Report Detail
Global CRM Application Software Market Size, Status and Forecast 2019-2025
- RnM2716552 |
- 11 July, 2019 |
- Global |
- 96 Pages |
- QYResearch |
- Service & Software
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
The BFSI segment is poised to touch a figure of about US$ 11,300 Mn in the year 2025. This signifies a CAGR of nearly 15.0% during the assessment period from 2017 till the year 2025.
The cloud segment is expected to reach a value of about US$ 34,750 Mn in the year 2025. This signifies a robust CAGR during the forecast period of 2017-2025.
In 2018, the global CRM Application Software market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.
This report focuses on the global CRM Application Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the CRM Application Software development in United States, Europe and China.
The key players covered in this study
Salesforce
Oracle
SAP
IBM
Microsoft
Adobe
Genesys
Nice Systems
Amdocs
SAS
Market segment by Type, the product can be split into
Cloud
On-Premise
Market segment by Application, split into
BFSI
Retail
IT & Telecommunication
Healthcare
Discrete Manufacturing
Government
Education
Others
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global CRM Application Software status, future forecast, growth opportunity, key market and key players.
To present the CRM Application Software development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of CRM Application Software are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Contents
1 Report Overview
- 1.1 Study Scope
- 1.2 Key Market Segments
- 1.3 Players Covered
- 1.4 Market Analysis by Type
- 1.4.1 Global CRM Application Software Market Size Growth Rate by Type (2014-2025)
- 1.4.2 Cloud
- 1.4.3 On-Premise
- 1.5 Market by Application
- 1.5.1 Global CRM Application Software Market Share by Application (2014-2025)
- 1.5.2 BFSI
- 1.5.3 Retail
- 1.5.4 IT & Telecommunication
- 1.5.5 Healthcare
- 1.5.6 Discrete Manufacturing
- 1.5.7 Government
- 1.5.8 Education
- 1.5.9 Others
- 1.6 Study Objectives
- 1.7 Years Considered
2 Global Growth Trends
- 2.1 CRM Application Software Market Size
- 2.2 CRM Application Software Growth Trends by Regions
- 2.2.1 CRM Application Software Market Size by Regions (2014-2025)
- 2.2.2 CRM Application Software Market Share by Regions (2014-2019)
- 2.3 Industry Trends
- 2.3.1 Market Top Trends
- 2.3.2 Market Drivers
- 2.3.3 Market Opportunities
3 Market Share by Key Players
- 3.1 CRM Application Software Market Size by Manufacturers
- 3.1.1 Global CRM Application Software Revenue by Manufacturers (2014-2019)
- 3.1.2 Global CRM Application Software Revenue Market Share by Manufacturers (2014-2019)
- 3.1.3 Global CRM Application Software Market Concentration Ratio (CR5 and HHI)
- 3.2 CRM Application Software Key Players Head office and Area Served
- 3.3 Key Players CRM Application Software Product/Solution/Service
- 3.4 Date of Enter into CRM Application Software Market
- 3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
- 4.1 Global CRM Application Software Market Size by Type (2014-2019)
- 4.2 Global CRM Application Software Market Size by Application (2014-2019)
5 United States
- 5.1 United States CRM Application Software Market Size (2014-2019)
- 5.2 CRM Application Software Key Players in United States
- 5.3 United States CRM Application Software Market Size by Type
- 5.4 United States CRM Application Software Market Size by Application
6 Europe
- 6.1 Europe CRM Application Software Market Size (2014-2019)
- 6.2 CRM Application Software Key Players in Europe
- 6.3 Europe CRM Application Software Market Size by Type
- 6.4 Europe CRM Application Software Market Size by Application
7 China
- 7.1 China CRM Application Software Market Size (2014-2019)
- 7.2 CRM Application Software Key Players in China
- 7.3 China CRM Application Software Market Size by Type
- 7.4 China CRM Application Software Market Size by Application
8 Japan
- 8.1 Japan CRM Application Software Market Size (2014-2019)
- 8.2 CRM Application Software Key Players in Japan
- 8.3 Japan CRM Application Software Market Size by Type
- 8.4 Japan CRM Application Software Market Size by Application
9 Southeast Asia
- 9.1 Southeast Asia CRM Application Software Market Size (2014-2019)
- 9.2 CRM Application Software Key Players in Southeast Asia
- 9.3 Southeast Asia CRM Application Software Market Size by Type
- 9.4 Southeast Asia CRM Application Software Market Size by Application
10 India
- 10.1 India CRM Application Software Market Size (2014-2019)
- 10.2 CRM Application Software Key Players in India
- 10.3 India CRM Application Software Market Size by Type
- 10.4 India CRM Application Software Market Size by Application
11 Central & South America
- 11.1 Central & South America CRM Application Software Market Size (2014-2019)
- 11.2 CRM Application Software Key Players in Central & South America
- 11.3 Central & South America CRM Application Software Market Size by Type
- 11.4 Central & South America CRM Application Software Market Size by Application
12 International Players Profiles
- 12.1 Salesforce
- 12.1.1 Salesforce Company Details
- 12.1.2 Company Description and Business Overview
- 12.1.3 CRM Application Software Introduction
- 12.1.4 Salesforce Revenue in CRM Application Software Business (2014-2019)
- 12.1.5 Salesforce Recent Development
- 12.2 Oracle
- 12.2.1 Oracle Company Details
- 12.2.2 Company Description and Business Overview
- 12.2.3 CRM Application Software Introduction
- 12.2.4 Oracle Revenue in CRM Application Software Business (2014-2019)
- 12.2.5 Oracle Recent Development
- 12.3 SAP
- 12.3.1 SAP Company Details
- 12.3.2 Company Description and Business Overview
- 12.3.3 CRM Application Software Introduction
- 12.3.4 SAP Revenue in CRM Application Software Business (2014-2019)
- 12.3.5 SAP Recent Development
- 12.4 IBM
- 12.4.1 IBM Company Details
- 12.4.2 Company Description and Business Overview
- 12.4.3 CRM Application Software Introduction
- 12.4.4 IBM Revenue in CRM Application Software Business (2014-2019)
- 12.4.5 IBM Recent Development
- 12.5 Microsoft
- 12.5.1 Microsoft Company Details
- 12.5.2 Company Description and Business Overview
- 12.5.3 CRM Application Software Introduction
- 12.5.4 Microsoft Revenue in CRM Application Software Business (2014-2019)
- 12.5.5 Microsoft Recent Development
- 12.6 Adobe
- 12.6.1 Adobe Company Details
- 12.6.2 Company Description and Business Overview
- 12.6.3 CRM Application Software Introduction
- 12.6.4 Adobe Revenue in CRM Application Software Business (2014-2019)
- 12.6.5 Adobe Recent Development
- 12.7 Genesys
- 12.7.1 Genesys Company Details
- 12.7.2 Company Description and Business Overview
- 12.7.3 CRM Application Software Introduction
- 12.7.4 Genesys Revenue in CRM Application Software Business (2014-2019)
- 12.7.5 Genesys Recent Development
- 12.8 Nice Systems
- 12.8.1 Nice Systems Company Details
- 12.8.2 Company Description and Business Overview
- 12.8.3 CRM Application Software Introduction
- 12.8.4 Nice Systems Revenue in CRM Application Software Business (2014-2019)
- 12.8.5 Nice Systems Recent Development
- 12.9 Amdocs
- 12.9.1 Amdocs Company Details
- 12.9.2 Company Description and Business Overview
- 12.9.3 CRM Application Software Introduction
- 12.9.4 Amdocs Revenue in CRM Application Software Business (2014-2019)
- 12.9.5 Amdocs Recent Development
- 12.10 SAS
- 12.10.1 SAS Company Details
- 12.10.2 Company Description and Business Overview
- 12.10.3 CRM Application Software Introduction
- 12.10.4 SAS Revenue in CRM Application Software Business (2014-2019)
- 12.10.5 SAS Recent Development
13 Market Forecast 2019-2025
- 13.1 Market Size Forecast by Regions
- 13.2 United States
- 13.3 Europe
- 13.4 China
- 13.5 Japan
- 13.6 Southeast Asia
- 13.7 India
- 13.8 Central & South America
- 13.9 Market Size Forecast by Product (2019-2025)
- 13.10 Market Size Forecast by Application (2019-2025)
14 Analyst's Viewpoints/Conclusions
15 Appendix
- 15.1 Research Methodology
- 15.1.1 Methodology/Research Approach
- 15.1.1.1 Research Programs/Design
- 15.1.1.2 Market Size Estimation
- 12.1.1.3 Market Breakdown and Data Triangulation
- 15.1.2 Data Source
- 15.1.2.1 Secondary Sources
- 15.1.2.2 Primary Sources
- 15.1.1 Methodology/Research Approach
- 15.2 Disclaimer
Summary:
Get latest Market Research Reports on CRM Application Software. Industry analysis & Market Report on CRM Application Software is a syndicated market report, published as Global CRM Application Software Market Size, Status and Forecast 2019-2025. It is complete Research Study and Industry Analysis of CRM Application Software market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.
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