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Global Conversational AI Market Size, Status and Forecast 2019-2025

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Table of Contents

    1 Report Overview

    • 1.1 Study Scope
    • 1.2 Key Market Segments
    • 1.3 Players Covered
    • 1.4 Market Analysis by Type
      • 1.4.1 Global Conversational AI Market Size Growth Rate by Type (2014-2025)
      • 1.4.2 IVA
      • 1.4.3 Chatbots
    • 1.5 Market by Application
      • 1.5.1 Global Conversational AI Market Share by Application (2014-2025)
      • 1.5.2 Customer Support
      • 1.5.3 Personal Assistant
      • 1.5.4 Customer Engagement
      • 1.5.5 Retention
    • 1.6 Study Objectives
    • 1.7 Years Considered

    2 Global Growth Trends

    • 2.1 Conversational AI Market Size
    • 2.2 Conversational AI Growth Trends by Regions
      • 2.2.1 Conversational AI Market Size by Regions (2014-2025)
      • 2.2.2 Conversational AI Market Share by Regions (2014-2019)
    • 2.3 Industry Trends
      • 2.3.1 Market Top Trends
      • 2.3.2 Market Drivers
      • 2.3.3 Market Opportunities

    3 Market Share by Key Players

    • 3.1 Conversational AI Market Size by Manufacturers
      • 3.1.1 Global Conversational AI Revenue by Manufacturers (2014-2019)
      • 3.1.2 Global Conversational AI Revenue Market Share by Manufacturers (2014-2019)
      • 3.1.3 Global Conversational AI Market Concentration Ratio (CR5 and HHI)
    • 3.2 Conversational AI Key Players Head office and Area Served
    • 3.3 Key Players Conversational AI Product/Solution/Service
    • 3.4 Date of Enter into Conversational AI Market
    • 3.5 Mergers & Acquisitions, Expansion Plans

    4 Breakdown Data by Type and Application

    • 4.1 Global Conversational AI Market Size by Type (2014-2019)
    • 4.2 Global Conversational AI Market Size by Application (2014-2019)

    5 United States

    • 5.1 United States Conversational AI Market Size (2014-2019)
    • 5.2 Conversational AI Key Players in United States
    • 5.3 United States Conversational AI Market Size by Type
    • 5.4 United States Conversational AI Market Size by Application

    6 Europe

    • 6.1 Europe Conversational AI Market Size (2014-2019)
    • 6.2 Conversational AI Key Players in Europe
    • 6.3 Europe Conversational AI Market Size by Type
    • 6.4 Europe Conversational AI Market Size by Application

    7 China

    • 7.1 China Conversational AI Market Size (2014-2019)
    • 7.2 Conversational AI Key Players in China
    • 7.3 China Conversational AI Market Size by Type
    • 7.4 China Conversational AI Market Size by Application

    8 Japan

    • 8.1 Japan Conversational AI Market Size (2014-2019)
    • 8.2 Conversational AI Key Players in Japan
    • 8.3 Japan Conversational AI Market Size by Type
    • 8.4 Japan Conversational AI Market Size by Application

    9 Southeast Asia

    • 9.1 Southeast Asia Conversational AI Market Size (2014-2019)
    • 9.2 Conversational AI Key Players in Southeast Asia
    • 9.3 Southeast Asia Conversational AI Market Size by Type
    • 9.4 Southeast Asia Conversational AI Market Size by Application

    10 India

    • 10.1 India Conversational AI Market Size (2014-2019)
    • 10.2 Conversational AI Key Players in India
    • 10.3 India Conversational AI Market Size by Type
    • 10.4 India Conversational AI Market Size by Application

    11 Central & South America

    • 11.1 Central & South America Conversational AI Market Size (2014-2019)
    • 11.2 Conversational AI Key Players in Central & South America
    • 11.3 Central & South America Conversational AI Market Size by Type
    • 11.4 Central & South America Conversational AI Market Size by Application

    12 International Players Profiles

    • 12.1 Google
      • 12.1.1 Google Company Details
      • 12.1.2 Company Description and Business Overview
      • 12.1.3 Conversational AI Introduction
      • 12.1.4 Google Revenue in Conversational AI Business (2014-2019)
      • 12.1.5 Google Recent Development
    • 12.2 Microsoft
      • 12.2.1 Microsoft Company Details
      • 12.2.2 Company Description and Business Overview
      • 12.2.3 Conversational AI Introduction
      • 12.2.4 Microsoft Revenue in Conversational AI Business (2014-2019)
      • 12.2.5 Microsoft Recent Development
    • 12.3 IBM
      • 12.3.1 IBM Company Details
      • 12.3.2 Company Description and Business Overview
      • 12.3.3 Conversational AI Introduction
      • 12.3.4 IBM Revenue in Conversational AI Business (2014-2019)
      • 12.3.5 IBM Recent Development
    • 12.4 AWS
      • 12.4.1 AWS Company Details
      • 12.4.2 Company Description and Business Overview
      • 12.4.3 Conversational AI Introduction
      • 12.4.4 AWS Revenue in Conversational AI Business (2014-2019)
      • 12.4.5 AWS Recent Development
    • 12.5 Baidu
      • 12.5.1 Baidu Company Details
      • 12.5.2 Company Description and Business Overview
      • 12.5.3 Conversational AI Introduction
      • 12.5.4 Baidu Revenue in Conversational AI Business (2014-2019)
      • 12.5.5 Baidu Recent Development
    • 12.6 Oracle
      • 12.6.1 Oracle Company Details
      • 12.6.2 Company Description and Business Overview
      • 12.6.3 Conversational AI Introduction
      • 12.6.4 Oracle Revenue in Conversational AI Business (2014-2019)
      • 12.6.5 Oracle Recent Development
    • 12.7 SAP
      • 12.7.1 SAP Company Details
      • 12.7.2 Company Description and Business Overview
      • 12.7.3 Conversational AI Introduction
      • 12.7.4 SAP Revenue in Conversational AI Business (2014-2019)
      • 12.7.5 SAP Recent Development
    • 12.8 Nuance
      • 12.8.1 Nuance Company Details
      • 12.8.2 Company Description and Business Overview
      • 12.8.3 Conversational AI Introduction
      • 12.8.4 Nuance Revenue in Conversational AI Business (2014-2019)
      • 12.8.5 Nuance Recent Development
    • 12.9 Artificial Solutions
      • 12.9.1 Artificial Solutions Company Details
      • 12.9.2 Company Description and Business Overview
      • 12.9.3 Conversational AI Introduction
      • 12.9.4 Artificial Solutions Revenue in Conversational AI Business (2014-2019)
      • 12.9.5 Artificial Solutions Recent Development
    • 12.10 Conversica
      • 12.10.1 Conversica Company Details
      • 12.10.2 Company Description and Business Overview
      • 12.10.3 Conversational AI Introduction
      • 12.10.4 Conversica Revenue in Conversational AI Business (2014-2019)
      • 12.10.5 Conversica Recent Development
    • 12.11 Haptik

    13 Market Forecast 2019-2025

    • 13.1 Market Size Forecast by Regions
    • 13.2 United States
    • 13.3 Europe
    • 13.4 China
    • 13.5 Japan
    • 13.6 Southeast Asia
    • 13.7 India
    • 13.8 Central & South America
    • 13.9 Market Size Forecast by Product (2019-2025)
    • 13.10 Market Size Forecast by Application (2019-2025)

    14 Analyst's Viewpoints/Conclusions

      15 Appendix

      • 15.1 Research Methodology
        • 15.1.1 Methodology/Research Approach
          • 15.1.1.1 Research Programs/Design
          • 15.1.1.2 Market Size Estimation
          • 12.1.1.3 Market Breakdown and Data Triangulation
        • 15.1.2 Data Source
          • 15.1.2.1 Secondary Sources
          • 15.1.2.2 Primary Sources
      • 15.2 Disclaimer

      Conversational Artificial Intelligence or Conversational AI is a set of technologies that enable computers to simulate real conversations.
      In 2018, the global Conversational AI market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

      This report focuses on the global Conversational AI status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Conversational AI development in United States, Europe and China.

      The key players covered in this study
      Google
      Microsoft
      IBM
      AWS
      Baidu
      Oracle
      SAP
      Nuance
      Artificial Solutions
      Conversica
      Haptik

      Market segment by Type, the product can be split into
      IVA
      Chatbots

      Market segment by Application, split into
      Customer Support
      Personal Assistant
      Customer Engagement
      Retention

      Market segment by Regions/Countries, this report covers
      United States
      Europe
      China
      Japan
      Southeast Asia
      India
      Central & South America

      The study objectives of this report are:
      To analyze global Conversational AI status, future forecast, growth opportunity, key market and key players.
      To present the Conversational AI development in United States, Europe and China.
      To strategically profile the key players and comprehensively analyze their development plan and strategies.
      To define, describe and forecast the market by product type, market and key regions.

      In this study, the years considered to estimate the market size of Conversational AI are as follows:
      History Year: 2014-2018
      Base Year: 2018
      Estimated Year: 2019
      Forecast Year 2019 to 2025
      For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

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