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COVID-19 Impact on Global CRM for Small Businesses Market Size, Status and Forecast 2020-2026

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1 Report Overview

  • 1.1 Study Scope
  • 1.2 Key Market Segments
  • 1.3 Players Covered: Ranking by CRM for Small Businesses Revenue
  • 1.4 Market Analysis by Type
    • 1.4.1 Global CRM for Small Businesses Market Size Growth Rate by Type: 2020 VS 2026
    • 1.4.2 Basic($12-20/User/Month)
    • 1.4.3 Standard($20-45/User/Month)
    • 1.4.4 Senior($45-100/User/Month)
  • 1.5 Market by Application
    • 1.5.1 Global CRM for Small Businesses Market Share by Application: 2020 VS 2026
    • 1.5.2 Financial Services
    • 1.5.3 Real Estate
    • 1.5.4 Retail
    • 1.5.5 Life Sciences
    • 1.5.6 Other
  • 1.6 Coronavirus Disease 2019 (Covid-19): CRM for Small Businesses Industry Impact
    • 1.6.1 How the Covid-19 is Affecting the CRM for Small Businesses Industry
      • 1.6.1.1 CRM for Small Businesses Business Impact Assessment - Covid-19
      • 1.6.1.2 Supply Chain Challenges
      • 1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
    • 1.6.2 Market Trends and CRM for Small Businesses Potential Opportunities in the COVID-19 Landscape
    • 1.6.3 Measures / Proposal against Covid-19
      • 1.6.3.1 Government Measures to Combat Covid-19 Impact
      • 1.6.3.2 Proposal for CRM for Small Businesses Players to Combat Covid-19 Impact
  • 1.7 Study Objectives
  • 1.8 Years Considered

2 Global Growth Trends by Regions

  • 2.1 CRM for Small Businesses Market Perspective (2015-2026)
  • 2.2 CRM for Small Businesses Growth Trends by Regions
    • 2.2.1 CRM for Small Businesses Market Size by Regions: 2015 VS 2020 VS 2026
    • 2.2.2 CRM for Small Businesses Historic Market Share by Regions (2015-2020)
    • 2.2.3 CRM for Small Businesses Forecasted Market Size by Regions (2021-2026)
  • 2.3 Industry Trends and Growth Strategy
    • 2.3.1 Market Top Trends
    • 2.3.2 Market Drivers
    • 2.3.3 Market Challenges
    • 2.3.4 Porter’s Five Forces Analysis
    • 2.3.5 CRM for Small Businesses Market Growth Strategy
    • 2.3.6 Primary Interviews with Key CRM for Small Businesses Players (Opinion Leaders)

3 Competition Landscape by Key Players

  • 3.1 Global Top CRM for Small Businesses Players by Market Size
    • 3.1.1 Global Top CRM for Small Businesses Players by Revenue (2015-2020)
    • 3.1.2 Global CRM for Small Businesses Revenue Market Share by Players (2015-2020)
    • 3.1.3 Global CRM for Small Businesses Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
  • 3.2 Global CRM for Small Businesses Market Concentration Ratio
    • 3.2.1 Global CRM for Small Businesses Market Concentration Ratio (CR5 and HHI)
    • 3.2.2 Global Top 10 and Top 5 Companies by CRM for Small Businesses Revenue in 2019
  • 3.3 CRM for Small Businesses Key Players Head office and Area Served
  • 3.4 Key Players CRM for Small Businesses Product Solution and Service
  • 3.5 Date of Enter into CRM for Small Businesses Market
  • 3.6 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type (2015-2026)

  • 4.1 Global CRM for Small Businesses Historic Market Size by Type (2015-2020)
  • 4.2 Global CRM for Small Businesses Forecasted Market Size by Type (2021-2026)

5 CRM for Small Businesses Breakdown Data by Application (2015-2026)

  • 5.1 Global CRM for Small Businesses Market Size by Application (2015-2020)
  • 5.2 Global CRM for Small Businesses Forecasted Market Size by Application (2021-2026)

6 North America

  • 6.1 North America CRM for Small Businesses Market Size (2015-2020)
  • 6.2 CRM for Small Businesses Key Players in North America (2019-2020)
  • 6.3 North America CRM for Small Businesses Market Size by Type (2015-2020)
  • 6.4 North America CRM for Small Businesses Market Size by Application (2015-2020)

7 Europe

  • 7.1 Europe CRM for Small Businesses Market Size (2015-2020)
  • 7.2 CRM for Small Businesses Key Players in Europe (2019-2020)
  • 7.3 Europe CRM for Small Businesses Market Size by Type (2015-2020)
  • 7.4 Europe CRM for Small Businesses Market Size by Application (2015-2020)

8 China

  • 8.1 China CRM for Small Businesses Market Size (2015-2020)
  • 8.2 CRM for Small Businesses Key Players in China (2019-2020)
  • 8.3 China CRM for Small Businesses Market Size by Type (2015-2020)
  • 8.4 China CRM for Small Businesses Market Size by Application (2015-2020)

9 Japan

  • 9.1 Japan CRM for Small Businesses Market Size (2015-2020)
  • 9.2 CRM for Small Businesses Key Players in Japan (2019-2020)
  • 9.3 Japan CRM for Small Businesses Market Size by Type (2015-2020)
  • 9.4 Japan CRM for Small Businesses Market Size by Application (2015-2020)

10 Southeast Asia

  • 10.1 Southeast Asia CRM for Small Businesses Market Size (2015-2020)
  • 10.2 CRM for Small Businesses Key Players in Southeast Asia (2019-2020)
  • 10.3 Southeast Asia CRM for Small Businesses Market Size by Type (2015-2020)
  • 10.4 Southeast Asia CRM for Small Businesses Market Size by Application (2015-2020)

11 India

  • 11.1 India CRM for Small Businesses Market Size (2015-2020)
  • 11.2 CRM for Small Businesses Key Players in India (2019-2020)
  • 11.3 India CRM for Small Businesses Market Size by Type (2015-2020)
  • 11.4 India CRM for Small Businesses Market Size by Application (2015-2020)

12 Central & South America

  • 12.1 Central & South America CRM for Small Businesses Market Size (2015-2020)
  • 12.2 CRM for Small Businesses Key Players in Central & South America (2019-2020)
  • 12.3 Central & South America CRM for Small Businesses Market Size by Type (2015-2020)
  • 12.4 Central & South America CRM for Small Businesses Market Size by Application (2015-2020)

13 Key Players Profiles

  • 13.1 Pipedrive
    • 13.1.1 Pipedrive Company Details
    • 13.1.2 Pipedrive Business Overview and Its Total Revenue
    • 13.1.3 Pipedrive CRM for Small Businesses Introduction
    • 13.1.4 Pipedrive Revenue in CRM for Small Businesses Business (2015-2020))
    • 13.1.5 Pipedrive Recent Development
  • 13.2 Vtiger
    • 13.2.1 Vtiger Company Details
    • 13.2.2 Vtiger Business Overview and Its Total Revenue
    • 13.2.3 Vtiger CRM for Small Businesses Introduction
    • 13.2.4 Vtiger Revenue in CRM for Small Businesses Business (2015-2020)
    • 13.2.5 Vtiger Recent Development
  • 13.3 Zoho CRM
    • 13.3.1 Zoho CRM Company Details
    • 13.3.2 Zoho CRM Business Overview and Its Total Revenue
    • 13.3.3 Zoho CRM CRM for Small Businesses Introduction
    • 13.3.4 Zoho CRM Revenue in CRM for Small Businesses Business (2015-2020)
    • 13.3.5 Zoho CRM Recent Development
  • 13.4 QSOFT
    • 13.4.1 QSOFT Company Details
    • 13.4.2 QSOFT Business Overview and Its Total Revenue
    • 13.4.3 QSOFT CRM for Small Businesses Introduction
    • 13.4.4 QSOFT Revenue in CRM for Small Businesses Business (2015-2020)
    • 13.4.5 QSOFT Recent Development
  • 13.5 Agile CRM
    • 13.5.1 Agile CRM Company Details
    • 13.5.2 Agile CRM Business Overview and Its Total Revenue
    • 13.5.3 Agile CRM CRM for Small Businesses Introduction
    • 13.5.4 Agile CRM Revenue in CRM for Small Businesses Business (2015-2020)
    • 13.5.5 Agile CRM Recent Development
  • 13.6 Pipedrive
    • 13.6.1 Pipedrive Company Details
    • 13.6.2 Pipedrive Business Overview and Its Total Revenue
    • 13.6.3 Pipedrive CRM for Small Businesses Introduction
    • 13.6.4 Pipedrive Revenue in CRM for Small Businesses Business (2015-2020)
    • 13.6.5 Pipedrive Recent Development
  • 13.7 Keap
    • 13.7.1 Keap Company Details
    • 13.7.2 Keap Business Overview and Its Total Revenue
    • 13.7.3 Keap CRM for Small Businesses Introduction
    • 13.7.4 Keap Revenue in CRM for Small Businesses Business (2015-2020)
    • 13.7.5 Keap Recent Development
  • 13.8 PipelineDeals
    • 13.8.1 PipelineDeals Company Details
    • 13.8.2 PipelineDeals Business Overview and Its Total Revenue
    • 13.8.3 PipelineDeals CRM for Small Businesses Introduction
    • 13.8.4 PipelineDeals Revenue in CRM for Small Businesses Business (2015-2020)
    • 13.8.5 PipelineDeals Recent Development
  • 13.9 Insightly
    • 13.9.1 Insightly Company Details
    • 13.9.2 Insightly Business Overview and Its Total Revenue
    • 13.9.3 Insightly CRM for Small Businesses Introduction
    • 13.9.4 Insightly Revenue in CRM for Small Businesses Business (2015-2020)
    • 13.9.5 Insightly Recent Development
  • 13.10 Copper
    • 13.10.1 Copper Company Details
    • 13.10.2 Copper Business Overview and Its Total Revenue
    • 13.10.3 Copper CRM for Small Businesses Introduction
    • 13.10.4 Copper Revenue in CRM for Small Businesses Business (2015-2020)
    • 13.10.5 Copper Recent Development
  • 13.11 Really Simple Systems
    • 10.11.1 Really Simple Systems Company Details
    • 10.11.2 Really Simple Systems Business Overview and Its Total Revenue
    • 10.11.3 Really Simple Systems CRM for Small Businesses Introduction
    • 10.11.4 Really Simple Systems Revenue in CRM for Small Businesses Business (2015-2020)
    • 10.11.5 Really Simple Systems Recent Development
  • 13.12 Salesforce
    • 10.12.1 Salesforce Company Details
    • 10.12.2 Salesforce Business Overview and Its Total Revenue
    • 10.12.3 Salesforce CRM for Small Businesses Introduction
    • 10.12.4 Salesforce Revenue in CRM for Small Businesses Business (2015-2020)
    • 10.12.5 Salesforce Recent Development
  • 13.13 Teamgate
    • 10.13.1 Teamgate Company Details
    • 10.13.2 Teamgate Business Overview and Its Total Revenue
    • 10.13.3 Teamgate CRM for Small Businesses Introduction
    • 10.13.4 Teamgate Revenue in CRM for Small Businesses Business (2015-2020)
    • 10.13.5 Teamgate Recent Development
  • 13.14 Norada
    • 10.14.1 Norada Company Details
    • 10.14.2 Norada Business Overview and Its Total Revenue
    • 10.14.3 Norada CRM for Small Businesses Introduction
    • 10.14.4 Norada Revenue in CRM for Small Businesses Business (2015-2020)
    • 10.14.5 Norada Recent Development
  • 13.15 Zestia
    • 10.15.1 Zestia Company Details
    • 10.15.2 Zestia Business Overview and Its Total Revenue
    • 10.15.3 Zestia CRM for Small Businesses Introduction
    • 10.15.4 Zestia Revenue in CRM for Small Businesses Business (2015-2020)
    • 10.15.5 Zestia Recent Development
  • 13.16 1CRM
    • 10.16.1 1CRM Company Details
    • 10.16.2 1CRM Business Overview and Its Total Revenue
    • 10.16.3 1CRM CRM for Small Businesses Introduction
    • 10.16.4 1CRM Revenue in CRM for Small Businesses Business (2015-2020)
    • 10.16.5 1CRM Recent Development
  • 13.17 FreeAgent Network
    • 10.17.1 FreeAgent Network Company Details
    • 10.17.2 FreeAgent Network Business Overview and Its Total Revenue
    • 10.17.3 FreeAgent Network CRM for Small Businesses Introduction
    • 10.17.4 FreeAgent Network Revenue in CRM for Small Businesses Business (2015-2020)
    • 10.17.5 FreeAgent Network Recent Development
  • 13.18 Capteck
    • 10.18.1 Capteck Company Details
    • 10.18.2 Capteck Business Overview and Its Total Revenue
    • 10.18.3 Capteck CRM for Small Businesses Introduction
    • 10.18.4 Capteck Revenue in CRM for Small Businesses Business (2015-2020)
    • 10.18.5 Capteck Recent Development
  • 13.19 Keap
    • 10.19.1 Keap Company Details
    • 10.19.2 Keap Business Overview and Its Total Revenue
    • 10.19.3 Keap CRM for Small Businesses Introduction
    • 10.19.4 Keap Revenue in CRM for Small Businesses Business (2015-2020)
    • 10.19.5 Keap Recent Development
  • 13.20 Coanics
    • 10.20.1 Coanics Company Details
    • 10.20.2 Coanics Business Overview and Its Total Revenue
    • 10.20.3 Coanics CRM for Small Businesses Introduction
    • 10.20.4 Coanics Revenue in CRM for Small Businesses Business (2015-2020)
    • 10.20.5 Coanics Recent Development
  • 13.21 Isoratec
    • 10.21.1 Isoratec Company Details
    • 10.21.2 Isoratec Business Overview and Its Total Revenue
    • 10.21.3 Isoratec CRM for Small Businesses Introduction
    • 10.21.4 Isoratec Revenue in CRM for Small Businesses Business (2015-2020)
    • 10.21.5 Isoratec Recent Development

14 Analyst's Viewpoints/Conclusions

    15 Appendix

    • 15.1 Research Methodology
      • 15.1.1 Methodology/Research Approach
      • 15.1.2 Data Source
    • 15.2 Disclaimer

    This report focuses on the global CRM for Small Businesses status, future forecast, growth opportunity, key market and key players. The study objectives are to present the CRM for Small Businesses development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.

    The key players covered in this study
    Pipedrive
    Vtiger
    Zoho CRM
    QSOFT
    Agile CRM
    Pipedrive
    Keap
    PipelineDeals
    Insightly
    Copper
    Really Simple Systems
    Salesforce
    Teamgate
    Norada
    Zestia
    1CRM
    FreeAgent Network
    Capteck
    Keap
    Coanics
    Isoratec

    Market segment by Type, the product can be split into
    Basic($12-20/User/Month)
    Standard($20-45/User/Month)
    Senior($45-100/User/Month)
    Market segment by Application, split into
    Financial Services
    Real Estate
    Retail
    Life Sciences
    Other

    Market segment by Regions/Countries, this report covers
    North America
    Europe
    China
    Japan
    Southeast Asia
    India
    Central & South America

    The study objectives of this report are:
    To analyze global CRM for Small Businesses status, future forecast, growth opportunity, key market and key players.
    To present the CRM for Small Businesses development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
    To strategically profile the key players and comprehensively analyze their development plan and strategies.
    To define, describe and forecast the market by type, market and key regions.

    In this study, the years considered to estimate the market size of CRM for Small Businesses are as follows:
    History Year: 2015-2019
    Base Year: 2019
    Estimated Year: 2020
    Forecast Year 2020 to 2026
    For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

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