Report Detail

Service & Software Global BPO and ITO Services Market Size, Status and Forecast 2021-2027

  • RnM4281772
  • |
  • 28 January, 2021
  • |
  • Global
  • |
  • 151 Pages
  • |
  • QYResearch
  • |
  • Service & Software

BPO and ITO Services market is segmented by company, region (country), by Type, and by Application. Players, stakeholders, and other participants in the global BPO and ITO Services market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2016-2027.

Segment by Type
Business Process Outsourcing
Infrastructure & Operations Services

Segment by Application
Banking, Financial Services, and Insurance (BFSI)
Healthcare
Manufacturing
IT & Telecommunication
Retail
Others

By Region
North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Nordic
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA

By Company
Accenture
Triniter
IBM
Cognizant
Concentrix
Wipro Technologies
Genpact
ADP
EXL Service
Cognizant
Concentrix
Intetics
Unity Communications
Helpware
Plaxonic Technologies
Octopus Tech
HCL Technologies
TCS
Sciencesoft
Infosys Technologies
Capgemini
ISS
CSC—Computer Sciences Corporation
Sodexo
Colliers International


1 Report Overview

  • 1.1 Study Scope
  • 1.2 Market Analysis by Type
    • 1.2.1 Global BPO and ITO Services Market Size Growth Rate by Type: 2016 VS 2021 VS 2027
    • 1.2.2 Business Process Outsourcing
    • 1.2.3 Infrastructure & Operations Services
  • 1.3 Market by Application
    • 1.3.1 Global BPO and ITO Services Market Share by Application: 2016 VS 2021 VS 2027
    • 1.3.2 Banking, Financial Services, and Insurance (BFSI)
    • 1.3.3 Healthcare
    • 1.3.4 Manufacturing
    • 1.3.5 IT & Telecommunication
    • 1.3.6 Retail
    • 1.3.7 Others
  • 1.4 Study Objectives
  • 1.5 Years Considered

2 Global Growth Trends

  • 2.1 Global BPO and ITO Services Market Perspective (2016-2027)
  • 2.2 BPO and ITO Services Growth Trends by Regions
    • 2.2.1 BPO and ITO Services Market Size by Regions: 2016 VS 2021 VS 2027
    • 2.2.2 BPO and ITO Services Historic Market Share by Regions (2016-2021)
    • 2.2.3 BPO and ITO Services Forecasted Market Size by Regions (2022-2027)
  • 2.3 BPO and ITO Services Industry Dynamic
    • 2.3.1 BPO and ITO Services Market Trends
    • 2.3.2 BPO and ITO Services Market Drivers
    • 2.3.3 BPO and ITO Services Market Challenges
    • 2.3.4 BPO and ITO Services Market Restraints

3 Competition Landscape by Key Players

  • 3.1 Global Top BPO and ITO Services Players by Revenue
    • 3.1.1 Global Top BPO and ITO Services Players by Revenue (2016-2021)
    • 3.1.2 Global BPO and ITO Services Revenue Market Share by Players (2016-2021)
  • 3.2 Global BPO and ITO Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
  • 3.3 Players Covered: Ranking by BPO and ITO Services Revenue
  • 3.4 Global BPO and ITO Services Market Concentration Ratio
    • 3.4.1 Global BPO and ITO Services Market Concentration Ratio (CR5 and HHI)
    • 3.4.2 Global Top 10 and Top 5 Companies by BPO and ITO Services Revenue in 2020
  • 3.5 BPO and ITO Services Key Players Head office and Area Served
  • 3.6 Key Players BPO and ITO Services Product Solution and Service
  • 3.7 Date of Enter into BPO and ITO Services Market
  • 3.8 Mergers & Acquisitions, Expansion Plans

4 BPO and ITO Services Breakdown Data by Type

  • 4.1 Global BPO and ITO Services Historic Market Size by Type (2016-2021)
  • 4.2 Global BPO and ITO Services Forecasted Market Size by Type (2022-2027)

5 BPO and ITO Services Breakdown Data by Application

  • 5.1 Global BPO and ITO Services Historic Market Size by Application (2016-2021)
  • 5.2 Global BPO and ITO Services Forecasted Market Size by Application (2022-2027)

6 North America

  • 6.1 North America BPO and ITO Services Market Size (2016-2027)
  • 6.2 North America BPO and ITO Services Market Size by Type
    • 6.2.1 North America BPO and ITO Services Market Size by Type (2016-2021)
    • 6.2.2 North America BPO and ITO Services Market Size by Type (2022-2027)
    • 6.2.3 North America BPO and ITO Services Market Size by Type (2016-2027)
  • 6.3 North America BPO and ITO Services Market Size by Application
    • 6.3.1 North America BPO and ITO Services Market Size by Application (2016-2021)
    • 6.3.2 North America BPO and ITO Services Market Size by Application (2022-2027)
    • 6.3.3 North America BPO and ITO Services Market Size by Application (2016-2027)
  • 6.4 North America BPO and ITO Services Market Size by Country
    • 6.4.1 North America BPO and ITO Services Market Size by Country (2016-2021)
    • 6.4.2 North America BPO and ITO Services Market Size by Country (2022-2027)
    • 6.4.3 United States
    • 6.4.3 Canada

7 Europe

  • 7.1 Europe BPO and ITO Services Market Size (2016-2027)
  • 7.2 Europe BPO and ITO Services Market Size by Type
    • 7.2.1 Europe BPO and ITO Services Market Size by Type (2016-2021)
    • 7.2.2 Europe BPO and ITO Services Market Size by Type (2022-2027)
    • 7.2.3 Europe BPO and ITO Services Market Size by Type (2016-2027)
  • 7.3 Europe BPO and ITO Services Market Size by Application
    • 7.3.1 Europe BPO and ITO Services Market Size by Application (2016-2021)
    • 7.3.2 Europe BPO and ITO Services Market Size by Application (2022-2027)
    • 7.3.3 Europe BPO and ITO Services Market Size by Application (2016-2027)
  • 7.4 Europe BPO and ITO Services Market Size by Country
    • 7.4.1 Europe BPO and ITO Services Market Size by Country (2016-2021)
    • 7.4.2 Europe BPO and ITO Services Market Size by Country (2022-2027)
    • 7.4.3 Germany
    • 7.4.4 France
    • 7.4.5 U.K.
    • 7.4.6 Italy
    • 7.4.7 Russia
    • 7.4.8 Nordic

8 Asia-Pacific

  • 8.1 Asia-Pacific BPO and ITO Services Market Size (2016-2027)
  • 8.2 Asia-Pacific BPO and ITO Services Market Size by Type
    • 8.2.1 Asia-Pacific BPO and ITO Services Market Size by Type (2016-2021)
    • 8.2.2 Asia-Pacific BPO and ITO Services Market Size by Type (2022-2027)
    • 8.2.3 Asia-Pacific BPO and ITO Services Market Size by Type (2016-2027)
  • 8.3 Asia-Pacific BPO and ITO Services Market Size by Application
    • 8.3.1 Asia-Pacific BPO and ITO Services Market Size by Application (2016-2021)
    • 8.3.2 Asia-Pacific BPO and ITO Services Market Size by Application (2022-2027)
    • 8.3.3 Asia-Pacific BPO and ITO Services Market Size by Application (2016-2027)
  • 8.4 Asia-Pacific BPO and ITO Services Market Size by Region
    • 8.4.1 Asia-Pacific BPO and ITO Services Market Size by Region (2016-2021)
    • 8.4.2 Asia-Pacific BPO and ITO Services Market Size by Region (2022-2027)
    • 8.4.3 China
    • 8.4.4 Japan
    • 8.4.5 South Korea
    • 8.4.6 Southeast Asia
    • 8.4.7 India
    • 8.4.8 Australia

9 Latin America

  • 9.1 Latin America BPO and ITO Services Market Size (2016-2027)
  • 9.2 Latin America BPO and ITO Services Market Size by Type
    • 9.2.1 Latin America BPO and ITO Services Market Size by Type (2016-2021)
    • 9.2.2 Latin America BPO and ITO Services Market Size by Type (2022-2027)
    • 9.2.3 Latin America BPO and ITO Services Market Size by Type (2016-2027)
  • 9.3 Latin America BPO and ITO Services Market Size by Application
    • 9.3.1 Latin America BPO and ITO Services Market Size by Application (2016-2021)
    • 9.3.2 Latin America BPO and ITO Services Market Size by Application (2022-2027)
    • 9.3.3 Latin America BPO and ITO Services Market Size by Application (2016-2027)
  • 9.4 Latin America BPO and ITO Services Market Size by Country
    • 9.4.1 Latin America BPO and ITO Services Market Size by Country (2016-2021)
    • 9.4.2 Latin America BPO and ITO Services Market Size by Country (2022-2027)
    • 9.4.3 Mexico
    • 9.4.4 Brazil

10 Middle East & Africa

  • 10.1 Middle East & Africa BPO and ITO Services Market Size (2016-2027)
  • 10.2 Middle East & Africa BPO and ITO Services Market Size by Type
    • 10.2.1 Middle East & Africa BPO and ITO Services Market Size by Type (2016-2021)
    • 10.2.2 Middle East & Africa BPO and ITO Services Market Size by Type (2022-2027)
    • 10.2.3 Middle East & Africa BPO and ITO Services Market Size by Type (2016-2027)
  • 10.3 Middle East & Africa BPO and ITO Services Market Size by Application
    • 10.3.1 Middle East & Africa BPO and ITO Services Market Size by Application (2016-2021)
    • 10.3.2 Middle East & Africa BPO and ITO Services Market Size by Application (2022-2027)
    • 10.3.3 Middle East & Africa BPO and ITO Services Market Size by Application (2016-2027)
  • 10.4 Middle East & Africa BPO and ITO Services Market Size by Country
    • 10.4.1 Middle East & Africa BPO and ITO Services Market Size by Country (2016-2021)
    • 10.4.2 Middle East & Africa BPO and ITO Services Market Size by Country (2022-2027)
    • 10.4.3 Turkey
    • 10.4.4 Saudi Arabia
    • 10.4.5 UAE

11 Key Players Profiles

  • 11.1 Accenture
    • 11.1.1 Accenture Company Details
    • 11.1.2 Accenture Business Overview
    • 11.1.3 Accenture BPO and ITO Services Introduction
    • 11.1.4 Accenture Revenue in BPO and ITO Services Business (2016-2021)
    • 11.1.5 Accenture Recent Development
  • 11.2 Triniter
    • 11.2.1 Triniter Company Details
    • 11.2.2 Triniter Business Overview
    • 11.2.3 Triniter BPO and ITO Services Introduction
    • 11.2.4 Triniter Revenue in BPO and ITO Services Business (2016-2021)
    • 11.2.5 Triniter Recent Development
  • 11.3 IBM
    • 11.3.1 IBM Company Details
    • 11.3.2 IBM Business Overview
    • 11.3.3 IBM BPO and ITO Services Introduction
    • 11.3.4 IBM Revenue in BPO and ITO Services Business (2016-2021)
    • 11.3.5 IBM Recent Development
  • 11.4 Cognizant
    • 11.4.1 Cognizant Company Details
    • 11.4.2 Cognizant Business Overview
    • 11.4.3 Cognizant BPO and ITO Services Introduction
    • 11.4.4 Cognizant Revenue in BPO and ITO Services Business (2016-2021)
    • 11.4.5 Cognizant Recent Development
  • 11.5 Concentrix
    • 11.5.1 Concentrix Company Details
    • 11.5.2 Concentrix Business Overview
    • 11.5.3 Concentrix BPO and ITO Services Introduction
    • 11.5.4 Concentrix Revenue in BPO and ITO Services Business (2016-2021)
    • 11.5.5 Concentrix Recent Development
  • 11.6 Wipro Technologies
    • 11.6.1 Wipro Technologies Company Details
    • 11.6.2 Wipro Technologies Business Overview
    • 11.6.3 Wipro Technologies BPO and ITO Services Introduction
    • 11.6.4 Wipro Technologies Revenue in BPO and ITO Services Business (2016-2021)
    • 11.6.5 Wipro Technologies Recent Development
  • 11.7 Genpact
    • 11.7.1 Genpact Company Details
    • 11.7.2 Genpact Business Overview
    • 11.7.3 Genpact BPO and ITO Services Introduction
    • 11.7.4 Genpact Revenue in BPO and ITO Services Business (2016-2021)
    • 11.7.5 Genpact Recent Development
  • 11.8 ADP
    • 11.8.1 ADP Company Details
    • 11.8.2 ADP Business Overview
    • 11.8.3 ADP BPO and ITO Services Introduction
    • 11.8.4 ADP Revenue in BPO and ITO Services Business (2016-2021)
    • 11.8.5 ADP Recent Development
  • 11.9 EXL Service
    • 11.9.1 EXL Service Company Details
    • 11.9.2 EXL Service Business Overview
    • 11.9.3 EXL Service BPO and ITO Services Introduction
    • 11.9.4 EXL Service Revenue in BPO and ITO Services Business (2016-2021)
    • 11.9.5 EXL Service Recent Development
  • 11.10 Invensis
    • 11.10.1 Invensis Company Details
    • 11.10.2 Invensis Business Overview
    • 11.10.3 Invensis BPO and ITO Services Introduction
    • 11.10.4 Invensis Revenue in BPO and ITO Services Business (2016-2021)
    • 11.10.5 Invensis Recent Development
  • 11.11 SunTec India
    • 11.11.1 SunTec India Company Details
    • 11.11.2 SunTec India Business Overview
    • 11.11.3 SunTec India BPO and ITO Services Introduction
    • 11.11.4 SunTec India Revenue in BPO and ITO Services Business (2016-2021)
    • 11.11.5 SunTec India Recent Development
  • 11.12 Intetics
    • 11.12.1 Intetics Company Details
    • 11.12.2 Intetics Business Overview
    • 11.12.3 Intetics BPO and ITO Services Introduction
    • 11.12.4 Intetics Revenue in BPO and ITO Services Business (2016-2021)
    • 11.12.5 Intetics Recent Development
  • 11.13 Unity Communications
    • 11.13.1 Unity Communications Company Details
    • 11.13.2 Unity Communications Business Overview
    • 11.13.3 Unity Communications BPO and ITO Services Introduction
    • 11.13.4 Unity Communications Revenue in BPO and ITO Services Business (2016-2021)
    • 11.13.5 Unity Communications Recent Development
  • 11.14 Helpware
    • 11.14.1 Helpware Company Details
    • 11.14.2 Helpware Business Overview
    • 11.14.3 Helpware BPO and ITO Services Introduction
    • 11.14.4 Helpware Revenue in BPO and ITO Services Business (2016-2021)
    • 11.14.5 Helpware Recent Development
  • 11.15 Plaxonic Technologies
    • 11.15.1 Plaxonic Technologies Company Details
    • 11.15.2 Plaxonic Technologies Business Overview
    • 11.15.3 Plaxonic Technologies BPO and ITO Services Introduction
    • 11.15.4 Plaxonic Technologies Revenue in BPO and ITO Services Business (2016-2021)
    • 11.15.5 Plaxonic Technologies Recent Development
  • 11.16 Octopus Tech
    • 11.16.1 Octopus Tech Company Details
    • 11.16.2 Octopus Tech Business Overview
    • 11.16.3 Octopus Tech BPO and ITO Services Introduction
    • 11.16.4 Octopus Tech Revenue in BPO and ITO Services Business (2016-2021)
    • 11.16.5 Octopus Tech Recent Development
  • 11.17 HCL Technologies
    • 11.17.1 HCL Technologies Company Details
    • 11.17.2 HCL Technologies Business Overview
    • 11.17.3 HCL Technologies BPO and ITO Services Introduction
    • 11.17.4 HCL Technologies Revenue in BPO and ITO Services Business (2016-2021)
    • 11.17.5 HCL Technologies Recent Development
  • 11.18 TCS
    • 11.18.1 TCS Company Details
    • 11.18.2 TCS Business Overview
    • 11.18.3 TCS BPO and ITO Services Introduction
    • 11.18.4 TCS Revenue in BPO and ITO Services Business (2016-2021)
    • 11.18.5 TCS Recent Development
  • 11.18 Sciencesoft
    • 11.25.1 Sciencesoft Company Details
    • 11.25.2 Sciencesoft Business Overview
    • 11.25.3 Sciencesoft BPO and ITO Services Introduction
    • 11.25.4 Sciencesoft Revenue in BPO and ITO Services Business (2016-2021)
    • 11.25.5 Sciencesoft Recent Development
  • 11.20 Infosys Technologies
    • 11.20.1 Infosys Technologies Company Details
    • 11.20.2 Infosys Technologies Business Overview
    • 11.20.3 Infosys Technologies BPO and ITO Services Introduction
    • 11.20.4 Infosys Technologies Revenue in BPO and ITO Services Business (2016-2021)
    • 11.20.5 Infosys Technologies Recent Development
  • 11.21 Capgemini
    • 11.21.1 Capgemini Company Details
    • 11.21.2 Capgemini Business Overview
    • 11.21.3 Capgemini BPO and ITO Services Introduction
    • 11.21.4 Capgemini Revenue in BPO and ITO Services Business (2016-2021)
    • 11.21.5 Capgemini Recent Development
  • 11.22 ISS
    • 11.22.1 ISS Company Details
    • 11.22.2 ISS Business Overview
    • 11.22.3 ISS BPO and ITO Services Introduction
    • 11.22.4 ISS Revenue in BPO and ITO Services Business (2016-2021)
    • 11.22.5 ISS Recent Development
  • 11.23 CSC—Computer Sciences Corporation
    • 11.23.1 CSC—Computer Sciences Corporation Company Details
    • 11.23.2 CSC—Computer Sciences Corporation Business Overview
    • 11.23.3 CSC—Computer Sciences Corporation BPO and ITO Services Introduction
    • 11.23.4 CSC—Computer Sciences Corporation Revenue in BPO and ITO Services Business (2016-2021)
    • 11.23.5 CSC—Computer Sciences Corporation Recent Development
  • 11.24 Sodexo
    • 11.24.1 Sodexo Company Details
    • 11.24.2 Sodexo Business Overview
    • 11.24.3 Sodexo BPO and ITO Services Introduction
    • 11.24.4 Sodexo Revenue in BPO and ITO Services Business (2016-2021)
    • 11.24.5 Sodexo Recent Development
  • 11.25 Colliers International
    • 11.25.1 Colliers International Company Details
    • 11.25.2 Colliers International Business Overview
    • 11.25.3 Colliers International BPO and ITO Services Introduction
    • 11.25.4 Colliers International Revenue in BPO and ITO Services Business (2016-2021)
    • 11.25.5 Colliers International Recent Development
  • 11.26 ACS—Affiliated Computer Services
    • 11.26.1 ACS—Affiliated Computer Services Company Details
    • 11.26.2 ACS—Affiliated Computer Services Business Overview
    • 11.26.3 ACS—Affiliated Computer Services BPO and ITO Services Introduction
    • 11.26.4 ACS—Affiliated Computer Services Revenue in BPO and ITO Services Business (2016-2021)
    • 11.26.5 ACS—Affiliated Computer Services Recent Development

12 Analyst's Viewpoints/Conclusions

    13 Appendix

    • 13.1 Research Methodology
      • 13.1.1 Methodology/Research Approach
      • 13.1.2 Data Source
    • 13.2 Disclaimer

    Summary:
    Get latest Market Research Reports on BPO and ITO Services. Industry analysis & Market Report on BPO and ITO Services is a syndicated market report, published as Global BPO and ITO Services Market Size, Status and Forecast 2021-2027. It is complete Research Study and Industry Analysis of BPO and ITO Services market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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