1 Report Overview

• 1.1 Study Scope
• 1.2 Market Analysis by Type
  • 1.2.1 Global Cloud Based BPO Market Size Growth Rate by Type: 2020 VS 2026
  • 1.2.2 Human Resource
  • 1.2.3 E-Commerce
  • 1.2.4 Finance And Accounting
  • 1.2.5 Customer Care
  • 1.2.6 Sales & Marketing
  • 1.2.7 Others
• 1.3 Market by Application
  • 1.3.1 Global Cloud Based BPO Market Share by Application: 2020 VS 2026
  • 1.3.2 BFSI
  • 1.3.3 Telecom & IT
  • 1.3.4 Healthcare
  • 1.3.5 Automotive
  • 1.3.6 Manufacturing
  • 1.3.7 Food And Beverage
  • 1.3.8 Power & Energy
  • 1.3.9 Consumer Electronics
  • 1.3.10 Others
• 1.4 Study Objectives
• 1.5 Years Considered

2 Global Growth Trends

• 2.1 Global Cloud Based BPO Market Perspective (2015-2026)
• 2.2 Global Cloud Based BPO Growth Trends by Regions
  • 2.2.1 Cloud Based BPO Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Cloud Based BPO Historic Market Share by Regions (2015-2020)
  • 2.2.3 Cloud Based BPO Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Market Restraints

3 Competition Landscape by Key Players

• 3.1 Global Top Cloud Based BPO Players by Market Size
  • 3.1.1 Global Top Cloud Based BPO Players by Revenue (2015-2020)
  • 3.1.2 Global Cloud Based BPO Revenue Market Share by Players (2015-2020)
• 3.2 Global Cloud Based BPO Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.3 Players Covered: Ranking by Cloud Based BPO Revenue
• 3.4 Global Cloud Based BPO Market Concentration Ratio
  • 3.4.1 Global Cloud Based BPO Market Concentration Ratio (CR5 and HHI)
  • 3.4.2 Global Top 10 and Top 5 Companies by Cloud Based BPO Revenue in 2019
• 3.5 Key Players Cloud Based BPO Area Served
• 3.6 Key Players Cloud Based BPO Product Solution and Service
• 3.7 Date of Enter into Cloud Based BPO Market
• 3.8 Mergers & Acquisitions, Expansion Plans

4 Cloud Based BPO Breakdown Data by Type (2015-2026)

• 4.1 Global Cloud Based BPO Historic Market Size by Type (2015-2020)
• 4.2 Global Cloud Based BPO Forecasted Market Size by Type (2021-2026)

5 Cloud Based BPO Breakdown Data by Application (2015-2026)

• 5.1 Global Cloud Based BPO Historic Market Size by Application (2015-2020)
• 5.2 Global Cloud Based BPO Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America Cloud Based BPO Market Size (2015-2026)
• 6.2 North America Cloud Based BPO Market Size by Type (2015-2020)
• 6.3 North America Cloud Based BPO Market Size by Application (2015-2020)
• 6.4 North America Cloud Based BPO Market Size by Country (2015-2020)
  • 6.4.1 United States
  • 6.4.2 Canada

7 Europe

• 7.1 Europe Cloud Based BPO Market Size (2015-2026)
• 7.2 Europe Cloud Based BPO Market Size by Type (2015-2020)
• 7.3 Europe Cloud Based BPO Market Size by Application (2015-2020)
• 7.4 Europe Cloud Based BPO Market Size by Country (2015-2020)
  • 7.4.1 Germany
  • 7.4.2 France
  • 7.4.3 U.K.
  • 7.4.4 Italy
  • 7.4.5 Russia
  • 7.4.6 Nordic
  • 7.4.7 Rest of Europe

8 China

• 8.1 China Cloud Based BPO Market Size (2015-2026)
• 8.2 China Cloud Based BPO Market Size by Type (2015-2020)
• 8.3 China Cloud Based BPO Market Size by Application (2015-2020)
• 8.4 China Cloud Based BPO Market Size by Region (2015-2020)
  • 8.4.1 China
  • 8.4.2 Japan
  • 8.4.3 South Korea
  • 8.4.4 Southeast Asia
  • 8.4.5 India
  • 8.4.6 Australia
  • 8.4.7 Rest of Asia-Pacific

9 Japan

• 9.1 Japan Cloud Based BPO Market Size (2015-2026)
• 9.2 Japan Cloud Based BPO Market Size by Type (2015-2020)
• 9.3 Japan Cloud Based BPO Market Size by Application (2015-2020)
• 9.4 Japan Cloud Based BPO Market Size by Country (2015-2020)
  • 9.4.1 Mexico
  • 9.4.2 Brazil

10 Southeast Asia

• 10.1 Southeast Asia Cloud Based BPO Market Size (2015-2026)
• 10.2 Southeast Asia Cloud Based BPO Market Size by Type (2015-2020)
• 10.3 Southeast Asia Cloud Based BPO Market Size by Application (2015-2020)
• 10.4 Southeast Asia Cloud Based BPO Market Size by Country (2015-2020)
  • 10.4.1 Turkey
  • 10.4.2 Saudi Arabia
  • 10.4.3 UAE
  • 10.4.4 Rest of Middle East & Africa

11 Key Players Profiles

• 11.1 Accenture
  • 11.1.1 Accenture Company Details
  • 11.1.2 Accenture Business Overview
  • 11.1.3 Accenture Cloud Based BPO Introduction
  • 11.1.4 Accenture Revenue in Cloud Based BPO Business (2015-2020))
  • 11.1.5 Accenture Recent Development
• 11.2 Aon Hewitt
  • 11.2.1 Aon Hewitt Company Details
  • 11.2.2 Aon Hewitt Business Overview
  • 11.2.3 Aon Hewitt Cloud Based BPO Introduction
  • 11.2.4 Aon Hewitt Revenue in Cloud Based BPO Business (2015-2020)
  • 11.2.5 Aon Hewitt Recent Development
• 11.3 Automatic Data Processing
  • 11.3.1 Automatic Data Processing Company Details
  • 11.3.2 Automatic Data Processing Business Overview
  • 11.3.3 Automatic Data Processing Cloud Based BPO Introduction
  • 11.3.4 Automatic Data Processing Revenue in Cloud Based BPO Business (2015-2020)
  • 11.3.5 Automatic Data Processing Recent Development
• 11.4 Capgemini
  • 11.4.1 Capgemini Company Details
  • 11.4.2 Capgemini Business Overview
  • 11.4.3 Capgemini Cloud Based BPO Introduction
  • 11.4.4 Capgemini Revenue in Cloud Based BPO Business (2015-2020)
  • 11.4.5 Capgemini Recent Development
• 11.5 Capita
  • 11.5.1 Capita Company Details
  • 11.5.2 Capita Business Overview
  • 11.5.3 Capita Cloud Based BPO Introduction
  • 11.5.4 Capita Revenue in Cloud Based BPO Business (2015-2020)
  • 11.5.5 Capita Recent Development
• 11.6 Ceridian HCM
  • 11.6.1 Ceridian HCM Company Details
  • 11.6.2 Ceridian HCM Business Overview
  • 11.6.3 Ceridian HCM Cloud Based BPO Introduction
  • 11.6.4 Ceridian HCM Revenue in Cloud Based BPO Business (2015-2020)
  • 11.6.5 Ceridian HCM Recent Development
• 11.7 CGI
  • 11.7.1 CGI Company Details
  • 11.7.2 CGI Business Overview
  • 11.7.3 CGI Cloud Based BPO Introduction
  • 11.7.4 CGI Revenue in Cloud Based BPO Business (2015-2020)
  • 11.7.5 CGI Recent Development
• 11.8 Cognizant Technology Solutions
  • 11.8.1 Cognizant Technology Solutions Company Details
  • 11.8.2 Cognizant Technology Solutions Business Overview
  • 11.8.3 Cognizant Technology Solutions Cloud Based BPO Introduction
  • 11.8.4 Cognizant Technology Solutions Revenue in Cloud Based BPO Business (2015-2020)
  • 11.8.5 Cognizant Technology Solutions Recent Development
• 11.9 Computer Sciences
  • 11.9.1 Computer Sciences Company Details
  • 11.9.2 Computer Sciences Business Overview
  • 11.9.3 Computer Sciences Cloud Based BPO Introduction
  • 11.9.4 Computer Sciences Revenue in Cloud Based BPO Business (2015-2020)
  • 11.9.5 Computer Sciences Recent Development
• 11.10 EXLService Holdings
  • 11.10.1 EXLService Holdings Company Details
  • 11.10.2 EXLService Holdings Business Overview
  • 11.10.3 EXLService Holdings Cloud Based BPO Introduction
  • 11.10.4 EXLService Holdings Revenue in Cloud Based BPO Business (2015-2020)
  • 11.10.5 EXLService Holdings Recent Development
• 11.11 Genpact
  • 10.11.1 Genpact Company Details
  • 10.11.2 Genpact Business Overview
  • 10.11.3 Genpact Cloud Based BPO Introduction
  • 10.11.4 Genpact Revenue in Cloud Based BPO Business (2015-2020)
  • 10.11.5 Genpact Recent Development
• 11.12 Infosys BPO
  • 10.12.1 Infosys BPO Company Details
  • 10.12.2 Infosys BPO Business Overview
  • 10.12.3 Infosys BPO Cloud Based BPO Introduction
  • 10.12.4 Infosys BPO Revenue in Cloud Based BPO Business (2015-2020)
  • 10.12.5 Infosys BPO Recent Development
• 11.13 International Business Machines
  • 10.13.1 International Business Machines Company Details
  • 10.13.2 International Business Machines Business Overview
  • 10.13.3 International Business Machines Cloud Based BPO Introduction
  • 10.13.4 International Business Machines Revenue in Cloud Based BPO Business (2015-2020)
  • 10.13.5 International Business Machines Recent Development
• 11.14 KARVY Global Services
  • 10.14.1 KARVY Global Services Company Details
  • 10.14.2 KARVY Global Services Business Overview
  • 10.14.3 KARVY Global Services Cloud Based BPO Introduction
  • 10.14.4 KARVY Global Services Revenue in Cloud Based BPO Business (2015-2020)
  • 10.14.5 KARVY Global Services Recent Development
• 11.15 NGA Human Resources
  • 10.15.1 NGA Human Resources Company Details
  • 10.15.2 NGA Human Resources Business Overview
  • 10.15.3 NGA Human Resources Cloud Based BPO Introduction
  • 10.15.4 NGA Human Resources Revenue in Cloud Based BPO Business (2015-2020)
  • 10.15.5 NGA Human Resources Recent Development
• 11.16 NTT DATA
  • 10.16.1 NTT DATA Company Details
  • 10.16.2 NTT DATA Business Overview
  • 10.16.3 NTT DATA Cloud Based BPO Introduction
  • 10.16.4 NTT DATA Revenue in Cloud Based BPO Business (2015-2020)
  • 10.16.5 NTT DATA Recent Development
• 11.17 Randstad Holding
  • 10.17.1 Randstad Holding Company Details
  • 10.17.2 Randstad Holding Business Overview
  • 10.17.3 Randstad Holding Cloud Based BPO Introduction
  • 10.17.4 Randstad Holding Revenue in Cloud Based BPO Business (2015-2020)
  • 10.17.5 Randstad Holding Recent Development
• 11.18 Sopra Steria
  • 10.18.1 Sopra Steria Company Details
  • 10.18.2 Sopra Steria Business Overview
  • 10.18.3 Sopra Steria Cloud Based BPO Introduction
  • 10.18.4 Sopra Steria Revenue in Cloud Based BPO Business (2015-2020)
  • 10.18.5 Sopra Steria Recent Development
• 11.19 StarTek
  • 10.19.1 StarTek Company Details
  • 10.19.2 StarTek Business Overview
  • 10.19.3 StarTek Cloud Based BPO Introduction
  • 10.19.4 StarTek Revenue in Cloud Based BPO Business (2015-2020)
  • 10.19.5 StarTek Recent Development
• 11.20 Syntel
  • 10.20.1 Syntel Company Details
  • 10.20.2 Syntel Business Overview
  • 10.20.3 Syntel Cloud Based BPO Introduction
  • 10.20.4 Syntel Revenue in Cloud Based BPO Business (2015-2020)
  • 10.20.5 Syntel Recent Development
• 11.21 Tata Consultancy Services
  • 10.21.1 Tata Consultancy Services Company Details
  • 10.21.2 Tata Consultancy Services Business Overview
  • 10.21.3 Tata Consultancy Services Cloud Based BPO Introduction
  • 10.21.4 Tata Consultancy Services Revenue in Cloud Based BPO Business (2015-2020)
  • 10.21.5 Tata Consultancy Services Recent Development
• 11.22 TriNet
  • 10.22.1 TriNet Company Details
  • 10.22.2 TriNet Business Overview
  • 10.22.3 TriNet Cloud Based BPO Introduction
  • 10.22.4 TriNet Revenue in Cloud Based BPO Business (2015-2020)
  • 10.22.5 TriNet Recent Development
• 11.23 Wipro
  • 10.23.1 Wipro Company Details
  • 10.23.2 Wipro Business Overview
  • 10.23.3 Wipro Cloud Based BPO Introduction
  • 10.23.4 Wipro Revenue in Cloud Based BPO Business (2015-2020)
  • 10.23.5 Wipro Recent Development
• 11.24 WNS Global Services
  • 10.24.1 WNS Global Services Company Details
  • 10.24.2 WNS Global Services Business Overview
  • 10.24.3 WNS Global Services Cloud Based BPO Introduction
  • 10.24.4 WNS Global Services Revenue in Cloud Based BPO Business (2015-2020)
  • 10.24.5 WNS Global Services Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

• 13.1 Research Methodology
  • 13.1.1 Methodology/Research Approach
  • 13.1.2 Data Source
• 13.2 Disclaimer

Global Cloud Based BPO Scope and Market Size
Cloud Based BPO market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Cloud Based BPO market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.

Market segment by Type, the product can be split into
Human Resource
E-Commerce
Finance And Accounting
Customer Care
Sales & Marketing
Others

Market segment by Application, split into
BFSI
Telecom & IT
Healthcare
Automotive
Manufacturing
Food And Beverage
Power & Energy
Consumer Electronics
Others

Based on regional and country-level analysis, the Cloud Based BPO market has been segmented as follows:
North America
United States
Canada
Europe
Germany
France
U.K.
Italy
Russia
Nordic
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia-Pacific
Latin America
Mexico
Brazil
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of Middle East & Africa

In the competitive analysis section of the report, leading as well as prominent players of the global Cloud Based BPO market are broadly studied on the basis of key factors. The report offers comprehensive analysis and accurate statistics on revenue by the player for the period 2015-2020. It also offers detailed analysis supported by reliable statistics on price and revenue (global level) by player for the period 2015-2020.
The key players covered in this study
Accenture
Aon Hewitt
Automatic Data Processing
Capgemini
Capita
Ceridian HCM
CGI
Cognizant Technology Solutions
Computer Sciences
EXLService Holdings
Genpact
Infosys BPO
International Business Machines
KARVY Global Services
NGA Human Resources
NTT DATA
Randstad Holding
Sopra Steria
StarTek
Syntel
Tata Consultancy Services
TriNet
Wipro
WNS Global Services