1 Market Overview of Online CRM Tools

• 1.1 Online CRM Tools Market Overview
  • 1.1.1 Online CRM Tools Product Scope
  • 1.1.2 Market Status and Outlook
• 1.2 Global Online CRM Tools Market Size Overview by Region 2015 VS 2020 VS 2026
• 1.3 Global Online CRM Tools Market Size by Region (2015-2026)
• 1.4 Global Online CRM Tools Historic Market Size by Region (2015-2020)
• 1.5 Global Online CRM Tools Market Size Forecast by Region (2021-2026)
• 1.6 Key Regions, Online CRM Tools Market Size YoY Growth (2015-2026)
  • 1.6.1 North America Online CRM Tools Market Size YoY Growth (2015-2026)
  • 1.6.2 Europe Online CRM Tools Market Size YoY Growth (2015-2026)
  • 1.6.3 Asia-Pacific Online CRM Tools Market Size YoY Growth (2015-2026)
  • 1.6.4 Latin America Online CRM Tools Market Size YoY Growth (2015-2026)
  • 1.6.5 Middle East & Africa Online CRM Tools Market Size YoY Growth (2015-2026)

2 Online CRM Tools Market Overview by Type

• 2.1 Global Online CRM Tools Market Size by Type: 2015 VS 2020 VS 2026
• 2.2 Global Online CRM Tools Historic Market Size by Type (2015-2020)
• 2.3 Global Online CRM Tools Forecasted Market Size by Type (2021-2026)
• 2.4 Cloud-based
• 2.5 Web-based

3 Online CRM Tools Market Overview by Application

• 3.1 Global Online CRM Tools Market Size by Application: 2015 VS 2020 VS 2026
• 3.2 Global Online CRM Tools Historic Market Size by Application (2015-2020)
• 3.3 Global Online CRM Tools Forecasted Market Size by Application (2021-2026)
• 3.4 SMBs
• 3.5 Large Enterprises

4 Global Online CRM Tools Competition Analysis by Players

• 4.1 Global Online CRM Tools Market Size by Players (2015-2020)
• 4.2 Global Top Manufacturers by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Online CRM Tools as of 2019)
• 4.3 Date of Key Manufacturers Enter into Online CRM Tools Market
• 4.4 Global Top Players Online CRM Tools Headquarters and Area Served
• 4.5 Key Players Online CRM Tools Product Solution and Service
• 4.6 Competitive Status
  • 4.6.1 Online CRM Tools Market Concentration Rate
  • 4.6.2 Mergers & Acquisitions, Expansion Plans

5 Company (Top Players) Profiles and Key Data

• 5.1 Salesforce Sales Cloud
  • 5.1.1 Salesforce Sales Cloud Profile
  • 5.1.2 Salesforce Sales Cloud Main Business
  • 5.1.3 Salesforce Sales Cloud Online CRM Tools Products, Services and Solutions
  • 5.1.4 Salesforce Sales Cloud Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.1.5 Salesforce Sales Cloud Recent Developments
• 5.2 HubSpot CRM
  • 5.2.1 HubSpot CRM Profile
  • 5.2.2 HubSpot CRM Main Business
  • 5.2.3 HubSpot CRM Online CRM Tools Products, Services and Solutions
  • 5.2.4 HubSpot CRM Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.2.5 HubSpot CRM Recent Developments
• 5.3 Zoho CRM
  • 5.5.1 Zoho CRM Profile
  • 5.3.2 Zoho CRM Main Business
  • 5.3.3 Zoho CRM Online CRM Tools Products, Services and Solutions
  • 5.3.4 Zoho CRM Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.3.5 Copper Recent Developments
• 5.4 Copper
  • 5.4.1 Copper Profile
  • 5.4.2 Copper Main Business
  • 5.4.3 Copper Online CRM Tools Products, Services and Solutions
  • 5.4.4 Copper Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.4.5 Copper Recent Developments
• 5.5 amoCRM
  • 5.5.1 amoCRM Profile
  • 5.5.2 amoCRM Main Business
  • 5.5.3 amoCRM Online CRM Tools Products, Services and Solutions
  • 5.5.4 amoCRM Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.5.5 amoCRM Recent Developments
• 5.6 Freshsales
  • 5.6.1 Freshsales Profile
  • 5.6.2 Freshsales Main Business
  • 5.6.3 Freshsales Online CRM Tools Products, Services and Solutions
  • 5.6.4 Freshsales Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.6.5 Freshsales Recent Developments
• 5.7 bpm’online CRM
  • 5.7.1 bpm’online CRM Profile
  • 5.7.2 bpm’online CRM Main Business
  • 5.7.3 bpm’online CRM Online CRM Tools Products, Services and Solutions
  • 5.7.4 bpm’online CRM Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.7.5 bpm’online CRM Recent Developments
• 5.8 Teamgate CRM
  • 5.8.1 Teamgate CRM Profile
  • 5.8.2 Teamgate CRM Main Business
  • 5.8.3 Teamgate CRM Online CRM Tools Products, Services and Solutions
  • 5.8.4 Teamgate CRM Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.8.5 Teamgate CRM Recent Developments
• 5.9 Really Simple Systems CRM
  • 5.9.1 Really Simple Systems CRM Profile
  • 5.9.2 Really Simple Systems CRM Main Business
  • 5.9.3 Really Simple Systems CRM Online CRM Tools Products, Services and Solutions
  • 5.9.4 Really Simple Systems CRM Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.9.5 Really Simple Systems CRM Recent Developments
• 5.10 Agile CRM
  • 5.10.1 Agile CRM Profile
  • 5.10.2 Agile CRM Main Business
  • 5.10.3 Agile CRM Online CRM Tools Products, Services and Solutions
  • 5.10.4 Agile CRM Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.10.5 Agile CRM Recent Developments
• 5.11 Yetiforce CRM
  • 5.11.1 Yetiforce CRM Profile
  • 5.11.2 Yetiforce CRM Main Business
  • 5.11.3 Yetiforce CRM Online CRM Tools Products, Services and Solutions
  • 5.11.4 Yetiforce CRM Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.11.5 Yetiforce CRM Recent Developments
• 5.12 SutiCRM
  • 5.12.1 SutiCRM Profile
  • 5.12.2 SutiCRM Main Business
  • 5.12.3 SutiCRM Online CRM Tools Products, Services and Solutions
  • 5.12.4 SutiCRM Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.12.5 SutiCRM Recent Developments
• 5.13 InStream
  • 5.13.1 InStream Profile
  • 5.13.2 InStream Main Business
  • 5.13.3 InStream Online CRM Tools Products, Services and Solutions
  • 5.13.4 InStream Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.13.5 InStream Recent Developments
• 5.14 Vtiger CRM
  • 5.14.1 Vtiger CRM Profile
  • 5.14.2 Vtiger CRM Main Business
  • 5.14.3 Vtiger CRM Online CRM Tools Products, Services and Solutions
  • 5.14.4 Vtiger CRM Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.14.5 Vtiger CRM Recent Developments
• 5.15 Bitrix24
  • 5.15.1 Bitrix24 Profile
  • 5.15.2 Bitrix24 Main Business
  • 5.15.3 Bitrix24 Online CRM Tools Products, Services and Solutions
  • 5.15.4 Bitrix24 Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.15.5 Bitrix24 Recent Developments
• 5.16 SeoToaster CRM
  • 5.16.1 SeoToaster CRM Profile
  • 5.16.2 SeoToaster CRM Main Business
  • 5.16.3 SeoToaster CRM Online CRM Tools Products, Services and Solutions
  • 5.16.4 SeoToaster CRM Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.16.5 SeoToaster CRM Recent Developments
• 5.17 Breezz
  • 5.17.1 Breezz Profile
  • 5.17.2 Breezz Main Business
  • 5.17.3 Breezz Online CRM Tools Products, Services and Solutions
  • 5.17.4 Breezz Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.17.5 Breezz Recent Developments
• 5.18 RepairShopr
  • 5.18.1 RepairShopr Profile
  • 5.18.2 RepairShopr Main Business
  • 5.18.3 RepairShopr Online CRM Tools Products, Services and Solutions
  • 5.18.4 RepairShopr Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.18.5 RepairShopr Recent Developments
• 5.19 Yonyx
  • 5.19.1 Yonyx Profile
  • 5.19.2 Yonyx Main Business
  • 5.19.3 Yonyx Online CRM Tools Products, Services and Solutions
  • 5.19.4 Yonyx Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.19.5 Yonyx Recent Developments
• 5.20 Wakeupsales
  • 5.20.1 Wakeupsales Profile
  • 5.20.2 Wakeupsales Main Business
  • 5.20.3 Wakeupsales Online CRM Tools Products, Services and Solutions
  • 5.20.4 Wakeupsales Online CRM Tools Revenue (US$ Million) & (2015-2020)
  • 5.20.5 Wakeupsales Recent Developments

6 North America

• 6.1 North America Online CRM Tools Market Size by Country
• 6.2 United States
• 6.3 Canada

7 Europe

• 7.1 Europe Online CRM Tools Market Size by Country
• 7.2 Germany
• 7.3 France
• 7.4 U.K.
• 7.5 Italy
• 7.6 Russia
• 7.7 Nordic
• 7.8 Rest of Europe

8 Asia-Pacific

• 8.1 Asia-Pacific Online CRM Tools Market Size by Region
• 8.2 China
• 8.3 Japan
• 8.4 South Korea
• 8.5 Southeast Asia
• 8.6 India
• 8.7 Australia
• 8.8 Rest of Asia-Pacific

9 Latin America

• 9.1 Latin America Online CRM Tools Market Size by Country
• 9.2 Mexico
• 9.3 Brazil
• 9.4 Rest of Latin America

10 Middle East & Africa

• 10.1 Middle East & Africa Online CRM Tools Market Size by Country
• 10.2 Turkey
• 10.3 Saudi Arabia
• 10.4 UAE
• 10.5 Rest of Middle East & Africa

11 Online CRM Tools Market Dynamics

• 11.1 Industry Trends
• 11.2 Market Drivers
• 11.3 Market Challenges
• 11.4 Market Restraints

12 Research Finding /Conclusion

13 Methodology and Data Source

• 13.1 Methodology/Research Approach
  • 13.1.1 Research Programs/Design
  • 13.1.2 Market Size Estimation
  • 13.1.3 Market Breakdown and Data Triangulation
• 13.2 Data Source
  • 13.2.1 Secondary Sources
  • 13.2.2 Primary Sources
• 13.3 Disclaimer

An Online CRM Software is responsible for managing a relationship that exists between a business and its customers. It helps a business to manage a number of business processes that include customer data, customer interaction, tracking leads, marketing, customer support, and much more. They are designed in a unique manner in order to help the organizations to meet all the objectives of a proper customer relationship management. CRM software is responsible for managing the various business contacts, clients, employees, sales lead, and contract wins. The software is customizable and scalable, which has helped the organizations to gain customer insights, view the various business opportunities, and personalize the customer service, based on the history as well as the prior interactions with them.

Market Analysis and Insights: Global Online CRM Tools Market
The research report studies the Online CRM Tools market using different methodologies and analyzes to provide accurate and in-depth information about the market. For a clearer understanding, it is divided into several parts to cover different aspects of the market. Each area is then elaborated to help the reader comprehend the growth potential of each region and its contribution to the global market. The researchers have used primary and secondary methodologies to collate the information in the report. They have also used the same data to generate the current market scenario. This report is aimed at guiding people towards an apprehensive, better, and clearer knowledge of the market.
The global Online CRM Tools market size is projected to reach US$ XX million by 2026, from US$ XX million in 2020, at a CAGR of XX% during 2021-2026.
Global Online CRM Tools Scope and Segment
The global Online CRM Tools market is segmented by company, region (country), by Type, and by Application. Players, stakeholders, and other participants in the global Online CRM Tools market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by region (country), by Type, and by Application for the period 2015-2026.
by Type, the market is primarily split into
Cloud-based
Web-based
by Application, this report covers the following segments
SMBs
Large Enterprises
Global Online CRM Tools market: regional analysis, the major regions covered in the report are:
North America
United States
Canada
Europe
Germany
France
U.K.
Italy
Russia
Nordic
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia-Pacific
Latin America
Mexico
Brazil
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of Middle East & Africa
The report lists the major players in the regions and their respective market share on the basis of global revenue. It also explains their strategic moves in the past few years, investments in product innovation, and changes in leadership to stay ahead in the competition. This will give the reader an edge over others as a well-informed decision can be made looking at the holistic picture of the market.
The Online CRM Tools key players in this market include:
Salesforce Sales Cloud
HubSpot CRM
Zoho CRM
Copper
amoCRM
Freshsales
bpm’online CRM
Teamgate CRM
Really Simple Systems CRM
Agile CRM
Yetiforce CRM
SutiCRM
InStream
Vtiger CRM
Bitrix24
SeoToaster CRM
Breezz
RepairShopr
Yonyx
Wakeupsales