africa Market Forecast
  • 10.6.3 Israel Market Forecast
  • 10.6.4 Turkey Market Forecast
  • 10.6.5 GCC Countries Market Forecast
• 10.7 Global Healthcare BPO Forecast by Type
• 10.8 Global Healthcare BPO Forecast by Application

11 Key Players Analysis

• 11.1 Quintiles
  • 11.1.1 Company Details
  • 11.1.2 Healthcare BPO Product Offered
  • 11.1.3 Quintiles Healthcare BPO Revenue, Gross Margin and Market Share (2017-2019)
  • 11.1.4 Main Business Overview
  • 11.1.5 Quintiles News
• 11.2 HCL
  • 11.2.1 Company Details
  • 11.2.2 Healthcare BPO Product Offered
  • 11.2.3 HCL Healthcare BPO Revenue, Gross Margin and Market Share (2017-2019)
  • 11.2.4 Main Business Overview
  • 11.2.5 HCL News
• 11.3 Cognizant
  • 11.3.1 Company Details
  • 11.3.2 Healthcare BPO Product Offered
  • 11.3.3 Cognizant Healthcare BPO Revenue, Gross Margin and Market Share (2017-2019)
  • 11.3.4 Main Business Overview
  • 11.3.5 Cognizant News
• 11.4 Covance
  • 11.4.1 Company Details
  • 11.4.2 Healthcare BPO Product Offered
  • 11.4.3 Covance Healthcare BPO Revenue, Gross Margin and Market Share (2017-2019)
  • 11.4.4 Main Business Overview
  • 11.4.5 Covance News
• 11.5 Accenture
  • 11.5.1 Company Details
  • 11.5.2 Healthcare BPO Product Offered
  • 11.5.3 Accenture Healthcare BPO Revenue, Gross Margin and Market Share (2017-2019)
  • 11.5.4 Main Business Overview
  • 11.5.5 Accenture News
• 11.6 Inventiv
  • 11.6.1 Company Details
  • 11.6.2 Healthcare BPO Product Offered
  • 11.6.3 Inventiv Healthcare BPO Revenue, Gross Margin and Market Share (2017-2019)
  • 11.6.4 Main Business Overview
  • 11.6.5 Inventiv News
• 11.7 Catalent
  • 11.7.1 Company Details
  • 11.7.2 Healthcare BPO Product Offered
  • 11.7.3 Catalent Healthcare BPO Revenue, Gross Margin and Market Share (2017-2019)
  • 11.7.4 Main Business Overview
  • 11.7.5 Catalent News
• 11.8 Parexel
  • 11.8.1 Company Details
  • 11.8.2 Healthcare BPO Product Offered
  • 11.8.3 Parexel Healthcare BPO Revenue, Gross Margin and Market Share (2017-2019)
  • 11.8.4 Main Business Overview
  • 11.8.5 Parexel News
• 11.9 Lonza
  • 11.9.1 Company Details
  • 11.9.2 Healthcare BPO Product Offered
  • 11.9.3 Lonza Healthcare BPO Revenue, Gross Margin and Market Share (2017-2019)
  • 11.9.4 Main Business Overview
  • 11.9.5 Lonza News
• 11.10 Boehringer Ingelheim
  • 11.10.1 Company Details
  • 11.10.2 Healthcare BPO Product Offered
  • 11.10.3 Boehringer Ingelheim Healthcare BPO Revenue, Gross Margin and Market Share (2017-2019)
  • 11.10.4 Main Business Overview
  • 11.10.5 Boehringer Ingelheim News
• 11.11 Charles Rivers
• 11.12 Genpact
• 11.13 Sutherland
• 11.14 PremierBPO
• 11.15 Firstsource
• 11.16 PPD
• 11.17 GeBBS Healthcare
• 11.18 Indian Healthcare BPO

12 Research Findings and Conclusion

Healthcare business process outsourcing (BPO) is a practice in which healthcare organizations outsource business operations to outside vendors.
US is the largest Maket of Healthcare BPO, with revenue market share over 58% in 2015, There are lots of companies in US chould provide all kinds of Healthcare BPO and they often have branch around the world, they are the most important player in the market.
Europe, following US, takes revenue market share of 22% in 2015. Asia is an important market of Healthcare BPO, accounting for 16% revenue market share in 2015 and with average growth rate over 17% during past 5 years.
Quintiles, HCL, Cognizant, Covance and Accenture are the top player in the market. The top 18 companies occupy 21% of global revenue.

According to this study, over the next five years the Healthcare BPO market will register a xx% CAGR in terms of revenue, the global market size will reach US$ xx million by 2024, from US$ xx million in 2019. In particular, this report presents the global revenue market share of key companies in Healthcare BPO business, shared in Chapter 3.

This report presents a comprehensive overview, market shares and growth opportunities of Healthcare BPO market by product type, application, key companies and key regions.

This study considers the Healthcare BPO value generated from the sales of the following segments:

Segmentation by product type: breakdown data from 2014 to 2019 in Section 2.3; and forecast to 2024 in section 10.7.
Healthcare Payer BPO
Healthcare Provider BPO
Segmentation by application: breakdown data from 2014 to 2019, in Section 2.4; and forecast to 2024 in section 10.8.
Research and Development
Manufacturing
Non-Clinical Services

This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Spain
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/manufacturers in the market. The key manufacturers covered in this report: Breakdown data in in Chapter 3.
Quintiles
HCL
Cognizant
Covance
Accenture
Inventiv
Catalent
Parexel
Lonza
Boehringer Ingelheim
Charles Rivers
Genpact
Sutherland
PremierBPO
Firstsource
PPD
GeBBS Healthcare
Indian Healthcare BPO

In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.

Research objectives
To study and analyze the global Healthcare BPO market size by key regions/countries, product type and application, history data from 2014 to 2018, and forecast to 2024.
To understand the structure of Healthcare BPO market by identifying its various subsegments.
Focuses on the key global Healthcare BPO players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
To analyze the Healthcare BPO with respect to individual growth trends, future prospects, and their contribution to the total market.
To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
To project the size of Healthcare BPO submarkets, with respect to key regions (along with their respective key countries).
To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.