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Global BPO in Public Market Size, Status and Forecast 2019-2025

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1 Report Overview

  • 1.1 Study Scope
  • 1.2 Key Market Segments
  • 1.3 Players Covered: Ranking by BPO in Public Revenue
  • 1.4 Market by Type
    • 1.4.1 Global BPO in Public Market Size Growth Rate by Type: 2020 VS 2026
    • 1.4.2 F&A Outsourcing
    • 1.4.3 CRM BPO
    • 1.4.4 HR Outsourcing
    • 1.4.5 Procurement Outsourcing
  • 1.5 Market by Application
    • 1.5.1 Global BPO in Public Market Share by Application: 2020 VS 2026
    • 1.5.2 Military
    • 1.5.3 Police
    • 1.5.4 Public Education
    • 1.5.5 Public Transit
    • 1.5.6 Healthcare Services
    • 1.5.7 Others
  • 1.6 Study Objectives
  • 1.7 Years Considered

2 Global Growth Trends

  • 2.1 Global BPO in Public Market Perspective (2015-2026)
  • 2.2 Global BPO in Public Growth Trends by Regions
    • 2.2.1 BPO in Public Market Size by Regions: 2015 VS 2020 VS 2026
    • 2.2.2 BPO in Public Historic Market Share by Regions (2015-2020)
    • 2.2.3 BPO in Public Forecasted Market Size by Regions (2021-2026)
  • 2.3 Industry Trends and Growth Strategy
    • 2.3.1 Market Top Trends
    • 2.3.2 Market Drivers
    • 2.3.3 Market Challenges
    • 2.3.4 Porter’s Five Forces Analysis
    • 2.3.5 BPO in Public Market Growth Strategy
    • 2.3.6 Primary Interviews with Key BPO in Public Players (Opinion Leaders)

3 Competition Landscape by Key Players

  • 3.1 Global Top BPO in Public Players by Market Size
    • 3.1.1 Global Top BPO in Public Players by Revenue (2015-2020)
    • 3.1.2 Global BPO in Public Revenue Market Share by Players (2015-2020)
    • 3.1.3 Global BPO in Public Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
  • 3.2 Global BPO in Public Market Concentration Ratio
    • 3.2.1 Global BPO in Public Market Concentration Ratio (CR5 and HHI)
    • 3.2.2 Global Top 10 and Top 5 Companies by BPO in Public Revenue in 2019
  • 3.3 BPO in Public Key Players Head office and Area Served
  • 3.4 Key Players BPO in Public Product Solution and Service
  • 3.5 Date of Enter into BPO in Public Market
  • 3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)

  • 4.1 Global BPO in Public Historic Market Size by Type (2015-2020)
  • 4.2 Global BPO in Public Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)

  • 5.1 Global BPO in Public Market Size by Application (2015-2020)
  • 5.2 Global BPO in Public Forecasted Market Size by Application (2021-2026)

6 North America

  • 6.1 North America BPO in Public Market Size (2015-2020)
  • 6.2 BPO in Public Key Players in North America (2019-2020)
  • 6.3 North America BPO in Public Market Size by Type (2015-2020)
  • 6.4 North America BPO in Public Market Size by Application (2015-2020)

7 Europe

  • 7.1 Europe BPO in Public Market Size (2015-2020)
  • 7.2 BPO in Public Key Players in Europe (2019-2020)
  • 7.3 Europe BPO in Public Market Size by Type (2015-2020)
  • 7.4 Europe BPO in Public Market Size by Application (2015-2020)

8 China

  • 8.1 China BPO in Public Market Size (2015-2020)
  • 8.2 BPO in Public Key Players in China (2019-2020)
  • 8.3 China BPO in Public Market Size by Type (2015-2020)
  • 8.4 China BPO in Public Market Size by Application (2015-2020)

9 Japan

  • 9.1 Japan BPO in Public Market Size (2015-2020)
  • 9.2 BPO in Public Key Players in Japan (2019-2020)
  • 9.3 Japan BPO in Public Market Size by Type (2015-2020)
  • 9.4 Japan BPO in Public Market Size by Application (2015-2020)

10 Southeast Asia

  • 10.1 Southeast Asia BPO in Public Market Size (2015-2020)
  • 10.2 BPO in Public Key Players in Southeast Asia (2019-2020)
  • 10.3 Southeast Asia BPO in Public Market Size by Type (2015-2020)
  • 10.4 Southeast Asia BPO in Public Market Size by Application (2015-2020)

11 India

  • 11.1 India BPO in Public Market Size (2015-2020)
  • 11.2 BPO in Public Key Players in India (2019-2020)
  • 11.3 India BPO in Public Market Size by Type (2015-2020)
  • 11.4 India BPO in Public Market Size by Application (2015-2020)

12 Central & South America

  • 12.1 Central & South America BPO in Public Market Size (2015-2020)
  • 12.2 BPO in Public Key Players in Central & South America (2019-2020)
  • 12.3 Central & South America BPO in Public Market Size by Type (2015-2020)
  • 12.4 Central & South America BPO in Public Market Size by Application (2015-2020)

13 Key Players Profiles

  • 13.1 Accenture
    • 13.1.1 Accenture Company Details
    • 13.1.2 Accenture Business Overview
    • 13.1.3 Accenture BPO in Public Introduction
    • 13.1.4 Accenture Revenue in BPO in Public Business (2015-2020))
    • 13.1.5 Accenture Recent Development
  • 13.2 Capgemini
    • 13.2.1 Capgemini Company Details
    • 13.2.2 Capgemini Business Overview
    • 13.2.3 Capgemini BPO in Public Introduction
    • 13.2.4 Capgemini Revenue in BPO in Public Business (2015-2020)
    • 13.2.5 Capgemini Recent Development
  • 13.3 IBM
    • 13.3.1 IBM Company Details
    • 13.3.2 IBM Business Overview
    • 13.3.3 IBM BPO in Public Introduction
    • 13.3.4 IBM Revenue in BPO in Public Business (2015-2020)
    • 13.3.5 IBM Recent Development
  • 13.4 Serco Global Services
    • 13.4.1 Serco Global Services Company Details
    • 13.4.2 Serco Global Services Business Overview
    • 13.4.3 Serco Global Services BPO in Public Introduction
    • 13.4.4 Serco Global Services Revenue in BPO in Public Business (2015-2020)
    • 13.4.5 Serco Global Services Recent Development
  • 13.5 TCS
    • 13.5.1 TCS Company Details
    • 13.5.2 TCS Business Overview
    • 13.5.3 TCS BPO in Public Introduction
    • 13.5.4 TCS Revenue in BPO in Public Business (2015-2020)
    • 13.5.5 TCS Recent Development
  • 13.6 Unisys
    • 13.6.1 Unisys Company Details
    • 13.6.2 Unisys Business Overview
    • 13.6.3 Unisys BPO in Public Introduction
    • 13.6.4 Unisys Revenue in BPO in Public Business (2015-2020)
    • 13.6.5 Unisys Recent Development
  • 13.7 Wipro
    • 13.7.1 Wipro Company Details
    • 13.7.2 Wipro Business Overview
    • 13.7.3 Wipro BPO in Public Introduction
    • 13.7.4 Wipro Revenue in BPO in Public Business (2015-2020)
    • 13.7.5 Wipro Recent Development

14 Analyst's Viewpoints/Conclusions

    15 Appendix

    • 15.1 Research Methodology
      • 15.1.1 Methodology/Research Approach
      • 15.1.2 Data Source
    • 15.2 Disclaimer

    BPO in Public market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global BPO in Public market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.

    The key players covered in this study
    Accenture
    Capgemini
    IBM
    Serco Global Services
    TCS
    Unisys
    Wipro
    ...

    Market segment by Type, the product can be split into
    F&A Outsourcing
    CRM BPO
    HR Outsourcing
    Procurement Outsourcing
    Market segment by Application, split into
    Military
    Police
    Public Education
    Public Transit
    Healthcare Services
    Others

    Market segment by Regions/Countries, this report covers
    North America
    Europe
    China
    Japan
    Southeast Asia
    India
    Central & South America

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